Windows Update Failed Cancelled - XP

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JC

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Apr 21, 2006, 12:31:03 PM4/21/06
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I recently re-formatted and re-installed XP with SP2. I was then able to get
a few updates including the installer program, but now all I get is "failed"
then shows that it was "cancelled". I have noticed many others with a
similar problem posted here and other places, but no solutions that work for
my computer. I included my LOG since it seems that is the first question
from those in the "know".

I did have a problem with the Windows Installer program and did refer to
http://support.microsoft.com/kb/555175/en-us

Method 1 fixed my Windows Installer issue. I then tried re-installing
Windows Installer v2 and that did not solve this "cancelled" problem. I was
not able to "uninstall" any updates using the Windows Installer Clean Up
program per Method 3. My Installer Service was already setup correctly
(Method 4). I emptied all my user and temp folders per Method 5, and no
luck. I attempted to try the other Methods listed, but the instructions
either did not apply to XP or I could not figure it out.

Thanks for any help on this.

Last few lines of my WindowsUpdate LOG:

2006-04-21 10:00:34 1408 718 Agent * Added update
{E90EA7A3-884E-4084-9C72-AF8B7A91AB5D}.100 to search result
2006-04-21 10:00:34 1408 718 Agent * Found 52 updates and 11 categories in
search
2006-04-21 10:00:34 1408 718 Agent *********
2006-04-21 10:00:34 1408 718 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-04-21 10:00:34 1408 718 Agent *************
2006-04-21 10:00:35 1868 5e0 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-04-21 10:00:35 1868 5e0 COMAPI - Updates found = 52
2006-04-21 10:00:35 1868 5e0 COMAPI ---------
2006-04-21 10:00:35 1868 5e0 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-04-21 10:00:35 1868 5e0 COMAPI -------------
2006-04-21 10:00:36 1408 718 Report REPORT EVENT:
{DC4C1362-8911-4107-99BC-F10354DCB145} 2006-04-21
10:00:31-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2006-04-21 10:00:36 1868 810 COMAPI -------------
2006-04-21 10:00:36 1868 810 COMAPI -- START -- COMAPI: Install [ClientId =
WindowsUpdate]
2006-04-21 10:00:36 1868 810 COMAPI ---------
2006-04-21 10:00:36 1868 810 COMAPI - Allow source prompts: Yes; Forced:
No; Force quiet: No
2006-04-21 10:00:36 1868 810 COMAPI - Updates in request: 2
2006-04-21 10:00:36 1868 810 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-04-21 10:00:36 1868 810 COMAPI - Updates to install = 2
2006-04-21 10:00:36 1868 810 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = WindowsUpdate]
2006-04-21 10:00:36 1408 718 Agent *************
2006-04-21 10:00:36 1408 718 Agent ** START ** Agent: Installing updates
[CallerId = WindowsUpdate]
2006-04-21 10:00:36 1408 718 Agent *********
2006-04-21 10:00:36 1408 718 Agent * Updates to install = 2
2006-04-21 10:00:36 1408 718 Agent * Title = <NULL>
2006-04-21 10:00:36 1408 718 Agent * UpdateId =
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101
2006-04-21 10:00:36 1408 718 Agent * Bundles 1 updates:
2006-04-21 10:00:36 1408 718 Agent *
{AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.101
2006-04-21 10:00:36 1408 718 Agent * Title = <NULL>
2006-04-21 10:00:36 1408 718 Agent * UpdateId =
{850898BC-9C08-43FF-BAE7-31D333D0E4C1}.100
2006-04-21 10:00:36 1408 718 Agent * Bundles 1 updates:
2006-04-21 10:00:36 1408 718 Agent *
{0B2CB6E2-3A2B-4E85-8FCC-E1DF480A1D66}.100
2006-04-21 10:00:39 1408 718 Handler Attempting to create remote handler
process as GROUCHO\HEI in session 0
2006-04-21 10:00:39 1408 718 DnldMgr Preparing update for install, updateId
= {AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.101.
