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Vista home ultimate x64....Cant install
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cW
Feb 6, 2009, 2:03:01 PM2/6/09
to
I click search for updates it says it cant search for updates, windows has
encountered and unknown error
encountered and unknown error
MowGreen [MVP]
Feb 6, 2009, 6:13:10 PM2/6/09
to
Please do another search for updates. When updating fails, close the
Windows Update applet.
Windows Update applet.
Click the Start orb, in the Search field type in
windowsupdate.log
Click the windowsupdate.log to open it.
Scroll *all* the way to the bottom.
Copy and paste at *least* the last 50 or so lines into your reply, please.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
Next, run the System Update Readiness Tool:
http://support.microsoft.com/kb/947821
Then please try another attempt at updating.
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
cW
Feb 7, 2009, 11:34:01 AM2/7/09
to
2009-02-07 05:53:06:196 364 318 AU #########
2009-02-07 05:53:06:196 364 318 AU ## END ## AU: Search for updates
[CallId = {9BEA93D7-64FE-4123-8B95-3EAFA384A61B}]
2009-02-07 05:53:06:196 364 318 AU #############
2009-02-07 05:53:06:196 364 318 AU Need to show Unable to Detect notification
2009-02-07 05:53:06:196 364 318 AU AU setting next detection timeout to
2009-02-07 15:53:06
2009-02-07 05:53:11:063 364 140c Report REPORT EVENT:
{7CEA0B4E-39BD-4F0D-9FC9-7113DB18307E} 2009-02-07
05:53:06:055-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
2009-02-07 07:34:59:183 352 e28 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 07:34:59:199 352 e28 Misc = Process:
C:\Windows\system32\svchost.exe
2009-02-07 07:34:59:277 352 e28 Misc = Module:
c:\windows\system32\wuaueng.dll
2009-02-07 07:34:59:183 352 e28 Service *************
2009-02-07 07:34:59:355 352 e28 Service ** START ** Service: Service startup
2009-02-07 07:34:59:433 352 e28 Service *********
2009-02-07 07:34:59:651 352 e28 Agent * WU client version 7.2.6001.788
2009-02-07 07:34:59:651 352 e28 Agent * Base directory:
C:\Windows\SoftwareDistribution
2009-02-07 07:34:59:729 352 e28 Agent * Access type: No proxy
2009-02-07 07:34:59:807 352 e28 Agent * Network state: Connected
2009-02-07 07:35:44:969 352 e28 Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-02-07 07:35:44:969 352 e28 Agent *********** Agent: Initializing
global settings cache ***********
2009-02-07 07:35:44:969 352 e28 Agent * WSUS server: <NULL>
2009-02-07 07:35:44:969 352 e28 Agent * WSUS status server: <NULL>
2009-02-07 07:35:44:969 352 e28 Agent * Target group: (Unassigned
Computers)
2009-02-07 07:35:44:969 352 e28 Agent * Windows Update access disabled: No
2009-02-07 07:35:45:109 352 e28 DnldMgr Download manager restoring 0
downloads
2009-02-07 07:35:45:125 352 e28 AU ########### AU: Initializing Automatic
Updates ###########
2009-02-07 07:35:45:125 352 e28 AU # Approval type: Pre-install notify
(User preference)
2009-02-07 07:35:45:125 352 e28 AU # Auto-install minor updates: No (User
preference)
2009-02-07 07:35:45:141 352 e28 AU AU setting pending client directive to
'Unable To Detect'
2009-02-07 07:35:45:141 352 e28 AU AU finished delayed initialization
2009-02-07 07:35:45:468 352 e28 Report *********** Report: Initializing
static reporting data ***********
2009-02-07 07:35:45:468 352 e28 Report * OS Version = 6.0.6001.1.0.66304
2009-02-07 07:35:45:468 352 e28 Report * OS Product Type = 0x00000003
2009-02-07 07:35:45:499 352 e28 Report * Computer Brand = HP-Pavilion
2009-02-07 07:35:45:499 352 e28 Report * Computer Model = KQ497AA-A2L
m9340f
2009-02-07 07:35:45:499 352 e28 Report * Bios Revision = 5.23
2009-02-07 07:35:45:499 352 e28 Report * Bios Name = BIOS Date: 04/21/08
11:00:40 Ver: 5.23
2009-02-07 07:35:45:499 352 e28 Report * Bios Release Date =
2008-04-21T00:00:00
2009-02-07 07:35:45:499 352 e28 Report * Locale ID = 4105
2009-02-07 07:36:00:148 352 e28 AU WARNING: AU found no suitable session to
launch client in
2009-02-07 10:53:05:993 352 e28 AU #############
2009-02-07 10:53:05:993 352 e28 AU ## START ## AU: Search for updates
2009-02-07 10:53:05:993 352 e28 AU #########
2009-02-07 10:53:05:993 352 e28 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:05:993 352 e38 Agent *************
2009-02-07 10:53:05:993 352 e38 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 10:53:05:993 352 e38 Agent *********
2009-02-07 10:53:05:993 352 e38 Agent * Online = Yes; Ignore download
priority = No
