0x80070005 error

Jim G

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Jul 14, 2009, 11:07:01 PM7/14/09

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--
Jim G

Jim G

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Jul 14, 2009, 11:17:01 PM7/14/09

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sorry for bad message - both KB971633 and KB961371 updates fail to install
with the subject error. My system is
-- Windows XP Professional Service Pack 3 (build 2600)

Here are the respective update logs:

KB971633:

3.405: 2009/07/14 13:25:58.102 (local)
3.405:
C:\WINDOWS\SoftwareDistribution\Download\81038344b87b588eeda597731a587b20\update\update.exe (version 6.3.13.0)
3.415: Hotfix started with following command line: /si
/ParentInfo:9b3bdc1fdddd124bbc4455e6653ca9ff
3.415: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.415: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.815: DoInstallation: CleanPFR failed: 0x2
3.815: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
3.825: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
3.825: SetProductTypes: InfProductBuildType=BuildType.IP
3.825: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.855: Express: 190,124 bytes were downloaded.
4.516: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
4.586: KB971633 installation did not complete.
4.586: Update.exe extended error code = 0xf201

------------------------
KB961371:

1.302:
================================================================================
1.302: 2009/07/14 13:25:47.887 (local)
1.302:
C:\WINDOWS\SoftwareDistribution\Download\a8f719597d97278e8d5205d44676da41\update\update.exe (version 6.3.13.0)
1.302: Hotfix started with following command line: /si
/ParentInfo:3476b137b84537408869b2a3b8f7db65
1.302: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.302: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: DoInstallation: CleanPFR failed: 0x2
1.652: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error
0x2
1.652: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error
0x2
1.652: SetProductTypes: InfProductBuildType=BuildType.IP
1.652: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.662: Express: 55,480 bytes were downloaded.
1.773: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
1.803: KB961371 installation did not complete.
1.803: Update.exe extended error code = 0xf201

Jim G

"Jim G" wrote:

>
> --
> Jim G

TaurArian

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Jul 15, 2009, 4:53:33 AM7/15/09

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Jim G wrote:
:: sorry for bad message - both KB971633 and KB961371 updates fail to

One of the most common causes of this error code is the Anti Virus and Anti
Spyware software programs running on the computer.

You can try turning them off and then try the updates again. Keep the
firewall on though.

Virus scanning recommendations for computers that are running Windows Server
2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

Solving setup errors by using the SubInACL tool to repair file and registry
permissions
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx

--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

Jim G

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Jul 15, 2009, 8:56:03 AM7/15/09

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Kudos and thanx TaurArian. After I stopped 'Spybot Search and Destroy' and
re-applied the two updates, they both installed correctly. The anti-spyware
program was preventing the registry from being updated.
--
Jim G

TaurArian

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Jul 15, 2009, 5:21:55 PM7/15/09

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Thanks Jim for updating the thread. This may help others who are running the
same programs and are receiving the access denied error.

K

Jim G wrote:
:: Kudos and thanx TaurArian. After I stopped 'Spybot Search and