!! FIX !! 0x8024400D 8024400D Microsoft Update Errors

15459 views
Skip to first unread message

PUC_Snakeman

unread,
Jul 13, 2005, 1:35:02 AM7/13/05
to
Got this error message (and several other Windows Update and Microsoft Update
error messages) on multiple computers after manually updating them via
Microsoft Update. I updated them via Microsoft Update, restarted, visited
Microsoft Update (to verify 0 updates left), and encountered this error.

The FIX, which may also work for many other Windows/Microsoft Update related
bugs, is to...
1) Close all IE Windows
2) Control Panel -> Internet Options -> Delete Temporary Internet Files
3) Control Panel -> Admin Tools -> Services -> Stop the "Automatic Updates"
service
4) Delete everything in "C:\Windows\SoftwareDistribution\DataStore"
5) Delete everything in "C:\Windows\SoftwareDistribution\Download"
6) Control Panel -> Admin Tools -> Services -> START the "Automatic Updates"
service

Then visit the Microsoft Update page again, and everything should be fine.
These steps have cured all my auto-update woes before, so I help someone
finds them useful.

shaoul

unread,
Jul 3, 2007, 1:04:44 AM7/3/07
to

I just want to say THANKS for posting this fix -- after hours of
searching and trying different things (from registry hacks, delete of
ActiveX controls, and other subdirectories in the SoftwareDistribution
parent directory instead of the two you recommended), I seemed to be
getting nowhere.. but your solution worked within two minutes.

Also, if someone has gotten deep enough into it to review your
WindowsUpdate.log in %windir%, you should see a line like this:

2007-07-02 22:51:34:500 1484 848 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status
code = 200

after a call to ClientWebService/client.asmx. This should fix that (or
at least did in two cases here).


--
shaoul
------------------------------------------------------------------------
shaoul's Profile: http://forums.techarena.in/member.php?userid=27439
View this thread: http://forums.techarena.in/showthread.php?t=323445

http://forums.techarena.in

vovix

unread,
May 15, 2008, 1:53:29 PM5/15/08
to

tnx its realy worked :D


--
vovix
------------------------------------------------------------------------
vovix's Profile: http://forums.techarena.in/member.php?userid=49390

Pierpi

unread,
Sep 19, 2008, 7:59:55 AM9/19/08
to

Dear all,

I have been addressed to this thread by the italian support of MS
through a support forum.
I can't install the SP3 patch (KB936929) because of the error code you
got.
I tried to do the same, by it did not work.
Do you have any other suggestion?

The details:
- I have a desktop PC with MS Win XP Home Edition SP"
- up today, no problems with patches
- last week I tried to installa KB936929
- the sequence is:
- component inventary OK
- Product Key check OK
- space control OK
- back up OK
- now an error message: "Can't execute the backup of system register
key HKLM ..........\FEATURE_IMAGING_USE_ART on file
C:\Windows\............\reg00161 5:access denied"
- I tried with <retry> and then <ignore>
- the installation begun with a lot of files
- after 5 minutes, while the system was working on FXSAPI.DLL I got the
message "Access denied"
- and then "SP3 installation cancelled"
- the system restored the files
- the PC now works fine, but with SP2

I repeated the sequence of operation you reported in this post, with
Internet connection active or not, with patch download from MS site or
the patch dowloaded locally, with antivirus, antispyware and firewall
off, but the result is the same …

Any idea?

Thanks.
Pierpi


--
Pierpi
------------------------------------------------------------------------
Pierpi's Profile: http://forums.techarena.in/members/pierpi.htm
View this thread: http://forums.techarena.in/windows-update/323445.htm

http://forums.techarena.in

Robert Aldwinckle

unread,
Sep 19, 2008, 11:16:20 AM9/19/08
to
"Pierpi" <Pierpi...@DoNotSpam.com> wrote in message
news:Pierpi...@DoNotSpam.com...

>
> Dear all,
>
> I have been addressed to this thread by the italian support of MS
> through a support forum.
> I can't install the SP3 patch (KB936929) because of the error code you
> got.
> I tried to do the same, by it did not work.
> Do you have any other suggestion?
>
> The details:
> - I have a desktop PC with MS Win XP Home Edition SP"
> - up today, no problems with patches
> - last week I tried to installa KB936929
> - the sequence is:
> - component inventary OK
> - Product Key check OK
> - space control OK
> - back up OK

> - now an error message: "Can't execute the backup of system register
> key HKLM ..........\FEATURE_IMAGING_USE_ART on file
> C:\Windows\............\reg00161 5:access denied"

> - I tried with <retry> and then <ignore>
> - the installation begun with a lot of files

Ignore means that you forced something not to be written.
In this case it would have been some backup information
in order to support an uninstall procedure.


> - after 5 minutes, while the system was working on FXSAPI.DLL I got the
> message "Access denied"


Both are symptoms of permissions problems with your file system.
E.g. a directory which needs to be written in which you do not have authority
to do so using your account. Try using the real Administrator account
to do the update.

Otherwise, you need to get more information about which files and directories
are showing the symptoms and change the permissions to prevent those symptoms,
e.g. using right-click Properties, Security or cacls in a cmd window.

You could also use ProcMon to supplement any diagnostics you are already
getting about these symptoms if necessary.

BTW if you are just focusing on the symptom--specific permissions problems--
be prepared to deal with more of them (e.g. for other files and directories)
as you go further through the update when you retry it.


Good luck

Robert Aldwinckle
---

roberts...@gmail.com

unread,
Apr 28, 2014, 2:51:13 PM4/28/14
to
Wow, thanks. More useful than the Microsoft error help page.

gfree...@gmx.com

unread,
Jul 14, 2017, 4:55:03 PM7/14/17
to
Doesn't work in 2017. :(

George Neuner

unread,
Jul 24, 2017, 12:49:09 AM7/24/17
to
Microsoft now has diagnostic "fixits" for WU errors:
https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter


You can also try this batch sequence:

net stop wuauserv
net stop bits
rd /s /q %windir%\softwaredistribution
net start bits
net start wuauserv
wuauclt.exe /detectnow

but the diagnostic appears to reset something hidden and it works when
the batch file doesn't.


Or just punt and start using WSUS Offline.
http://download.wsusoffline.net/


George
Reply all
Reply to author
Forward
0 new messages