2009-02-07 10:53:05:993 352 e38 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2009-02-07 10:53:05:993 352 e38 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-02-07 10:53:05:993 352 e38 Agent * Search Scope = {Machine}
2009-02-07 10:53:05:993 352 e38 Setup Checking for agent SelfUpdate
2009-02-07 10:53:06:024 352 e38 Setup Client version: Core: 7.2.6001.788
Aux: 7.2.6001.788
2009-02-07 10:53:06:180 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:06:227 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:20:251 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:20:251 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:20:267 352 e38 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-02-07 10:53:20:267 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 10:53:20:267 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:732 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 10:53:22:732 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:732 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:22:732 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:810 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:22:810 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:810 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 10:53:22:825 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:903 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 10:53:22:903 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:950 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 10:53:22:950 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:044 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 10:53:23:044 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:091 352 e38 Setup Determining whether a new setup
handler needs to be downloaded
2009-02-07 10:53:23:106 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2009-02-07 10:53:23:106 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:106 352 e38 Setup SelfUpdate handler update NOT
required: Current version: 7.2.6001.788, required version: 7.2.6001.788
2009-02-07 10:53:23:106 352 e38 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2009-02-07 10:53:23:512 352 e38 Setup WARNING: Cbs StartSession, error =
0x80004002
2009-02-07 10:53:23:512 352 e38 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed,
error = 0x80004002
2009-02-07 10:53:23:512 352 e38 Setup FATAL: SelfUpdate check failed, err =
0x80004002
2009-02-07 10:53:23:512 352 e38 Agent * WARNING: Skipping scan,
self-update check returned 0x80004002
2009-02-07 10:53:23:668 352 e38 Agent * WARNING: Exit code = 0x80004002
2009-02-07 10:53:23:668 352 e38 Agent *********
2009-02-07 10:53:23:668 352 e38 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 10:53:23:668 352 e38 Agent *************
2009-02-07 10:53:23:668 352 e38 Agent WARNING: WU client failed Searching
for update with error 0x80004002
2009-02-07 10:53:23:668 352 f14 AU >>## RESUMED ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:23:668 352 f14 AU # WARNING: Search callback failed,
result = 0x80004002
2009-02-07 10:53:23:668 352 f14 AU # WARNING: Failed to find updates with
error code 80004002
2009-02-07 10:53:23:668 352 f14 AU #########
2009-02-07 10:53:23:668 352 f14 AU ## END ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:23:668 352 f14 AU #############
2009-02-07 10:53:23:668 352 f14 AU Need to show Unable to Detect notification
2009-02-07 10:53:23:668 352 f14 AU AU setting next detection timeout to
2009-02-07 20:53:23
2009-02-07 10:53:28:519 352 e38 Report REPORT EVENT:
{576D00DB-0936-42BC-B244-CD86186D0B91} 2009-02-07
10:53:23:512-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
2009-02-07 11:00:15:395 352 e28 AU Launched new AU client for directive
'Unable To Detect', session id = 0x1
2009-02-07 11:00:15:411 5380 1508 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 11:00:15:411 5380 1508 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-02-07 11:00:15:410 5380 1508 AUClnt Launched Client UI process
2009-02-07 11:00:16:396 5380 1508 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 11:00:16:396 5380 1508 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-02-07 11:00:16:396 5380 1508 Misc = Module:
C:\Windows\system32\wucltux.dll
2009-02-07 11:00:16:396 5380 1508 CltUI AU client got new directive =
'Unable To Detect', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2009-02-07 11:26:21:784 352 199c AU Triggering AU detection through
DetectNow API
2009-02-07 11:26:21:784 352 199c AU Triggering Online detection (interactive)
2009-02-07 11:26:21:784 352 e28 AU #############
2009-02-07 11:26:21:784 352 e28 AU ## START ## AU: Search for updates
