http://support.microsoft.com/kb/943144

zenjoe

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May 14, 2008, 12:56:15 PM5/14/08

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i tried this and my computer said "ne"t and "reqsvr32" are not command prompts
having problems updating SP3

MowGreen [MVP]

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May 14, 2008, 1:54:28 PM5/14/08

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Are you running the proper commands ?

The first one is

net start wuauserv

Note the spaces.
The second one is

regsvr32

Note the 'g'. It's not a 'q'.

You can copy and paste the commands from the KB article or, use these:

net start wuauserv
regsvr32 wups2.dll

After you copy them, *right* click at the Prompt and choose Paste.
That will eliminate any errors in transcribing the commands.

If you need to /wuforce the installation of the Windows Update Agent due
to a message that it's already installed, use the steps laid out at the
bottom of this article:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

zenjoe

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May 14, 2008, 3:18:05 PM5/14/08

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tried this and update went to the same point and stopped. this was second
time. first time i had to reinstall office07

MowGreen [MVP]

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May 14, 2008, 6:24:24 PM5/14/08

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*Which* update is not installing ?
If the installation starts but never finishes, then this resolution
method is meaningless. The installation operation will not even start if
one needs to use the Methods laid out in KB943144.

zenjoe

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May 14, 2008, 6:52:00 PM5/14/08

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XP SP3 will only go to where it is redoing registry keys and stops and then
backs out. this is about half way

Joe

MowGreen [MVP]

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May 14, 2008, 7:39:23 PM5/14/08

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You mean the phase where it states " Fixing registry keys " ?
Open the svcpack.log located in WINDOWS
Click Edit, Find
In the Find what: field enter
access denied
Click the Find next button

Post all entries with access denied, please.
IF there are no access denied entries, then please read this prior to
another installation attempt:
http://support.microsoft.com/kb/950717

Also, suggest you download the entire standalone SP3 package, save it,
and then close the browser when done:
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4

Create a temporary folder for it on the root drive [the drive where
WINDOWS is installed to, usually C:\]
Name it XP3
Move
X86-en-windowsxp-kb936929-sp3-x86-enu_c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe
to the XP SP3 folder [that's assuming that the installed Version of XP
is 32-bit (x86)]

DISCONNECT the system from any network or internet connection
COMPLETELY AND TOTALLY disable the installed antivirus/security
suite/3rd party firewalls/pop up/cookie blockers/anti-malware software
that 'guards' the system
Now click Start > Run > click the Browse button
In the left frame, click My Computer
In the right frame double left click on the root drive
Open the SP3 folder
Click on
X86-en-windowsxp-kb936929-sp3-x86-enu_c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe
Click the Open button
Click OK

AFTER the system reboots and SP3, hopefully, has installed, * remember*
to reenable the installed AV/security suite/3rd party firewall, etc.
PRIOR to reconnecting the system to the network or internet.

zenjoe

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May 14, 2008, 7:47:00 PM5/14/08

to

thank you for your trouble, this is taking to much time
for something that is very disruptive on my computer.
i have had to reinstall to much software, i will wate until MS get the
kinks worked out

Joe

MowGreen [MVP]

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May 14, 2008, 8:35:18 PM5/14/08

to

It's your choice. MS will not be reworking SP3 as it has installed on
numerous systems with absolutely no issues, so far.
Have installed it on 10 systems without any issues but, the AVs were all
disabled prior to installing it and the standalone package was used.

Good luck !

PA Bear [MS MVP]

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May 15, 2008, 4:18:08 AM5/15/08

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Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

zenjoe

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May 15, 2008, 10:59:00 AM5/15/08

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can't seem to find this file

X86enwindowsxpkb936929sp3x86enu_
c81472f7eeea2eca421e116cd4c03e2300ebfde4.exe
joe

PA Bear [MS MVP]

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May 15, 2008, 12:14:36 PM5/15/08

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Open a free support incident, Joe.

zenjoe

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May 15, 2008, 12:45:01 PM5/15/08

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Thanks
i opened one