Windows update failure error code = 0x80240020

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nic...@hotmail.com

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Apr 14, 2006, 10:51:58 PM4/14/06
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II have Windows XP and trying to use Windows update. It downloads the
update but does not install the updates. Need help on how to resolve
this. Below is the the info from the windowsupdate.log


2006-04-14 22:05:51 4028 348 COMAPI -------------
2006-04-14 22:05:51 4028 348 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:05:51 4028 348 COMAPI ---------
2006-04-14 22:05:51 4028 348 COMAPI - Online = Yes; Ignore download
priority = No
2006-04-14 22:05:51 4028 348 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-04-14 22:05:51 4028 348 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-04-14 22:05:51 4028 348 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:05:51 1888 3ac Agent *************
2006-04-14 22:05:51 1888 3ac Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-14 22:05:51 1888 3ac Agent *********
2006-04-14 22:05:54 1888 3ac Misc WARNING: Failed to find token for SID
S-1-5-21-142171682-1790511947-925700815-2398 with hr = 80240018.
2006-04-14 22:05:54 1888 3ac PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-04-14 22:05:54 1888 3ac PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-04-14 22:06:06 1888 3ac Misc WARNING: Failed to find token for SID
S-1-5-21-142171682-1790511947-925700815-2398 with hr = 80240018.
2006-04-14 22:06:10 1888 3ac Misc WARNING: Failed to find token for SID
S-1-5-21-142171682-1790511947-925700815-2398 with hr = 80240018.
2006-04-14 22:06:12 1888 3ac Misc WARNING: Failed to find token for SID
S-1-5-21-142171682-1790511947-925700815-2398 with hr = 80240018.
2006-04-14 22:06:12 1888 3ac PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-04-14 22:06:12 1888 3ac PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-04-14 22:06:12 1888 3ac Misc WARNING: Failed to find token for SID
S-1-5-21-142171682-1790511947-925700815-2398 with hr = 80240018.
2006-04-14 22:06:15 1888 3ac Agent * Found 0 updates and 16
categories in search
2006-04-14 22:06:15 1888 3ac Agent *********
2006-04-14 22:06:15 1888 3ac Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-14 22:06:15 1888 3ac Agent *************
2006-04-14 22:06:15 4028 165c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:16 4028 165c COMAPI - Updates found = 0
2006-04-14 22:06:16 4028 165c COMAPI ---------
2006-04-14 22:06:16 4028 165c COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:16 4028 165c COMAPI -------------
2006-04-14 22:06:16 4028 348 COMAPI -------------
2006-04-14 22:06:16 4028 348 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:16 4028 348 COMAPI ---------
2006-04-14 22:06:16 4028 348 COMAPI - Online = No; Ignore download
priority = No
2006-04-14 22:06:16 4028 348 COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2006-04-14 22:06:16 4028 348 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-04-14 22:06:16 4028 348 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:16 1888 3ac Agent *************
2006-04-14 22:06:16 1888 3ac Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-14 22:06:16 1888 3ac Agent *********
2006-04-14 22:06:34 1888 3ac Agent Update
{82D4BB41-BB69-48CB-A984-583A9EC17E5E}.100 is pruned out due to
potential supersedence
2006-04-14 22:06:34 1888 3ac Agent Update
{DC67A22A-7CB1-45F9-B9F7-FC9D59F31777}.100 is pruned out due to
potential supersedence
2006-04-14 22:06:34 1888 3ac Agent * Added update
{9C0CFA0F-28F6-4A26-AD6C-61FB34130873}.102 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{3DC06AFA-A746-494D-9D1B-7659F168DF92}.102 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{F9387D81-B302-4EF6-BB05-7E14BD587DB1}.101 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{9D493962-0BB7-4541-AD81-F96263B4B201}.101 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{015984CC-2265-47B6-B255-1818F9937F20}.102 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{F4D3F81B-6CB8-4501-A316-9A6216001FEC}.102 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{C691434F-651D-4080-8AFD-DE5881C940CC}.100 to search result
2006-04-14 22:06:34 1888 3ac Agent * Added update
{E90EA7A3-884E-4084-9C72-AF8B7A91AB5D}.100 to search result
2006-04-14 22:06:34 1888 3ac Agent * Found 8 updates and 16
categories in search
2006-04-14 22:06:34 1888 3ac Agent *********
2006-04-14 22:06:34 1888 3ac Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-04-14 22:06:34 1888 3ac Agent *************
2006-04-14 22:06:34 1888 3ac Report REPORT EVENT:
{FD2E586C-C35C-4851-BDF6-931603E9049E} 2006-04-14
22:06:15-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
Synchronization Agent has finished detecting items.
2006-04-14 22:06:34 4028 c44 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:34 4028 c44 COMAPI - Updates found = 8
2006-04-14 22:06:34 4028 c44 COMAPI ---------
2006-04-14 22:06:34 4028 c44 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:34 4028 c44 COMAPI -------------
2006-04-14 22:06:38 4028 348 COMAPI -------------
2006-04-14 22:06:38 4028 348 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:38 4028 348 COMAPI ---------
2006-04-14 22:06:38 4028 348 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2006-04-14 22:06:38 4028 348 COMAPI - Updates in request: 7
2006-04-14 22:06:38 4028 348 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-04-14 22:06:38 4028 348 COMAPI - Updates to install = 7
2006-04-14 22:06:38 4028 348 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:38 1888 3ac Agent *************
2006-04-14 22:06:38 1888 3ac Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2006-04-14 22:06:38 1888 3ac Agent *********
2006-04-14 22:06:38 1888 3ac Agent * Updates to install = 7
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{9C0CFA0F-28F6-4A26-AD6C-61FB34130873}.102
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{2509EC68-834F-4168-872E-EAE642D731A9}.102
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{3DC06AFA-A746-494D-9D1B-7659F168DF92}.102
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{A352FC4E-9BDB-4BC0-817C-5E35AE9F9779}.102
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{F9387D81-B302-4EF6-BB05-7E14BD587DB1}.101
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{71CED2F7-1633-48FE-94EF-1E00F664ED54}.101
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{015984CC-2265-47B6-B255-1818F9937F20}.102
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{36AB7EF9-485F-48B2-AE80-0F598168C6E3}.102
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{F4D3F81B-6CB8-4501-A316-9A6216001FEC}.102
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{A2366533-C454-4E19-920F-31C90A83C36C}.102
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{C691434F-651D-4080-8AFD-DE5881C940CC}.100
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{36D86A1B-E75C-4D14-93C2-1B9D0F86945D}.100
2006-04-14 22:06:38 1888 3ac Agent * Title = <NULL>
2006-04-14 22:06:38 1888 3ac Agent * UpdateId =
{E90EA7A3-884E-4084-9C72-AF8B7A91AB5D}.100
2006-04-14 22:06:38 1888 3ac Agent * Bundles 1 updates:
2006-04-14 22:06:38 1888 3ac Agent *
{F7DEB122-DA44-4A4B-900C-2EC297158795}.100
2006-04-14 22:06:50 1888 3ac Service WARNING: GetUserTokenFromSessionId
failed with hr 0x800704dd
2006-04-14 22:06:50 1888 3ac Agent * WARNING: Exit code = 0x80240020
2006-04-14 22:06:50 1888 3ac Agent *********
2006-04-14 22:06:50 1888 3ac Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2006-04-14 22:06:50 1888 3ac Agent *************
2006-04-14 22:06:50 1888 3ac Agent WARNING: WU client failed installing
updates with error 0x80240020
2006-04-14 22:06:50 4028 1718 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:50 4028 1718 COMAPI - Install call failed
2006-04-14 22:06:50 4028 1718 COMAPI - Reboot required = No
2006-04-14 22:06:50 4028 1718 COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80240020
2006-04-14 22:06:50 4028 1718 COMAPI ---------
2006-04-14 22:06:50 4028 1718 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2006-04-14 22:06:50 4028 1718 COMAPI -------------
2006-04-14 22:06:50 4028 348 COMAPI WARNING: Operation failed due to
earlier error, hr=80240020

