Win 2K Update Error 0x80246008 and BITS Error 2147024894: Need Registry Editing Help

the7777777

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Sep 3, 2005, 5:13:49 PM9/3/05

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I have been attempting to get my father's computer to download updates
from Microsoft's auto updater on their main site for several hours.

Sadly, he still uses Windows 2000 and I have yet to find a lot of
information on how to troubleshoot this problem on it, but that which
the Microsoft site supplies and some various forums have been helpful
in identifying that it is a problem with the Background Intelligent
Transfer Service refusing to start. Whenever I attempt to start it via
services.msc I have received the same error (service specific error
code -2147024894).

Apparently other TA users have experienced the same problem and
resolved it by adding
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
to the registry. I ran regedit.exe and soon realized how little I knew
of the program and how to add new keys properly. Now, if it were my
computer I would have added the key as best I could, but since my
father would not look kindly on me crashing his computer, my decision
was to look to a higher power for help. =)

If someone would be so kind as to reply with a step by step as to how
to add the key and any strings that I would need (or supply a link to a
page with one) it'd be much obliged.

Thanks much!

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the7777777
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Patti MacLeod

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Sep 4, 2005, 11:08:54 AM9/4/05

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Hi the7777777,

Torgeir Bakken (MVP) supplied the contents of that registry key, exported
from a WIN2K machine, in this post:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/0e88d68016a4e396

You can copy the relevant information from the post into Notepad, then save
it as FilesNotToBackup.reg

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"the7777777" <the77777...@DoNotSpam.com> wrote in message
news:the77777...@DoNotSpam.com...

Maurice N ~ MVP

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Sep 4, 2005, 11:32:41 AM9/4/05

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Go slow & careful here.
a) Using Regedit, be sure to first make a backup copy of the registry.
Go to Sart | Run | Regedit <enter>
In Registry Editor, select My Computer (on left tree view) by clicking once,
then choose File , Export. This will begin a dialog to save a copy of the whole registry.
Give it a name. It has a .reg extension.

Then do a search for the Keys noted below and review carefully .

b) Does the pc have this key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

and then does it have this sub-key
BITS-metadata

if yes, what is the value?

The value on my XP (and apparently on Win2000 systems) is
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\*

Post back with "how much" of the above key is present on the system in question.
--
Maurice N
MVP Windows - Shell / User
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