Can't play AVI files from file server since XPSP2 install

Seth Art

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Aug 10, 2004, 5:09:12 PM8/10/04

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We installed XP service pack 2 this morning and since
then we can't play .avi files from our fileserver(win2000
powered). If I copy the same file locally it plays
fine. Also, MPEG and WMV files still play locally AND
remotely. Any ideas? TIA!!

-Seth

Chris Lanier [MVP]

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Aug 10, 2004, 5:37:54 PM8/10/04

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That's interesting, what codec's do the AVI's use? For things like DivX you
would want to make sure you reinstall whatever decoder you are using.

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"Seth Art" <anon...@discussions.microsoft.com> wrote in message
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Seth Art

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Aug 10, 2004, 6:11:08 PM8/10/04

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Thanks so much for the quick reply Chris.
The codec is Indeo® video 4.4 Decompression Filter. We
tried reinstalling, still nothing. When i copy the same
file locally and play it with the same media player it
works fine. My coworker tried WMP 10 beta but still no
luck. Every other OS besides SP2 the file plays fine
even if it is being pulled across the network. Also...
we tried disabling Windows Firewall in SP2 and still no
luck. Any other thoughts? Are you on SP2? I could
send you the file. Or since I am pretty sure its a SP2
issue is there someone else you might want to direct me
to? Thanks

>.
>

Chris Lanier [MVP]

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Aug 10, 2004, 6:23:29 PM8/10/04

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Did you get the latest copy of it? When I open my folder of test files in
SP2 I get the following -
http://msmvps.com/images/msmvps_com/chrisl/279/o_Indeo.JPG

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"Seth Art" <anon...@discussions.microsoft.com> wrote in message

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Ben

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Sep 18, 2004, 7:43:02 PM9/18/04

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I actually have exactly the same problem. Unlike Seth's situation, I'm using
a file server that is Linux-based. It is the Netgear ND508, manufactured
about 5-6 years ago.

I too was able to play *.AVI files fine off of the network disk on all my
machines, three of which have Windows 98 SE and Windows Media Player 9 and
one of which has Windows XP Profesional (before the SP2 update). Windows 98
SE with Windows Media Player 9 still plays the *.AVI files fine, as did my
Windows XP Pro-based machine with Windows Media Player 9 BEFORE the SP2
update.

Therefore, I initally noticed it after installing SP2 on my Windows XP Pro
machine that I could play *.AVI files, with sound and no picture. I
contacted Microsoft, but they just suggested reinstalling Windows Media
Player 9 or upgrading to the "then" Windows Media Player 10 Beta. I've since
upgraded to the final release of WM Player 10, and no luck, although my files
play locally.

When I right-click on an *.AVI Video file in Windows Explorer, it indicates
on the "Summary" tab, that the video compression has been done by Indeo Video
5. I recorded them using my Intel Pro PC Camera, manufactured about 5-6
years ago.

If anyone has any luck, I'd greatly appreciate feedback, as Microsoft has
been no help, and I think Windows Media Player 10 was their supposed fix,
which was no help at all.

Duke3d

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Sep 27, 2004, 11:53:01 AM9/27/04

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Add me to the list. Same scenario, since updating to SP2 I cannot play .AVI
movies across the network from a Windows 2000 server share.
I have a camera set-up on motion detection that saves the captured .AVI
(Indeo Video 5) to the server share fo security. I had been viewing them
every day using Media Player 9 across the wire from the network share with no
issue.
Since updating to SP2 I can no longer play the video's directly from the
share. I have the firewall disabled and also tried WMP 10 but I get the same
problem. (although WMP10 reports codec problems although this is incorrect as
the file plays fine locally.)
I can only play the files if I copy them from the sever to a local drive.
This is not a codec or WMP issue it appears to be an SP2 bug. Looks to me
like the video file is corrupted as it is cached locally from the network
share?
____________________________________________________________________

zachd [ms]

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Sep 28, 2004, 2:19:20 AM9/28/04

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This is correct - those files will not be able to be played back remotely.

You could change to a different codec (any, really, from any other vendor, I
believe) if you wanted this scenario to work with SP2.

-Zach
--
(speaking for myself and doing this in my free time)
See http://www.zachd.com/pss/pss.html for some helpful WMP info.
Following up to your post with the resolution is good netiquette.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "Lay Your Hands on Me" by "Thompson Twins" in Windows Media
Player 10.
--

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Sep 29, 2004, 4:30:52 AM9/29/04

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I'm here as a technical angel - I'll provide technical insight where it
might be valuable or useful. Questions of "Why" are outside the bounds of
what I answer, sorry.

I'd probably reencode the files if I were you. Old versions of codecs get
abandoned and unsupported for various good reasons. Heck, the old L&H codec
has the interesting feat of being the only audio codec I know that is
incompatible with itself, Vox has the ACM enumeration issue, etc.

-Zach

--
(speaking for myself and doing this in my free time)
See http://www.zachd.com/pss/pss.html for some helpful WMP info.
Following up to your post with the resolution is good netiquette.
This posting is provided "AS IS" with no warranties, and confers no rights.

