"windows could not search for new updates" (code:8024402C)

[omgwtf]

I have my system configured to automatically install and I tried the lan
troubleshoot in windows help center.

The issue that was entered was: WindowsUpdate_8024402C WindowsUpdate_dt000

...But the code that I'm getting doesn't seem to be there

[Engel]

Hello omg...

0x8024402C WU_E_PT_WINHTTP_NAME_NOT_RESOLVED Same as
ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name
cannot be resolved.

You may receive a "0x8024402C" error message when you scan for updates on
the Windows
<http://support.microsoft.com/kb/900936>
-=-

Windows Update error 8024402C
<http://windowshelp.microsoft.com/Windows/en-US/Help/261ae42d-8c84-496e-88cb-a46dff5504611033.mspx>
-=-

When searching for available updates on the Update site, you receive the
0x8024402C error

<http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=30&ln=en>

A misconfigured Proxy/Firewall can cause this problem. Double-check the
Proxy/Firewall settings

You may receive an error message when you search for available updates on
the Windows

Update Web site or on the Microsoft Update Web site

<http://support.microsoft.com/?kbid=883821>
-=-

Good luck
-=-

[Maurice N ~ MVP]

Which version of Windows is this? Vista or XP or ???
a pc at home or a pc in an office/network setting?

See MS page titled "Windows Update error 8024402C"
http://windowshelp.microsoft.com/Windows/en-US/Help/261ae42d-8c84-496e-88cb-a46dff5504611033.mspx

The article suggest that you temporarily disable your antivirus program,
anti-malware program, check if you have a 3rd-party firewall, before
attempting again to access Windows/Microsoft Updates.
Once you're done, re-enable any programs you disabled.
--
Maurice N
MS-MVP
--
"omgwtf" <omg...@discussions.microsoft.com> wrote in message
news:1BF33454-201C-46CA...@microsoft.com...

[omgwtf]

Vista home premium.

As for the article, I tried disabling anything that might be interfering
(anti-virus, malware, and spyware) but I still get the same error.

Is there anyway to get upgrades directly from the site? I remember when I
had windows xp I could go to windows update site it would scan my system and
give me the upgrades that I needed...but now all I get is two pictures
telling me how to turn on automatic updates

[Maurice N ~ MVP]

If you know the specific update(s) you need, you can get them from the MS
Download Center.
http://www.microsoft.com/downloads/Search.aspx?displaylang=en#

Make sure you have already tried this:
Click the Vista Start orb, type "Windows Update" (without the double quotes)
in the Start Search box, and then press ENTER.
Then click "Check for updates "

As an added note, please see "How to use User Account Control (UAC) in
Windows Vista"
http://support.microsoft.com/kb/922708/en-us

--
Maurice N
MS-MVP
--
"omgwtf" <omg...@discussions.microsoft.com> wrote in message

news:99E32BB1-5F25-419B...@microsoft.com...

[omgwtf]

The download center won't left me download anything, when I click the
"download" or "continue" buttons I get redirected to "page load error" (in
IE) and "cannot find server" (firefox)

Also, I've been trying to use the windows update but I just keep getting
that same error code

[Harry Johnston [MVP]]

omgwtf wrote:

> The download center won't left me download anything, when I click the
> "download" or "continue" buttons I get redirected to "page load error" (in
> IE) and "cannot find server" (firefox)

But you can see web pages?

This isn't Windows Update related, then. Something is preventing you from
downloading the files. It's probably either a firewall configuration issue or a
malware infestation.

Harry.

--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174