http://support.microsoft.com/?kbid=914440
David Sherman
If you ona domain, it doesn't run.
Network Diagnostics for Windows XP is available to help identify and
fix network connection problems
View products that this article applies to.
Article ID : 914440
Last Review : July 5, 2006
Revision : 1.3
Important This article contains information about how to modify the
registry. Make sure to back up the registry before you modify it. Make
sure that you know how to restore the registry if a problem occurs.
For more information about how to back up, restore, and modify the
registry, click the following article number to view the article in
the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the
Microsoft Windows registry
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INTRODUCTION
MORE INFORMATION
How to obtain the Network Diagnostics for Windows XP tool
How to run the Network Diagnostics for Windows XP tool
INTRODUCTION
This article discusses the Network Diagnostics for Windows XP tool.
This tool is available to help you identify and fix connection
problems. These connection problems may occur with computers on a home
network that connect to the Internet by using a cable modem or by
using a digital subscriber line (DSL) modem.
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MORE INFORMATION
The Network Diagnostics for Windows XP tool can help troubleshoot some
of the most common connection problems that you may encounter in a
home networking environment.
To diagnose network connectivity status, the Network Diagnostics for
Windows XP tool analyzes the following tests: • IP configuration test
• Default gateway test
• Winsock test
• DNS test
• Firewall test
• Internet connectivity validation test
Typically, a support professional will work with you when you run the
Network Diagnostics for Windows XP tool to help diagnose network
connectivity status.
Most home networks use one of the following methods to access or share
a single high-speed Internet connection: • A stand-alone router
• A home gateway, such as a cable modem together with a router or a
DSL modem together with router
• A computer that is running Internet Connection Sharing or another
form of Network Address Translation (NAT)
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How to obtain the Network Diagnostics for Windows XP tool
To obtain the Network Diagnostics for Windows XP tool, visit the
following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=EA541E8E-85A3-4D2F-A3A4-B329D03FC2FA
(http://www.microsoft.com/downloads/details.aspx?familyid=EA541E8E-85A3-4D2F-A3A4-B329D03FC2FA)
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How to run the Network Diagnostics for Windows XP tool
You can use the Network Diagnostics for Windows XP tool to test
network connectivity and to determine whether your network-related
programs and services are working correctly. To start the tool, use
one of the following methods: • In Microsoft Internet Explorer, click
Diagnose Connection Problems on the Tools menu.
• Click Start, click Run, type %windir%\network
diagnostic\xpnetdiag.exe, and then click OK.
• Run Guided Help for Microsoft Knowledge Base article 326155. For
more information about how to download Guided Help for Microsoft
Knowledge Base article 326155, click the following article number to
view the article in the Microsoft Knowledge Base:
326155 (http://support.microsoft.com/kb/326155/) Error message when
you try to access a Web site in Internet Explorer: "Page Cannot Be
Displayed"
This tool has the file attributes (or later file attributes) that are
listed in the following table. The dates and times for these files are
listed in Coordinated Universal Time (UTC). When you view the file
information, it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the Date and Time
item in Control Panel.File name File version File size Date Time
Platform SP requirement Service branch
Custsat.dll 9.0.2600.2921 33,792 03-Jun-2006 11:40 x86 SP2 SP2QFE
Xpnetdg.exe 5.1.2600.2921 557,568 02-Jun-2006 13:12 x86 SP2 SP2QFE
Xpnetdg.xsl Not applicable 1,692 14-Apr-2006 22:11 Not applicable SP2
SP2QFE
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APPLIES TO
• Microsoft Windows XP Professional
• Microsoft Windows XP Home Edition
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Keywords: atdownload kbexpertisebeginner KB914440