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Updates failed to install

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daltonucla

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Nov 16, 2004, 3:13:01 AM11/16/04
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Every time I try to download the latest updates from Windows Update I get an
error saying the updates failed to download. I first noticed this problem
when my machine wasn't automatically downloading critical updates. If I
search for the KB article I can download and install the update, but that's a
real pain in the neck.

I'm running WinXP SP2 (I don't remember having this problem with SP1)

I've been trying to figure this problem out for some time now. I've read
all ofhte troubleshooting articles I've found and I can't fix the problem.
I'd really appreciate any help. Below is a the last 20 (or so) lines from my
WindowsUpdate.log file

Please let me know if you need any more information.

Thanks,
Mike

2004-11-16 00:04:03-0800 1108 574 WU client executing call
{4A3CD13A-AB20-45E9-B2C7-DE1FBAB60D1E} of type Download Call
2004-11-16 00:04:03-0800 1108 574 Dumping out update 1 of 1
2004-11-16 00:04:03-0800 1108 574 title = Update for Windows Media Connect
2004-11-16 00:04:03-0800 1108 574 dumping updateId
{8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 bundling 1 updates
2004-11-16 00:04:03-0800 1108 574 bundled update No. 1 is
{019EECED-D816-443D-A943-C700775B6376}.100
2004-11-16 00:04:03-0800 1108 574 BITS service was not fixed up and thus CCI
was not reattempted. (hr = 80070005)
2004-11-16 00:04:03-0800 1108 574 Failed to connect to the BITS service;
unable to start new downloads or interact with existing download jobs. (hr =
80070005)
2004-11-16 00:04:03-0800 1108 574 DM: pDownloadJob->Init failed with
0x80246008.
2004-11-16 00:04:03-0800 1108 574 Got error (hr = 80246008) starting update
0 in call 9. Notifying call.
2004-11-16 00:04:03-0800 1108 574 Error 80246008 occurred while downloading
update; notifying dependent calls.
2004-11-16 00:04:03-0800 1108 574 WU client persisted 1 download calls
2004-11-16 00:04:03-0800 1108 574 Extended error for reported error 80246008
= 80070005
2004-11-16 00:04:03-0800 1108 574 WU client persisted 1 download calls
2004-11-16 00:04:03-0800 1108 574 WU client calls back to download call
{4A3CD13A-AB20-45E9-B2C7-DE1FBAB60D1E} with code Call complete and error 0
2004-11-16 00:04:03-0800 1108 574 WU client completed and deleted call
{4A3CD13A-AB20-45E9-B2C7-DE1FBAB60D1E}
2004-11-16 00:04:03-0800 1108 574 WU client persisted 0 download calls
2004-11-16 00:04:04-0800 1108 424 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-11-16 00:04:04-0800 2020 9c0 ISusInternal::DisconnectCall failed,
hr=8024000C
2004-11-16 00:04:08-0800 1108 574 REPORT EVENT:
{73AEB407-CAC8-40FC-AC06-8E8759DEFF44} 484 2004-11-16
00:04:03-0800 1 161 101 {8992C33E-AB76-4DFB-9AF0-0FD471338F32} 100 80246008 WindowsUpdate Failure Content Download Error: Download failed.
2004-11-16 00:04:08-0800 1108 574 REPORT EVENT:
{B1761E62-5038-42DB-8D0A-CEBE23189A6E} 485 2004-11-16
00:04:03-0800 1 161 101 {019EECED-D816-443D-A943-C700775B6376} 100 80246008 WindowsUpdate Failure Content Download Error: Download failed.
2004-11-16 00:07:31-0800 1108 940 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-11-16 00:07:31-0800 2020 9d4 ISusInternal::DisconnectCall failed,
hr=8024000C

Taurarian

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Nov 16, 2004, 3:26:05 AM11/16/04
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Error 0x80246008 during the download process
This error may occur if the Background Intelligent Transfer Service is not enabled.
Note: Even if you are not using the Automatic Updates feature, the service must be
enabled for Windows Update.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=10&ln=en


The necessary services are disabled or unavailable. Error 0x80246008

This error may occur if one or more of the following services are disabled or
unavailable. Background Intelligent Transfer Service (BITS) Event Log
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=9&ln=en


"daltonucla" <dalto...@discussions.microsoft.com> wrote in message
news:7BEF0024-6346-4089...@microsoft.com...

daltonucla

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Nov 17, 2004, 3:29:07 AM11/17/04
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That looks like it worked. Thanks for your help.

Taurarian

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Nov 17, 2004, 4:02:59 AM11/17/04
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I hope it has - Kaylene

"daltonucla" <dalto...@discussions.microsoft.com> wrote in message

news:BAB7D065-C36A-47DD...@microsoft.com...

Dunleavy SLC@discussions.microsoft.com Bill Dunleavy SLC

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Dec 20, 2004, 9:07:02 AM12/20/04
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It solved my problem as well! Thanks!!!

Happy Holidays

-Bill

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