Genuine Advantage Validation Tool Problem

Dave

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Jul 15, 2007, 7:59:31 PM7/15/07

to

Why is it every time, and I mean every time, I go to Windows Update it comes
back and tells me I have to install the 'Genuine Advantage Validation Tool"
(aka MS Spyware) before I can update anything else. This 'Validation'
piece of spyware has been installed on all my comps for some time. It shows
clearly when updates are listed via the CP, or via the MS update website.

Dave (aka disgusted)

Engel

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Jul 15, 2007, 8:44:00 PM7/15/07

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Hello Dave,

Test this WGA diagnose test, connection to MS, that scripts working and a
new Validation tool
http://www.microsoft.com/genuine/diag/

I hope this post is helpful.

Let us know how it works ºut.
--

Dave

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Jul 16, 2007, 9:53:32 AM7/16/07

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Thank you Engel for a very on-target reply -

The WGA (whatever that means) test ran and I got 'Passed' on all 7 elements.
(BTW, I'm on a modem connection, so these things happen slowly - actually
one of the main drawbacks of constantly having to repeat the process every
time I try to update my Windows.)

Anyway, at the conclusion I had the option of validating either Windows or
Office. I have both but chose Windows, at least for now. Thought it might
go back and reoffer the Office option but it did not.

A couple of questions if I might; 1) Does this mean I was not validated
before but am now? and 2) Can/should I rerun the whole thing just for the
Office option?

Thank you so much. Keep in mind I have no idea what's going on here, so
your help is very much appreciated.

Dave

"Engel" <En...@discussions.microsoft.com> wrote in message
news:5E38A1BD-5C8D-4059...@microsoft.com...

> Hello Dave,
>
> Test this WGA diagnose test, connection to MS, that scripts working and a
> new Validation tool
> http://www.microsoft.com/genuine/diag/
>
> I hope this post is helpful.
>

> Let us know how it works 滾t.

Engel

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Jul 16, 2007, 9:30:02 PM7/16/07

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Hi disgusted ;-)

1.- Is hard to ping point why the validation don't work the first time,
maybe a glitch with the servers. Who knows. ;-)

2.- I don't think you are going to break anything if you try again.

Suggest cleaning up the system (clearing out all the Temp/Tmp folders, and
included all offline content, clearing the browser TIF, Delete Cookies , do a
Disk CleanUp.

Good luck
--

"Dave" wrote:

> Thank you Engel for a very on-target reply -
>
> The WGA (whatever that means) test ran and I got 'Passed' on all 7 elements.
> (BTW, I'm on a modem connection, so these things happen slowly - actually
> one of the main drawbacks of constantly having to repeat the process every
> time I try to update my Windows.)
>
> Anyway, at the conclusion I had the option of validating either Windows or
> Office. I have both but chose Windows, at least for now. Thought it might
> go back and reoffer the Office option but it did not.
>
> A couple of questions if I might; 1) Does this mean I was not validated
> before but am now? and 2) Can/should I rerun the whole thing just for the
> Office option?
>
> Thank you so much. Keep in mind I have no idea what's going on here, so
> your help is very much appreciated.
>
> Dave
>
>
> "Engel" <En...@discussions.microsoft.com> wrote in message
> news:5E38A1BD-5C8D-4059...@microsoft.com...
> > Hello Dave,
> >
> > Test this WGA diagnose test, connection to MS, that scripts working and a
> > new Validation tool
> > http://www.microsoft.com/genuine/diag/
> >
> > I hope this post is helpful.
> >

> > Let us know how it works ºut.