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Installation Failure 0x80092002

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Alt Beer

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Apr 17, 2008, 12:32:21 PM4/17/08
to
XP Pro XP2 Autoupdate set to notify but don't download or install.

All updates working fine until April 8 2008. But updates from April 8 2008
all have Installation Failure Error Code: 0x80092002

(KB947864)
(KB941693)
(KB948590)
(KB944338)
(KB945553)
(KB948881)

I ran sfc /scannow to check system files

To re-install autoupdate I ran rundll32.exe setupapi,InstallHinfSection
DefaultInstall 132 %systemroot%\inf\au.inf

But I still get Installation Failure Error Code: 0x80092002.

I also tried booting into Safe Mode.

Does anyone have any ideas?

Thanks

Kaspersky 7.0.1.321
Spybot SD

Alt Beer

unread,
Apr 17, 2008, 12:41:46 PM4/17/08
to
To add I should say using IE6 and that I have not done any repair install or
other system work prior to or since the update problem other than as
below... Thanks


"Alt Beer" <exa...@example.com> wrote in message
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Alt Beer

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Apr 17, 2008, 3:13:16 PM4/17/08
to
I followed http://support.microsoft.com/kb/943144 The WGA update
downloaded and installed ok but other updates are still getting Installation
Failure Error Code: 0x80092002

Can anyone advise me on this error code?

Thanks


"Alt Beer" <exa...@example.com> wrote in message

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TaurArian

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Apr 18, 2008, 3:31:10 AM4/18/08
to
Did you try renaming the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

You'll lose the history but not important.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Alt Beer" <exa...@example.com> wrote in message

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Alt Beer

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Apr 19, 2008, 11:09:35 AM4/19/08
to
Yes I have renamed the Software Distribution folder.
Still get Installation Failure 0x80092002.

I have also tried running Dial-a-fix and still get Installation Failure
0x80092002 on the following updates:

(KB947864)
(KB941693)
(KB948590)
(KB944338)
(KB945553)
(KB948881)

Anything else to try or do I wait for new update releases?

I have already tried:


sfc /scannow to check system files

re-installed Auto Update as described in KB943144 (method 1 and 2)

Thanks


"TaurArian" <taurarian...@gmail.com> wrote in message
news:%2341NrYS...@TK2MSFTNGP03.phx.gbl...

PA Bear [MS MVP]

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Apr 19, 2008, 12:33:29 PM4/19/08
to
If you disable Spybot Tea Timer (see http://aumha.net/viewtopic.php?t=32409)
and/or KAV7, do the updates install?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Alt Beer

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Apr 19, 2008, 4:53:46 PM4/19/08
to
Disabled Tea Timer, ran ResetTeaTimer.bat, ran Dial-a-fix Flush Software
Distribution (delete ALL files) Paused protection on KAV7 still
Installation Failure 0x80092002 on all six updates.

I tried selecting an update for Outlook junk mail filter (even though I
don't
use Outlook and had the offered update hidden) The update downloaded ok
without error. I ghosted my HD to a spare HD and selected the IE7 upgrade
(I was using IE6). It downloaded and installed fine. The high priority
updates with IE7 still had Installation Failure same as with IE6. Some
update types are working others are not.

Do you know what Error Code Installation Failure 0x80092002 means?
Searched for it on MS and nothing found.

Don't know what else to try. My PC seems to be working fine apart from not
being able to install high priority updates.


"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:OOWwL0jo...@TK2MSFTNGP05.phx.gbl...

TaurArian

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Apr 19, 2008, 6:37:26 PM4/19/08
to
Try disabling not pausing KAV7 and see if that makes a difference.

The nearest I could come to the meaning of the error code -
0x80092002 An error occurred during encode or decode operation. CRYPT_E_BAD_ENCODE

Virus scanning recommendations for computers that are running Windows Server 2003, Windows
2000, or Windows XP
http://support.microsoft.com/kb/822158

Multiple symptoms occur if an antivirus scan occurs while the Wsusscan.cab file is copied
http://support.microsoft.com/kb/900638


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Alt Beer" <exa...@example.com> wrote in message

news:eGgx39lo...@TK2MSFTNGP05.phx.gbl...

