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[Error number: 0x80070005]

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Mike

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Aug 24, 2004, 2:43:10 AM8/24/04
to
Updated my domain joined machine to SP2.

From Windows Update site hit the install button.

Receive the following error message (@60% when registering)
[Error number: 0x80070005]

Mike

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Aug 24, 2004, 2:50:29 AM8/24/04
to


The following event log is related:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 24/08/2004
Time: 4:41:54 PM
User: N/A
Computer: ZEUS
Description:
The Background Intelligent Transfer Service service terminated with
service-specific error 2147500053 (0x80004015).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Harish.G [MSFT]

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Aug 24, 2004, 5:22:33 AM8/24/04
to
Hi,

If you are getting "Error 0x80070005: Access is denied" error message the
knowledge base article you are looking in to is correct. Check if you are
following all the steps properly and if you are getting any error while
following the steps given in the KB. I am attaching the link to Knowledge
base article below.

http://support.microsoft.com/default.aspx?scid=kb;en-us;836926
Updates from the Windows Update Web site are not installed and an "Error
0x80070005: Access is denied" error message is logged to the Windows
Update.log file

Let me know if you were able to resolve the issue using this KB. If you
have any doubts reply back to this mail and let me know what exactly the
error are you getting.


Thank You,

Harish.G

This posting is provided "AS IS" with no warranties, and confers no rights.

Mike

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Aug 24, 2004, 7:09:33 PM8/24/04
to
No I'm not getting Access is denied.

Just [Error number: 0x80070005].

At 60% when registering DLL's it fails. -this is when trying to install the
software for windows update v5

I am a member of domain admins. I followed the KB article to no success.


"Harish.G [MSFT]" <v-h...@online.microsoft.com> wrote in message
news:FsuNsvbi...@cpmsftngxa10.phx.gbl...

XP User

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Aug 25, 2004, 2:35:42 AM8/25/04
to
CCing BITS newsgroup for BITS error

"Mike" <re...@togroup.com> wrote in message news:<#JhVkaai...@TK2MSFTNGP09.phx.gbl>...

Narayana Mahankali [MSFT]

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Aug 26, 2004, 11:02:18 PM8/26/04
to
Did you install any security templates on your machine before upgrading to
SP2?

Please run the command below and post the output.

sc sdshow bits

Does it match the output below: (one line)

D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

If so you are seeing the error because the security templates incorrectly
removed the read access to the Network Service account for the BITS service.
This error has been corrected in the security templates. So to fix the
problem please download the latest security template and apply it and then
try to start the BITS service as follows:

net start bits

Alternatively, you can add read permissions to the NetworkService account by
appending (A;;KRLCLO;;;NS) to the DACL as follows and then try to start the
BITS:

sc sdset bits
D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)(A;;KRLCLO;;;NS)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

net start bits

--
Narayana Mahankali
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm


"XP User" <xp...@hotmail.com> wrote in message
news:c1313573.04082...@posting.google.com...

blackdem

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Aug 27, 2004, 12:01:01 PM8/27/04
to
I have the same problem at 60%, nothing in any of the KB has been any use.
(like thats something new) Anybody have this problem and get a work around
yet ?


"Mike" wrote:

> I've attached the Windows Update.log for your viewing.


>
>
> "Harish.G [MSFT]" <v-h...@online.microsoft.com> wrote in message
> news:FsuNsvbi...@cpmsftngxa10.phx.gbl...

Keith

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Aug 27, 2004, 1:59:08 PM8/27/04
to
Same here, no work around yet.

Paulty

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Aug 27, 2004, 4:39:05 PM8/27/04
to
Same problem, and I tried the KB fix

Rob

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Aug 30, 2004, 1:55:02 AM8/30/04
to
Yeah I tried as well with no success. Is this where you say "if it ain't
broke, don't fix it"? I had no troubles with Windows Update until MS decided
to change the site.

Mike

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Aug 30, 2004, 8:35:19 PM8/30/04
to
Hi peoples!

The only fix I've found so far; reapply your default security template.

i.e...
open mmc add Security and configurations analyses
open a new DB.. (anywhere... doesn't matter)
open setup security.inf
right click, configure computer now....

reboot and alls ok.
Have no idea why this worked.. contacted MS they didn't really help.

Best wishes,
Mike

"Rob" <R...@discussions.microsoft.com> wrote in message
news:B00B9496-2EEC-4FFC...@microsoft.com...

Rob

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Aug 30, 2004, 10:23:03 PM8/30/04
to
Mike,

Thanks for the response. This may sound like a silly question but could you
please be a little more specific? What is mmc?

I would love to try this "fix", Thanks

Rob

Mike

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Aug 30, 2004, 10:36:20 PM8/30/04
to

start - run - "mmc" without quotes
file - add/remove snap-in
add...
security configuration and analysis

right click, open
enter a new DB name


open "setup security.inf"
right click, configure computer now...

