WindowsUpdate_80244019 Help

[Bipin]

Pls. help me with WindowsUpdate_80240016 error. i m unable to update

Thanks
Bipin

[MowGreen [MVP]]

0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
Http status 404 - object not found.

Click the Start orb, in the Search box type in services
Scroll down to Win HTTP Web Proxy Auto-Discovery Service
*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
Properties
Set the Startup type to Automatic

*Do NOT* select Automatic delayed start

Click Apply, OK and then restart the system.
Try to update now.

If no joy, which Version of Windows [and Service Pack level] and which
firewall is being used ?

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

[AytacOnline]

I had the same problem and I followed all the steps you've write down here,
but it isn't working
My laptop is Windows Vista Home Basic and Service Pack 1
And my Windows firewall was turned off, I've turned on again, but it stil
doesn't work.

[MowGreen [MVP]]

Please make another attempt to update. If it fails again, post the last
50 or so lines of the WindowsUpdate.log located in WINDOWS.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

Start at the bottom of the log for the most recent entries. IF there are
no FATAL or WARNING errors in the last 50 or so lines, go back up in the
log for older entries and see if any are located there.
Post back with a section of the log that contains FATAL or WARNING entries.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

[AytacOnline]

These are the last 50 lines on my WindowsUpdate.log

2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
80072ee7.
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
80072ee7.
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
80072ee7.
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
80072ee7.
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab: error
0x80190194
2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
download package information, error = 0x80244019
2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
= 0x80244019
2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
self-update check returned 0x80244019
2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
2008-10-20 21:17:24:777 1188 1440 Agent *********
2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-10-20 21:17:24:777 1188 1440 Agent *************
2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
for update with error 0x80244019
2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
result = 0x80244019
2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
error code 80244019
2008-10-20 21:17:24:777 1188 414 AU #########
2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
2008-10-20 21:17:24:777 1188 414 AU #############
2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
2008-10-21 00:17:24
2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
2008-10-21 01:00:00
2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244019.

[MowGreen [MVP]]

There's a communication issue with the update servers.
Check the WindowsUpdate.log again to see if the latest Version of the
Windows Update Agent is installed. It will show in the log as -

2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
whether self-update is required ***********
2008-10-21 09:05:36:139 980 374 Setup * Inf file:
D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
<snip>
There will be a list of .dll files being checked.

Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
and do Method 1 and 2 for Vista.

If no joy, see: http://support.microsoft.com/kb/883821
Click on the '0x80072EE7 error code' and see if the HOSTS file
needs edtiting and read the Note under it to see if anything listed
pertains to the system.

If still no joy - You may encounter temporary connection-related errors
when you use Windows Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

[AytacOnline]

I think my problem is inside hosts.sam file
I've searched the problem with the link you gave me
http://support.microsoft.com/kb/883821
then I looked up to the hosts.sam file and I opened it with notepad.exe
And it looks like this
-------------------------------------------------------------------------------------------------
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost
-------------------------------------------------------------------------------------------------

[MowGreen [MVP]]

HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
addys. Is that entry in HOSTS, too ?

> Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
> and do Method 1 and 2 for Vista.

The HOSTS.sam file has been overwritten with a backup of the HOSTS file
on my system so I can't see if that entry is unusual or atypical, but it
should have no bearing as to any of the MS update servers.

[AytacOnline]

I don't think so because I'm trying to folow the steps you gave me
but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
a proxyserver

And I've tried every help you gave me but it doesn't works.

On windows XP you can start updating from the microsoft's website, can we
doit for vista too? Maybe it will work that way?

[MowGreen [MVP]]

1. DHCP is enabled, correct ?

2. What is the installed antivirus/security suite/anti-malware software?

In your first post to this thread you mentioned you had the same problem
as the original poster [OP} had, namely error 80244019.
That error in Vista has been traced to the presence of malware by
several posters in this newsgroup. Would you please use Internet
Explorer and do a scan here ?:
http://onecare.live.com/site/en-us/center/howsafe.htm

If malware is detected on the system we'll refer you to some
anti-malware forums to finish cleaning up the system.
If malware is *not detected*, we'll recommend a tool that will install
the latest Windows Update Agent and reset automatic updates [aka Windows
Update in Vista].

Vista doesn't update at the Windows|Microsoft Update sites.
It can be manually updated from the MS Download Center and the MS Update
Catalog, if need be.

