Windows Update Error 80080005
CptButtBeard
"Error(s):
Code 80080005 Windows Update encountered an unknown error."
I have been getting this for about 2 months and I have ignored it untill
now. I think it all started when I tried to update to SP2.
Please help!!
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PA Bear [MS MVP]
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
CptButtBeard
when I turn my computer on McAfee says it isn't working properly, open the
security center to fix, I do so and it's back to normal). I am also using
Mcafee for anti-spyware and as the firewall (along with defender, however
defender cannot "check for new definitions." Wrong place for this but
couldn't hurt to mention."). When I bought the laptop it came pre-installed
with Norton, it was a one month free trial. I had to call a McAfee
representative to help me completely uninstall the Norton, but this was in
June or July of 08.
> .
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Ǝиçεl
Disable Microsoft Windows Defender
<http://service.mcafee.com/faqdocument.aspx?id=TS100610> -=-
-=-
CptButtBeard
PA Bear [MS MVP]
Norton (and McAfee) applications are notorious for not uninstalling or
upgrading cleanly. Let's start by removing any Norton leftovers:
1. Download the Norton Removal Tool, saving it to your desktop:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
2. Close all open applications (i.e., anything with an icon on the taskbar).
3. Right-click on the file you saved in #1 above and select Run as
Administrator to run the utility. Don't TOUCH your keyboard until the run
completes, then reboot.
4. Test.
Question: Is the McAfee application named McAfee Security Center or McAfee
Internet Security?
CptButtBeard
to take with Norton, will that help the Windows Update problem?
> .
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CptButtBeard
time. Code 8024A000. WHat does this mean?
PA Bear [MS MVP]
update again? [yes/no]
8024A000 - WU_E_AU_NOSERVICE
The legacy AU client stopped because the sus server has been upgraded
Try downloading/installing Windows Update Agent v7.4.7600.266 using the
appropriate link on this page: http://support.microsoft.com/kb/946928
1. Download the installer, saving it to your desktop:
2. Close all open applications (i.e., anything with an icon on the taskbar).
3. Right-click on the file you saved in #1 above and select Run as
Administrator to run the utility. Don't TOUCH your keyboard until the run
completes, then reboot & test.
CptButtBeard
installed and ran them both. Nothing happened after I ran the Norton tool.
After I did the Update agent, I tried Windows Update with no success. Now
when I click "Check for updates" I ge tthe following dialouge box:
"Windows Update cannot currently check for updates, because the service is
not running. You may need to restart your computer."
I restarted and got the same message. No error code or anything else.
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PA Bear [MS MVP]
McAfee removal tool
(http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe),
reboot and then reinstall McAfee Security Center...
But I suspect that you may be seeing the effects of a hijackware infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
Also available via...
Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/
Otherwise...
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm
3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.
Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
CptButtBeard
unsolved probably for the life of this computer, which is just until I can
get my Macbook Pro. Thanks for the help!
> .
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PA Bear [MS MVP]
infected, too. (No, Macs are NOT immune to such infections!)
Michael
crap on the market, and even at that, YOU are still the one responsible for
getting infected! Go buy a MAC so I can head to their newsgroup and watch
you blame them when you screw up again.
--
"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."
"CptButtBeard" <CptBut...@discussions.microsoft.com> wrote in message
news:DFFDC181-7445-4134...@microsoft.com...
CptButtBeard
Windows PC since I was born (1990). It always has something wrong with it
whether it is a virus or some other problem. It always ends up with
uninstalling the OS then reinstalling it or some other ridiculous solution.
Now I can't even save in Word.
Right now, it is either spend a lot of money to get it fixed, or get a Mac.
Getting a Mac is in my best interest. 1. Less issues and they are easier to
solve. 2. Better software for what I am going to school for. 3. More
reliable. 4. I have tuition and books to pay for, it is smarter to buy
something really expensive that is reliable rather than something that is not
so reliable and pay out the ass to get it fixed. The list goes on from
diverse problems to minor improvements.
I am computer savvy, just not extremely savvy. I have worked in an IT
department and took a programming class in high school. Also, what did I do
to get what ever is wrong with my PC? All I do is type papers on it, very
minor web surfing, and pop in a DVD from time to time. I only download stuff
if I know for sure it is safe and rather sparingly at that.
You guys are just in denial that all Windows PCs are just like the Xbox 360
and the RROD, designed to break. Yes I have a 360 and I have been very lucky
thus far. I hope for you, and your wallet's sake, that you eventually wake
up, realize how bad Windows is, and do something about it.
Good bye Windows, hello Mac.
"Michael" wrote:
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