"Rob" <R...@discussions.microsoft.com> wrote in message
news:CAB4609D-43AE-4C3B...@microsoft.com...

Rob

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Sep 1, 2004, 11:13:12 PM9/1/04
to
Hi Mike,

Thanks, that did work for me.

And I just learned how much I still don't know about these machines....

Thanks again,
Rob

mmo

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Sep 5, 2004, 9:45:10 AM9/5/04
to
"Mike" wrote:
>
> start - run - "mmc" without quotes
> file - add/remove snap-in
> add...
> security configuration and analysis
>
> right click, open
> enter a new DB name
> open "setup security.inf"
> right click, configure computer now...

Sorry to bother you, but I am having the exact same problem and was trying
to follow this advice as well, but got stuck during the process:

I am able to follow your description up to line 4
> ...
> security configuration and analysis

i.e. to the point where I select "Security Configuration and Analysis" from
the "Available Standalone snap-ins" list . I select that entry and click
"Add" after which I am back to the "Add/Remove Snap-in" window.

But where to I have to do the "right-click now, open" described in the next
line now??? If I right-click on the entry that I just added I get a "What's
This?" popup.

Any help in getting this Windows Update to work again would be highly
appreciated!

Michael


swlaonline

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Sep 15, 2004, 11:37:15 AM9/15/04
to
I tried all the fixes in the article below and I STILL get the same error
message during the installation process at about 60%.

Rob

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Sep 15, 2004, 11:57:17 AM9/15/04
to
Hi,

I too tried the fixes in the KB. None worked for me that is why I asked for
another option. The following process did work for me....

start - run - "mmc" without quotes
file - add/remove snap-in
add...
security configuration and analysis

right click, open
enter a new DB name
open "setup security.inf"
right click, configure computer now...

(written by Mike).

As I said... this did work for me.

Good Luck

Taz

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Oct 6, 2004, 10:05:02 PM10/6/04
to
Hello,

I too am having the same problem and I can follow the steps up to line 4.
The problem is I don't have a "security configuration and analysis" snap in
to add. any suggestions would greatly be appreciated.

Chuck

Chaz

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Oct 6, 2004, 10:07:02 PM10/6/04
to
Hello,

I too am having the same problem and I can follow the steps up to line 4.
The problem is I don't have a "security configuration and analysis" snap in
to add. any suggestions would greatly be appreciated.

Chuck

Rob

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Oct 7, 2004, 3:29:02 AM10/7/04
to
Hi Chaz,

Hope I can help....

Click "start"
Click "run"
Type mmc
Click "OK"
Console1 window will open, Console Root folder should be visible.
Click "file"
Highlight and click "Add/Remove Snap in"
Add/Remove Snap in window should open.
At the bottom of the window click "Add"
Another window titled "Add Stand Alone snap in" should open.
There should be a list in this window which includes "Security configuration
and analysis" highlight and click "Add".
Then follow the original instructions....

If you do not have the listing I am not sure what you can do other than keep
looking and asking for help.

This forum is great!

Good Luck,
Rob

Torgeir Bakken (MVP)

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Oct 7, 2004, 6:53:49 AM10/7/04
to
Chaz wrote:

> Hello,
>
> I too am having the same problem and I can follow the steps up to line 4.
> The problem is I don't have a "security configuration and analysis"
> snap in to add. any suggestions would greatly be appreciated.

Hi

I would think you have WinXP Home where this is not supported.

Using SubInAcl.exe to change the registry permissions is an
alternative:

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=7796&view=next


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

Danny

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Oct 26, 2004, 11:01:07 AM10/26/04
to
I followed your instructions and it worked great... for awhile.
In the past week I have had to use the commands to start BITS 2-3 times.
Why do I have to keep strating BITS this way?

Thank you.

Robert Aldwinckle

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Oct 27, 2004, 3:35:31 AM10/27/04
to
"Danny" <Da...@discussions.microsoft.com> wrote in message news:B7D0A71A-D85D-4928...@microsoft.com...

>I followed your instructions and it worked great... for awhile.
> In the past week I have had to use the commands to start BITS 2-3 times.
> Why do I have to keep strating BITS this way?


I doubt if you have to. I suspect you were only shown that command
in order to allow you to test your modification to the service's security
descriptor. What Startup type do you have for the service?
FWIW I have mine set at Manual and it seems to be started
automatically when necessary.

If you need more help, just to have something more to work with,
tell us what your Startup type is set to for that service,
whether you have made any changes in its Log On tab
and show what you get in response to this command:

sc queryex bits


HTH

Robert Aldwinckle
---

Danny

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Oct 27, 2004, 1:07:05 PM10/27/04
to
Robert:

The startup is set to automatic and recovery is set to re-start the service.
Others in my office are not having issues. At the moment BITS is working fine.