2009-02-07 11:26:21:784 352 e28 AU #########
2009-02-07 11:26:21:784 352 e28 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:21:784 352 14b4 Agent *************
2009-02-07 11:26:21:800 352 14b4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 11:26:21:800 352 14b4 Agent *********
2009-02-07 11:26:21:800 352 14b4 Agent * Online = Yes; Ignore download
priority = No
2009-02-07 11:26:21:800 352 14b4 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2009-02-07 11:26:21:800 352 14b4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-02-07 11:26:21:800 352 14b4 Agent * Search Scope = {Machine}
2009-02-07 11:26:21:800 352 14b4 Setup Checking for agent SelfUpdate
2009-02-07 11:26:21:800 352 14b4 Setup Client version: Core: 7.2.6001.788
Aux: 7.2.6001.788
2009-02-07 11:26:21:800 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:21:800 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:36:776 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:36:776 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:36:776 352 14b4 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-02-07 11:26:36:776 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 11:26:36:776 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:256 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 11:26:39:256 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:256 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:39:256 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:381 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:39:381 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:381 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 11:26:39:397 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:475 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 11:26:39:490 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:490 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 11:26:39:490 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:615 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 11:26:39:615 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:631 352 14b4 Setup Determining whether a new setup
handler needs to be downloaded
2009-02-07 11:26:39:631 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2009-02-07 11:26:39:631 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:631 352 14b4 Setup SelfUpdate handler update NOT
required: Current version: 7.2.6001.788, required version: 7.2.6001.788
2009-02-07 11:26:39:631 352 14b4 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2009-02-07 11:26:39:693 352 14b4 Setup WARNING: Cbs StartSession, error =
0x80004002
2009-02-07 11:26:39:693 352 14b4 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed,
error = 0x80004002
2009-02-07 11:26:39:693 352 14b4 Setup FATAL: SelfUpdate check failed, err
= 0x80004002
2009-02-07 11:26:39:693 352 14b4 Agent * WARNING: Skipping scan,
self-update check returned 0x80004002
2009-02-07 11:26:39:849 352 14b4 Agent * WARNING: Exit code = 0x80004002
2009-02-07 11:26:39:849 352 14b4 Agent *********
2009-02-07 11:26:39:849 352 14b4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 11:26:39:849 352 14b4 Agent *************
2009-02-07 11:26:39:849 352 14b4 Agent WARNING: WU client failed Searching
for update with error 0x80004002
2009-02-07 11:26:39:849 352 13d8 AU >>## RESUMED ## AU: Search for
updates [CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:39:849 352 13d8 AU # WARNING: Search callback failed,
result = 0x80004002
2009-02-07 11:26:39:849 352 13d8 AU # WARNING: Failed to find updates
with error code 80004002
2009-02-07 11:26:39:849 352 13d8 AU #########
2009-02-07 11:26:39:849 352 13d8 AU ## END ## AU: Search for updates
[CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:39:849 352 13d8 AU #############
2009-02-07 11:26:39:849 352 13d8 AU Need to show Unable to Detect
notification
2009-02-07 11:26:39:849 352 13d8 AU AU setting next detection timeout to
2009-02-07 21:26:39
2009-02-07 11:26:44:701 352 14b4 Report REPORT EVENT:
{F01BDEA0-0B25-489B-A80E-A3C4FBC2976E} 2009-02-07
11:26:39:693-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
2009-02-07 05:53:06:196 364 318 AU ## END ## AU: Search for updates
[CallId = {9BEA93D7-64FE-4123-8B95-3EAFA384A61B}]
2009-02-07 05:53:06:196 364 318 AU #############
2009-02-07 05:53:06:196 364 318 AU Need to show Unable to Detect notification
2009-02-07 05:53:06:196 364 318 AU AU setting next detection timeout to
2009-02-07 15:53:06
2009-02-07 05:53:11:063 364 140c Report REPORT EVENT:
