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win 2008 update failed

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Wayne

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May 26, 2008, 2:00:39 PM5/26/08
to
Hello,
When I tried to run windows update for windows 2008 web server with SP
1, I got the failed installation error message:
Error details: Code 800B0100

when I open the server manager, I got the same error code when trying to
open "Roles" and "Features".
It said: Unexpected error refreshing server Manager: NO signature was
present inthe subject. (Exception from HRRESULT: 0x800B0100)

If I go to the details, attached below is what I get:

Could not discover the state of the system.
An unexpected exception was found:
System.Runtime.InteropServices.COMException(0x800B0100):No signature was
presented in the subject (Exception from HRESULT:0x80B0100)
at System.Runtime.INterpoServices.Marshal.ThrowExceptionForHRINteral(int
32 errorCode, IntPtr errorinfo)
at
Microsoft.Windows.ServerManager.ComponentInsaller.CreateSessionAndPackage(IntPtr&Session,
INtPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at
Microsoft.Windows.ServerManager.ComponentInstaller.Initialize(DocumentCollection
documents)
at
Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object
state)

Any tips about how to fix this problem?

Thanks.

Wayne

tannerel

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Jul 9, 2008, 2:05:01 PM7/9/08
to
Same problem here.

I got a problem with KB950050. And same problem with roles and features but
on another version of win 2008.

I'm not sure that the 2 are connected.

Greetz
Thomas

bk

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Jul 21, 2008, 6:21:00 PM7/21/08
to
Anyone have a solution? I have the same issue with a W2K8 Std. Server.
Can't view/add/remove roles and/or features.

Diana

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Jul 22, 2008, 12:17:53 PM7/22/08
to
Hello Wayne,

Can you please send me a copy of your CBS.logs and WindowsUpdate.log?

The windowsupdate.log file can be found at c:\windows.

The cbs.log file can be found at c:\windows\logs\cbs.

You can email them to me at dias...@microsoft.com.

Diana

Diana Smith [MSFT]
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.

"bk" <b...@discussions.microsoft.com> wrote in message
news:2D6C16D0-B71A-4674...@microsoft.com...

Diana

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Aug 21, 2008, 10:35:59 AM8/21/08
to
Hello Folks,

We have seen a lot of consumers getting the 0x800B0100 when trying to update
from Windows Update.

The product group has come up with the following tools to try to assist with
this:

Vista

· X86:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

· X64:
http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en

WS08

· X86:
http://www.microsoft.com/downloads/details.aspx?FamilyID=6d9ece65-3820-4583-85f5-7e2a5799b3ba&DisplayLang=en

· Ia64:
http://www.microsoft.com/downloads/details.aspx?FamilyID=c1faaf23-1b60-458e-916d-ec835fc8955e&DisplayLang=en

· X64:
http://www.microsoft.com/downloads/details.aspx?FamilyID=32978546-8108-408f-b78e-0e95eff14c92&DisplayLang=en

Diana Smith [MSFT] <dias...@hotmail.com>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.


"Diana " <dias...@microsoft.com> wrote in message
news:B60D87C2-B239-430C...@microsoft.com...

Joe N

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Aug 21, 2008, 5:04:03 PM8/21/08
to
Thanks Diana. This fixed the server manager error for me.

tazpb

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Aug 22, 2008, 2:02:01 PM8/22/08
to
This did not fix it for me. Any other thoughts?

Thanks for your help.

Michael H

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Sep 9, 2008, 5:52:01 PM9/9/08
to
Thanks for the links. I have installed the tool. It finds errors, which
show up in a lengthy log, but it seems it does nothing to resolve the errors.

My 0x800B0100 problem is with the installation of KB9501978 and KB950050. I
have successfully installed other updates after these two (today). I
understand that during a recent update the system hung for >1 hour and was
then power-cycled. Since then, Hyper-V is broken. Hyper-V plays an
important role to us, and it is critical that it is functioning well. The
'Roles' section and the 'Features' section of Server Manager are also broken.

Is there a way to gracefully recover from a failed patch update? I've read
through some of the threads, but they are not easy for me to comprehend. I
can provide log information if I know specifics (the CBS log is 15MB alone,
so wouldn't be ideal to post entire thing).