[AytacOnline]

1.DHCP is enabled
2.I've Norton 360 installed on my pc and when he finds a malware he delete
it automatic, if it doesn't I delete it by my own. I can't install the scan
program of livecare, first the yellow pop-up blocker showed up, I activated
it then I retried and it won't download.

[MowGreen [MVP]]

I'm sorry I didn't ask about the installed security software previously.
The connectivity issue is either directly related to Norton 360 and/or,
going by Symantec's past history, the system may be infected despite
N300's presence.

You'll need to *totally* disable all services and processes associated
with N360 first, including it's firewall/antispyware/etc, in order to be
able to do an online scan - http://www.netnanny.com/kb/125

**Enable the native Vista firewall***

Then revisit the OneCare scanner or the Eset [NOD32] online scanner
using IE: http://www.eset.com/onlinescan/

IF no malware is detected, good.
IF malware is detected, please let us know what was detected and then
we'll refer you to anti-malware forums to ensure that all malwares have
been detected and removed.

[AytacOnline]

I can't make the online scan programs of eset and onecare.
I've unistalled N300 and installed Windows livecare, but it's the same
problem. I can't update the Windows Update and Windows Defender.

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[AytacOnline]

I don't know how, but my problem seems to be gone. I saw the update logo next
to the clock on the bottomleft of the screen. then I installed all the
updates, then I press to "find new updates" and now it was working. But
windows live oncare has disabled windows defender, I can't update that
program.

[PA Bear [MS MVP]]

OneCare includes Defender. Installing OneCare in Vista will disable the
standalone version of Defender so don't worry about it.

>> I've unistalled [N360] and installed Windows livecare

1. Download the Norton Removal Tool, saving it to your desktop:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

2. Right-click on the saved file and select Run as Administrator.

3. Reboot.

Question: Was your Norton 360 subscription current?
--
~PA Bear

>>>>> AytacOnline wrote:
>>>>>> I don't think so because I'm trying to folow the steps you gave me
>>>>>> but when I write "netsh winhttp reset" on cmd.exe it shows that I
>>>>>> don't have a proxyserver
>>>>>>
>>>>>> And I've tried every help you gave me but it doesn't works.
>>>>>>
>>>>>> On windows XP you can start updating from the microsoft's website,
>>>>>> can
>>>>>> we doit for vista too? Maybe it will work that way?
>>>>>>
>>>>>> "MowGreen [MVP]" wrote:
>>>>>>> HOSTS.sam is just a sample file. Windows uses the HOSTS file to map
>>>>>>> IP
>>>>>>> addys. Is that entry in HOSTS, too ?

>>>>>>> <snip>

[AytacOnline]

What do you mean with

> Question: Was your Norton 360 subscription current?

Do you mean that I have payed or not?
If it's that it was a 90 days trial, it camed along with the laptop.

[PA Bear [MS MVP]]

When did you purchase the computer (date)? When did you first turn on the
computer (date)? When did you install OneCare (date)?

The above notwithstanding, you should perform Steps #1 thru #3 in my
previous reply.

[himorroid]

I've been reading different post on this due to having the same problem with
the WindowsUpdate error 80244019. I found out it was a "DNSChanger Trojan" I
downloaded spybot search and destroy ran the program and removed the infected
items. Then I restarted my computer and my windows update worked. I hope this
helps any one who reads this.

[timalan]

himorroid;1072549 Wrote:
> I've been reading different post on this due to having the same problem
> with
> the WindowsUpdate error 80244019. I found out it was a "DNSChanger
> Trojan" I
> downloaded spybot search and destroy ran the program and removed the
> infected
> items. Then I restarted my computer and my windows update worked. I
> hope this
> helps any one who reads this.
>

> thanks alot himorroid, i downloaded spybot search and destroy and ran
> it and now my windows update works....
> So do like himorroid says and windows update will work if you have the
> error 80244019.....
> take care!
> timalan

--
timalan
Posted via http://www.vistaheads.com

[MowGreen [MVP]]

You do realize that

1) the post in the thread you are replying to is a MONTH old
2) running Spybot only removed one *symptom* of a malware infection

You need to either have someone who is technically 'aware' peruse the
system or, visit a reputable anti-malware forum to ensure the system
gets cleaned up properly.
Otherwise the 'DNSChanger trojan' will reappear along with some of it's
"buddies":

http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0
http://spywarewarrior.com/viewforum.php?f=5

