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Error number: 0x80190190

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Manny

unread,
Jun 25, 2007, 5:27:18 PM6/25/07
to
When trying to update windows I receive the following Error number:
0x80190190. Can you help

MowGreen [MVP]

unread,
Jun 25, 2007, 5:38:33 PM6/25/07
to
Which version of Windows, please ?
Open the WindowsUpdate.log located in the WINDOWS directory [folder].
Copy & paste the last 40 or so lines into your reply, please.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Manny

unread,
Jun 26, 2007, 2:44:01 AM6/26/07
to

Here you go
Windows XP with SP2.

""
2007-06-25 23:21:56:421 2920 e48 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-06-25 23:21:56:421 1572 5e4 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-06-25 23:21:56:437 1572 5e4 Agent *********
2007-06-25 23:21:56:437 1572 5e4 Agent * Online = Yes; Ignore download
priority = No
2007-06-25 23:21:56:437 1572 5e4 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2007-06-25 23:21:56:437 1572 5e4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-06-25 23:21:56:453 1572 5e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-25 23:21:56:468 1572 5e4 Misc Microsoft signed: Yes
2007-06-25 23:22:15:281 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:15:281 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:15:312 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:15:312 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:15:328 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:15:328 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:15:359 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:15:359 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:15:359 1572 5e4 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
error 0x80190190
2007-06-25 23:22:15:359 1572 5e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-25 23:22:15:703 1572 5e4 Misc Microsoft signed: Yes
2007-06-25 23:22:17:984 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:17:984 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:18:000 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:18:000 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:18:031 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:18:031 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:18:046 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:18:046 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:18:046 1572 5e4 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v7/windowsupdate/redir/wuredir.cab: error
0x80190190
2007-06-25 23:22:18:046 1572 5e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-25 23:22:18:062 1572 5e4 Misc Microsoft signed: Yes
2007-06-25 23:22:20:343 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:20:343 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:20:359 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:20:359 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:20:390 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:20:390 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:20:421 1572 5e4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190190
2007-06-25 23:22:20:421 1572 5e4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190190
2007-06-25 23:22:20:421 1572 5e4 Misc WARNING: DownloadFileInternal failed
for http://www.update.microsoft.com/v7/windowsupdate/redir/wuredir.cab: error
0x80190190
2007-06-25 23:22:20:421 1572 5e4 Agent WARNING: Failed to obtain the
authorization cab URLs, hr=0X80190190
2007-06-25 23:22:20:421 1572 5e4 Agent * WARNING: Online service
registration/service ID resolution failed, hr=0x80190190
2007-06-25 23:22:20:484 1572 5e4 Agent * WARNING: Exit code = 0x80190190
2007-06-25 23:22:20:484 1572 5e4 Agent *********
2007-06-25 23:22:20:484 1572 5e4 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-06-25 23:22:20:484 1572 5e4 Agent *************
2007-06-25 23:22:20:484 1572 5e4 Agent WARNING: WU client failed Searching
for update with error 0x80190190
2007-06-25 23:22:20:531 2920 2cc COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-06-25 23:22:20:562 2920 2cc COMAPI - Updates found = 0