2006-04-21 10:00:39 3772 ed8 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-04-21 10:00:39 3772 ed8 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-04-21 10:00:39 3772 ed8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-04-21 10:00:39 3772 ed8 Handler :::::::::::::
2006-04-21 10:00:39 3772 ed8 Handler :: START :: Handler: Windows Patch
Install
2006-04-21 10:00:39 3772 ed8 Handler :::::::::
2006-04-21 10:00:39 3772 ed8 Handler : Updates to install = 1
2006-04-21 10:00:39 3772 ed8 Handler : Installing update
{AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.101
2006-04-21 10:00:39 3772 ee8 Handler Installing with parameters=-q -z -er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\126638ad80a740243aeee66683d803a7.
2006-04-21 10:00:45 3772 ee8 Handler Install completed with 0x8007f00d.
2006-04-21 10:00:45 3772 ed8 Handler Install was cancelled
2006-04-21 10:00:45 3772 ed8 Handler : Install completed: result type =
0x2, installer error = False, error = 0x8007f00d, disabled until reboot = No,
reboot required = No
2006-04-21 10:00:45 3772 ed8 Handler FATAL: UH: 0x80242008:
HandleSingleUpdate failed
2006-04-21 10:00:45 3772 ed8 Handler :::::::::
2006-04-21 10:00:45 3772 ed8 Handler :: END :: Handler: Windows Patch
Install
2006-04-21 10:00:45 3772 ed8 Handler :::::::::::::
2006-04-21 10:00:45 1408 718 Agent * WARNING: Exit code = 0x8024000B
2006-04-21 10:00:45 1408 718 Agent *********
2006-04-21 10:00:45 1408 718 Agent ** END ** Agent: Installing updates
[CallerId = WindowsUpdate]
2006-04-21 10:00:45 1408 718 Agent *************
2006-04-21 10:00:45 1408 718 Agent WARNING: WU client failed installing
updates with error 0x8024000b
2006-04-21 10:00:45 1868 944 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2006-04-21 10:00:45 1868 944 COMAPI - Install call aborted
2006-04-21 10:00:45 1868 944 COMAPI - Reboot required = No
2006-04-21 10:00:45 1868 944 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x8024000B
2006-04-21 10:00:45 1868 944 COMAPI ---------
2006-04-21 10:00:45 1868 944 COMAPI -- END -- COMAPI: Install [ClientId =
WindowsUpdate]
2006-04-21 10:00:45 1868 944 COMAPI -------------
2006-04-21 10:00:50 1408 718 Report REPORT EVENT:
{5CA3806D-4544-4181-A799-6C7EAE07480C} 2006-04-21
10:00:45-0600 1 186 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 8024000b WindowsUpdate Success Content Install User cancelled the installation.


Closed Socket Tech Notes

unread,
Apr 21, 2006, 6:21:28 PM4/21/06
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Try reregistering your Windows Update components, as outlined here:
http://forums.closedsocket.com/viewtopic.php?t=108
Start at step 4.

JC

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Apr 23, 2006, 7:24:02 PM4/23/06
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Closed Socket TN,

Thanks for the possible fix. I will give it a try as soon I now try and get
my computer to boot. Prior to your post, I found a new BIOS for my board and
flashed it. Now my machine is not booting at all...not even to the BIOS
screen. Thus, I am attempting to clear my CMOS again. Good times!

-JC

JC

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May 12, 2006, 8:19:01 PM5/12/06
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I tried that, but no luck for me but I have seen others have success with that.

I did find a SOLUTION for my problem and it has been posted a few times with
others having success...

In C:\Windows\System32 directory rename spupdsvc.exe to spupdsvc.old and
then re-try windows update. Simple as that. Updated as expected. Note that
I did first try what was suggested by "Closed Socket" and that was simple to
try as well. No idea if both are needed.

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