PA Bear [MS MVP]

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Apr 19, 2008, 6:34:24 PM4/19/08
to
> Do you know what Error Code Installation Failure 0x80092002 means?

0x80092002
CRYPT_E_BAD_ENCODE
An error occurred during the encode or decode

I'd hazard to guess that some security application or setting is causing the
problem.

If you're KAV7 includes a firewall, trying disabling it, too, *and then*
enabling the Windows Firewall. Otherwise, I'd recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


--
~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

"Alt Beer" <exa...@example.com> wrote in message

news:eGgx39lo...@TK2MSFTNGP05.phx.gbl...


> Disabled Tea Timer, ran ResetTeaTimer.bat, ran Dial-a-fix Flush Software
> Distribution (delete ALL files) Paused protection on KAV7 still
> Installation Failure 0x80092002 on all six updates.
>
> I tried selecting an update for Outlook junk mail filter (even though I
> don't
> use Outlook and had the offered update hidden) The update downloaded ok
> without error. I ghosted my HD to a spare HD and selected the IE7 upgrade
> (I was using IE6). It downloaded and installed fine. The high priority
> updates with IE7 still had Installation Failure same as with IE6. Some
> update types are working others are not.
>
> Do you know what Error Code Installation Failure 0x80092002 means?
> Searched for it on MS and nothing found.
>
> Don't know what else to try. My PC seems to be working fine apart from
> not
> being able to install high priority updates.
>
> "PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
> news:OOWwL0jo...@TK2MSFTNGP05.phx.gbl...
>> If you disable Spybot Tea Timer (see
>> http://aumha.net/viewtopic.php?t=32409) and/or KAV7, do the updates
>> install?
>> --

>> Alt Beer wrote:
>>> Yes I have renamed the Software Distribution folder.
>>> Still get Installation Failure 0x80092002.
>>>
>>> I have also tried running Dial-a-fix and still get Installation Failure
>>> 0x80092002 on the following updates:
>>>
>>> (KB947864)
>>> (KB941693)
>>> (KB948590)
>>> (KB944338)
>>> (KB945553)
>>> (KB948881)
>>>
>>> Anything else to try or do I wait for new update releases?
>>>
>>> I have already tried:
>>> sfc /scannow to check system files
>>> re-installed Auto Update as described in KB943144 (method 1 and 2)
>>>

>>> "TaurArian" <taurarian...@gmail.com> wrote in message
>>> news:%2341NrYS...@TK2MSFTNGP03.phx.gbl...
>>>> Did you try renaming the SoftwareDistribution folder
>>>>
>>>> Click Start, Choose Run.
>>>> In the Run box, type services.msc.
>>>> Click OK.
>>>> Right-click the Automatic Updates service.
>>>> Click Stop.
>>>> Stopping the service will take a moment.
>>>>
>>>> Rename the "SoftwareDistribution" folder:
>>>> a. Click Start, click Run, type %systemroot%, and then click OK.
>>>> b. Right-click the SoftwareDistribution folder, and then click Rename.
>>>> c. Type SoftwareDistribution.old, and then press ENTER to rename this
>>>> folder.
>>>>
>>>> Click Start. Choose Run.
>>>> In the Run box, type services.msc.
>>>> Click OK.
>>>> Right-click the Automatic Updates service.
>>>> Click Start.
>>>> Starting the service will take a moment.
>>>>
>>>> You'll lose the history but not important.
>>>>

>>>> "Alt Beer" <exa...@example.com> wrote in message
>>>> news:OQFhTNMo...@TK2MSFTNGP04.phx.gbl...
>>>>> I followed http://support.microsoft.com/kb/943144 The WGA update
>>>>> downloaded and installed ok but other updates are still getting
>>>>> Installation Failure Error Code: 0x80092002
>>>>>
>>>>> Can anyone advise me on this error code?
>>>>>

>>>>>>> Kaspersky 7.0.1.321
>>>>>>> Spybot SD

Alt Beer

unread,
Apr 20, 2008, 8:56:39 AM4/20/08
to
I completely uninstalled KAV7, re-ran Dial-a-fix, Flush Software
Distribution (delete ALL files) and am still getting Installation Failure
0x80092002 on all critical updates. The Killbits update took quite some
minutes at the installation phase before it failed. The others failed much
sooner into the commencement of the installation phase.