2007-06-25 23:22:20:625 2920 2cc COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80190190
2007-06-25 23:22:20:625 2920 2cc COMAPI ---------
2007-06-25 23:22:20:625 2920 2cc COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-06-25 23:22:20:625 2920 2cc COMAPI -------------
2007-06-25 23:22:21:031 2920 e48 COMAPI WARNING: Operation failed due to
earlier error, hr=80190190
2007-06-25 23:22:21:031 2920 e48 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80190190)
2007-06-25 23:22:25:484 1572 5e4 Report REPORT EVENT:
{3529F858-C2D8-4289-ABF6-526167F1C39D} 2007-06-25
23:22:20:484+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80190190 MicrosoftUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80190190.
2007-06-25 23:39:25:953 1072 b08 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-06-25 23:39:25:953 1072 b08 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2007-06-25 23:39:25:953 1072 b08 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-25 23:39:25:953 1072 b08 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=8024A000
2007-06-25 23:39:29:140 1572 6ec AU ########### AU: Uninitializing
Automatic Updates ###########
2007-06-25 23:39:30:140 1572 6ec Service *********
2007-06-25 23:39:30:140 1572 6ec Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-06-25 23:39:30:140 1572 6ec Service *************
2007-06-26 08:32:11:343 888 3c0 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-06-26 08:32:11:359 888 3c0 Misc = Process: C:\WINDOWS\Explorer.EXE
2007-06-26 08:32:11:359 888 3c0 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-26 08:32:11:343 888 3c0 Shutdwn Install at shutdown: no updates to
install
2007-06-26 08:32:11:359 888 3c0 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=80240FFF
2007-06-26 08:32:23:578 232 634 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-06-26 08:32:23:578 232 634 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2007-06-26 08:32:23:578 232 634 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-26 08:32:23:578 232 634 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF
2007-06-26 08:33:48:140 1584 6f8 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-06-26 08:33:48:500 1584 6f8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2007-06-26 08:33:48:500 1584 6f8 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-26 08:33:48:140 1584 6f8 Service *************
2007-06-26 08:33:48:500 1584 6f8 Service ** START ** Service: Service startup
2007-06-26 08:33:48:500 1584 6f8 Service *********
2007-06-26 08:33:48:500 1584 6f8 Agent * WU client version 7.0.6000.374
2007-06-26 08:33:48:500 1584 6f8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-06-26 08:33:48:500 1584 6f8 Agent * Access type: Named proxy
2007-06-26 08:33:48:500 1584 6f8 Agent * Default proxy: 192.168.11.1:80
2007-06-26 08:33:48:500 1584 6f8 Agent * Default proxy bypass: <local>
2007-06-26 08:33:48:515 1584 6f8 Agent * Network state: Connected
2007-06-26 08:34:41:062 1584 6f8 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-06-26 08:34:41:062 1584 6f8 Agent *********** Agent: Initializing
global settings cache ***********
2007-06-26 08:34:41:062 1584 6f8 Agent * WSUS server: <NULL>
2007-06-26 08:34:41:062 1584 6f8 Agent * WSUS status server: <NULL>
2007-06-26 08:34:41:062 1584 6f8 Agent * Target group: (Unassigned
Computers)
2007-06-26 08:34:41:062 1584 6f8 Agent * Windows Update access disabled: No
2007-06-26 08:34:41:156 1584 6f8 DnldMgr Download manager restoring 0
downloads
2007-06-26 08:34:41:203 1584 6f8 AU ########### AU: Initializing Automatic
Updates ###########
2007-06-26 08:34:41:281 1584 6f8 AU # AU disabled through User preference
2007-06-26 08:34:41:312 1584 6f8 AU AU finished delayed initialization
2007-06-26 08:34:44:312 1584 6f8 Report *********** Report: Initializing
static reporting data ***********
2007-06-26 08:34:44:312 1584 6f8 Report * OS Version = 5.1.2600.2.0.65792
2007-06-26 08:34:44:375 1584 6f8 Report * Computer Brand = Dell Inc.
2007-06-26 08:34:44:375 1584 6f8 Report * Computer Model = Latitude D420

