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Unable to locate winsrv.dll

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Joe Camel

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Jan 25, 2001, 1:10:19 PM1/25/01
to
Hey,

I am sure that a few other people must have run into this at one time or
another. We have a few 200mmx/32ram machines running NT 4 wkstn sp5 for use
by the public. I am not sure exactly what happens, but one day you turn on
the machine, and get to the blue screen that tells you your RAM count and
service pack and it just dumps with the message:

stop c0000135 unable to locate dll winsrv.dll. Could not be found at the
specified path default load path

Now, is there anyway to save this machine. I checked, and winsrv.dll is in
winnt/system32, I even replaced it with one from another machine, but no
luck. By the error it almost seems like you could change the load path
somewhere and fix it, but I have no idea where to start looking.

Many thanks if someone can help out.

J


Frank GoBell

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Jan 25, 2001, 11:36:23 PM1/25/01
to
"Joe Camel" <smo...@hotmail.com> wrote in message
news:uZRUYovhAHA.1232@tkmsftngp05...

--

Here's a Microsoft Knowledge Base article that might help.


PSS ID Number: Q173309

Article last modified on 10-21-2000


winnt:3.51,4.0

======================================================================

----------------------------------------------------------------------------
---

The information in this article applies to:


- Microsoft Windows NT Workstation versions 3.51, 4.0

- Microsoft Windows NT Server versions 3.51, 4.0

----------------------------------------------------------------------------
---


IMPORTANT: This article contains information about editing the registry.

Before you edit the registry, make sure you understand how to restore it if

a problem occurs. For information on how to do this, view the "Restoring

the Registry" online Help topic in Regedit.exe or the "Restoring a Registry

Key" online Help topic in Regedt32.exe.


SYMPTOMS

========


When you start Windows NT 4.0, the system stops and displays the following

message:


Stop: c0000135 {Unable to Locate DLL}

The dynamic link library FILE_NAME could not be found in the specified path

Default Load Path.


CAUSE

=====


This error can occur for any of the following reasons:


- File_name.dll is missing from the %SystemRoot%\system32 directory.


- Your computer is loading the Sermouse.sys file.


- If File_Name.dll exists, the software hive may be corrupted and,
therefore,

cannot load.


RESOLUTION

==========


The method for checking whether File_name.dll exists varies, depending on
the

file system in use.


For NTFS file systems, install a parallel copy of Windows NT into an unused

directory, and then verify that File_name.dll exists in the

%SystemRoot%\System32 directory.


For FAT File Systems, an MS-DOS installation disk can be used.


If the file exists, it is possible that the registry software hive has been

corrupted. Check the integrity of the software hive by using the following

procedure:


WARNING: Using Registry Editor incorrectly can cause serious problems that
may

require you to reinstall your operating system. Microsoft cannot guarantee
that

problems resulting from the incorrect use of Registry Editor can be solved.
Use

Registry Editor at your own risk.


For information about how to edit the registry, view the "Changing Keys And

Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and

Delete Information in the Registry" and "Edit Registry Data" online Help
topics

in Regedt32.exe. Note that you should back up the registry before you edit
it.


NOTE: In every case tested in which the software hive could not be loaded,
the

File_name was Winsrv.dll.


1. From a parallel installation of Windows NT, click Start, and then click
Run.


2. In the dialog box, type Regedt32.


3. On the toolbar for Registry Editor, click Window, and then click the
window

with the following name:


HKEY_LOCAL_MACHINE ON LOCAL MACHINE


4. Select the HKEY_LOCAL_MACHINE key in the left pane of the window.


5. On the menu bar, click Registry, and then click Load Hive.


6. Browse to %SystemRoot%\System32\config, where %SystemRoot% is the correct

installation of Windows NT that you want to check.


7. Click the file named Software. In Windows NT 4.0, this will be the file
named

Software that does not have an extension, and has a generic Windows icon
next

to it, not the file with the Notepad icon. In Windows 3.51, the file name is

System, has no extension, and has a generic Windows icon.


8. The system will prompt for a key-name to use in loading the hive. You can

type whatever you prefer in the dialogue box; Work would be a good choice.


9. The hive is corrupted if you receive the following error message:


Registry Editor could not load the key. The file is not a valid Registry

file.


After you have determined the problem, there are several ways to resolve it.
The

software hive can be restored by making a parallel installation from backup

files. It can also be restored from the latest emergency repair disk (ERD),

using the procedure outlined below.


NOTE: Windows NT 4.0 requires the Setupdd.sys file to be copied to disk 2 of
the

Windows NT Setup disks to perform this repair without a CD-ROM. This file
can be

found in Service Pack 2 or later. For additional information, please see the

following article in the Microsoft Knowledge Base:


ARTICLE-ID: Q150497

TITLE : How to Repair Windows NT System Files Without a CD-ROM Attached


1. Start the system with the Windows NT Setup disks.


2. At the first screen, press R for repair.


3. Use the arrow keys to move the cursor to Inspect Registry Files, and then

press ENTER to select that option. Next, move the cursor to Continue
(Perform

Selected Tasks) and press ENTER.


4. Let Windows NT perform the mass storage detection. When prompted, select
S to

specify additional drivers if your computer requires OEM drivers.


5. When prompted to do so, insert the emergency repair disk that was
originally

created for this computer, or press ESC to let Windows NT search for repair

information for version 3.51 or version 4.0.


6. Setup will then ask which registry files should be replaced. Using the
arrow

keys, move the cursor to Software (Software Information) and press ENTER.

Next, move the cursor to Continue (Perform Selected Tasks) and press ENTER.


7. When finished, restart your computer when Setup prompts you to do so.


For additional information to assist in repairing your Windows NT
installation,

please see the following articles in the Microsoft Knowledge Base:


ARTICLE-ID: Q146887

TITLE : Repairing Windows NT After the Application of Service Pack 3


ARTICLE-ID: Q129037

TITLE : Windows NT 3.5x and 4.0 Emergency Repair Process Screens


ARTICLE-ID: Q148262

TITLE : Removing Windows NT 3.51 SP4 or SP5 May Cause Logon Failures


ARTICLE-ID: Q103280

TITLE : Using an Emergency Repair Disk Created by Windows NT


ARTICLE-ID: Q150497

TITLE : How to Repair Windows NT System Files Without a CD-ROM Attached


Additional query words: 0xc0000135 winsrv.dll


======================================================================

Keywords : kberrmsg

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search
kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351
kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search

Version : winnt:3.51,4.0

Issue type : kbprb

============================================================================
=

Copyright Microsoft Corporation 2000.

Frank GoBell, MCSE+Internet


Shaun Kilcoin

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Feb 12, 2001, 7:47:59 AM2/12/01
to
Hi Joe,

Possible solution described here
http://askpro.east.net.cn/cgi-bin/view.pl?001938.
Seems this would only work if you have an Emergency Repair Disk.
We all do don't we!?!?!?!?!

Page may take a while to load. I could not find this article (Q150497 ) on
MS website!

Shaun.


"Joe Camel" <smo...@hotmail.com> wrote in message
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