Solution to HP Total Care Advisor Vista Stops and Faliures Repair

prose072

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Jul 16, 2007, 8:12:04 AM7/16/07

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FIX HP TOTAL CARE ADVISORS VISTA BASED PROBLEM FAILURES EASY

READ THIS FOR A FIX TO HP TOTAL CARE ADVISOR WINDOWS VISTA

First: Goto system restore and click on the advance tab and at the bottom
of the screen click on create system retore point, Name the point and then
you may begin when the point is finished being created.

STEP ONE: UNINSTALL HP TOTAL CARE ADVISOR

STEP TWO: GOTO http://www.mediafire.com/?ddvjyk5gzne

DOWNLOAD AND SAVE FILE hp_total_care_advisor.rar (11.41MB) TO DESKTOP »

STEP THREE: GOTO http://h30155.www3.hp.com/helpandsupport/

DOWNLOAD FILE AND SAVE TO DESKTOP

THEN RUN FILE » sp36082.exe(5.61 MB)

SELECT YES TO OVERWRITE ALL FILES (THIS IS THE LIBRARY FILES NOT THE PROGRAM
FILES)

STEP FOUR: GOTO http://www.filehippo.com

in the searchbar @ filehippo.com [type] winrar

download and save WinRAR 3.70
RARLab - 1.15MB (Shareware) to desktop

Step Five:go to explore and Program Files folder, and open folder
Hewlet-Packard, and delete the subfolder HP ADVISOR

Step Six: run WinRAR 3.70 RARLab - 1.15MB (Shareware) and extract the rar
file hp_total_care_advisor.rar you saved on your desktop

Step Seven: your HP TOTAL CARE ADVISOR should be installed and have created
a new subfolder HP Advisor in the HEWLETT-PACKARD Program Files folder,

Step Eight: Go to the application HP Advisor file in the newly created HP
Advisor Subfolder create a shortcut
to desktop for the application and then run the application.

Everything should be fine from there on out and it is your option to place
the application to run on startup or not in your msconfig settings, I choose
not so that I have the additional RAM available to run the system faster and
the application as needed instead of on startup.

Step Nine: After evrything is running as it should and all your setting are
as you need them and would like them, Then run System restore again and chose
the advanced tab and select to Create a new Restore point and Name it
After Instal Setup of "_______" previous named point afterward and again to
secure your system integrity as you did in the begining.

alyxandre

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Jul 28, 2007, 4:52:06 PM7/28/07

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Unfortunately your mediafire link is no longer valid , so can't proceed with
your steps.

prose072

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Jul 28, 2007, 11:02:01 PM7/28/07

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Yea, I got the site from an hp tech and they installed the software onto my
computer via online direct connect instant support, I also had seen on
another forumn 'Techguy" or something like that where the HP Techs gave them
the site also. I guess I screwd it up when I called HP Corporate Hedq. and
filed a complaint for not having it on the HP site and they had media fire
remove it since the hp tech was not authorized to share that file yet.
Anyways if there was a way I could upload the file to a safe site that scans
for viruses and is secure like mediafire I do have the file saved on my
desktop. There was a guy in TX that I helped and he had got the file
downloaded before HP had it removed. Anyways, they want you to either do a
complete recovery or uninstall it unless it is posted on their web site, but
that doesn't look like it's going to be anytime soon. However, I do have the
rar file its 11.41MB and I could send it through a safe site otherwise I
would not try. I wish microsoft had a site for file transfer that was
secure. that would be a big help. If I can help let me know and I will send
the file only if you know of a safe file sharing program or site.

prose072

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Aug 5, 2007, 11:10:01 PM8/5/07

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27 Minutes Ago - HP TotalCare Advisor Solution Fix and Failures Easy and
Fast No Total Recovery Vista
prose072

http://forums.techguy.org/windows-vista/596371-hp-total-care-advisor-fix.html

Junior Member Posts: 14
Join Date: Jul 2007
Experience: Advanced

NEW INSTRUCTIONS FOR FIX UPDATED AS OF 8/05/2007

READ THIS FOR A FIX TO HP TOTAL CARE ADVISOR WINDOWS VISTA

First: Goto system restore and click on the advance tab and at the bottom of
the screen click on create system retore point, Name the point "____"and then

you may begin when the point is finished being created.

