Error getting DRM Machine ID
Tester
local public library.
When I try opening the ODM file in Overdrive Media Console, for
delivery of the full media file, I get the error
Error 0xC00D2781: A problem has occurred in retrieving the Digital
Rights Management machine identification. Contact Microsoft Product
Support.
I get the same error (without the hex number) when I try, from OMC, to
get the "Security Upgrade" for WMP.
I am using XP Home on a Compaq Presario V5210us, WMP11, IE7 (but with
Mozilla 2.0.0.3 set as the default browser)
I didn't have any problem downloading a book using Adobe Reader 7. (I
don't care for the standalone flash-based reader which goes with Adobe
Reader 8.)
James
--
jnc
pras...@gmail.com
I am also getting the exact same problem.. Looking up on net for
almosta month but have not found a solution yet.
Win XP Prof SP2 . patched machine with Windows Media player 11
Can someone please help us out? Thanks
On May 10, 7:12 am, James <J...@discussions.microsoft.com> wrote:
> SameProblemhere! Any help out there?
> --
> jnc
>
>
>
> "Tester" wrote:
> > Hi. I am trying to listen to an Overdrive protected audio file from a
> > local public library.
>
> > When I try opening the ODM file in Overdrive Media Console, for
> > delivery of the full media file, I get the error
>
> > Error 0xC00D2781: AproblemhasoccurredinretrievingtheDigital
> >RightsManagementmachineidentification. Contact Microsoft Product
> > Support.
>
> > I get the same error (without the hex number) when I try, from OMC, to
> > get the "Security Upgrade" for WMP.
>
> > I am using XP Home on a Compaq Presario V5210us, WMP11, IE7 (but with
> > Mozilla 2.0.0.3 set as the default browser)
>
> > I didn't have anyproblemdownloading a book using Adobe Reader 7. (I
> > don't care for the standalone flash-based reader which goes with Adobe
> > Reader 8.)- Hide quoted text -
>
> - Show quoted text -
pras...@gmail.com
1. Rename the DRM folder to DRM.old. It can be found at: C:\Documents
and Settings\All Users\DRM
2. Close this window and open OverDrive Media Console.
3. Go to "Tools > Windows Media Player Security Upgrade". If it will
not run from the OverDrive Media Console, the security upgrade may
also
be run by going to (in Internet Explorer only) the following site:
http://drmlicense.one.microsoft.com/Indivsite (Please make sure to
have
Javascript and ActiveX enabled as well.)
On Jun 28, 4:35 pm, prash...@gmail.com wrote:
> I am also getting the exact sameproblem.. Looking up on net for
> almosta month but have not found a solution yet.
> Win XP Prof SP2 . patchedmachinewith Windows Media player 11
>
> Can someone please help us out? Thanks
>
> On May 10, 7:12 am, James <J...@discussions.microsoft.com> wrote:
>
>
>
> > SameProblemhere! Any help out there?
> > --
> > jnc
>
> > "Tester" wrote:
> > > Hi. I am trying to listen to an Overdrive protected audio file from a
> > > local public library.
>
> > > When I try opening the ODM file in Overdrive Media Console, for
> > > delivery of the full media file, I get the error
>
> > > Error 0xC00D2781: AproblemhasoccurredinretrievingtheDigital
> > >RightsManagementmachineidentification. Contact Microsoft Product
> > > Support.
>
> > > I get the same error (without the hex number) when I try, from OMC, to
> > > get the "Security Upgrade" for WMP.
>
> > > I am using XP Home on a Compaq Presario V5210us, WMP11, IE7 (but with
> > > Mozilla 2.0.0.3 set as the default browser)
>
> > > I didn't have anyproblemdownloading a book using Adobe Reader 7. (I
> > > don't care for the standalone flash-based reader which goes with Adobe
> > > Reader 8.)- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
Tony
Finally an anwer to my DRM problems with Rhapsody - though in an unlikely
corner of the of this forum (Fingers Crossed!).
