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update rejected with error codes -643 and 664 (only Office PRO 20

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hmi

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Dec 21, 2009, 1:12:01 PM12/21/09

all the other updates (XP, IE etc.) have been successful.
Requested System Data:
OP System: Windows XP Home Ed.
Version: 5.1.2600 Service Pack 3, v.5857 Build 2600
Update: Windows Update (manual)
Last successful: today
Not updated: with error code -643: all Office 2003, Outlook, Word, Excel
KB974554,972580,973705,974771,973475,973443,976885,978551
with error code -664: KB975051 (Office 2003)

Anti-Virus: Avira Antivir Personal Free Antivirus 9.0.0.418
Update level 21.12.09
Firewall: Windows XP Standard
Antispy: Spybot Search+Destroy plus Teatimer
Office: 2003 PRO update level 4 weeks ago
IE: 8.0.6001.18702
CPU: INTEL Prozessor x86 Family 15 Model 2 Stepping 4
Genuine Intel Pentium 4~1992 Mhz
RAM: DIMM1: MDT Tech. MDT 1GB PC400 CL2.
DIMM2: Siemens SDU3264C2B12MTS-75
256 MB PC3200 DDR SDRAM (2.5-3-3-8@200MHz)
(2.0-3-3-7 @ 166 MHz)
Space on C:\ 13 GB free (from 50,0)

I´d appreciate if anybody could give a working solution
Thanks

Harry Johnston [MVP]

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Dec 21, 2009, 7:53:59 PM12/21/09

Download the failed updates from the Microsoft Download Center and install them
manually. There's some kind of glitch with Office updates on Microsoft Update,
hopefully it will be sorted out eventually but in the meantime it's back to the
old-fashioned process!

Harry.

hmi

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Dec 22, 2009, 3:03:02 AM12/22/09

Sorry Harry, this did not work.
I´ve got the error msg "could not apply update", no record in the
windowsupdate.log.
The ohotfix.exe need more than 5 minutes to start the installer and occupied
the CPU 88-98%
There must be another problem
rgds hmi

"Harry Johnston [MVP]" wrote:

> .
>

Harry Johnston [MVP]

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Dec 31, 2009, 5:50:49 PM12/31/09

Sorry for the delay in replying, the kids are home for the Christmas holidays so
I'm kept pretty busy at the moment! Unfortunately now that I have had a chance
to get back to you, I can't help, apart from suggesting that if you are a home
user you can get free assistance directly from Microsoft for problems related to
security updates.