2007-06-26 08:34:44:390 1584 6f8 Report * Bios Revision = A04
2007-06-26 08:34:44:406 1584 6f8 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A04
2007-06-26 08:34:44:406 1584 6f8 Report * Bios Release Date =
2007-04-03T00:00:00
2007-06-26 08:34:44:406 1584 6f8 Report * Locale ID = 1033
2007-06-26 08:34:45:265 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:45:515 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:51:515 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:51:515 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:51:515 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:51:515 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:51:515 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:51:656 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:51:671 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:51:687 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:51:843 1584 628 Report Uploading 1 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:54:109 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:54:109 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:54:109 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.
2007-06-26 08:34:54:406 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:54:531 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:093 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:57:093 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:093 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:57:093 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:57:093 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:57:093 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:093 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:57:109 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:109 1584 628 Report Uploading 2 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:57:125 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:57:125 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:57:125 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.
2007-06-26 08:34:57:125 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:57:140 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:156 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:57:156 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:156 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:57:156 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:57:156 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:57:156 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:156 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:57:156 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:171 1584 628 Report Uploading 1 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:57:187 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:57:187 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:57:187 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.
2007-06-26 08:34:57:187 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:57:187 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:218 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:57:218 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:218 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:57:218 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:57:218 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:57:218 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:218 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:57:218 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:234 1584 628 Report Uploading 2 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:57:250 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:57:250 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:57:250 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.
2007-06-26 08:34:57:250 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:57:265 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:281 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:57:281 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:281 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:57:281 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:57:281 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:57:281 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:281 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-06-26 08:34:57:281 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:296 1584 628 Report Uploading 1 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:57:312 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:57:312 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:57:312 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.
2007-06-26 08:34:57:312 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:57:312 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:328 1584 628 PT WARNING: GetConfig failure, error =
0x80244020, soap client error = 10, soap error code = 0, HTTP status code =
501
2007-06-26 08:34:57:328 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:328 1584 628 PT WARNING: GetConfig_WithRecovery failed:
0x80244020
2007-06-26 08:34:57:328 1584 628 PT WARNING: RefreshConfig failed: 0x80244020
2007-06-26 08:34:57:328 1584 628 PT WARNING: RefreshPTState failed: 0x80244020
2007-06-26 08:34:57:328 1584 628 PT WARNING: PTError: 0x80244020
2007-06-26 08:34:57:328 1584 628 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-06-26 08:34:57:343 1584 628 Misc Microsoft signed: Yes
2007-06-26 08:34:57:343 1584 628 Report Uploading 2 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-06-26 08:34:57:359 1584 628 Report WARNING: Failed to upload events to
the server with hr = 80004005.
2007-06-26 08:34:57:359 1584 628 PT WARNING: ReportEventBatch failure, error
= 0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2007-06-26 08:34:57:359 1584 628 Report WARNING: Reporter failed to upload
events with hr = 80244016.

TaurArian [MS-MVP]

unread,
Jun 26, 2007, 3:59:42 AM6/26/07
to
It appears to me to be an issue with proxy settings?

To get more help on proxycfg if you need to configure it to use a proxy server or Internet
Explorer's settings: proxycfg -?

If you don't have a proxy, you will need status Direct access (no proxy server).
To set direct access: proxycfg -d

To find out what Proxy settings you have
Click Start, select Run and type: cmd
then type: proxycfg


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


"Manny" <Ma...@discussions.microsoft.com> wrote in message
news:25FF0469-EFE1-4D40...@microsoft.com...

Manny

unread,
Jun 26, 2007, 1:05:01 PM6/26/07
to
Thanks some progress, I can now get the update downloaded but installation
fails. I have captured the last few lines of the update logfile for your
review

""
2007-06-26 16:29:05:593 3276 ea0 COMAPI -------------
2007-06-26 18:07:07:921 1576 f5c Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2007-06-26 18:07:07:953 1576 f5c Misc Microsoft signed: Yes
2007-06-26 18:07:07:968 1576 f5c Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2007-06-26 18:07:07:984 1576 f5c Misc Microsoft signed: Yes
2007-06-26 18:07:07:984 1576 f5c Report Uploading 1 events using cached

cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx

2007-06-26 18:07:24:765 1576 f5c Report Reporter successfully uploaded 1
events.
2007-06-26 18:07:24:812 1576 f5c Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2007-06-26 18:07:24:828 1576 f5c Misc Microsoft signed: Yes
2007-06-26 18:07:24:828 1576 f5c Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2007-06-26 18:07:24:843 1576 f5c Misc Microsoft signed: Yes
2007-06-26 18:07:24:843 1576 f5c Report Uploading 4 events using cached

cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx

2007-06-26 18:07:25:953 1576 f5c Report Reporter successfully uploaded 4
events.
2007-06-26 18:54:34:281 3276 6b0 COMAPI -------------
2007-06-26 18:54:34:281 3276 6b0 COMAPI -- START -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:34:281 3276 6b0 COMAPI ---------
2007-06-26 18:54:34:281 3276 6b0 COMAPI - Forced: No; Download priority: 3
2007-06-26 18:54:34:281 3276 6b0 COMAPI - Updates in request: 1
2007-06-26 18:54:34:281 3276 6b0 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-06-26 18:54:34:406 3276 6b0 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:34:640 1576 25c DnldMgr *************
2007-06-26 18:54:34:640 1576 25c DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2007-06-26 18:54:34:640 1576 25c DnldMgr *********
2007-06-26 18:54:34:640 1576 25c DnldMgr * Call ID =
{0B4FBC15-282B-4D6A-96CF-77AEBE30B72D}
2007-06-26 18:54:34:640 1576 25c DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-06-26 18:54:34:656 1576 25c DnldMgr * Updates to download = 1
2007-06-26 18:54:34:656 1576 25c Agent * Title = Security Update for
Windows XP (KB896423)
2007-06-26 18:54:34:656 1576 25c Agent * UpdateId =
{70E702CB-5D44-494D-8594-476AC774CD51}.100
2007-06-26 18:54:34:656 1576 25c Agent * Bundles 1 updates:
2007-06-26 18:54:34:656 1576 25c Agent *
{0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-06-26 18:54:34:953 1576 25c DnldMgr *********** DnldMgr: New download
job [UpdateId = {0A79D448-3156-48F6-AA22-A3C14258A956}.100] ***********
2007-06-26 18:54:34:968 1576 25c DnldMgr * Queueing update for download
handler request generation.
2007-06-26 18:54:34:968 1576 25c DnldMgr Generating download request for
update {0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-06-26 18:54:36:437 1576 25c Handler Windows Patch download for UpdateId
= {0A79D448-3156-48F6-AA22-A3C14258A956}: selected action is download express
(delta).
2007-06-26 18:54:44:562 1576 25c DnldMgr *********** DnldMgr: New download
job [UpdateId = {0A79D448-3156-48F6-AA22-A3C14258A956}.100] ***********
2007-06-26 18:54:44:562 1576 25c DnldMgr * All files for update were
already downloaded and are valid.
2007-06-26 18:54:45:078 1576 25c Agent *********
2007-06-26 18:54:45:078 1576 25c Agent ** END ** Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2007-06-26 18:54:45:093 1576 25c Agent *************
2007-06-26 18:54:45:093 3276 73c COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:45:093 3276 73c COMAPI - Download call complete
(succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2007-06-26 18:54:45:093 3276 73c COMAPI ---------
2007-06-26 18:54:45:093 3276 73c COMAPI -- END -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:45:093 3276 73c COMAPI -------------
2007-06-26 18:54:45:593 3276 6b0 COMAPI -------------
2007-06-26 18:54:45:609 3276 6b0 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:45:609 3276 6b0 COMAPI ---------
2007-06-26 18:54:45:609 3276 6b0 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2007-06-26 18:54:45:609 3276 6b0 COMAPI - Updates in request: 1
2007-06-26 18:54:45:609 3276 6b0 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-06-26 18:54:45:609 3276 6b0 COMAPI - Updates to install = 1
2007-06-26 18:54:45:609 3276 6b0 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-26 18:54:45:609 1576 9d0 Agent *************
2007-06-26 18:54:45:609 1576 9d0 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-06-26 18:54:45:609 1576 9d0 Agent *********
2007-06-26 18:54:45:609 1576 9d0 Agent * Updates to install = 1
2007-06-26 18:54:45:609 1576 9d0 Agent * Title = Security Update for
Windows XP (KB896423)
2007-06-26 18:54:45:609 1576 9d0 Agent * UpdateId =
{70E702CB-5D44-494D-8594-476AC774CD51}.100
2007-06-26 18:54:45:609 1576 9d0 Agent * Bundles 1 updates:
2007-06-26 18:54:45:609 1576 9d0 Agent *
{0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-06-26 18:56:16:234 1576 9d0 Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2007-06-26 18:56:20:296 1576 9d0 Agent * WARNING: Exit code = 0x80240020
2007-06-26 18:56:20:296 1576 9d0 Agent *********
2007-06-26 18:56:20:296 1576 9d0 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-06-26 18:56:20:296 1576 9d0 Agent *************
2007-06-26 18:56:20:296 1576 9d0 Agent WARNING: WU client failed installing
updates with error 0x80240020
2007-06-26 18:56:20:296 3276 c04 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-26 18:56:20:296 3276 c04 COMAPI - Install call failed
2007-06-26 18:56:20:296 3276 c04 COMAPI - Reboot required = No
2007-06-26 18:56:20:296 3276 c04 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80240020
2007-06-26 18:56:20:296 3276 c04 COMAPI ---------
2007-06-26 18:56:20:296 3276 c04 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-26 18:56:20:296 3276 c04 COMAPI -------------
2007-06-26 18:56:21:078 3276 6b0 COMAPI WARNING: Operation failed due to
earlier error, hr=80240020

