"Patrick" <Pat...@discussions.microsoft.com> wrote in message news:62E0B597-CBF5-48FC...@microsoft.com...
>i have an excerpt from my windows update log and have tried several of the
> other suggestions on the message boards for this error but to no avail, i
> need to send it to an Mvp
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First, please refer to the following steps to rename the temporary folder
"SoftwareDistribution":
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net start WuAuServ
If the issue persists after we tried the above steps, I suggest we refer to
the following Microsoft Knowledge Base article:
You receive Initialization error 0x80072F78 while the Windows Update Web
site is loading
http://support.microsoft.com/?id=836985
++++++++++++++++++++++++++++++++++
You can get to WU Support from Internet Explorer via:
Help > Online Support > in Assisted Support topic >
"Select a product to view your assisted support options" >
in Windows topic > "Windows Update" > select your country >
start email request > accept license agreement >
and so forth, then fill out and submit their form.
"Patrick" <Pat...@discussions.microsoft.com> wrote in message news:58DB430F-DACD-4F4B...@microsoft.com...