Help me STOP cycle: Microsoft Internet Explorer 6 Service Pack 1

[Paula]

I'm running Windows 98 and I am suffering from the same problem as numerous people in this community.
I repeatedly am told I have this critical update to apply, yet the install history indicates that the item has been successfully installed multiple times. I don't know if it's actually installed or not; my help about shows: Version 6.0.2600.0000IC, Update versions:;Q321232;q313829;Q323759;Q328676. Yet when I do a read more on the MSIE 6 SP1 fix it seems to indicate Q326489.
I've checked the WUTemp folder listed in the log below and do NOTsee any files although my folder options are set to view all files. Is this thing installed or not? Is the answer what Mark7 put in a related post....uninstall and reinstall IE6 then install the SP1 patch?

###Update Log: Last Lines####
2004-05-10 10:22:06 15:22:06 Success IUCTL Starting
2004-05-10 10:22:09 15:22:09 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
2004-05-10 10:22:09 15:22:09 Success IUCTL Checking to see if new version of Windows Update software available
2004-05-10 10:22:09 15:22:09 Success IUCTL Current iuctl.dll version: 5.3.3790.13
2004-05-10 10:22:09 15:22:09 Success IUCTL Current iuengine.dll version: 5.3.3790.13
2004-05-10 10:22:09 15:22:09 Success IUENGINE Starting
2004-05-10 10:22:10 15:22:10 Success IUENGINE Determining machine configuration
2004-05-10 10:22:10 15:22:10 Success IUENGINE Determining machine configuration
2004-05-10 10:23:21 15:23:21 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:23:21 15:23:21 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:23:22 15:23:22 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:23:24 15:23:24 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:23:27 15:23:27 Success IUENGINE Determining machine configuration
2004-05-10 10:23:28 15:23:28 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2004-05-10 10:23:50 15:23:50 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:23:51 15:23:51 Success IUENGINE Asynchronous Download started
2004-05-10 10:23:51 15:23:51 Success IUENGINE Download destination root folder is: c:\WUTemp
2004-05-10 10:23:52 15:23:52 Success IUENGINE Downloaded file http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ie6sp1_1DED39DEA948B9A606B5BB88A168CCC9D7F60FB3.cab
2004-05-10 10:23:52 15:23:52 Success IUENGINE Local path c:\WUTemp\com_microsoft.ie6_SP1__Win98_Winme_5575\ie6sp1.cab
2004-05-10 10:23:53 15:23:53 Success IUENGINE See iuhist.xml for details: Download finished
2004-05-10 10:23:53 15:23:53 Success IUENGINE Asynchronous Install started
2004-05-10 10:23:53 15:23:53 Success IUENGINE Asynchronous Install completed startup
2004-05-10 10:23:53 15:23:53 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft
2004-05-10 10:23:53 15:23:53 Success IUENGINE Installer Command Type: EXE
2004-05-10 10:25:11 15:25:11 Success IUCTL Starting
2004-05-10 10:25:19 15:25:19 Success IUCTL Shutting down
2004-05-10 10:25:19 15:25:19 Success IUCTL Starting
2004-05-10 10:25:23 15:25:23 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
2004-05-10 10:25:23 15:25:23 Success IUCTL Checking to see if new version of Windows Update software available
2004-05-10 10:25:24 15:25:24 Success IUENGINE Starting
2004-05-10 10:25:24 15:25:24 Success IUENGINE Determining machine configuration
2004-05-10 10:25:34 15:25:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:25:34 15:25:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:25:35 15:25:35 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:25:36 15:25:36 Success IUENGINE Shutting down
2004-05-10 10:25:36 15:25:36 Success IUCTL Shutting down
2004-05-10 10:49:19 15:49:19 Success IUCTL Starting
2004-05-10 10:49:23 15:49:23 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
2004-05-10 10:49:24 15:49:24 Success IUCTL Checking to see if new version of Windows Update software available
2004-05-10 10:49:24 15:49:24 Success IUCTL Current iuctl.dll version: 5.3.3790.13
2004-05-10 10:49:24 15:49:24 Success IUCTL Current iuengine.dll version: 5.3.3790.13
2004-05-10 10:49:24 15:49:24 Success IUENGINE Starting
2004-05-10 10:49:24 15:49:24 Success IUENGINE Determining machine configuration
2004-05-10 10:49:25 15:49:25 Success IUENGINE Determining machine configuration
2004-05-10 10:49:32 15:49:32 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:49:33 15:49:33 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:49:34 15:49:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:49:36 15:49:36 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-10 10:49:39 15:49:39 Success IUENGINE Determining machine configuration
2004-05-10 10:49:40 15:49:40 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2004-05-10 11:24:47 16:24:47 Success IUENGINE Shutting down
2004-05-10 11:24:55 16:24:55 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
2004-05-10 11:24:56 16:24:56 Success IUCTL Checking to see if new version of Windows Update software available
2004-05-10 11:24:56 16:24:56 Success IUCTL Current iuctl.dll version: 5.3.3790.13
2004-05-10 11:24:56 16:24:56 Success IUCTL Current iuengine.dll version: 5.3.3790.13
2004-05-10 11:24:56 16:24:56 Success IUENGINE Starting
2004-05-10 11:24:56 16:24:56 Success IUENGINE Determining machine configuration
2004-05-10 11:24:56 16:24:56 Success IUENGINE Determining machine configuration
####

[MowGreen [MVP]]

Paula,

DO NOT uninstall IE6. The issues with it can be resolved without
resorting to this.

First, do you have a spyware program installed ? If not, go here to
scan your system for their presence :

Do you have parasites
http://www.aumha.org/a/noads.htm

If spyware is found go here (If none is found on the system skip
this step) :
The Parasite Fight - Quick Fix Protocol
http://www.aumha.org/a/quickfix.htm
=============================================================

When you are certain the system is clean, boot to Safe Mode and use
the Repair Tool for IE :

180902 - How to Start a Windows 98-Based Computer in Safe Mode
http://support.microsoft.com/?kbid=180902

Description of the Internet Explorer Repair Tool
http://support.microsoft.com/?kbid=194177
===============================================================
> Version 6.0.2600.0000IC

You state that this is your IE version. This is not IE6 SP1.
Try this : Create a new folder in My Documents. Name it InstallIE.
Open the Program Files\Internet Explorer\Uninstall Information
folder. Move all of the contents of this folder to the folder you
created, InstallIE. Temporarily disable your antivirus program.
Now run the setup for IE6. If it installs you can delete the
InstallIE folder. If not, move the contents of the folder back to
the Program Files\Internet Explorer\Uninstall Information folder.

Please post back with your progress.

MowGreen [MVP]
*-343-* Never Forgotten

Paula wrote:

> Thanks mdjr. BTW: I decided to try Mark7's advice from a
> previous related post, but have run into a brick wall there as
> well. I tried to download the MSIE 6 SP1 install so that I'd
> have it local on my machine. My intent was to use Add/Remove
> programs to uninstall "Microsoft Internet Explorer 6.0 and
> Internet Tools" and then run the install saved locally.
> Well...as soon as I try to download my machine hangs. Aaargh!!
> I've done it twice the second time I disabled my firewall just
> incase that was the issue and it still hung. I'm at a loss what
> to try now.

[MowGreen [MVP]]

[intr...@gmail.com]

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