error code 646 again

[ezz911]

like everyone else, av received these up dates and am on vista and i keep
getting error code 646, when you look in to it there is any help at all. i've
tryed all sort of way and nothink works. If posible can any one help????

Security Update for Microsoft Works 8 (KB973636)

Download size: 4.6 MB
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Download size: 2.5 MB
Security Update for the 2007 Microsoft Office System (KB974234)

Download size: 525 KB
Security Update for the 2007 Microsoft Office System (KB972581)

Download size: 1.0 MB

[Shenan Stanley]

Not surprisingly - I have no idea what you mean by, "i've tryed all sort of
way and nothink works"; I translated that to, "I've tr[i]ed all sort[s] of
way[s] [to install these updates] and nothing [has] work[ed]". First - not
defining your "sort[s] of way[s]" leaves one at a loss at what you have
tried. Second, "not thinking" seldom solves the problem. *vbeg*

Work-around:
Download each and install them manually.

http://www.microsoft.com/technet/security/bulletin/ms09-062.mspx
(Select the one for your OS)

http://www.microsoft.com/technet/security/bulletin/ms09-060.mspx
(Select the one for your OS)

Yes - that covers all 4.

Otherwise (or actually - do these steps in *any case*)...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Assuming you have 32-bit Vista - Follow these steps...

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Try to update again.

Last resort...

How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552

For enterprise customers, support for security updates is available through
your usual support contacts.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Meskin]

[Worked for me] Do this :
_Code_646_ - If the Updates you are trying to install are Security
Updates for Microsoft Office, Check if u Have Microsoft Silverlight in
the Optional section. Now make sure to check All the needed updates and
Silverlight [Even though its Optional]. Now install, everything will
come out Great :] GL!

--
Meskin
Posted via http://www.vistaheads.com

[TaurArian]

Did you try manually installing the upates :

For example:
http://www.microsoft.com/downloads/en/results.aspx?freetext=KB973636&displaylang=en&stype=s_basic

Download the appropriate one and install.

The office updates may be failing due to the updates looking for the source
files which may be missing etc. You could also try updating with the Office
installation CD in the installation drive before applying updates.
--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.

[Jimvee]

"TaurArian" wrote:

> Did you try manually installing the upates :
>
> For example:
> http://www.microsoft.com/downloads/en/results.aspx?freetext=KB973636&displaylang=en&stype=s_basic

That's what worked for ME.......

Thanks

[team79]

I was having this problem also with the 3 updates failing with code
646.
I tried the manual download of the patches this worked for 1 of the 3
but the remaining two updates still failed.

I opened a call with microsoft and they suggested also renaming the
SoftwareDistribuition folder this did not help.

What fixed the probelm for me was to install an Optional Update Called
Office Live Update 1.4 after doing this the remaining two updates did
install.

I've complained to Microsoft about an Optional Update be Required to
get Non Optional updates to install but as yet the person I'm working
with does not seem to understand the problem.

Hope this works for others also.

--
team79
Posted via http://www.vistaheads.com