I raised a support incident request on 16 or 17 April but so far there have
been more suggestions received via windowsupdate group.

I have not made any changes to my PC in months, no repair installations etc.
The April updates are the first time I experienced any problem with
updating.

Thanks
XP Pro, SP2, IE6
Kav7, Spybot SD

"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message

news:%23Q$SC6moI...@TK2MSFTNGP05.phx.gbl...

PA Bear [MS MVP]

unread,
Apr 20, 2008, 1:18:58 PM4/20/08
to
YW. Keep us posted, please.

Alt Beer

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Apr 20, 2008, 3:13:08 PM4/20/08
to
The Review your update history on Microsoft Update page shows all to be Installation Failure Error Code: 0x80092002
 
However, the ReportingEvents.log   shows Download failed for 5 items and Installation Failure for the Killbits  (KB948881).
 
{778E6C72-99E4-4BE7-8D98-DA58EFF8A5DC} 2008-04-19 21:23:18:609+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Windows Update Client successfully detected 0 updates.
{1FE25DEF-359B-4BDE-8A70-8E7CA257AC5A} 2008-04-19 21:31:25:546+0100 1 161 105 {3A8102B2-F3A1-4FBF-ADC6-D9DC7EDA3884} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{02DD1240-8525-4D63-8DF9-5099EC7AB992} 2008-04-19 21:31:30:031+0100 1 161 105 {E31BAE49-FEF0-4036-805F-55FD3F694648} 103 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{B899417D-DC36-4512-A9FC-83888277E5E3} 2008-04-19 21:31:34:468+0100 1 161 105 {FC7CF642-48F1-41C0-A2FB-E322035C3DF5} 101 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{B884DCE4-DE9F-449F-8346-51A38AAE2F4F} 2008-04-19 21:31:39:187+0100 1 161 105 {A0353CBD-E65A-4578-95F6-82AFA33CA80A} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{0E32AD7F-5FB8-4242-B28A-F4075AF329CF} 2008-04-19 21:31:43:656+0100 1 161 105 {BAD16250-6C29-4662-9813-F7A090C8FF7A} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{51B3EBA0-CC97-4FE2-A0B0-5D21CD5FAC38} 2008-04-19 21:31:49:578+0100 1 162 101 {0C6FE6E7-23EF-4700-8BB2-C8EAD4CAE0C6} 102 0 MicrosoftUpdate Success Content Download Download succeeded.
{9DDB3278-93BD-442F-8661-F64D34A64903} 2008-04-19 21:35:25:578+0100 1 182 101 {0C6FE6E7-23EF-4700-8BB2-C8EAD4CAE0C6} 102 80092002 MicrosoftUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80092002: Security Update for ActiveX Killbits for Windows XP (KB948881).
 
Does this give a clue??
 
Thanks
 
 
 
 
 
 
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message news:Ogi8qwwo...@TK2MSFTNGP05.phx.gbl...

PA Bear [MS MVP]

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Apr 20, 2008, 4:45:21 PM4/20/08
to
No, I'm afraid that data doesn't help.
 
Longshot #1 => If you ever had a Norton application installed, download/run this removal tool & reboot: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
 
Longshot #2 => If you ever had a McAfee application installed, download/run this removal tool & reboot: http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1 
 
Otherwise...
 
<QP>

How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
 
 
For enterprise customers, support for security updates is available through your usual support contacts.
 
I note that KB948881 (MS08-023) addresses "one privately reported vulnerability" as well as setting a killbit for Yahoo! Music Jukebox (at the request of Yahoo, one assumes).  It's possible, though highly unlikely, that your WinXP machine has already been compromised by this "privately reported vulnerability" (cf. http://www.securityfocus.com/bid/28606/discuss).  As such, I'd strongly encourage you to open a free Support Incident.
--
~PA Bear
The Review your update history on Microsoft Update page shows all to be Installation Failure Error Code: 0x80092002
 
However, the ReportingEvents.log   shows Download failed for 5 items and Installation Failure for the Killbits  (KB948881).
 