(The solution http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp).
and NOT http://drmlicense.one.microsoft.com/crlupdate/en which also popped
up wnenever the DRM error message appeared.
-->the Upgrade button never worked. Soo thanks prash and ODM (And Microsoft
for the fix - though I think this should replace the second one above
Rgds,
Tony.
dbborton
I'm having the same problem--error code 0xC0002781. I tried following
Prash's instructions, but can't find a folder in Documents and Settings
labeled DRM. I've downloaded the Overdrive Media Console program and the
Windows Media Player 11, but haven't been able to use the program
because I run into the error code and the non-functioning "upgrade"
button every time I try to do the security upgrade.
D. B. Borton
dbbo...@earthlink.net
--
dbborton
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aims11
computer won't let me change the name of the DRM fil - says it's protected
and Overdrive just keeps telling me to do that and tries to give me different
ways to get it changed. I've tried going through the links others have
shared on here and never get the "upgrade complete" button to fill in. It
says it is completed but it never fully completes.
I have several books waiting for me and I can't download them!
Any other ideas out there?
dane2005
You need to go to *Windows Explorer *and under *Tools* you need to go to
*Folder Options *and select *View All Files and Folders*. Then you will
be able to find the folder you are looking for. It's a hidden file.
This worked perfect for me.
--
dane2005
------------------------------------------------------------------------
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nevek
out and doesn't work. How can I get it to work? Like the very first poster,
I am trying to install overdrive media and can't get past the first step of
upgrading the security components of WMP 11.0. I also do not have a DRM
folder, so I can't do that part of the solution. Help!
nevek
dane2005
Step by Step… Here we go…
1. Open *Windows Explorer*
2. Select *Tools*
3. Select *Folder Options*
4. Select the *View* tab
5. Select *Show hidden files and folders*
6. Select *Apply* then *OK*
7. Go to *My Computer* (still in *Windows Explorer*)
8. Go to *C:\Documents and Settings\All Users*
Here you should now see the *DRM* folder from here on follow the
instructions as told before. Change the file name to *DRM.old* and
rerun *Windows Media Player Security Upgrade* in the *OverDrive Media
Console*.
tlw1960
Okay, have some patience here with me. When I open IE and click tools I
do not have the word folder there.
--
tlw1960
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Faeriellyn
are dozens of folders with DRM as part of the name. The upgrade button is
grayed out for me too. If I do not use IE or/and do not allow scripts, and
both are
necesary for this operation, how do I allow IE and scripts? Thank you.
Neil Smith [MVP Digital Media]
Cheers - Neil
On Fri, 19 Oct 2007 12:53:02 -0700, Faeriellyn
<Faeri...@discussions.microsoft.com> wrote:
>I don't have the DRM folder under All Users. It's my work computer and there
>are dozens of folders with DRM as part of the name. The upgrade button is
>grayed out for me too. If I do not use IE or/and do not allow scripts, and
>both are
>necesary for this operation, how do I allow IE and scripts? Thank you.
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
Osiris
zachd [MSFT]
Why not? What did they say?
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Osiris" <Osi...@discussions.microsoft.com> wrote in message
news:767B56E0-2A20-4B8C...@microsoft.com...
crystalbtrfly07
> When I go to any of the websites listed below, the "Upgrade" button is
> grayed out and doesn't work. How can I get it to work?
I had to go to 'Tools' > 'Manage Add-ons' > 'Enable or Disable Add-ons'
and enable the add-ons. I'm not sure which ones you need, but I just
enabled them all. Then it worked for me. It installed and now I can
download with OverDrive!
Thanks for that link!
--
crystalbtrfly07
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Deke13
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
and the *Upgrade* button is greyed out for me as well.
Per crystalbtrfly07, I've tried enabling all of the add-ons. All are
enabled. Still grey *Upgrade* button.
Per prash.nu, I've browsed to the C:\Documents and Settings\All Users and
found no DRM folder.
Per dane2005, I've verified that the *Show hidden files and folders* has
been selected. Still no DRM folder.