""

Cheers for now

Manny

TaurArian [MS-MVP]

unread,
Jun 26, 2007, 6:06:02 PM6/26/07
to
Error messages that you may receive when you try to download and install updates from the
Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server:
"0x800704DD," "0x80240020," or both
http://support.microsoft.com/?kbid=910341

When accessing the Update site, you receive the 0x80240020 error.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=39&ln=en&IsMu=False


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


"Manny" <Ma...@discussions.microsoft.com> wrote in message

news:DC5E91A9-60ED-4839...@microsoft.com...

Manny

unread,
Jun 27, 2007, 2:04:01 AM6/27/07
to
Hi
Thank you for response. I have looked at all of these and performed the
checks required.
Checked Registery entries
Checked users to make sure Adminuser is present. Made sure current user
belongs to admin group etc.

I gather from your post that I did not supply the correct info and that you
expected me to have tried to resolve this via the pages. I have been down
this path with and could not resolve the issue.

Perhaps we can start at one point and take it step for step. My last test
was to change my current user to belong to the admin group and then I tested
to download & install. The install failed! see extract from windowsupdate
logfile
"
2007-06-27 07:11:56:859 1576 e08 Agent *************
2007-06-27 07:11:56:859 1576 e08 Agent WARNING: WU client failed installing
updates with error 0x80240020
2007-06-27 07:11:56:859 1852 958 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-27 07:11:56:859 1852 958 COMAPI - Install call failed
2007-06-27 07:11:56:859 1852 958 COMAPI - Reboot required = No
2007-06-27 07:11:56:859 1852 958 COMAPI - WARNING: Exit code = 0x80240FFF;

Call error code = 0x80240020

2007-06-27 07:11:56:859 1852 958 COMAPI ---------
2007-06-27 07:11:56:859 1852 958 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-06-27 07:11:56:859 1852 958 COMAPI -------------
2007-06-27 07:11:57:625 1852 ff0 COMAPI WARNING: Operation failed due to
earlier error, hr=80240020
2007-06-27 07:28:39:500 2464 47c Misc =========== Logging initialized