Thanks,
~Michael

L_Tenorio

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Sep 19, 2008, 6:55:01 PM9/19/08
to
I had the same issue with an 2008 server after kb950050, the output for
server manager is

6640: 2008-09-19 22:32:34.558 [LoadExtensionAssemblies] No extension
assemblies registered.
6640: 2008-09-19 22:32:34.589 [OobOptionalComponentInfo] Loading OCs from
registry.
6640: 2008-09-19 22:32:35.276 [CBS] LastModified CBS
Time (UTC): 09/17/2008 19:08:34
6640: 2008-09-19 22:32:35.276 [Provider]
C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
6640: 2008-09-19 22:32:35.276 [CBS] IsCacheStillGood:
False.
6640: 2008-09-19 22:32:35.292 [CBS]
CreateSessionAndPackage: begin
6640: 2008-09-19 22:32:35.464 [CBS] Error (Id=0) Function:
'CreateSessionAndPackage()->Session_OpenPackage' failed: 800b0100
(-2146762496)
6640: 2008-09-19 22:32:35.464 [ExceptionHandler] Error (Id=0) An unexpected

exception was found:
System.Runtime.InteropServices.COMException (0x800B0100): No signature was

present in the subject. (Exception from HRESULT: 0x800B0100)
at
System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
errorCode, IntPtr errorInfo)
at
Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at
Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at
Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
documents)
at
Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

and the checksur.log is


=================================
Checking System Update Readiness.
Version 6.0.6001.22201
2008-09-19 21:19

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.
(f) CBS MUM
Missing 0x00000002 servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

Checking component store

Checking SMI Store
Summary:
Milliseconds: 225855
Found 1 errors
CBS MUM Missing Total Count: 1
Customer Experience report successfully uploaded. Thank you for
participating. For more information, see the Microsoft Customer Experience
Improvement Program on the Microsoft web site.

i expand the original kb950050 msu but the file isnt in the package, so i
get stuck for the last week looking everywere for a solution that look it
wont came up soon

John

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Oct 9, 2008, 1:34:56 PM10/9/08
to
I have run the System Update Readiness Checker and get the following info. Have yet to determine how to proceed from this point.

Checking System Update Readiness.
Version 6.0.6001.22275
2008-10-09 12:46

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_15_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_1_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_7_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_9_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB950050_server_0~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB950050_server~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

Checking component store

Checking SMI Store
Summary:
Milliseconds: 261256
Found 7 errors
CBS MUM Missing Total Count: 7

PA Bear [MS MVP]

unread,
Oct 9, 2008, 11:02:16 PM10/9/08
to
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

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• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

A-S-I-F

unread,
Jun 25, 2009, 9:10:01 AM6/25/09
to

Hi,

Good afternoon, Asif here. We have windows 2008 server with windows
exchange 2007 installed on 64 bit architecture, I am unable to view 'Roles' &
'Features' option on "Server Manager and I am getting following error message
"unexpected error refreshing server manager: no signature was present in the
subject. (Exception from HRRESULT 0x800B0100)". So, as per instrustion
mention on
http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/ae1a7f09-2f50-4521-9bae-283631963283
I run 'Dcomcnfg.exe' tool to resolve my issue but no change.

So, I installed System Readiness update tool and through CBS 'checkSUR'
logs I found that KB950050 update is missing. I downloaded KB950050 update
and tried installing it but its not installing. So I tried changing owner of
"c:\Windows\servicing\Packages" owner was changed and I did edited the ACLs
over "Folder: Packages" under "c:\Windows\servicing" but this didn't worked
as I am unable to get the rights over the child objects in "Folder:
Packages". Please help I am unable ot install KB950050 on my server.

Details of "c:\windows\logs\cbscheckSUR.log" are as below:
=================================


Checking System Update Readiness.
Version 6.0.6001.22275

2009-06-24 13:21


Checking Deployment Packages
Checking Package Manifests and catalogs.
Checking package watchlist.
Checking component watchlist.
Checking packages.
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_15_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002

servicing\packages\Package_18_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_1_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_20_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_27_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_37_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_7_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_9_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server_0~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
Checking component store
Checking SMI Store
Summary:

Milliseconds: 388433
Found 11 errors
CBS MUM Missing Total Count: 11
Details of "c:\windows\logs\Checksur.persist.log" are as below:

=================================


Checking System Update Readiness.
Version 6.0.6001.22275

2009-06-23 16:10


Checking Deployment Packages
Checking Package Manifests and catalogs.
Checking package watchlist.
Checking component watchlist.
Checking packages.
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_15_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002

servicing\packages\Package_18_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_1_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_20_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_27_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_37_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_7_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_9_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server_0~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
Checking component store
Checking SMI Store
Summary:

Milliseconds: 397307
Found 11 errors
CBS MUM Missing Total Count: 11

=================================


Checking System Update Readiness.
Version 6.0.6001.22275

2009-06-24 13:21


Checking Deployment Packages
Checking Package Manifests and catalogs.
Checking package watchlist.
Checking component watchlist.
Checking packages.
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_15_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002

servicing\packages\Package_18_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_1_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_20_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_27_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002

servicing\packages\Package_37_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_7_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_9_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum

(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server_0~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server~31bf3856ad364e35~amd64~~6.0.1.9.mum
(f) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
Checking component store
Checking SMI Store
Summary:

Milliseconds: 388433
Found 11 errors
CBS MUM Missing Total Count: 11


Please let me know if need any other information.