* STEP ONE: UNINSTALL HP TOTAL CARE ADVISOR

THEN FOLLOW INSTRUCTIONS BELOW and IN LINK and at Microsoft WINDOWS:

* STEP TWO:
(Desktop Version) GOTO http://www.mediafire.com/download.php?atzyaekamsn

and (Laptop version) GOTO http://www.mediafire.com/download.php?1ecldbjnetf

DOWNLOAD AND SAVE FILE hp_total_care_advisor.rar (11.41MB) TO DESKTOP »

* STEP THREE: GOTO http://h30155.www3.hp.com/helpandsupport/

DOWNLOAD FILE AND SAVE TO DESKTOP

THEN RUN FILE » sp36082.exe(5.61 MB)

SELECT YES TO OVERWRITE ALL FILES (THIS IS THE LIBRARY FILES NOT THE PROGRAM
FILES)

*STEP FOUR: GOTO http://www.filehippo.com

in the searchbar @ filehippo.com [type] winrar

download and save WinRAR 3.70
RARLab - 1.15MB (Shareware) to desktop

* Step Five:go to explore and Program Files folder, and open folder

Hewlet-Packard, and delete the subfolder HP ADVISOR

* Step Six: run WinRAR 3.70 RARLab - 1.15MB (Shareware) and extract the rar

file hp_total_care_advisor.rar you saved on your desktop

* Step Seven: your HP TOTAL CARE ADVISOR should be installed and have

created a new subfolder HP Advisor in the HEWLETT-PACKARD Program Files
folder,

* Step Eight: Go to the application HP Advisor file in the newly created HP

Advisor Subfolder create a shortcut to desktop for the application and then
run the application.

Everything should be fine from there on out and it is your option to place
the application to run on startup or not in your msconfig settings, I choose
not so that I have the additional RAM available to run the system faster and
the application as needed instead of on startup.

* Step Nine: After everything is running as it should and all your setting

are as you need them and would like them, Then run System restore again and

choose the advanced tab and select to Create a new Restore point and Name it
After InstalL Setup of "_______" previous named point afterward and again to

secure your system integrity as you did in the begining.

--------------------------------------------------------------------------------
Last edited by prose072 : 14 Minutes Ago at 09:49 PM. Reason: UPDATED
INFORMATION ON LINK LIVE LINK TO SOLVE ISSUE

prose072

unread,

Aug 7, 2007, 1:44:09 PM8/7/07

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Did you get the new media fire link. Please provide feedbak on this thread
with the updated information to assist you in your needs.. also see

http://forums.techguy.org/windows-vista/596371-solved-hp-total-care-advisor.html#post4983280

and

http://forums.techguy.org/tech-tips-tricks/605706-hp-total-care-advisors-tips.html

Thanks for the time and feedback. So far a couple of thousand people have
viewed and fix their problem. Good luck. if their is somthing in the future
on this issue I may be of help with. Please do not hesitate to reply. Thanks
Prose

Lookn_4_ItAll

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Oct 18, 2007, 7:55:04 AM10/18/07

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Thank You Very Much!! This saved me a lot of time and energy.

Ram

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Nov 18, 2007, 4:26:00 PM11/18/07

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The content is very helpful...but the mediafire links are not valid... pls
provide the valid links if possible... thanks in advance.

cj

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May 7, 2008, 2:33:24 PM5/7/08

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I am having the same problem now and the
http://www.mediafire.com/download.php?1ecldbjnetf .rar file has been removed.
Also I cannot find the sp36082.exe file in HP Help and support

Any ideas.
Thanks, in advance
--
CJ

Afshin

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Nov 25, 2008, 6:06:06 AM11/25/08

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You can use this link : http://www.parapsyche.com/hp_total_care_advisor.rar
instead of mediafire broken link.