Here is the output you requested:

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : RUNNING
<STOPPABLE,NOT_PAUSIBLE,ACCEPTS_SHUTDOWN>
WIN32_EXIT_CODE : 0 <0x0>
SERVICE_EXIT_CODE : 0 <0x0>
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1696
FLAGS :

Robert Aldwinckle

unread,
Oct 27, 2004, 6:49:19 PM10/27/04
to
>> FWIW I have mine set at Manual and it seems to be started
>> automatically when necessary.

> The startup is set to automatic

Why? Have you tried manual instead?

What symptom are you trying to deal with besides noticing
that the BITS service sometimes goes away?

BTW I just noticed the cross-post. I'm posting from WU NG.


---

"Danny" <Da...@discussions.microsoft.com> wrote in message news:32507E95-8F98-4AAC...@microsoft.com...

Danny

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Oct 28, 2004, 12:13:06 PM10/28/04
to
The service stopped again. I just switched it to manual.
The only problem I'm dealing with is BITS not starting. When I want to
update, I have to run the command lines (I put them in a batch file) to start
the service before I can update.

Robert Aldwinckle

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Oct 28, 2004, 6:39:55 PM10/28/04
to
"Danny" <Da...@discussions.microsoft.com> wrote in message
news:A5E99BB6-A374-44AE...@microsoft.com
...

> "Robert Aldwinckle" wrote:
>> What symptom are you trying to deal with besides noticing
>> that the BITS service sometimes goes away?

> The service stopped again. I just switched it to manual.


> The only problem I'm dealing with is BITS not starting.

My point is that "BITS not starting" is not really a good description
of a problem with WU, unless your log is showing when BITS is
in Manual mode that there is a message in your log which says there
was a failure to start it. I think that your starting BITS is probably
a workaround that you have decided to use to avoid some other symptom
that you are not disclosing. That's the symptom that should be looked at
in order to get your WU working normally.

BTW since you do start BITS manually you may have a better idea
than most which log messages are associated with it. (I.e., most
users are oblivious of BITS starting and stopping and the only clue
in the log when some other task is involved is its PID. Presumably
the PID that it gets when you start it shows up in some of your log
messages? E.g. if you did a download with that BITS task you
showed us look for messages with 1696 in them.

Hint: sc queryex bits
shows you the PID when it is running.


Robert
---

rosie b

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Jan 23, 2005, 9:43:03 AM1/23/05
to

rosie b

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Jan 23, 2005, 9:47:03 AM1/23/05
to
Sorry, this was my first time replying here, and I've been so upset with this
problem for a week now.
I won't go into the whole problem, but I have the same
error-0x80070005-Access is Denied. I was just trying Mike's fix. ( That other
fix was WAY TOO difficult for me) BUT!!!! when I got to the part of Adding
security configuration and analysis..... it was not
there!!!!!!!!!!!!!!!!!!!!!there were at least 15 other choices to add, but
not security configuration and analysis. WHat's the problem? What's missing?
Mike, I would really appreciate it if you could figure out this problem.
Dell and Symantec aren't able to.
Rose

Tim

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Aug 12, 2005, 2:26:04 AM8/12/05
to
Hey i have a similar problem, but slightly different. when i go to update and
click install now it will go up to 100% then show the error message
0x80070005. i have tried both solutions to no avail but when i try to
register wuaueng.dll it comes up with an error message that it can not do
this i have tried to replace the dll and it still came up with the same error

RJKamote

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Aug 12, 2005, 12:27:12 PM8/12/05
to
[Error number: 0x80072F76]

The website has encountered a problem and cannot display the page you are
trying to view.

I have installed the MSXML 3.0 SP5 but i still get the same error code, any
other solution?

Robert Aldwinckle

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Aug 13, 2005, 7:15:04 AM8/13/05
to
"Tim" <T...@discussions.microsoft.com> wrote in message
news:564BEFA6-9112-4CE3...@microsoft.com...

> Hey i have a similar problem, but slightly different. when i go to update and
> click install now it will go up to 100% then show the error message
> 0x80070005. i have tried both solutions to no avail but when i try to
> register wuaueng.dll it comes up with an error message that it can not do
> this i have tried to replace the dll and it still came up with the same error


Are you stopping the service first? (E.g. in a cmd window)

net stop wuauserv

Some users have had to resort to a safe boot instead to allow them
to re-register that module. (A safe boot would not start the service.)

If you still can't do it even then make note of any return codes
that regsvr32 is giving you (and don't use the /s switch).

One user found it necessary to diagnose a missing dependent
module by using DependencyWalker's Profiler feature to monitor
the progress of the command. We would expect regsvr32 to
return code 0x00000002 in this case.