*Please* read the guidelines of the forum of your choice prior to posting.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

[Denkai]

Alright here it is, I'm still getting the WindowsUpdate_80244019 after
everything suggested in this tread, trojan checker, win http service
activation, DHCP authintication, and no joy. I've reinstalled Vista
altogether 3 times. I've gotten the same code without fail. I've changed
modems, I've changed routers, I don't know what is going on!!! lol. I
know that I can't download from the microsoft website at all. I goto
downloads.microsoft.com and I get absolutely nothing. any tips? oh and
here is a copy of my windowsupdate.log file in its entirety. fresh
install so hope it isn't to small. oh, and I am running Vista Business
Without SP1, I would have SP1, but I can't get to
downloads.microsoft.com to download it.

Th

--
Denkai
Posted via http://www.vistaheads.com

[PA Bear [MS MVP]]

0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
Http status 404 - object not found

> ...I've reinstalled Vista altogether 3 times.

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Has the machine ever been connected to the internet or any networks without
a firewall enabled?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it &
which was reinstalled when you reinstalled Windows each time)?
============
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

<psst> Setting up Windows Mail (Vista) to access Microsoft newsgroups
http://www.winhelponline.com/blog/microsoft-newsgroup-setup-instructions-for-windows-mail/

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[Denkai]

okay apparently I have some sort of trojan on both my routers, I've
connected my computer directly to the internet and I am now able to
connect fine. Thanks for the help.'PA Bear [MS MVP Wrote:
> ;1162234']0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND

> Http status 404 - object not found
>
> > ...I've reinstalled Vista altogether 3 times.
>
> 5 steps to help protect your new computer before you go online

> 'Protect Your Computer - Latest Security Tools - Microsoft Security'
> (http://www.microsoft.com/protect/computer/advanced/xppc.mspx)

>
> Has the machine ever been connected to the internet or any networks
> without
> a firewall enabled?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)?
> What third-party firewall (if any)?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it &
> which was reinstalled when you reinstalled Windows each time)?
> ============
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> For home users, no-charge support is available by calling
> 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated
> with
> security updates.
>
> <psst> Setting up Windows Mail (Vista) to access Microsoft newsgroups

> 'Microsoft Newsgroup Setup Instructions for Windows Mail - The
> Winhelponline Blog' (http://tinyurl.com/4octfl)

> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin 'AumHa Forums' (http://aumha.net)
> DTS-L 'Microsoft MVPs Desktop Systems dts-l  mail list'
> (http://dts-l.net/)

>
> Denkai wrote:
> > Alright here it is, I'm still getting the WindowsUpdate_80244019
> after
> > everything suggested in this tread, trojan checker, win http service
> > activation, DHCP authintication, and no joy. I've reinstalled Vista
> > altogether 3 times. I've gotten the same code without fail. I've
> changed
> > modems, I've changed routers, I don't know what is going on!!! lol. I
> > know that I can't download from the microsoft website at all. I goto
> > downloads.microsoft.com and I get absolutely nothing. any tips? oh
> and
> > here is a copy of my windowsupdate.log file in its entirety. fresh
> > install so hope it isn't to small. oh, and I am running Vista
> Business
> > Without SP1, I would have SP1, but I can't get to
> > downloads.microsoft.com to download it.
> >
> > Th

[PA Bear [MS MVP]]

DNS.Redirector infections can affect routers as well as all networked
machines. If an uninfected machine is put on a network with an infected
machine, the uninfected machine will be (re)infected within seconds! You
MUST clean up all machines before reconnecting them to a network. In some
cases, the router will need to be reset or reinstalled, too.
============
On each machine:

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075

http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Post your logs to

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[ESMaddock]

I'm having the same error. I've tried altering the services as described
above. It didn't work. I have Windows Vista Ultimate SP1 with Windows
Firewall. I've tried updating with the Firewall enabled and disabled and it
doesn't work either way. Here is the code from the WindowsUpdate.log:

