Windows update isn't working anymore on vista

[sfc2000]

[quote] Windows could not search for new updates
Error(s) found:
Code 80070005 Get help [/quote]

i checked windows help system but not of the methods worked
i disabled my firewall it didn't work not work

please help

[PA Bear [MS MVP]]

Vista or Vista SP1?

That error indicates an issue with Permissions. The issue may be caused by
an installed application or a hijackware infection.

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender) are installed (e.g., Spybot
& Tea Timer)? What third-party firewall (if any)?
==============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> i disabled my firewall it didn't work not work.

[sfc2000]

OS : Vista SP!
antivirus installed : AVG Internet Security
firewall installed : AVG Firewall
anti spyware : AVG anti-spyware

[PA Bear [MS MVP]]

Please quote my entire post in your replies. Thank you.

Did you have this problem before you installed Vista SP1?

Did you install Vista SP1 via Windows Update or manually?

Were all components of AVG Internet Security running in the background when
you installed SP1?
--
~PA Bear

<paste>

[sfc2000]

I updated it by Windows update
I installed SP1 earily on in the year before i had AVG so AVG would not have
been running in the background
I was able to install updates even with SP! but recently windows update has
not let me install updates

[PA Bear [MS MVP]]

> I installed SP1 earily on in the year before i had AVG so AVG would not
> have
> been running in the background

Well, what anti-virus application, anti-syware application, and/or
third-party firewall was installed when you installed SP1 then?

Despite the presence of AVG Internet Security, I suspect you're seeing the
affects of a Vundo/ZLOB/SDBot infection, all of which is being protected by
a rootkit. So I'd recommend that you run a /thorough/ check for hijackware,
including posting your hijackthis log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[TaurArian]

Did you see : How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

After checking your system for "Vundo/ZLOB/SDBot infection" you may wish to reset the
security settings.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

"sfc2000" <sfc...@discussions.microsoft.com> wrote in message
news:9467B35D-ECFC-4D5E...@microsoft.com...

[sfc2000]

here click the link to see the hijack log
http://Windowsvistacheck.googlepages.com/HijackPatrol.log

[PA Bear [MS MVP]]

Repost:
> ...**Post your log to

>> http://aumha.net/viewforum.php?f=30,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://castlecops.com/forum67.html, or other appropriate forums for
>> review
>> by an expert in such matters, not here.**

The above notwithstanding, your log shows: the suggestion, at least, of
unsafe P2P File Sharing; the presence of an W32/Istbar-variant infection; an
incomplete uninstall of a McAfee application; a version of IE7 that dates
from the release of Vista Gold *over a year ago* and should NOT be found in
Vista SP1 (which suggests other problems, possibly related to your install
of Vista in Virtual Machine and a pirated version of Vista); and possibly a
compromised install of IE8 Beta 1.

[sfc2000]

so what your saying is i am not using a Windows Genuine Advantage of Vista
even know it was preinstalled with my laptop when i first bought it

can i fix this problem

[PA Bear [MS MVP]]

Contact Acer Support, you paid for it.

[sfc2000]

ok i have contacted them

thanks for the help