<title>KB249873 - Explanation of Regsvr32 Usage and Error Messages</title>


http://www.dependencywalker.com/faq.html

<quote>
The best way to debug a module that fails to register is by opening
REGSVR32.EXE in Dependency Walker rather than your DLL.
</quote>


HTH

Robert Aldwinckle
---


Tim

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Aug 16, 2005, 9:19:07 PM8/16/05
to
i have tried going into safe mode and registering the dll to no avail. the
return code was 0x80070005 when i did it in safe mode and normal mode. i
tried dependancy walker and it found mpr.dll and msjava.dll had problems but
nothing about wuaueng being faulty. when i have tried to stop wuauserv it has
said "system error 5 has occured
access is denied"
i am going to try stoping it in safe mode but other than i dont know what to
do

Robert Aldwinckle

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Aug 17, 2005, 8:59:12 AM8/17/05
to
"Tim" <T...@discussions.microsoft.com> wrote in message
news:CD4FC852-E3F4-4E53...@microsoft.com...

>i have tried going into safe mode and registering the dll to no avail. the
> return code was 0x80070005 when i did it in safe mode and normal mode.

Please clarify why you did this. You were unable to stop wuauserv?


> i tried dependancy walker and it found mpr.dll and msjava.dll had problems
> but nothing about wuaueng being faulty.

It must. If you are getting a return code from regsvr32 profiler will
show you why. Are you using DependencyWalker to open regsvr32.exe
and then using the Start Profiling command to give it wuaueng.dll
as an operand? If you need help interpreting the trace you can copy
and paste it.


> when i have tried to stop wuauserv it has
> said "system error 5 has occured
> access is denied"
> i am going to try stoping it in safe mode but other than i dont know what to
> do

You won't need to stop it in safe mode because it won't be running there.
That is why the suggestion was made to use safe mode to do the registration.

However, all your symptoms are also consistent with trying to do these
commands under an account which does not have Administrative authority.
Try switching to the real Administrator account?


Good luck

Robert
---


Jensen@discussions.microsoft.com Marc Jensen

unread,
Aug 17, 2005, 9:25:01 PM8/17/05
to

I have this same problem, and it's been driving me crazy for months! No
matter what I do, I simply can NOT install anything from Microsoft Update.

I am logged in as Administrator on my machine, which is running XP Pro SP2.

Microsoft Update fails consistently with code 0x80070005. Looking in
WindowsUpdate.log, I see that the system is failing while trying to shutdown
the wuauserv service.

When I try to manually shutdown the Automatic Updates service (either from
Admin Tools or by doing "net stop wuauserv", I get "Error 5: Access is
denied".

When I do "regsvr32 wuauserv.dll", I get this: "wuauserv.dll was loaded,
but eh DllRegisterServer entry point was not found. This file can not be
registered"

When I do "regsvr32 wuaueng.dll", I get this: "dllRegisterServer in
wuaueng.dll failed. Return code was: 0x80070005".


>

Poctum

unread,
Aug 17, 2005, 10:32:01 PM8/17/05
to
I found my problem to be in the GPO.

We had Automatic Update services locked down so "Everyone" could not start
or stop the service. Removed this, ran policy refresh, able to use windows
update now. Reapplied settings. Will remember this in the future.. :)

RT

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Aug 18, 2005, 12:08:07 AM8/18/05
to
I got this error message trying to download the Windows update. This happens
everytime I am trying to update windows.
How do I solve it?

Tim

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Aug 18, 2005, 12:14:01 AM8/18/05
to

"Robert Aldwinckle" wrote:

"Tim" <T...@discussions.microsoft.com> wrote in message
news:CD4FC852-E3F4-4E53...@microsoft.com...

I have tried going into safe mode and registering the dll to no avail. the


return code was 0x80070005 when i did it in safe mode and normal mode.

Please clarify why you did this. You were unable to stop wuauserv?

I was unable to stop the service so i tried to use safe mode to reregister
the dll. while it was not running


i tried dependancy walker and it found mpr.dll and msjava.dll had problems
but nothing about wuaueng being faulty.

It must. If you are getting a return code from regsvr32 profiler will
show you why. Are you using DependencyWalker to open regsvr32.exe
and then using the Start Profiling command to give it wuaueng.dll
as an operand? If you need help interpreting the trace you can copy
and paste it.

the only return code im getting is the same pop-up as when i try to register
wuaueng.dll. the return code is 0x80070005

when i have tried to stop wuauserv it has
said "system error 5 has occured
access is denied"
i am going to try stoping it in safe mode but other than i dont know what to
do

You won't need to stop it in safe mode because it won't be running there.
That is why the suggestion was made to use safe mode to do the registration.

However, all your symptoms are also consistent with trying to do these
commands under an account which does not have Administrative authority.
Try switching to the real Administrator account?