2009-03-07 21:33:42:133 5916 750 AU Launched new AU client for directive
'Download Progress', session id = 0x1
2009-03-07 21:33:44:390 6380 1a54 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2009-03-07 21:33:44:390 6380 1a54 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-03-07 21:33:44:388 6380 1a54 AUClnt Launched Client UI process
2009-03-07 21:33:44:711 6380 1a54 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2009-03-07 21:33:44:711 6380 1a54 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-03-07 21:33:44:711 6380 1a54 Misc = Module:
C:\Windows\system32\wucltux.dll
2009-03-07 21:33:44:711 6380 1a54 CltUI AU client got new directive =
'Download Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2009-03-07 21:33:46:158 5916 1954 Handler FATAL: CBS called Error with
0x8000ffff,
2009-03-07 21:33:46:160 5916 89c Handler FATAL: UH: 0x8000ffff: Async stage
operation failed in CUHCbsHandler::StageCbsPackage
2009-03-07 21:33:46:163 5916 89c Handler FATAL: Request generation for CBS
update complete with hr=0x8000ffff and pfResetSandbox=0
2009-03-07 21:33:46:163 5916 89c Handler FATAL: Error source is 106.
2009-03-07 21:33:46:164 5916 89c DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x8000ffff.
2009-03-07 21:33:46:164 5916 89c DnldMgr Error 0x8000ffff occurred while
downloading update; notifying dependent calls.
2009-03-07 21:33:46:901 5916 89c Agent *********
2009-03-07 21:33:46:901 5916 89c Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdatesWuApp]
2009-03-07 21:33:46:901 5916 89c Agent *************
2009-03-07 21:33:46:901 5916 19a4 AU >>## RESUMED ## AU: Download update
[UpdateId = {EAF79ADD-AF4F-423E-B1BE-D5F4D67B7B3E}]
2009-03-07 21:33:46:902 5916 19a4 AU # WARNING: Download failed, error =
0x8000FFFF
2009-03-07 21:33:46:902 5916 19a4 AU #########
2009-03-07 21:33:46:902 5916 19a4 AU ## END ## AU: Download updates
2009-03-07 21:33:46:902 5916 19a4 AU #############
2009-03-07 21:33:46:902 5916 19a4 AU Setting AU scheduled install time to
2009-03-08 17:00:00
2009-03-07 21:33:46:903 5916 19a4 AU AU setting pending client directive to
'Unable To Detect'
2009-03-07 21:33:46:905 5916 19a4 AU Changing existing AU client directive
from 'Download Progress' to 'Unable To Detect', session id = 0x1
2009-03-07 21:33:46:928 5916 89c Report REPORT EVENT:
{7E9EBDC9-48DB-4A83-9533-D8CBCA562A9B} 2009-03-07
21:18:52:003-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2009-03-07 21:33:47:128 6380 1a54 CltUI AU client got new directive =
'Unable To Detect', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2009-03-07 21:33:51:525 5916 89c Report REPORT EVENT:
{3289C152-0B92-4BFD-BF54-C414A7DFA7B9} 2009-03-07
21:33:46:525-0500 1 161 106 {EAF79ADD-AF4F-423E-B1BE-D5F4D67B7B3E} 101 8000ffff AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
2009-03-07 21:34:02:769 5916 1954 AU Triggering AU detection through
DetectNow API
2009-03-07 21:34:02:769 5916 1954 AU Triggering Online detection (interactive)
2009-03-07 21:34:02:770 5916 750 AU #############
2009-03-07 21:34:02:770 5916 750 AU ## START ## AU: Search for updates
2009-03-07 21:34:02:770 5916 750 AU #########
2009-03-07 21:34:02:781 5916 750 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {7D516307-6272-4870-8264-806FFE21B01C}]
2009-03-07 21:34:02:782 5916 89c Agent *************
2009-03-07 21:34:02:783 5916 89c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-03-07 21:34:02:783 5916 89c Agent *********
2009-03-07 21:34:02:783 5916 89c Agent * Online = Yes; Ignore download
priority = No
2009-03-07 21:34:02:783 5916 89c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2009-03-07 21:34:02:783 5916 89c Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-03-07 21:34:02:783 5916 89c Agent * Search Scope = {Machine}
2009-03-07 21:34:02:783 5916 89c Setup Checking for agent SelfUpdate
2009-03-07 21:34:02:810 5916 89c Setup Client version: Core: 7.2.6001.784
Aux: 7.2.6001.784
2009-03-07 21:34:02:880 5916 89c Misc Validating signature for

C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:

2009-03-07 21:34:02:989 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:132 5916 89c Misc Validating signature for

C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:

2009-03-07 21:34:03:142 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:181 5916 89c Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-03-07 21:34:03:181 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-03-07 21:34:03:190 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:459 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-03-07 21:34:03:467 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:472 5916 89c Misc Validating signature for