(build: 7.0.6000.374, tz: +0200) ===========

2007-06-27 07:28:39:500 2464 47c Misc = Process: C:\WINDOWS\Explorer.EXE
2007-06-27 07:28:39:500 2464 47c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-27 07:28:39:500 2464 47c Shutdwn Install at shutdown: no updates to
install
2007-06-27 07:28:39:500 2464 47c Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024A000
2007-06-27 07:28:51:093 1068 bf0 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: +0200) ===========

2007-06-27 07:28:51:093 1068 bf0 Misc = Process:

\??\C:\WINDOWS\system32\winlogon.exe

2007-06-27 07:28:51:093 1068 bf0 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-27 07:28:51:093 1068 bf0 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=8024A000
2007-06-27 07:28:55:187 1576 730 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-06-27 07:28:55:187 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:203 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:296 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:296 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:296 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:296 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:312 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:312 1576 730 Agent Sending shutdown notification to client
2007-06-27 07:28:55:484 1576 730 Service *********
2007-06-27 07:28:55:484 1576 730 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-06-27 07:28:55:484 1576 730 Service *************
2007-06-27 07:30:26:484 1576 6c8 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: +0200) ===========

2007-06-27 07:30:26:750 1576 6c8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2007-06-27 07:30:26:750 1576 6c8 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-06-27 07:30:26:484 1576 6c8 Service *************
2007-06-27 07:30:26:750 1576 6c8 Service ** START ** Service: Service startup
2007-06-27 07:30:26:750 1576 6c8 Service *********
2007-06-27 07:30:27:953 1576 6c8 Agent * WU client version 7.0.6000.374
2007-06-27 07:30:27:953 1576 6c8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-06-27 07:30:27:953 1576 6c8 Agent * Access type: No proxy
2007-06-27 07:30:27:968 1576 6c8 Agent * Network state: Connected
2007-06-27 07:31:13:078 1576 6c8 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-06-27 07:31:13:078 1576 6c8 Agent *********** Agent: Initializing
global settings cache ***********
2007-06-27 07:31:13:078 1576 6c8 Agent * WSUS server: <NULL>
2007-06-27 07:31:13:078 1576 6c8 Agent * WSUS status server: <NULL>
2007-06-27 07:31:13:109 1576 6c8 Agent * Target group: (Unassigned
Computers)
2007-06-27 07:31:13:109 1576 6c8 Agent * Windows Update access disabled: No
2007-06-27 07:31:18:640 1576 6c8 DnldMgr Download manager restoring 0
downloads
2007-06-27 07:31:18:859 1576 6c8 AU ########### AU: Initializing Automatic
Updates ###########
2007-06-27 07:31:18:859 1576 6c8 AU # AU disabled through User preference
2007-06-27 07:31:18:859 1576 6c8 AU AU finished delayed initialization
2007-06-27 07:31:20:062 1576 6c8 Report *********** Report: Initializing
static reporting data ***********
2007-06-27 07:31:20:062 1576 6c8 Report * OS Version = 5.1.2600.2.0.65792
2007-06-27 07:31:20:218 1576 6c8 Report * Computer Brand = Dell Inc.
2007-06-27 07:31:20:218 1576 6c8 Report * Computer Model = Latitude D420

2007-06-27 07:31:20:218 1576 6c8 Report * Bios Revision = A04
2007-06-27 07:31:20:218 1576 6c8 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A04
2007-06-27 07:31:20:218 1576 6c8 Report * Bios Release Date =
2007-04-03T00:00:00
2007-06-27 07:31:20:218 1576 6c8 Report * Locale ID = 1033

TaurArian [MS-MVP]

unread,
Jun 27, 2007, 6:35:36 AM6/27/07
to
0x80240020
-2145124320
SUS_E_NO_INTERACTIVE_USER
interactive user is missing to finish the operation

Check the properties of the Automatic Update Service -
Under the "Log On" tab, make sure that Log on as "Local System Account" is checked.
Dont check "allow service to interact with desktop"

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


"Manny" <Ma...@discussions.microsoft.com> wrote in message

news:7256994C-6C99-4123...@microsoft.com...

0 new messages