I am a local administrator of the computer and have logged on as the
administrator in safe mode to no avail.the only thing i have not tried is the
network administrator to try it but i dont see what he could do that i
couldnt on this computer


Good luck

Robert

Robert Aldwinckle

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Aug 18, 2005, 1:14:27 AM8/18/05
to
"Marc Jensen" <Marc Jen...@discussions.microsoft.com> wrote in message
news:E8759459-27D9-4F30...@microsoft.com...


Do you have DependencyWalker yet? Did you try its Profiler with
regsvr32.exe and operand wuaueng.dll yet (while wuauserv is stopped)?
If you can't stop wuauserv use a safe boot to ensure that it is not in use.
To verify that it is not in use you can use tasklist in a cmd window:

tasklist /fi "Modules eq wuaueng.dll"

Do not try to register wuauserv.dll.


Good luck

Robert
---


Robert Aldwinckle

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Aug 18, 2005, 9:23:45 AM8/18/05
to
"Tim" <T...@discussions.microsoft.com> wrote in message news:957F39EF-10D2-4D92...@microsoft.com
...

> I am a local administrator of the computer and have logged on as the
> administrator in safe mode to no avail.the only thing i have not tried is the
> network administrator to try it but i dont see what he could do that i
> couldnt on this computer

What did you do there? That is where I want you to open regsvr32.exe
in DependencyWalker and Profile the execution of it with wuaueng.dll
as its operand. You should be getting much more detail from that
procedure than you have disclosed so far.

If you won't describe how you are using DependencyWalker
and what you are seeing better I don't know how I can help you.


Robert
---


Patti MacLeod

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Aug 18, 2005, 9:13:35 PM8/18/05
to
Hi RT,

Torgeir Bakken's second posting in this thread seems to have helped a few to
rectify that error:
http://groups-beta.google.com/group/microsoft.public.windowsupdate/browse_thread/thread/a26f4411286ba8dc/5af3cc24b6873343

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"RT" <R...@discussions.microsoft.com> wrote in message
news:6293E319-57BB-4D40...@microsoft.com...

Ed

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Aug 24, 2005, 11:36:06 PM8/24/05
to
If turning off your accelerator does not work.
Open Internet Explorer, Choose tools, Then Internet Options, When the box
comes up, Choose Connections.
In the cebnter of the page uncheck Use Proxy server for this Connection.
Ok your way out.
Then go to windows updates and install all the software now required.

Note, Each time you wish to Check your update status, you will have to go
through the whole thing again of unchecking that box.

Keep the info habdy
--
Ed

Ed

unread,
Aug 25, 2005, 12:14:01 AM8/25/05
to
Internet Explorer, Tools, Then Internet Options. Choose Connections, then
settings.
UNCHECK the silly box in the center, and ok yourself out, go directly to
windows updates and install all the software needed for windows updates, you
may or may not have been receiving auro updates even if it is in operating
mode.


Remember the fix for you will have to use it everytime just to check on
updates.

--
Ed

Ed

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Aug 25, 2005, 12:17:01 AM8/25/05
to
I am sorry I forgot one step, after you choose Connections, choose Settings
and then uncheck that box
--
Ed

Mark Brown

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Aug 25, 2005, 4:11:06 PM8/25/05
to
[Error number: 0xC8000711]


Mark Brown

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Aug 25, 2005, 4:14:26 PM8/25/05
to
[Error number: 0xC8000711]


Robert Aldwinckle

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Aug 25, 2005, 6:42:57 PM8/25/05
to
"Mark Brown" <mark...@markbrown.com> wrote in message
news:CEpPe.2062$rS4....@newssvr22.news.prodigy.net...
> [Error number: 0xC8000711]

Are you giving us the frequency that you are seeing this error code? <eg>

---


Magilla

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Aug 26, 2005, 2:19:01 AM8/26/05
to
I keep getting this error when I try to use MS update online (after it
searches for updates)!!!!! Any suggestions? I have not received an update
in 2 weeks.
--
Mona Lisa

Chris2005

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Aug 26, 2005, 7:29:04 AM8/26/05
to
I do have AVG Free.
I'll check and see if it is my Belkin Router.
But all its logs show me a site in Asia blocked but not Microsoft Windows
Update.


"Chris2005" wrote:

> I dont have the AV program mentioned.

Chris2005

unread,
Aug 26, 2005, 12:48:03 PM8/26/05
to
I took the router out of my connection.
Its still the same thing.
Update gives me the same error.
Isnt this whole thing becoming a huge waste of time?
I look at an xbox booting up, and it makes me think this entire PC/OS
architecture is obsolete.

Angela

unread,
Aug 26, 2005, 8:14:01 PM8/26/05
to
Chris,

everytime I try to update my windows i have been getting the same message.
What is the av thing you're talking about

Chris2005

unread,
Aug 26, 2005, 10:30:03 PM8/26/05
to
AVG is a free anti vrius from Grisoft. I've been subscribing with them since
97'. Saved alot of students home systems with this platform Quite a few term
papers and projects were still able to be turned in when macafee and nortons
would only remove the file without recovering it.

