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Windows Update Problem- Error code 80070002

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Aaron

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Oct 5, 2007, 7:42:00 PM10/5/07
to
When I try to update i continuously get the error code 80070002. I've tried
following all the recommended ways of fixing it but I still get the error
code. Anyone have any ideas on how to fix this. Im currently running Vista
Home Edition.

MowGreen [MVP]

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Oct 9, 2007, 2:53:01 PM10/9/07
to
Did you stop the Windows Update service and then delete the contents of
WINDOWS\SoftwareDistribution\DataStore ?
Please post the contents of the setuperr.log
Go to Start > Run > copy and paste the below into the Open: line

%windir%\logs\dpx\setuperr.log
Click OK or press Enter


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Aaron

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Oct 10, 2007, 1:33:00 PM10/10/07
to
Hey I tried to tried to get the contents of the setuperr.log however when I
tried to run it, it i get a message saying access denied. I have also tried
stopping the update service and deleting the contents of the DataStore
multiple times but still nothing.

MowGreen [MVP]

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Oct 11, 2007, 4:57:56 PM10/11/07
to
Sorry, Vista not installed here and I have no idea how you can open the
setuperr.log unless it's as in XP Pro, where you'd have to navigate to
the log, right click it, choose Properties, click the Security tab and
then add your User Account to the Group that can access it.

Have you attempted to manually download updates from the MS Download
Center and use 'Run as administrator' by right clicking the downloaded
updates ? Suggest you do that BUT, prior to installing them, temporarily
disable the installed antivirus/security software from any real time
monitoring of the system.
MS Download Center
http://www.microsoft.com/downloads/Search.aspx?

> I have also tried stopping the update service and deleting the contents of the DataStore
> multiple times but still nothing.

Were you able to do the above or is there another message preventing you
from doing so ?

on an Island in the pacific@discussions.microsoft.com JC on an Island in the pacific

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Oct 29, 2007, 2:41:00 AM10/29/07
to
Hi MowGreen
I have the same problem and cannot get around it. I have tried everything
that was posted but no avail.

Here's the content of this month's setuperr log:
2007-10-01 03:02:12, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-01 03:02:12, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-02 06:41:28, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-02 06:41:28, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-03 07:19:00, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-03 07:19:00, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-04 06:59:12, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-04 06:59:13, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-05 06:56:48, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-05 06:56:48, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-06 09:05:01, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-06 09:05:02, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-07 09:02:58, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\4c71cb8bd61b91c911948d6f135aef83\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-07 09:02:59, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3a0afe612652e44d313c281871df1ad9\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-28 22:28:37, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\5511274ed4e0c22b3531c6bcc9e4c906\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-28 22:29:07, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\f1d9b60ea92b2719548c13b98df1ad45\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-28 22:29:11, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\3944bcf90d03b20a204967d80ad2572d\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-28 22:30:00, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\f935fd411b8d7e285dfafe4cc4ac2afa\$dpx$.tmp\job.xml, Error:0x80070002
2007-10-28 22:30:08, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Download\88af566e5b20c94a74b19a14a13ab88b\$dpx$.tmp\job.xml, Error:0x80070002

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