Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Re: Security Update for Windows XP (KB925902) issue?

4 views
Skip to first unread message
Message has been deleted

Ottmar Freudenberger

unread,
Apr 3, 2007, 2:45:39 PM4/3/07
to
"N. Miller" <anon...@msnews.aosake.net> schrieb:

> After installing this update I restarted to this error:
> ========================================================
> RTHDCPL.EXE - Illegal System DLL Reloation

http://support.microsoft.com/kb/935448/en-us

Bye,
Freudi

Donna Buenaventura

unread,
Apr 3, 2007, 2:44:01 PM4/3/07
to
It's a known issue. Please see http://support.microsoft.com/?kbid=925902

"N. Miller" <anon...@msnews.aosake.net> wrote in message
news:1ehhx1zgvyis$.dlg@msnews.aosake.net...


> After installing this update I restarted to this error:
> ========================================================
> RTHDCPL.EXE - Illegal System DLL Reloation
>

> The Ssystem DLL user32.dll was relocated in memory. The application will
> not
> run properly. The relocation occurred because the DLL
> C:\WINDOWS\System32\HHCTRL.OCX occupied an address range reserved for
> Windows system DLLs. The vendor supplying the DLL should be contacted for
> a
> new DLL.
> ========================================================
>
> The file properties for HHCTRL.OCX are:
>
> File version: 5.2.3790.2847
>
> Description: Microsoft® HTML Help Control
>
> Copyright: © Microsoft Corporation. All rights reserved.
>
> It looks like MSFT broke its own operating system!
>
> --
> Norman
> ~Shine, bright morning light,
> ~now in the air the spring is coming.
> ~Sweet, blowing wind,
> ~singing down the hills and valleys.

johan

unread,
Apr 3, 2007, 3:39:17 PM4/3/07
to
I have the same problem here :(

Did anyone apply the hotfix that is mentioned in
http://support.microsoft.com/kb/935448/ ?

johan

"N. Miller" <anon...@msnews.aosake.net> schreef in bericht

Ottmar Freudenberger

unread,
Apr 3, 2007, 3:42:38 PM4/3/07
to
"johan" <_noreply_jo...@hotmail.com> schrieb:

>I have the same problem here :(

Do you really make use of the Realtec HD Audio Control Panel?
In case you don't, disabling the start of that application via
Start -> Run -> msconfig -> System Start may be an acceptable
workaround.

Bye,
Freudi

johan

unread,
Apr 3, 2007, 3:57:48 PM4/3/07
to
How can I see/test if I really use the realtec HD Audio Control Panel?
I mean, all functions of the 'normal' Audio Control Panel seem to be working
normally ... (?)

johan


"Ottmar Freudenberger" <fre...@gmx.net> schreef in bericht
news:57fp3aF...@mid.individual.net...

Ottmar Freudenberger

unread,
Apr 3, 2007, 4:01:30 PM4/3/07
to
"johan" <_noreply_jo...@hotmail.com> schrieb:

> How can I see/test if I really use the realtec HD Audio Control Panel?

Disable it via msconfig and reboot Windows. If you don't miss anything,
you aren't using it ;-)

Bye,
Freudi

Ottmar Freudenberger

unread,
Apr 3, 2007, 6:19:58 PM4/3/07
to
"Ottmar Freudenberger" <fre...@gmx.net> schrieb:

KB935448 is now available via DownloadCenter for public download too.
No more need to call MS Support to get this "hotfix":
http://www.microsoft.com/downloads/details.aspx?FamilyID=74ad4188-3131-429c-8fcb-f7b3b0fd3d86&DisplayLang=en

FWIW,
Freudi

Ottmar Freudenberger

unread,
Apr 3, 2007, 7:44:14 PM4/3/07
to
"Confusing hotfix page" <Confusing hotfix pa...@discussions.microsoft.com> schrieb:

>I went to this page but when I push "continue" on the hotfix page, its says
> the page is no longer available.

Retry accessing the side again in a few minutes.
http://www.microsoft.com/downloads/details.aspx?FamilyID=74ad4188-3131-429c-8fcb-f7b3b0fd3d86&DisplayLang=en
is the side you mean, do you? It requires a WGA check now, while
it hasn't some minutes/hours ago. That may be the cause for the
side not beeing available temporarily.