This isnt the cause from what I can tell. I'm just waiting to see the cause
for the error still.

I noticed in a few other threads there were similiar errors posted due to
anti virus programs blocking.

TaurArian [MVP]

unread,
Aug 26, 2005, 10:56:23 PM8/26/05
to
Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=32&ln=en&IsMu=False
When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.

When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en

http://support.microsoft.com/?kbid=836941
You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
use Windows Update

http://www.updatexp.com/0x80072efd.html
Finding a solution for the 0x80072EFD error

See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024502d error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=26&ln=en&IsMu=False
When searching for available updates on the Update site, you receive the 0x8024502d
error - WinXP.

http://www.updatexp.com/0x8024502d.html
What causes Error 0x8024502d


"Magilla" <Mag...@discussions.microsoft.com> wrote in message
news:6E7B82A9-4001-457D...@microsoft.com...

Magilla

unread,
Aug 27, 2005, 4:17:02 AM8/27/05
to
TaurArian [MVP] MORE HELP NEEDED!

For a minute there it looked your solution was about to work. MS Update
"started" doing its thing!
The good & bad:
1. The MS update files download this time... (yeah);
2. Unfortunately, the BIG Failure "X" appeared (updates did not install;
and
3. I'm still getting the error.
I just knew this was it! I'm bushed! Any other suggestions? Just maybe the
malware/spyware junkie (AbetterInternet.Aurora) that was/is "chill'n" on my
system is to blame? May "it" go to cyber hell!

In the meantime, thanks! I still need help! I've spent over 20 hrs. trying
to fix this. (It's Not funny! Okay, I'm a novice)!
--
Mona Lisa

TaurArian [MVP]

unread,
Aug 27, 2005, 4:24:18 AM8/27/05
to
WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

http://www3.telus.net/dandemar/updtcl.htm
Windows Update Checklist

How to view the Update log in Windows
Open Internet Explorer and either type or copy and then paste this into the Address
bar:
%windir%\windowsupdate.log

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093


The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed,
the program on the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Unexplained computer behavior may be caused by third-party software
http://support.microsoft.com/default.aspx?scid=kb;en-us;827315

http://www.microsoft.com/athome/security/spyware/default.mspx
Fight Spyware – articles by Microsoft

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Downloadable McAfee AVERT Stinger:
Stinger: http://vil.nai.com/vil/stinger/
stand-alone utility used to detect and remove specific viruses. It is not a
substitute for full anti-virus protection, but rather a tool to assist
administrators and users when dealing with an infected system. Stinger utilizes
next generation scan engine technology, including process scanning, digitally
signed DAT files, and scan performance optimizations.

Homepage set to res://random.dll/index.html#randomnumber
Removal Instructions and Help
http://www.pchell.com/support/onlythebest.shtml

http://www.majorgeeks.com/download4289.html
Symptoms:
- IE Hijacked to res://.dll/index.html#37049 PopUps
- Specific Words on webpages link to search pages.

Perhaps an online security/virus check
Symantec
http://security.norton.com/sscv6/default.asp?langid=ie&venid=sym
Trend Micro House Call:
http://housecall.trendmicro.com/
Panda ActiveScan;
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp
Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html
BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php

Free anti virus programs
http://www.grisoft.com/us/us_dwnl7.php
http://www.avast.com/eng/avast_4_home.html

"Magilla" <Mag...@discussions.microsoft.com> wrote in message

news:8D6CA3E4-45BE-48EF...@microsoft.com...

Deekus

unread,
Aug 30, 2005, 8:16:04 AM8/30/05
to
Thank you, thank you.....this link is excellent!!!!!!

Patti MacLeod

unread,
Aug 30, 2005, 10:22:03 AM8/30/05
to
You're welcome, Deekus :-)

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Deekus" <Dee...@discussions.microsoft.com> wrote in message
news:245DA2E9-1AFE-4F82...@microsoft.com...

Magilla

unread,
Aug 31, 2005, 6:45:01 AM8/31/05
to
To whom it may concern:

I have been unable contact anyone. You see, my home was destroyed in
Hurricane Katrina on Monday 8/29/05. Hundreds of lives have been lost! I am
almost certain that the computer I contacted you about does not even exist.
We had to flee for our lives in a mandatory evacuation which meant that most
everything was left behind including my precious cat Scrappy. I fear that
our neighbors (who did not evaluate) and to whom my son spoke to on Monday,
are now all dead. The water had risen to the second floor of their home and
a tree and cut their house in half. No one could reach them.

