KB944338 will not install

jaypeecee

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Apr 9, 2008, 9:51:00 AM4/9/08

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Hi Folks,

I have tried repeatedly to install KB944338 on my PC without success. I got
an error code 0x8007F0F4, which means nothing to me. I've never had problems
installing Windows Updates in the past. Does anyone know why I might be
having problems?

Thanks.

JPC

Ced

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Apr 9, 2008, 10:20:01 AM4/9/08

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I got the same error here with xp 64 w/ sp2.

Cj,,,,,+

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Apr 9, 2008, 10:46:03 AM4/9/08

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if you are having problems with the monthly updates,, for KB944338,,,

the workaround is that the Jscript is not current version,,,, it is
expecting 5.7,,,

so,,, go to download the current version of JScript 5.7,,,, this will
resolve issues,,

see other posting for info,,,,

Cj.....+
=======================================>

issy_cooper

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Apr 9, 2008, 10:48:02 AM4/9/08

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Can you please verify what version of IE you are running and could it
possibly be a beta release of IE?

Cj,,,,,+

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Apr 9, 2008, 11:03:00 AM4/9/08

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to : issy_cooper, and others,,,,, having this problem, with MSupdate, and
module KB944388,,,,

MSupdate is expecting JScript 5.7 which has been available since
8/24/2007,,,
the download is at the download site,, this is what IE7 is expecting,,,

thank you,,,, Cj,,,,,+

=====================================>

issy_cooper

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Apr 9, 2008, 12:07:02 PM4/9/08

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Thanks for replying Cj,,,,+. IE7 shipped with jscript 5.7, from my
understanding. Are you sure you have the RTM version of IE7 installed? Just
wondering...

jaypeecee

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Apr 9, 2008, 1:57:01 PM4/9/08

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I don't understand! If Windows Update is expecting JScript 5.7, why doesn't
it tell me in the list of 'optional' updates? And why does Windows Update
specifically require JScript 5.7 for KB944338? It doesn't make sense to me.
Where can I download JScript 5.7 from if indeed that is the solution?

JPC

jaypeecee

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Apr 9, 2008, 2:23:02 PM4/9/08

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I am running IE version 7.0.5730.11IS. It is not a Beta release.

JPC

jaypeecee

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Apr 9, 2008, 2:24:02 PM4/9/08

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I don't know what is meant by the RTM version. Please advise.

JPC

PA Bear [MS MVP]

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Apr 9, 2008, 2:53:10 PM4/9/08

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[Crossposted to IE General]

It appears to be an issue with the update detection logic. Installing IE7
should have also installed Vbscript.dll and Jscript.dll v5.7 which don't
qualify for KB944338.

1. Please attach a copy of %windir%\windowsupdate.log <=this file to an
email and send it to eric...@microsoft.com; give the email the subject
"KB944388 will not install". Await a reply from Eric with further
instructions.

Meanwhile, here are two possible workarounds:

2a. Download/install Windows Script engine v5.7 for WinXP SP2:
http://www.microsoft.com/downloads/details.aspx?familyid=47809025-d896-482e-a0d6-524e7e844d81

2b. You may have a horked (dirty; bad; flawed) install of IE7. I suggest
that you...

* Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
http://www.ie-vista.com/kbase2.html [Only use the Command
%windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
Programs!]

* Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

* Disable all Norton Add-ons, if applicable.

* Reinstall IE7 EXACTLY per
http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
#11; take note of #12, then STOP!

NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
installation source, not Automatic/Windows Update.

Tip: Save the installer to your desktop, do not Run it.

* IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, you might install it, too, to take full advantage of
IE7's additional security.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jaypeecee wrote:> I have tried repeatedly to install KB944338 on my PC

Gary

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Apr 10, 2008, 4:45:01 PM4/10/08

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I am having the same problem with KB944338 not installing, am using IE7, and
don't have the v5.7 dll's. I sent the windowsupdate.log to Eric as well for
review. Hope there is a fix for this.

Thanks,
Gary

jaypeecee

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Apr 11, 2008, 7:25:03 AM4/11/08

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I also sent the windowsupdate.log file to Eric (yesterday) but have not had a
reply yet.

JPC

gospe...@gmail.com

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Apr 15, 2008, 10:37:53 AM4/15/08

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Sorry, ericb, for just this one time, Microsoft made a mess of things.

"KB944338 will not install" with error code 0x8007F0F4 is showing up
here not infrequently since April.

Don't tell the user that they have "horked" their browser.

FIX the KB944338 installation to verify the scripting DLL's and
require their update first.

Don't make us ferret this out on our own.

(IE 7.0.5730.11 on XP2 with no other problems)

jaypeecee

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Apr 16, 2008, 9:00:02 AM4/16/08

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I never got a reply from Eric but I installed Windows Script 5.7 and that did
the trick.

JPC

fredistic

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Apr 25, 2008, 9:44:45 AM4/25/08

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Can I make cscript/wsh run the jscript.dll I have in c:\windows
\system32 ?
It's version 5.7, and I assume that's what IE7 uses.

Can I verify what version of jscript IE7 uses? Can I get the version
to display?

Right now WScript.Version comes out as 5.6 in a .js file run with
cscript, but I want to test against the jscript that ie7 uses.

Is there a list of differences?

PA Bear [MS MVP]

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Apr 25, 2008, 12:32:09 PM4/25/08

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To whom are you replying? Is KB944338 still being offered by Windows
Update?

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/