{7CEA0B4E-39BD-4F0D-9FC9-7113DB18307E} 2009-02-07
05:53:06:055-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
2009-02-07 07:34:59:183 352 e28 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 07:34:59:199 352 e28 Misc = Process:
C:\Windows\system32\svchost.exe
2009-02-07 07:34:59:277 352 e28 Misc = Module:
c:\windows\system32\wuaueng.dll
2009-02-07 07:34:59:183 352 e28 Service *************
2009-02-07 07:34:59:355 352 e28 Service ** START ** Service: Service startup
2009-02-07 07:34:59:433 352 e28 Service *********
2009-02-07 07:34:59:651 352 e28 Agent * WU client version 7.2.6001.788
2009-02-07 07:34:59:651 352 e28 Agent * Base directory:
C:\Windows\SoftwareDistribution
2009-02-07 07:34:59:729 352 e28 Agent * Access type: No proxy
2009-02-07 07:34:59:807 352 e28 Agent * Network state: Connected
2009-02-07 07:35:44:969 352 e28 Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-02-07 07:35:44:969 352 e28 Agent *********** Agent: Initializing
global settings cache ***********
2009-02-07 07:35:44:969 352 e28 Agent * WSUS server: <NULL>
2009-02-07 07:35:44:969 352 e28 Agent * WSUS status server: <NULL>
2009-02-07 07:35:44:969 352 e28 Agent * Target group: (Unassigned
Computers)
2009-02-07 07:35:44:969 352 e28 Agent * Windows Update access disabled: No
2009-02-07 07:35:45:109 352 e28 DnldMgr Download manager restoring 0
downloads
2009-02-07 07:35:45:125 352 e28 AU ########### AU: Initializing Automatic
Updates ###########
2009-02-07 07:35:45:125 352 e28 AU # Approval type: Pre-install notify
(User preference)
2009-02-07 07:35:45:125 352 e28 AU # Auto-install minor updates: No (User
preference)
2009-02-07 07:35:45:141 352 e28 AU AU setting pending client directive to
'Unable To Detect'
2009-02-07 07:35:45:141 352 e28 AU AU finished delayed initialization
2009-02-07 07:35:45:468 352 e28 Report *********** Report: Initializing
static reporting data ***********
2009-02-07 07:35:45:468 352 e28 Report * OS Version = 6.0.6001.1.0.66304
2009-02-07 07:35:45:468 352 e28 Report * OS Product Type = 0x00000003
2009-02-07 07:35:45:499 352 e28 Report * Computer Brand = HP-Pavilion
2009-02-07 07:35:45:499 352 e28 Report * Computer Model = KQ497AA-A2L
m9340f
2009-02-07 07:35:45:499 352 e28 Report * Bios Revision = 5.23
2009-02-07 07:35:45:499 352 e28 Report * Bios Name = BIOS Date: 04/21/08
11:00:40 Ver: 5.23
2009-02-07 07:35:45:499 352 e28 Report * Bios Release Date =
2008-04-21T00:00:00
2009-02-07 07:35:45:499 352 e28 Report * Locale ID = 4105
2009-02-07 07:36:00:148 352 e28 AU WARNING: AU found no suitable session to
launch client in
2009-02-07 10:53:05:993 352 e28 AU #############
2009-02-07 10:53:05:993 352 e28 AU ## START ## AU: Search for updates
2009-02-07 10:53:05:993 352 e28 AU #########
2009-02-07 10:53:05:993 352 e28 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:05:993 352 e38 Agent *************
2009-02-07 10:53:05:993 352 e38 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 10:53:05:993 352 e38 Agent *********
2009-02-07 10:53:05:993 352 e38 Agent * Online = Yes; Ignore download
priority = No
2009-02-07 10:53:05:993 352 e38 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2009-02-07 10:53:05:993 352 e38 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-02-07 10:53:05:993 352 e38 Agent * Search Scope = {Machine}
2009-02-07 10:53:05:993 352 e38 Setup Checking for agent SelfUpdate
2009-02-07 10:53:06:024 352 e38 Setup Client version: Core: 7.2.6001.788
Aux: 7.2.6001.788
2009-02-07 10:53:06:180 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:06:227 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:20:251 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:20:251 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:20:267 352 e38 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-02-07 10:53:20:267 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 10:53:20:267 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:732 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 10:53:22:732 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:732 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:22:732 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:810 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 10:53:22:810 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:810 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 10:53:22:825 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:903 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 10:53:22:903 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:22:950 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 10:53:22:950 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:044 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 10:53:23:044 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:091 352 e38 Setup Determining whether a new setup