Bye,
Freudi

TaurArian

unread,
Apr 3, 2007, 7:46:01 PM4/3/07
to
Here tis -
http://www.microsoft.com/downloads/details.aspx?familyid=74AD4188-3131-429C-8FCB-F7B3B0FD3D86&displaylang=en

Update for Windows XP (KB935448)
Brief Description
Install this update to resolve an issue where the Realtek HD Audio Control
Panel may not start after you install security update KB925902 (MS07-017) and
security update KB928843 (MS07-008).


"Confusing hotfix page" wrote:

> I went to this page but when I push "continue" on the hotfix page, its says

> the page is no longer available. And when I search for this hotfix it doesn't
> even come up. What gives??

dailyplanet

unread,
Apr 4, 2007, 2:32:02 AM4/4/07
to
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Thank you, All, for a very helpful string of posts. This morning when I
encountered update-from-hell No. KB925902, I had no idea what to do to fix
the consequences. I know exactly what the Realtek HD Audio control Panel does
-- and I didn't want to lose it.

Anyone who listens to music while working at the computer must appreciate
having these controls, and I wasn't going to give it up without a fight.

Thanks especially to you, Freudi, for telling how to uninstall the update
and explaining why we really need it and how easy it is to find the hotfix
and install it first, then reinstall the update.

How nice that you even provided the DownloadCenter link:

"KB935448 is now available via DownloadCenter for public download too.
No more need to call MS Support to get this "hotfix":

http://www.microsoft.com/downloads/details.aspx?FamilyID=74ad4188-3131-429c-8fcb-f7b3b0fd3d86&DisplayLang=en

Much obliged,
loislane

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

"Gillian" wrote:

> I can also confirm that the hotfix solved the problem for me too ---phew :)
> Thanks for advice!
> G
>
> "Cengiz" wrote:
>
> > Hi,
> >
> > I had the very same problem until I downloaded and applied the hotfix
> > mentioned in this thread. It worked fine for me, everything is now back in
> > order!

Ottmar Freudenberger

unread,
Apr 4, 2007, 2:44:40 AM4/4/07
to
"dailyplanet" <daily...@discussions.microsoft.com> schrieb:

> Thanks especially to you, Freudi, for telling how to uninstall the update
> and explaining why we really need it and how easy it is to find the hotfix
> and install it first, then reinstall the update.

YW, but I never ever advised anyone to uninstall KB925902 prior the
installation of KB935448. There's no need to nor does it make sense.
What _may_ (have) make (made) sense, is (was) to disable the error
message presenting application _before_ KB935448 has been installed,
especially, if it has been the rthcpl.exe presenting an error message
soon after Windows restarts.

Bye,
Freudi

Cengiz

unread,
Apr 3, 2007, 6:36:00 PM4/3/07
to

ritawashington

unread,
Apr 10, 2007, 7:46:52 PM4/10/07
to
this is what I see and every support is telling me to pay to fix this problem. Why do I have to pay when my computer is not even 6 month old and I purchase this labtop for$899.99 and some change.

please advise ASAP!!!!!!!!! Need my labtop for school.

RTHDCPL.EXE - Illegal System DLL Reloation

The Ssystem DLL user32.dll was relocated in memory. The application will not
run properly. The relocation occurred because the DLL
C:\WINDOWS\System32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for a
new DLL.


EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Alan Biddle

unread,
Apr 10, 2007, 8:30:54 PM4/10/07
to
Please see: http://support.microsoft.com/?kbid=925902

--
Alan

dailyplanet

unread,
Apr 10, 2007, 9:14:01 PM4/10/07
to
Rita,

I really am not the most computer-knowlegeable person to be offering advice
-- but since this thread is so far down the line it may be a long time before
others open it, here goes.

To get rid of the ILLEGAL SYSTEM DLL RELOCATION message, I followed the
advice given on this board to install two things: Security Update KB925902
(see Windows Update for this) AND Hotfix KB935448. You need both.

Here's a link for the hotfix:

KB935448 is available via DownloadCenter for public download.


No more need to call MS Support to get this "hotfix":
http://www.microsoft.com/downloads/details.aspx?FamilyID=74ad4188-3131-429c-8fcb-f7b3b0fd3d86&DisplayLang=en

This may fix your problem -- or not! But try it. You can always uninstall if
the installations don't work.

Cheers,
dailyplanet

0 new messages