Patti MacLeod

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Apr 14, 2006, 11:58:29 PM4/14/06
to
Hi nichaly,

Open the registry editor and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon
Check for the existence of a Notify_Disabled subkey under Winlogon. If that
subkey exists, delete it.

Now, navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\Not­ify
Check for the existence of a SensLogn subkey. If SensLogn does not exist,
you will need to add this missing key and its values. Copy/paste the
following, between but not including the two sets of asterisks, into Notepad
and then Save as a file named SensLogn.reg
NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in this
post will wrap to two lines...it needs to be on one line in Notepad. Also,
ensure that you have the blank line at the end.

********************
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn]

"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

********************
Once you have created and saved the SensLogn.reg file, double-click on it,
then click on Yes when asked if you want to merge the information into the
registry. Restart your computer for the changes to take effect.

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

<nic...@hotmail.com> wrote in message
news:1145069518.1...@i40g2000cwc.googlegroups.com...

bfd...@gmail.com

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Jan 19, 2015, 12:26:21 AM1/19/15
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Dear Pattie,

I'm having the same problem. Can you email me your notepad copy of the following file please. I tried to create it and it is not working. Not sure if I have done some thing wrong. My email is bfd...@gmail.com. I am unable to use windows updates and in my registry I did not have the following. Please help.
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