C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:

2009-03-07 21:34:03:480 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:529 5916 89c Misc Validating signature for

C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:

2009-03-07 21:34:03:537 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:602 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-03-07 21:34:03:627 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:753 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-03-07 21:34:03:761 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:800 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-03-07 21:34:03:829 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:03:876 5916 89c Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-03-07 21:34:03:884 5916 89c Misc Microsoft signed: Yes
2009-03-07 21:34:04:123 5916 89c Setup Determining whether a new setup
handler needs to be downloaded
2009-03-07 21:34:04:164 5916 89c Setup SelfUpdate handler update required:
Current version: 7.2.6001.784, required version: 7.2.6001.788
2009-03-07 21:34:04:173 5916 89c Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.2.6001.788"
2009-03-07 21:34:10:221 5916 89c Handler FATAL: UH: 0x8000ffff:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2009-03-07 21:34:10:222 5916 89c Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x8000FFFF
2009-03-07 21:34:10:222 5916 89c Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.2.6001.788" failed,
error = 0x8000FFFF
2009-03-07 21:34:10:222 5916 89c Setup FATAL: SelfUpdate check failed, err =
0x8000FFFF
2009-03-07 21:34:10:223 5916 89c Agent * WARNING: Skipping scan,
self-update check returned 0x8000FFFF
2009-03-07 21:34:10:515 5916 89c Agent * WARNING: Exit code = 0x8000FFFF
2009-03-07 21:34:10:515 5916 89c Agent *********
2009-03-07 21:34:10:516 5916 89c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-03-07 21:34:10:517 5916 89c Agent *************
2009-03-07 21:34:10:517 5916 89c Agent WARNING: WU client failed Searching
for update with error 0x8000ffff
2009-03-07 21:34:10:518 5916 19a4 AU >>## RESUMED ## AU: Search for
updates [CallId = {7D516307-6272-4870-8264-806FFE21B01C}]
2009-03-07 21:34:10:518 5916 19a4 AU # WARNING: Search callback failed,
result = 0x8000FFFF
2009-03-07 21:34:10:518 5916 19a4 AU # WARNING: Failed to find updates
with error code 8000FFFF
2009-03-07 21:34:10:518 5916 19a4 AU #########
2009-03-07 21:34:10:518 5916 19a4 AU ## END ## AU: Search for updates
[CallId = {7D516307-6272-4870-8264-806FFE21B01C}]
2009-03-07 21:34:10:518 5916 19a4 AU #############
2009-03-07 21:34:10:518 5916 19a4 AU Need to show Unable to Detect
notification
2009-03-07 21:34:10:519 5916 19a4 AU AU setting next detection timeout to
2009-03-08 07:34:10
2009-03-07 21:34:10:519 5916 19a4 AU Setting AU scheduled install time to
2009-03-08 17:00:00
2009-03-07 21:34:15:223 5916 89c Report REPORT EVENT:
{B91CDF85-513A-4307-A76C-4CE64373753E} 2009-03-07
21:34:10:222-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.
2009-03-07 21:36:43:654 3956 614 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2009-03-07 21:36:43:654 3956 614 Misc = Process: C:\Windows\Explorer.EXE
2009-03-07 21:36:43:654 3956 614 Misc = Module:
C:\Windows\system32\wucltux.dll
2009-03-07 21:36:43:654 3956 614 WUApp No EULA acceptance needed
2009-03-07 21:36:43:656 5916 51c AU Cannot start install as another install
is in progress
2009-03-07 21:36:43:656 5916 51c AU WARNING: ApproveUpdatesInternal failed
with hr:80240016
2009-03-07 21:36:43:656 3956 614 WUApp WARNING:
IAutoUpdateClient::ApproveUpdates failed with hr:80240016
2009-03-07 21:36:43:656 3956 614 WUApp FATAL: ElevatedApproveUpdates failed
for 1 updates, hr=80240016
2009-03-07 21:36:43:656 3956 614 WUApp FATAL: Failed to begin install for 1
updates, error code 80240016

Any help would be greatly appreciated. Thanks.

[TaurArian]

Why didn't you start your own posting as it's not related to 80244019 help?

Error message when you try to install updates from the Windows Update Web
site or from the Microsoft Update Web site: "0x80240016"
http://support.microsoft.com/kb/957307
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

ESMaddock wrote:
:: I'm having the same error. I've tried altering the services as