handler needs to be downloaded
2009-02-07 10:53:23:106 352 e38 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2009-02-07 10:53:23:106 352 e38 Misc Microsoft signed: Yes
2009-02-07 10:53:23:106 352 e38 Setup SelfUpdate handler update NOT
required: Current version: 7.2.6001.788, required version: 7.2.6001.788
2009-02-07 10:53:23:106 352 e38 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2009-02-07 10:53:23:512 352 e38 Setup WARNING: Cbs StartSession, error =
0x80004002
2009-02-07 10:53:23:512 352 e38 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed,
error = 0x80004002
2009-02-07 10:53:23:512 352 e38 Setup FATAL: SelfUpdate check failed, err =
0x80004002
2009-02-07 10:53:23:512 352 e38 Agent * WARNING: Skipping scan,
self-update check returned 0x80004002
2009-02-07 10:53:23:668 352 e38 Agent * WARNING: Exit code = 0x80004002
2009-02-07 10:53:23:668 352 e38 Agent *********
2009-02-07 10:53:23:668 352 e38 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 10:53:23:668 352 e38 Agent *************
2009-02-07 10:53:23:668 352 e38 Agent WARNING: WU client failed Searching
for update with error 0x80004002
2009-02-07 10:53:23:668 352 f14 AU >>## RESUMED ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:23:668 352 f14 AU # WARNING: Search callback failed,
result = 0x80004002
2009-02-07 10:53:23:668 352 f14 AU # WARNING: Failed to find updates with
error code 80004002
2009-02-07 10:53:23:668 352 f14 AU #########
2009-02-07 10:53:23:668 352 f14 AU ## END ## AU: Search for updates
[CallId = {6CD5B8BE-572D-43E1-AAEE-F28CF5F3F2A0}]
2009-02-07 10:53:23:668 352 f14 AU #############
2009-02-07 10:53:23:668 352 f14 AU Need to show Unable to Detect notification
2009-02-07 10:53:23:668 352 f14 AU AU setting next detection timeout to
2009-02-07 20:53:23
2009-02-07 10:53:28:519 352 e38 Report REPORT EVENT:
{576D00DB-0936-42BC-B244-CD86186D0B91} 2009-02-07
10:53:23:512-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
2009-02-07 11:00:15:395 352 e28 AU Launched new AU client for directive
'Unable To Detect', session id = 0x1
2009-02-07 11:00:15:411 5380 1508 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 11:00:15:411 5380 1508 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-02-07 11:00:15:410 5380 1508 AUClnt Launched Client UI process
2009-02-07 11:00:16:396 5380 1508 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-02-07 11:00:16:396 5380 1508 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-02-07 11:00:16:396 5380 1508 Misc = Module:
C:\Windows\system32\wucltux.dll
2009-02-07 11:00:16:396 5380 1508 CltUI AU client got new directive =
'Unable To Detect', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2009-02-07 11:26:21:784 352 199c AU Triggering AU detection through
DetectNow API
2009-02-07 11:26:21:784 352 199c AU Triggering Online detection (interactive)
2009-02-07 11:26:21:784 352 e28 AU #############
2009-02-07 11:26:21:784 352 e28 AU ## START ## AU: Search for updates
2009-02-07 11:26:21:784 352 e28 AU #########
2009-02-07 11:26:21:784 352 e28 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:21:784 352 14b4 Agent *************
2009-02-07 11:26:21:800 352 14b4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 11:26:21:800 352 14b4 Agent *********
2009-02-07 11:26:21:800 352 14b4 Agent * Online = Yes; Ignore download
priority = No
2009-02-07 11:26:21:800 352 14b4 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2009-02-07 11:26:21:800 352 14b4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-02-07 11:26:21:800 352 14b4 Agent * Search Scope = {Machine}
2009-02-07 11:26:21:800 352 14b4 Setup Checking for agent SelfUpdate
2009-02-07 11:26:21:800 352 14b4 Setup Client version: Core: 7.2.6001.788
Aux: 7.2.6001.788