Now Playing: "Steelband Music" by "Van Dyke Parks" in Windows Media Player
10.

Martin Danielsson

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Sep 29, 2004, 7:03:37 AM9/29/04

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> I'm here as a technical angel - I'll provide technical insight where it
> might be valuable or useful. Questions of "Why" are outside the bounds of
> what I answer, sorry.

Would you tell if you knew? Would you tell that you knew why? :-)

> I'd probably reencode the files if I were you. Old versions of codecs get
> abandoned and unsupported for various good reasons. Heck, the old L&H
> codec has the interesting feat of being the only audio codec I know that
> is incompatible with itself, Vox has the ACM enumeration issue, etc.

Well, the Indeo Video 5 codec is (was) the best bet for largest possible
compatibility among the different Windows versions; it's not that bad
either: It's far more easy to use than any other codec, and it's the only
codec which is preinstalled on most Windows versions which is able to
compress a 320x240 video stream on the fly on a midrange computer (< 1GHz),
and the image quality is ok. The most annoying thing about this new issue is
that the WMP seemingly does not have a single reason to behave like this.
The problem has to be _in the WMP code_ itself, as other DirectShow
applications may replay such Indeo Video Files flawlessly.

> -Zach

/Martin

bondijim

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Sep 29, 2004, 7:42:39 AM9/29/04

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I have the same problem. Since SP2 I can't play avi files (mpg etc are
all ok). It can't find or download the codec The error code is
C00D10D1. It affects all my players (WMP 10 / DivX / Real Player 1).

Any help appreciated! I'm pretty mad with Microsoft for clobbering my
lovely XP Professional!

Seth Art wrote:
> *We installed XP service pack 2 this morning and since

> -Seth *

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Chris Lanier [MVP]

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Sep 29, 2004, 8:19:22 AM9/29/04

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Only blame Microsoft if you know what you are talking about. What codec are
you looking for? Sounds like a third party codec not related to Windows or
WMP.

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Duke3d

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Sep 30, 2004, 4:37:01 AM9/30/04

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Zachd:
I agree with Martin on this one, there is no reason why this shouldn't work.
If the Indeo encoded .AVI plays locally then the codec is obviously supported
by WMP so stating "Old versions of codecs get abandoned" cant be true in this
case can it.

Oh and thanks for your answer of "yes this wont work" with no explanation. I
had already gathered that it doesn't work for myself and was trying to find a
solution hence my question of "why?" With your statement I would suspect if
you dont work for Microsoft directly then you are closely connected with them
as that is a typical Microsoft answer.

For anyone with this issue here is a simplification to save you a lot of
time and energy.

Q: WMP9 (or 10) + SP2
A: Buggy as hell, uninstall WMP and use another player until Microsoft fix it.

Nuff said!
__________________________________________________________________

zachd [ms]

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Sep 30, 2004, 5:11:42 AM9/30/04

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I would recommend you reencode the videos using a different codec. If you
find that idea horrible, I would suggest you actually contact Microsoft
support as opposed to using this peer support channel. Feedback provided
here doesn't really get to Microsoft on any terribly reliable basis, as it
is an unmonitored and unsupported peer forum.

-Zach
--
(speaking for myself and doing this in my free time)
See http://www.zachd.com/pss/pss.html for some helpful WMP info.
Following up to your post with the resolution is good netiquette.
This posting is provided "AS IS" with no warranties, and confers no rights.

Now Playing: "Pitter Patter" by "The Beach Boys" in Windows Media Player 10.

Martin Danielsson

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Sep 30, 2004, 8:44:57 AM9/30/04

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> I agree with Martin on this one, there is no reason why this shouldn't
> work.

FYI: http://www.ligos.com/indeo_support.htm (Section "Service Pack 2")

The people at Ligos know it, they sound quite as puzzled as we are and they
encourage to contact MS in order to ask why.

> If the Indeo encoded .AVI plays locally then the codec is obviously
> supported
> by WMP so stating "Old versions of codecs get abandoned" cant be true in
> this
> case can it.

Martin

Martin Danielsson

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Oct 1, 2004, 1:50:17 AM10/1/04

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> I would recommend you reencode the videos using a different codec. If you
> find that idea horrible, I would suggest you actually contact Microsoft
> support as opposed to using this peer support channel. Feedback provided
> here doesn't really get to Microsoft on any terribly reliable basis, as it
> is an unmonitored and unsupported peer forum.

Did that (using the XP SP2 chat). Answer was in this sense: "Uhm, well, we
know about this, but I don't think we'll do anything about it."

Regards,
Martin

Howardd21

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Dec 20, 2004, 11:44:40 PM12/20/04

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I found the same thing and confirmed that it is Windows XP SP2 that is
the problem. I copy the file to a local disk from a network share and
it works fine, so it is not the codec. Asking me to reencode all of
these files is ridiculous. Just make it work Microsoft.

Chris Lanier [MVP]

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Dec 21, 2004, 7:02:23 PM12/21/04

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Have you directly reported the issue to Microsoft?

--
Chris Lanier
http://www.msmvps.com/chrisl/

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