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Internet Explorer 8 won't install

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Pringles83

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Jul 18, 2009, 4:52:01 PM7/18/09
to
For a long time I had a problem downloading updates with windows updater. I
finally contacted my ISP and they fixed it for me (sort of) the updates
downloaded but it has been sitting here for about 20 min. saying it is
preparing to install, and when i click "stop installatin" it does nothing...i
think something is wrong, can anyone help me... p.s.-i have windows vista

PA Bear [MS MVP]

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Jul 18, 2009, 5:10:25 PM7/18/09
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Please state your full Windows version (e.g., Vista SP1; Vista x64 SP2).

> ...it has been sitting here for about 20 min. saying it is


> preparing to install, and when i click "stop installatin" it does
> nothing...

Depending on your full Windows version, try being a little more patient: If
Automatic Updates is attempting to download/install SP2, the complete
installation process could take up to 2 hours. I'll be able to tell you
more when I know your full Windows version.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Pringles83

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Jul 18, 2009, 5:30:01 PM7/18/09
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i have Windows Vista SP1 Home Basic

PA Bear [MS MVP]

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Jul 18, 2009, 6:00:12 PM7/18/09
to
Chances are that Automatic Updates is attempting to install SP2. I'd
strongly recommend getting SP2 installed and running properly prior to
installing IE8.

Should you need it, free unlimited installation and compatibility support is
available for Windows Vista, but only for Service Pack 2 (SP2). This support
for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009.
Availability of chat or e-mail support differs depending on your geographic
location. Go to
http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 &
select appropriate category (e.g., Installation).

Installation Tips:

• Your computer will restart several times during the installation process:
Make certain you've saved your work and closed all open applications before
beginning the install.

• Disable (1) your anti-virus application, (2) any real-time system
protections afforded by any anti-spyware applications (except Defender), &
(3) your third-party firewall (if any) and then (4) enable the Windows
Firewall _before installing or uninstalling_ Vista SP2.

• The installation process can take an hour or (much) more: If you're
installing SP2 on a portable computer, make sure that you plug-in the power
cord and have the battery inserted into its bay.

==============================================================

HOW TO install Vista SP2 manually

<QP>
Generally, these errors can occur if the system files are corrupted.

To make clear the current situation, I recommend downloading Windows Vista
Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. Please
follow the steps below.

Note: This SP2 installation can be affected by certain third party programs
running in the background. If you are running any third party applications
such as Spyblocker, Internet or web accelerators (programs designed to boost
the speed of the Internet connection), security or anti-virus programs
(McAfee, Norton, etc.), I recommend we temporarily disable or shut them down
during our troubleshooting process. Please be sure to enable them again when
the update process has been completed.

Step 1: Download Windows Vista Service Pack 2 Standalone Installer
===================================================
1. Download Windows Vista SP2 from the link below according to your System
Type:

...Windows Vista Service Pack 2 - Five Language Standalone for x32-based
systems (Size: 348.3 MB)
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3

...Windows Vista Service Pack 2 - Five Language Standalone for x64-based
systems (Size: 577.4MB)
http://download.microsoft.com/download/8/3/b/83b8c814-b000-44a4-b667-8c1f58727b8b/Windows6.0-KB936330-X64-wave0.exe

2. Save the download to your desktop, do not Run it!

Step 2: Install Windows Vista SP2 in Clean Boot mode
========================================
Please disable all startup items and third party services when booting to
avoid conflict when installing Vista SP1:

1. Click "Start", type: MSCONFIG in the search box and press Enter.

Note: Please click "Continue" if the "User Account Control" window pops up.

2. Click "Services", check the "Hide All Microsoft Services" box and click
"Disable All" (if it is not gray).
3. Click "Startup", click "Disable All" and click "OK".

Note: Temporarily disabling the Startup Group only prevents the startup
programs from loading at startup. This shouldn't affect the system or other
programs. We can manually run these programs later. Go ahead and reboot your
system when prompted as you are exiting MsConfig.

4. After rebooting, right-click on the downloaded Windows Vista Service Pack
2 Standalone Installer, select "Run as Administrator" (if necessary) and
follow the instructions to install Windows Vista SP2.

