Windows update keeps trying to load update - error code 8000FFFF

[Link]

Windows update keeps checking for updates after an update failed on ll-4
(Window Malicious software removal tool Oct. 9) KB890830. ANY SUGGESTIONS?

[Shenan Stanley]

Operating System (OS)?
Service Pack level (SP)?
Architecture (32-bit or 64-bit OS?)
What you have tried to fix it?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Peter Foldes]

It would be nice to know which OS and SP level you are at

See if the following applies

http://support.microsoft.com/kb/946414

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Link" <Li...@discussions.microsoft.com> wrote in message
news:40CA497C-C152-4AC4...@microsoft.com...

[Ǝиçεl]

Hello Link,

Hmm - 890830 is the Malicious Software Removal Tool. This is unusual
behavior for it.

Under normal circumstances, this one is downloaded, saved on your disk, and
executes with no UI, and exits. It leaves behind its executable, which can
be run any time you want, and a log file of any results. If anything is
found, I believe you see something, but I've never seen what actually
happens in that case.

Are you sure the system is clean?

You can run this from its web page:

http://www.microsoft.com/security/malwareremove/default.mspx

You might also consider doing a scan with the Windows Live safety scanner,
which is linked to from the page link I posted above.

This is definitely a security or patching issue which qualifies for free
support from Microsoft PSS. In the U.S. or Canada, you may call
1-866-PCSafety. Elsewhere, call the local number (if available) for paid
support for Windows, and ask for the free support for virus, spyware, or
security patch issues.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB890830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Call tech support with the exact wording of any error messages you get.

Please include what version of Windows, and perhaps what other antivirus or
antimalware software you may have installed.
-=-

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=KB890830&dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

[Ǝиçεl]

Oopps sorry Link,

After expanding the thread, I was able to read your full message subject
“Windows update keeps trying to load update - error code 8000FFFF”

Next time, type the full message with your message body.

Give this a try and see if it solves the problem...........

March 2, 2009 Error when you download updates using Windows Update or
Microsoft Update 8000FFFF
<http://support.microsoft.com/kb/946414>

Good luck
-=-

[PA Bear [MS MVP]]

From October...?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?