At the present time, my family is safe in Little Rock, AR with about 300
other survivors of this devastating Hurricane which demolished the City of
New Orleans, LA and much of the surrounding metro area. We drove for 16 hrs.
before we were able to find an place to sleep. We have no jobs, homes,
schools or much of anything left... this is devastating! However, more
important than any thing else, we do have our lives. Things can be
replaced, but people cannot. Thanks.

--
Mona Lisa

DaveG

unread,
Oct 2, 2005, 5:06:01 AM10/2/05
to
This worked for me too.
The process took a little while to go through the file registry and I almost
abandoned it thinking it had frozen.
A little patience and it came through. Update 3.1 loaded and installed.

Thanks
Dave

"Mike" wrote:

> Hi peoples!
>
> The only fix I've found so far; reapply your default security template.
>
> i.e...
> open mmc add Security and configurations analyses
> open a new DB.. (anywhere... doesn't matter)
> open setup security.inf
> right click, configure computer now....
>
> reboot and alls ok.
> Have no idea why this worked.. contacted MS they didn't really help.
>
> Best wishes,
> Mike
>
>
>
>
>
> "Rob" <R...@discussions.microsoft.com> wrote in message
> news:B00B9496-2EEC-4FFC...@microsoft.com...
> > Yeah I tried as well with no success. Is this where you say "if it ain't
> > broke, don't fix it"? I had no troubles with Windows Update until MS
> > decided
> > to change the site.
> >
> > "Paulty" wrote:
> >
> >> Same problem, and I tried the KB fix
> >>
> >> "Keith" wrote:
> >>
> >> > Same here, no work around yet.
> >> >
> >> > "blackdem" wrote:
> >> >
> >> > > I have the same problem at 60%, nothing in any of the KB has been any
> >> > > use.
> >> > > (like thats something new) Anybody have this problem and get a work
> >> > > around
> >> > > yet ?
> >> > >
> >> > >
> >> > > "Mike" wrote:
> >> > >
> >> > > > I've attached the Windows Update.log for your viewing.
> >> > > >
> >> > > >
> >> > > > "Harish.G [MSFT]" <v-h...@online.microsoft.com> wrote in message
> >> > > > news:FsuNsvbi...@cpmsftngxa10.phx.gbl...
> >> > > > > Hi,
> >> > > > >
> >> > > > > If you are getting "Error 0x80070005: Access is denied" error
> >> > > > > message the
> >> > > > > knowledge base article you are looking in to is correct. Check if
> >> > > > > you are
> >> > > > > following all the steps properly and if you are getting any error
> >> > > > > while
> >> > > > > following the steps given in the KB. I am attaching the link to
> >> > > > > Knowledge
> >> > > > > base article below.
> >> > > > >
> >> > > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;836926
> >> > > > > Updates from the Windows Update Web site are not installed and an
> >> > > > > "Error
> >> > > > > 0x80070005: Access is denied" error message is logged to the
> >> > > > > Windows
> >> > > > > Update.log file
> >> > > > >
> >> > > > > Let me know if you were able to resolve the issue using this KB.
> >> > > > > If you
> >> > > > > have any doubts reply back to this mail and let me know what
> >> > > > > exactly the
> >> > > > > error are you getting.
> >> > > > >
> >> > > > >
> >> > > > > Thank You,
> >> > > > >
> >> > > > > Harish.G
> >> > > > >
> >> > > > > This posting is provided "AS IS" with no warranties, and confers
> >> > > > > no
> >> > > > > rights
>
>
>

Free Wheeling

unread,
Nov 26, 2005, 9:42:59 AM11/26/05
to
Mike, you are my new hero. I've been fighting this Windows Installer
failure for over a month. Did the "MMC" fix and installed 33 Updates.
Back to date. Thanks, Dude you are the best.

On Thu, 11 Aug 2005 23:26:04 -0700, Tim
<T...@discussions.microsoft.com> wrote:

>Hey i have a similar problem, but slightly different. when i go to update and
>click install now it will go up to 100% then show the error message
>0x80070005. i have tried both solutions to no avail but when i try to
>register wuaueng.dll it comes up with an error message that it can not do
>this i have tried to replace the dll and it still came up with the same error
>
>"Rob" wrote:
>
>> Hi Mike,
>>
>> Thanks, that did work for me.
>>
>> And I just learned how much I still don't know about these machines....
>>
>> Thanks again,
>> Rob
>>
>>
>>
>>
>> "Mike" wrote:
>>
>> >
>> > start - run - "mmc" without quotes
>> > file - add/remove snap-in
>> > add...
>> > security configuration and analysis
>> >
>> > right click, open
>> > enter a new DB name


>> > open "setup security.inf"
>> > right click, configure computer now...
>> >
>> >
>> >