{778E6C72-99E4-4BE7-8D98-DA58EFF8A5DC} 2008-04-19 21:23:18:609+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Windows Update Client successfully detected 0 updates.
{1FE25DEF-359B-4BDE-8A70-8E7CA257AC5A} 2008-04-19 21:31:25:546+0100 1 161 105 {3A8102B2-F3A1-4FBF-ADC6-D9DC7EDA3884} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{02DD1240-8525-4D63-8DF9-5099EC7AB992} 2008-04-19 21:31:30:031+0100 1 161 105 {E31BAE49-FEF0-4036-805F-55FD3F694648} 103 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{B899417D-DC36-4512-A9FC-83888277E5E3} 2008-04-19 21:31:34:468+0100 1 161 105 {FC7CF642-48F1-41C0-A2FB-E322035C3DF5} 101 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{B884DCE4-DE9F-449F-8346-51A38AAE2F4F} 2008-04-19 21:31:39:187+0100 1 161 105 {A0353CBD-E65A-4578-95F6-82AFA33CA80A} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{0E32AD7F-5FB8-4242-B28A-F4075AF329CF} 2008-04-19 21:31:43:656+0100 1 161 105 {BAD16250-6C29-4662-9813-F7A090C8FF7A} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.
{51B3EBA0-CC97-4FE2-A0B0-5D21CD5FAC38} 2008-04-19 21:31:49:578+0100 1 162 101 {0C6FE6E7-23EF-4700-8BB2-C8EAD4CAE0C6} 102 0 MicrosoftUpdate Success Content Download Download succeeded.
{9DDB3278-93BD-442F-8661-F64D34A64903} 2008-04-19 21:35:25:578+0100 1 182 101 {0C6FE6E7-23EF-4700-8BB2-C8EAD4CAE0C6} 102 80092002 MicrosoftUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80092002: Security Update for ActiveX Killbits for Windows XP (KB948881).
 
Does this give a clue??
 

Alt Beer

unread,
Apr 25, 2008, 5:12:03 PM4/25/08
to
As a follow up to my original postings where I mentioned that I had tried
the following to get the April 08 security updates to install (KB947864,
KB941693, KB948590, KB944338, KB945553, KB948881) but without success.

ran sfc /scannow to check system files

re-installed Auto Update as described in KB943144 (method 1 and 2)

ran dial-a-fix with all ticks selected
disabled Tea-timer
completely uninstalled KAV 7.0.1.321


I decided to ghost my hdd to a spare and do a repair install (inc SP2).
After the repair there were 91 updates. I selected 90 (not IE7) 86 of the
updates failed to install. The 4 which did downloaded and install ok were
all connected with media player (KB911564, 925398, 936789, 941569)
Is there an area of the registry which specifies what types of updates are
allowed
and which are disallowed?

Thanks

XP Pro, XP2, IE6, Kaspersky 7.0.1.321, Spybot SD


MowGreen [MVP]

unread,
Apr 25, 2008, 5:56:37 PM4/25/08
to
Give this a shot ....
Open a Command Prompt by going to Start > Run > type in cmd
Click OK or press Enter

At the prompt, type in the following pressing Enter after *each* command

net stop wuauserv
regsvr32 wups2.dll
net start wuauserv
exit

Restart the system and see if the updates install now.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Alt Beer

unread,
Apr 26, 2008, 1:46:06 PM4/26/08
to
"MowGreen [MVP]" <mowg...@nowandzen.com> wrote in message news:ueQHy8xp...@TK2MSFTNGP04.phx.gbl...
> Give this a shot ....
> Open a Command Prompt by going to Start > Run > type in  cmd
> Click OK or press Enter
>
> At the prompt, type in the following pressing Enter after *each* command
>
> net stop wuauserv
> regsvr32 wups2.dll
> net start wuauserv
> exit
>
> Restart the system and see if the updates install now.
>
> MowGreen  [MVP 2003-2008]
> ===============
>  *-343-*  FDNY
> Never Forgotten
> ===============
 
Thanks, but it didnt work.  Below is a short excerpt from %windir%\windowsupdate.log   Any idea what is causing XP Pro SP2 security updates to fail to install?  I've tried most of the suggestions mentioned recently in this group.  Thanks
 
