Windows Update Error (0x8007000B

[Andy H]

Hi

I have Windows XP Pro, when I try to go to the windows
update site it starts to scan for updates and then comes
up with Windows Update error (0x8007000B.

Can anyone advise what I can try to resolve this?

Thanks

[MowGreen [MVP]]

Andy,

See if you can access this page :

http://v4.windowsupdate.microsoft.com/troubleshoot/

If you can not, try this :

Suggestion 1:

Make sure the MSXML files are registered correctly by following the
steps below.

NOTE: You may not have the files listed in Steps 2 and 3 installed on
your PC but please perform all 3 steps. If you don't have one of the
files, when you try to register it you will see a popup window that has
this text:

LoadLibrary("filename.dll") failed - The specified file name could not
be found.

Just disregard the error and continue to the next step.

Follow these steps:

1. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
2. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML2.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
3. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM\MSXML3.DLL"
(w/o the quotes). You should see a popup message that this process
succeeded.
Now try the Windows Update site and see if you get the same error.

Suggestion 2:

This error can be the result of a file mismatch or corruption of the
MSXML.DLL files. Try upgrading your XML parser to the most recent
version, which is currently MSXML Parser 3.0 Service Pack 2 Release.
You can download the latest parser from this site:

http://msdn.microsoft.com/library/default.asp?url=/downloads/list/xmlgeneral.asp
---------------------------------------------------------------------------------

NOTE: the most recent version of MSXML Parser 3.0 is Service Pack 4

MowGreen [MVP]
*-343-* Never Forgotten

[Lucy [MS]]

In addtion to Mow's suggestions. Typically this error is due to the
firewall blocking access to Windows Update. Are you behind a firewall?
Please verify you are not blocking ActiveX controls and the following sites
are fully trusted.

1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (https:) for all sites
in this zone."
7. Add all of the following sites.

http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com (Note: The https is correct)
http://Download.Windowsupdate.com

Close Internet Explorer then try Windows Update again.

Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.

"Andy H" <anon...@discussions.microsoft.com> wrote in message
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