To restore the computer to use a Normal Startup, repeat step 1 above. Then
click "Normal Startup" on the General tab, click "OK", and then restart the
computer.
</QP>
Modified from original MS Support source as quoted in
http://social.technet.microsoft.com/forums/en-US/itprovistasp/thread/4491fe25-be44-430e-a384-fb58c5da5ad0/

Pringles83

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Jul 18, 2009, 10:04:01 PM7/18/09
to

but i'll be ok without it right? IE8 that is i dont have the cash to replace
my operating system right now

> ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based

> ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based

PA Bear [MS MVP]

unread,
Jul 19, 2009, 12:36:14 PM7/19/09
to
You'll be just fine if you choose not to install IE8. Should you decide
that you want to install it later on, just post in this newsgroup and ask
for assistance.

jake_ie8team

unread,
Jul 22, 2009, 5:24:01 PM7/22/09
to

Also check out this thread on the Microsoft Answers forum - 'Just
installed IE 8 - Technology Questions' (http://tinyurl.com/mc5r2l)
- Jake
MSFT Internet Explorer Outreach Team


--
jake_ie8team
Posted via http://www.vistaheads.com

PA Bear [MS MVP]

unread,
Jul 22, 2009, 8:04:00 PM7/22/09
to

jake_ie8team wrote:

> Pringles wrote:
>> For a long time I had a problem downloading updates with windows
>> updater. I
>> finally contacted my ISP and they fixed it for me (sort of) the updates
>> downloaded but it has been sitting here for about 20 min. saying it is
>> preparing to install, and when i click "stop installatin" it does
>> nothing...i
>> think something is wrong, can anyone help me... p.s.-i have windows
>> vista
>
> Also check out this thread on the Microsoft Answers forum - 'Just
> installed IE 8 - Technology Questions' (http://tinyurl.com/mc5r2l)
> - Jake
> MSFT Internet Explorer Outreach Team

@Jake: That's actually a thread in IE General newsgroup, d00d! =>
http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_frm/thread/c6a3205ede1693b6

Barkleybeast

unread,
Jun 4, 2010, 2:01:14 PM6/4/10
to
I have a similar problem - Windows Update keeps telling me I should install
IE8 and other Security Updates, and appears to install them correctly, but
they aren't really installed and Windows Update just installs them again the
next day with the same result! The Security Update KB979683 has been
installed every night for the past month, for instance.

I tried following your procedure below to install SP2. The installation
stops with the message that I must install SP1 first. But SP1 is already
installed - I see "Version 6.0 (Build 601: Service Pack 1)" when I check my
Windows version. I tried reinstalling SP1, but it simply told me that SP1
was already installed.

Any idea where to go from here? I'm running Windows Vista Home Premium on
a PC with dual AMD Athlon 64 X2 3800+ cores.


"PA Bear [MS MVP]" wrote:

> Chances are that Automatic Updates is attempting to install SP2. I'd
> strongly recommend getting SP2 installed and running properly prior to
> installing IE8.
>

> Installation Tips:
>
> • Your computer will restart several times during the installation process:
> Make certain you've saved your work and closed all open applications before
> beginning the install.
>
> • Disable (1) your anti-virus application, (2) any real-time system
> protections afforded by any anti-spyware applications (except Defender), &
> (3) your third-party firewall (if any) and then (4) enable the Windows
> Firewall _before installing or uninstalling_ Vista SP2.
>
> • The installation process can take an hour or (much) more: If you're
> installing SP2 on a portable computer, make sure that you plug-in the power
> cord and have the battery inserted into its bay.
>
> ==============================================================
>
> HOW TO install Vista SP2 manually

....

PA Bear [MS MVP]

unread,
Jun 4, 2010, 5:10:16 PM6/4/10
to
To avoid confusion, please begin a new thread about your specific problem
and computer. State your IE version and full Windows version (e.g., WinXP
SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in
your first post. Thank you.


Barkleybeast wrote:
> I have a similar problem - Windows Update keeps telling me I should
> install
> IE8 and other Security Updates, and appears to install them correctly, but
> they aren't really installed and Windows Update just installs them again
> the
> next day with the same result! The Security Update KB979683 has been
> installed every night for the past month, for instance.
>
> I tried following your procedure below to install SP2. The installation
> stops with the message that I must install SP1 first. But SP1 is already
> installed - I see "Version 6.0 (Build 601: Service Pack 1)" when I check
> my
> Windows version. I tried reinstalling SP1, but it simply told me that SP1
> was already installed.
>
> Any idea where to go from here? I'm running Windows Vista Home Premium
> on
> a PC with dual AMD Athlon 64 X2 3800+ cores.
>
>

> On 18 July 2009, PA Bear wrote:
>> Chances are that Automatic Updates is attempting to install SP2...

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