2009-02-07 11:26:21:800 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:21:800 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:36:776 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:36:776 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:36:776 352 14b4 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-02-07 11:26:36:776 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 11:26:36:776 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:256 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-02-07 11:26:39:256 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:256 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:39:256 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:381 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-07 11:26:39:381 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:381 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 11:26:39:397 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:475 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-02-07 11:26:39:490 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:490 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 11:26:39:490 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:615 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-02-07 11:26:39:615 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:631 352 14b4 Setup Determining whether a new setup
handler needs to be downloaded
2009-02-07 11:26:39:631 352 14b4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2009-02-07 11:26:39:631 352 14b4 Misc Microsoft signed: Yes
2009-02-07 11:26:39:631 352 14b4 Setup SelfUpdate handler update NOT
required: Current version: 7.2.6001.788, required version: 7.2.6001.788
2009-02-07 11:26:39:631 352 14b4 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2009-02-07 11:26:39:693 352 14b4 Setup WARNING: Cbs StartSession, error =
0x80004002
2009-02-07 11:26:39:693 352 14b4 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" failed,
error = 0x80004002
2009-02-07 11:26:39:693 352 14b4 Setup FATAL: SelfUpdate check failed, err
= 0x80004002
2009-02-07 11:26:39:693 352 14b4 Agent * WARNING: Skipping scan,
self-update check returned 0x80004002
2009-02-07 11:26:39:849 352 14b4 Agent * WARNING: Exit code = 0x80004002
2009-02-07 11:26:39:849 352 14b4 Agent *********
2009-02-07 11:26:39:849 352 14b4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-07 11:26:39:849 352 14b4 Agent *************
2009-02-07 11:26:39:849 352 14b4 Agent WARNING: WU client failed Searching
for update with error 0x80004002
2009-02-07 11:26:39:849 352 13d8 AU >>## RESUMED ## AU: Search for
updates [CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:39:849 352 13d8 AU # WARNING: Search callback failed,
result = 0x80004002
2009-02-07 11:26:39:849 352 13d8 AU # WARNING: Failed to find updates
with error code 80004002
2009-02-07 11:26:39:849 352 13d8 AU #########
2009-02-07 11:26:39:849 352 13d8 AU ## END ## AU: Search for updates
[CallId = {9550E3F2-9069-49D1-9FB5-5E69CC2D98A1}]
2009-02-07 11:26:39:849 352 13d8 AU #############
2009-02-07 11:26:39:849 352 13d8 AU Need to show Unable to Detect
notification
2009-02-07 11:26:39:849 352 13d8 AU AU setting next detection timeout to
2009-02-07 21:26:39
2009-02-07 11:26:44:701 352 14b4 Report REPORT EVENT:
{F01BDEA0-0B25-489B-A80E-A3C4FBC2976E} 2009-02-07
11:26:39:693-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80004002 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80004002.
MowGreen [MVP]
Feb 7, 2009, 5:06:16 PM2/7/09
to
http://support.microsoft.com/kb/956708
See Method 1, and use " If you are running Windows Vista or Windows
Server 2008, follow these steps ... "
If no joy, try Method 2 and reinstall the Windows Update Agent.
If still no joy, then please run the System Update Readiness Tool:
http://support.microsoft.com/kb/947821
Then try another attempt at updating.
If all of the above fails, then you can contact me via email.
We'll send the WindowsUpdate.log and the logs created from running the
SUR tool to a contact at MS.
Bear in mind that I'm departing early next Wednesday morining so ...
will provide email addy when needed. <w>
cW
Feb 7, 2009, 9:55:01 PM2/7/09
to
THE 2ND one said it updates but the actual agent still gives me an error
MowGreen [MVP]
Feb 9, 2009, 2:13:33 PM2/9/09
to
As in this entry in the Windows Update.log when installing the update
agent ?
agent ?
352 e38 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
failed, error = 0x80004002
Did you run the System Update Readiness Tool yet ?
FWIW, my flight is tomorrow, not Wednesday. DOH !
cW
Feb 9, 2009, 4:20:01 PM2/9/09
to
Yea i guess i wasnt clear.
I ran the standalone installer and it said it found an update and installed
The Windows agent is still saying it cannot search for new updates though.
MowGreen [MVP]
Feb 9, 2009, 4:52:38 PM2/9/09
to
OK, last chance.
* Did you run the System Update Readiness Tool yet ? *
http://support.microsoft.com/kb/947821
If yes, then please let me know.
cW
Feb 9, 2009, 7:20:01 PM2/9/09
to
yes i did
cW
Mar 17, 2009, 10:07:12 PM3/17/09
to
Still having, same Problems
0 new messages