2008-04-26 16:59:33:546 1492 ea4 Agent   * Found 26 updates and 34 categories in search; evaluated appl. rules of 877 out of 1369 deployed entities
2008-04-26 16:59:33:546 1492 ea4 Agent *********
2008-04-26 16:59:33:546 1492 ea4 Agent **  END  **  Agent: Finding updates [CallerId = MicrosoftUpdate]
2008-04-26 16:59:33:546 1492 ea4 Agent *************
2008-04-26 16:59:33:578 1492 ea4 Report REPORT EVENT: {382237CD-9303-4B4E-8132-38B3C63A426A} 2008-04-26 16:53:50:062+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Windows Update Client successfully detected 0 updates.
2008-04-26 16:59:33:609 3216 b54 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = MicrosoftUpdate]
2008-04-26 16:59:34:562 3216 b54 COMAPI   - Updates found = 26
2008-04-26 16:59:34:562 3216 b54 COMAPI ---------
2008-04-26 16:59:34:562 3216 b54 COMAPI --  END  --  COMAPI: Search [ClientId = MicrosoftUpdate]
2008-04-26 16:59:34:562 3216 b54 COMAPI -------------
2008-04-26 18:07:15:625 3216 c94 COMAPI -------------
2008-04-26 18:07:15:625 3216 c94 COMAPI -- START --  COMAPI: Download [ClientId = MicrosoftUpdate]
2008-04-26 18:07:15:625 3216 c94 COMAPI ---------
2008-04-26 18:07:15:625 3216 c94 COMAPI   - Forced: No; Download priority: 3
2008-04-26 18:07:15:625 3216 c94 COMAPI   - Updates in request: 1
2008-04-26 18:07:15:625 3216 c94 COMAPI   - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-26 18:07:15:656 3216 c94 COMAPI <<-- SUBMITTED -- COMAPI: Download [ClientId = MicrosoftUpdate]
2008-04-26 18:07:15:828 1492 ca8 DnldMgr *************
2008-04-26 18:07:15:828 1492 ca8 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = MicrosoftUpdate]
2008-04-26 18:07:15:828 1492 ca8 DnldMgr *********
2008-04-26 18:07:15:828 1492 ca8 DnldMgr   * Call ID = {FD68DF2C-CE8B-415C-A0B3-A870B914F7DD}
2008-04-26 18:07:15:828 1492 ca8 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2008-04-26 18:07:15:828 1492 ca8 DnldMgr   * Updates to download = 1
2008-04-26 18:07:15:828 1492 ca8 Agent   *   Title = Cumulative Security Update for Internet Explorer 6 for Windows XP (KB947864)
2008-04-26 18:07:15:828 1492 ca8 Agent   *   UpdateId = {A0353CBD-E65A-4578-95F6-82AFA33CA80A}.102
2008-04-26 18:07:15:828 1492 ca8 Agent   *     Bundles 1 updates:
2008-04-26 18:07:15:828 1492 ca8 Agent   *       {DF86775B-DBB2-4B5E-98A9-A46D3A61DCEC}.102
2008-04-26 18:07:15:875 1492 ca8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {DF86775B-DBB2-4B5E-98A9-A46D3A61DCEC}.102]  ***********
2008-04-26 18:07:15:875 1492 ca8 DnldMgr   * Queueing update for download handler request generation.
2008-04-26 18:07:15:875 1492 ca8 DnldMgr Generating download request for update {DF86775B-DBB2-4B5E-98A9-A46D3A61DCEC}.102
2008-04-26 18:07:16:156 1492 ca8 Handler Windows Patch download for UpdateId = {DF86775B-DBB2-4B5E-98A9-A46D3A61DCEC}: selected action is download express (delta).
2008-04-26 18:07:19:703 1492 ca8 Handler Updateci: WinSEUpdateHandler::_Inventory: Installer returned 0x80092002 (2148081666)
2008-04-26 18:07:19:718 1492 ca8 Handler FATAL: UH: 0x80092002: Inventory failed in CUHWindowsPatchHandler::GetNextRequiredFiles
2008-04-26 18:07:19:718 1492 ca8 Handler FATAL: UH: 0x80092002: GetNextRequiredFiles failed in CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2008-04-26 18:07:19:718 1492 ca8 Handler FATAL: UH: 0x80092002: GetRequiredFilesForSandboxState failed in CUHWindowsPatchHandler::GenerateDownloadRequest
2008-04-26 18:07:19:718 1492 ca8 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80092002.
2008-04-26 18:07:19:718 1492 ca8 DnldMgr Error 0x80092002 occurred while downloading update; notifying dependent calls.
2008-04-26 18:07:19:796 1492 ca8 Agent *********
2008-04-26 18:07:19:796 1492 ca8 Agent **  END  **  Agent: Downloading updates [CallerId = MicrosoftUpdate]
2008-04-26 18:07:19:796 1492 ca8 Agent *************
2008-04-26 18:07:19:812 3216 b54 COMAPI >>--  RESUMED  -- COMAPI: Download [ClientId = MicrosoftUpdate]
2008-04-26 18:07:19:812 3216 b54 COMAPI   - Download call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-04-26 18:07:19:812 3216 b54 COMAPI   - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2008-04-26 18:07:19:812 3216 b54 COMAPI ---------
2008-04-26 18:07:19:812 3216 b54 COMAPI --  END  --  COMAPI: Download [ClientId = MicrosoftUpdate]
2008-04-26 18:07:19:812 3216 b54 COMAPI -------------
2008-04-26 18:07:24:765 1492 ca8 Report REPORT EVENT: {7161DD28-850F-4012-89AF-5F4268590CE1} 2008-04-26 18:07:19:765+0100 1 161 105 {A0353CBD-E65A-4578-95F6-82AFA33CA80A} 102 80092002 MicrosoftUpdate Failure Content Download Error: Download failed.