>> > "Rob" <R...@discussions.microsoft.com> wrote in message

>> > news:CAB4609D-43AE-4C3B...@microsoft.com...
>> > > Mike,
>> > >
>> > > Thanks for the response. This may sound like a silly question but could
>> > > you
>> > > please be a little more specific? What is mmc?
>> > >
>> > > I would love to try this "fix", Thanks
>> > >
>> > > Rob

poohbear

unread,
Mar 26, 2006, 6:06:22 PM3/26/06
to

deno

unread,
Apr 4, 2006, 4:49:01 PM4/4/06
to
hi mike what is DB name whats that meen where do i put it and what do i right
not to sure what you are on about thx

"Mike" wrote:

> Hi peoples!
>
> The only fix I've found so far; reapply your default security template.
>
> i.e...
> open mmc add Security and configurations analyses
> open a new DB.. (anywhere... doesn't matter)
> open setup security.inf
> right click, configure computer now....
>
> reboot and alls ok.
> Have no idea why this worked.. contacted MS they didn't really help.
>
> Best wishes,
> Mike
>
>
>
>
>

> "Rob" <R...@discussions.microsoft.com> wrote in message

spmp

unread,
Dec 6, 2006, 2:19:00 AM12/6/06
to
This is great. Thanks for the information. By just Deleting the
SoftwareDistrubution folder under C:\Windows folder I am now able work with
windows update.

Thanks a million.
--
S.P.

garen

unread,
Dec 18, 2006, 3:49:00 PM12/18/06
to

"XP User" wrote:

> CCing BITS newsgroup for BITS error
>
> "Mike" <re...@togroup.com> wrote in message news:<#JhVkaa

iEHA...@TK2MSFTNGP09.phx.gbl>...
> > Updated my domain joined machine to SP2.
> >
> > From Windows Update site hit the install button.
> >
> > Receive the following error message (@60% when registering)
> > [Error number: 0x80070005]
> >
> >
> > The following event log is related:
> > Event Type: Error
> > Event Source: Service Control Manager
> > Event Category: None
> > Event ID: 7024
> > Date: 24/08/2004
> > Time: 4:41:54 PM
> > User: N/A
> > Computer: ZEUS
> > Description:
> > The Background Intelligent Transfer Service service terminated with
> > service-specific error 2147500053 (0x80004015).
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
>

garen

unread,
Dec 18, 2006, 3:49:00 PM12/18/06
to

"XP User" wrote:

> CCing BITS newsgroup for BITS error
>

> "Mike" <re...@togroup.com> wrote in message news:<#JhVkaai...@TK2MSFTNGP09.phx.gbl>...

Narayana Mahankali [MSFT]

unread,
Dec 18, 2006, 6:41:28 PM12/18/06
to
Please refer to the solution suggested on this page and see it works for
you.

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=187aa6d1-22b7-44f3-8ab8-5d132ef08be8

If it doesn't, please send the output of the following commands:

1. sc qc bits
2. sc sdshow bits

--
Narayana Mahankali
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
"garen" <ga...@discussions.microsoft.com> wrote in message
news:DD61DB12-09F7-44CC...@microsoft.com...

Joe

unread,
Mar 1, 2007, 4:25:08 PM3/1/07
to
When I attempt the suggested solution, i get OPEN service Failed 5. Access
is Denied. any ideas?

Xin Guo [MSFT]

unread,
Mar 2, 2007, 8:03:01 PM3/2/07
to
Hi Joe,
Do you mean you get "OPEN service Failed 5" error message when you run the
commands that Narayana suggested?
If so, please check whether you have administrator access right on your
machine.

Thanks,
--
Xin Guo
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"Joe" <J...@discussions.microsoft.com> wrote in message
news:F5A114CF-FDBE-4F42...@microsoft.com...

T-Mac

unread,
Feb 9, 2009, 4:09:01 PM2/9/09
to
Is there a way to script this or set via Group Policy? This issue is
occuring on hundreds of PCs in my organization.

"Narayana Mahankali [MSFT]" wrote:

> Did you install any security templates on your machine before upgrading to
> SP2?
>
> Please run the command below and post the output.
>
> sc sdshow bits
>
> Does it match the output below: (one line)
>
> D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
>
> If so you are seeing the error because the security templates incorrectly
> removed the read access to the Network Service account for the BITS service.
> This error has been corrected in the security templates. So to fix the
> problem please download the latest security template and apply it and then
> try to start the BITS service as follows:
>
> net start bits
>
> Alternatively, you can add read permissions to the NetworkService account by
> appending (A;;KRLCLO;;;NS) to the DACL as follows and then try to start the
> BITS:
>
> sc sdset bits
> D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)(A;;KRLCLO;;;NS)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
>
> net start bits


>
> --
> Narayana Mahankali
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>

> "XP User" <xp...@hotmail.com> wrote in message
> news:c1313573.04082...@posting.google.com...

PA Bear [MS MVP]

unread,
Feb 9, 2009, 4:28:17 PM2/9/09
to
0 new messages