Error 0x80070003
guyguns
WondowsUpdate software...it happens before the download page...i'm not able
to see them. I've tries many things but non worked..so please help me!! :)
thanks
fermu
Hash: SHA1
This issue appear if you modify the location of the program files folder.
See if this KB article helps you
**/You receive error message 0x80070003 when you try to update Windows
from the Windows Update Web site
http://support.microsoft.com/? kbid=836949
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Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Maurice N ~ MVP
If you have Windows XP or higher, see the following.
Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
"CHECK" (turn on) Display the contents of system folders.
Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.
The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
Review the permission on the softwaredistribution folder. Follow the
below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
<Quote>
If you are using windows XP Professional:
1. Click Start
2. Click Run
3. Type: %windir%
4. Press <Enter> or click OK. If prompted, click "Show these files and
folders"
5. Right-click on the folder "SoftwareDistribution" (notice no space between
software and distribution)
6. Click Properties
7. Click the Security tab
8. In the "Group or user names" click on the Administrators to select them.
9. In the "Permissions for Administrators, make sure "Full Control" is
checked (even if grayed out)
10. Click Advanced
11. Make sure you are on the Permissions tab
12. Again, select the Administrators group
13. Select the checkbox "Replace permission entries on all child objects
with entries..."
14. Click the Owner tab
15. With Administrators selected, check the box "Replace owner on
subcontainers and objects"
16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
Confirm you want to take the actions you took.
17. Click OK again, this time out of SoftwareDistribution Properties.
18. Close the window open to C:\Windows, or whatever directory correlates
with %windir% from step 3.
19. Click Start
20. Click Run
21. Type: services.msc
22. When this window opens, verify that both of the following services are
started. If they are not, start them:
a. Automatic Updates
b. Background Intelligent Transfer Service (BITS)
If you are using Windows XP Home Edition:
1. Reboot the machine and enter Safe Mode.
a. Reboot the machine
b. Just as the machine goes black and is starting to come up, start
pressing F8 every one second.
c. Repeat the previous step until you obtain a menu, and in that menu is
an entry "Safe Mode"
2. Login as an administrator
3. Perform steps 1-18 above
4. Reboot
5. Perform steps 19-22 above
</End quote>
Post back here with your findings and status.
--
Maurice N
MVP Windows - Shell / User
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Alan R
I have a similar problem. Windows Update has failed on me (XP SP2 Home
edition) about 150 times since 15 June. It tries to load it about twice
every day and fails with the 0x80070003 error. It only happens with one
particular MS patch: KB896428. All other patches succeed the first time. I
went through your instructions to change permissions etc. but it still fails.
Thinking that perhaps the patch had been downloaded incorrectly I tried
deleting it from the hard drive to force it to download it again - which it
did - but that did not help. Any othe suggestions?
Alan R
Maurice N ~ MVP
I think you likely need to post back, and attach an "extract" from your WindowsUpdate.log file for the (last) date at with this issue.
KB896428 is a fix from July 2005, and deals with an update to telnet. Telnet is a command prompt program for communicating with remote systems. If you do not run it your self, this fix is not super critical.
A few things you may try very quickly: Restart Windows. Be sure to close your user apps. Review your startup programs, and close those except for firewall software. Then retry Windows Update.
Also, try going with the HTTPS address
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Maurice N
MVP Windows - Shell / User
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