 

MowGreen [MVP]

unread,
Apr 26, 2008, 3:07:16 PM4/26/08
to
0x80092002 CRYPT_E_BAD_ENCODE
An error occurred during the encode or decode operation.

The updates are not downloading due to interference from security
software or malware.
Since Security updates will not install, MS offers no-charge support to
resolve that issue:

> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States

> and Canada or by contacting your local Microsoft subsidiary. For more information about how to
> contact your local Microsoft subsidiary for support issues with security updates, visit the

> Microsoft International Support Web site:
>
> http://support.microsoft.com/common/international.aspx

You're best bet is to *call in*. Mention any of the KB numbers that are
security updates ... EX: KB948881, and provide the tech with the error
code.
0x80092002 is *not* a common error code, trust me. Your system may
already be oWned.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Alt Beer wrote:

> "MowGreen [MVP]" <mowg...@nowandzen.com
> <mailto:mowg...@nowandzen.com>> wrote in message

PA Bear [MS MVP]

unread,
Apr 26, 2008, 3:51:40 PM4/26/08
to
Oh, we've tried going that route several times in this thread, BroMow; cf.
thread history
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/fc2f74bd4910f219

Note that OP sez he did a Repair Install sometime between 20 and 25 Apr-08:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/90ff48f75e5e0c36
--
~PA Bear
www.YouCanLeadaWhoreToCulture.but...


MowGreen [MVP] wrote:
> 0x80092002 CRYPT_E_BAD_ENCODE
> An error occurred during the encode or decode operation.
>
> The updates are not downloading due to interference from security
> software or malware.
> Since Security updates will not install, MS offers no-charge support to
> resolve that issue:
>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in the United States and Canada or by contacting your local Microsoft
>> subsidiary. For more
>> information about how to contact your local Microsoft subsidiary for
>> support issues with security
>> updates, visit the Microsoft International Support Web site:
>>
>> http://support.microsoft.com/common/international.aspx
>
> You're best bet is to *call in*. Mention any of the KB numbers that are
> security updates ... EX: KB948881, and provide the tech with the error
> code.
> 0x80092002 is *not* a common error code, trust me. Your system may
> already be oWned.

<snip>

law.s...@gmail.com

unread,
May 7, 2008, 3:12:59 AM5/7/08
to
Hi,

i habe the same problem on my vista machine.

Does anyone have a solution?

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