I will be eargerly waiting for your response.


Thanks in Advance,

Asif

Harry Johnston [MVP]

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Jun 25, 2009, 3:22:24 PM6/25/09
to

A-S-I-F wrote:

> Good afternoon, Asif here. We have windows 2008 server with windows

> exchange 2007 installed on 64 bit architecture, [...]

To avoid confusion, please begin your own thread. Also, as this is not a
Windows Update problem, I would suggest trying the
microsoft.public.windows.server.general group instead.

Harry.

A-S-I-F

unread,
Jul 3, 2009, 3:17:01 PM7/3/09
to

Thanks Harry,

1) After researching alot, I got solution of this issue from
"http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.server.general".
First I created the "Folder: C:\KB950090" and copied the "Update File:
KB950090.msu" to this folder.
2) From CMD console, I run command {expand -F:* KB950090.msu C:\KB950090} &
{expand -F:* "*KB950090*.cab" C:\KB950090} with the help of these two
commands I was able to extract all the content of "Update File: KB950090.msu"
to "Folder: C:\KB950090".
3) As per "%windir%\logs\cbs\CheckSUR.log" following files were missings
1) CBS MUM Missing 0x00000002
servicing\packages\Package_15_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(2) CBS MUM Missing 0x00000002
servicing\packages\Package_18_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(3) CBS MUM Missing 0x00000002
servicing\packages\Package_1_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(4) CBS MUM Missing 0x00000002
servicing\packages\Package_20_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(5) CBS MUM Missing 0x00000002
servicing\packages\Package_27_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(6) CBS MUM Missing 0x00000002
servicing\packages\Package_37_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(7) CBS MUM Missing 0x00000002
servicing\packages\Package_7_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(8) CBS MUM Missing 0x00000002
servicing\packages\Package_9_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
(9) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server_0~31bf3856ad364e35~amd64~~6.0.1.9.mum
(10) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050_server~31bf3856ad364e35~amd64~~6.0.1.9.mum
(11) CBS MUM Missing 0x00000002
servicing\packages\Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
4) So I searched each and every 11 files shown above with "Extensions: .mum
and .cat" and copied the found (20) files to new "Folder:
%temp%\servicing\packages". (Here I was unable to find any (11th) file with
name "Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum" under
"Folder: C:\KB950090" extracted folder)
5) After this I run the "System Update Readyness Tool" again & then check
the status of "%windir%\logs\cbs\CheckSUR.log" it was still showing the same
11 files missing.
6) So I rerun the "System Update Readyness Tool" again to check the status
but same result. Finally, I copied the missing 10 .MSU with there .CAT files
(Total 20 files) from "Folder: C:\KB950090" and pasted the copied files to
"C:\windows\servicing\packages".
7) I run the "System Update Readyness Tool" again after this I recheck the
"%windir%\logs\cbs\CheckSUR.log" the number of missing files to 1 from 11.
Here only "Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum" file was
showing missing so I retry finding this file under Extracted "Folder:
C:\KB950090" but could not find it. I check the status of 'Roles' and
'Features' on "Server Manager" on windows 2008 server I was unable to access
it still. I restarted the server but still same issue.
8) Hence, to resolve this issue I rename update.mum & update.cat in "Folder:
C:\KB950090" to Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.mum
Package_for_KB950050~31bf3856ad364e35~amd64~~6.0.1.9.cat and copied to
%temp%\servicing\packages" and run the system update readyness check tool and
checked the "%windir%\logs\cbs\CheckSUR.log" no error were found. I was able
to access 'Roles' and 'Feature' option in Server manager.

rubenmendoza

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Sep 17, 2009, 2:19:09 AM9/17/09
to
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Posted as a reply to:

Re: win 2008 update failed

Hello Wayne,

Can you please send me a copy of your CBS.logs and WindowsUpdate.log?

The windowsupdate.log file can be found at c:\windows.

The cbs.log file can be found at c:\windows\logs\cbs.

You can email them to me at dias...@microsoft.com.

Diana

Diana Smith [MSFT]
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.

"bk" <b...@discussions.microsoft.com> wrote in message
news:2D6C16D0-B71A-4674...@microsoft.com...

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