I've searched for *drm* in *Documents and Settings* and found only
drmv2lic.bak in C:\Documents and Settings\deke13\My Documents\My
Music\License Backup. No help there.
So, is it my system? I'm running XP Service Pack 3 and Windows Media Player
11.
Deke13
by dane2005 (see below step 5a I added), but you also need to uncheck the
*Hide protected operating system files*.
Now you can find the DRM directory and rename it to DRM.old
Then, launch Overdrive, go to tools>Windows Media Player Security Upgrade,
and everything works fine.
____
Step by Step… Here we go…
1. Open *Windows Explorer*
2. Select *Tools*
3. Select *Folder Options*
4. Select the *View* tab
5. Select *Show hidden files and folders*
5a. Unselect *Hide protected operating system files (Recommended)*
6. Select *Apply* then *OK*
7. Go to *My Computer* (still in *Windows Explorer*)
8. Go to *C:\Documents and Settings\All Users*
Here you should now see the *DRM* folder from here on follow the
instructions as told before. Change the file name to *DRM.old* and
rerun *Windows Media Player Security Upgrade* in the *OverDrive Media
Console*.
--
dane2005
Neil Smith [MVP Digital Media]
to find the answer 15 minutes later yourself ;-))
Good work, thanks for posting back
Cheers - Neil
On Wed, 10 Sep 2008 10:04:01 -0700, Deke13
<Dek...@discussions.microsoft.com> wrote:
>AHA! I found the problem. Not only do you need to follow the steps listed
>by dane2005 (see below step 5a I added), but you also need to uncheck the
>*Hide protected operating system files*.
>
>Now you can find the DRM directory and rename it to DRM.old
>
>Then, launch Overdrive, go to tools>Windows Media Player Security Upgrade,
>and everything works fine.
>
>
>____
>Step by Step… Here we go…
>
>1. Open *Windows Explorer*
>2. Select *Tools*
>3. Select *Folder Options*
>4. Select the *View* tab
>5. Select *Show hidden files and folders*
>5a. Unselect *Hide protected operating system files (Recommended)*
>6. Select *Apply* then *OK*
>7. Go to *My Computer* (still in *Windows Explorer*)
>8. Go to *C:\Documents and Settings\All Users*
>
>Here you should now see the *DRM* folder from here on follow the
>instructions as told before. Change the file name to *DRM.old* and
>rerun *Windows Media Player Security Upgrade* in the *OverDrive Media
>Console*.
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
Ava2744
Ava2744
Scoobus
able to listen to my audiobooks! Thank you!
JulepKatz
Any additional suggestions.
nnayak62
Here are some more details that are missing in previous postings:
Error Message regarding Digital Rights Management machine
identification
Error OXCOOD2781 problem retrieving Digital Rights Management machine
identification. Contact Microsoft product support.
Please make sure to follow each step carefully.
1. Open the “Control Panel”.
2. Open “Folder Options” and select the “View” tab.
3. Select “Show hidden files and folders”.
4. Un-check “Hide protected operating system files”.
5. In the warning message you receive, click “Yes”.
6. Click “OK”.
7. Close the Control Panel.
8. Rename the DRM folder to DRM.old.
Depending on your OS, it can be found in different locations: - Windows
2000 and XP: C:\Documents and Settings\All Users\ DRM - Windows 98:
C:\Windows\All Users\DRM - Windows ME: C:\Windows\DRM
9. Close this window and open OverDrive Media Console.
10. Go to “Tools > Windows Media Player Security Upgrade”. If it will
not run from the OverDrive Media Console, the security upgrade may also
be run by going to (in Internet Explorer only) the following site:
http://drmlicense.one.microsoft.com/Indivsite (Please make sure to have
Javascript and ActiveX enabled as well.)
11. Attempt to download an OverDrive Audio Book.
Return to MLC Digital Libraries
Retrieved from
"http://mlc.lib.mi.us/wiki/index.php/Error_Message_regarding_Digital_Rights_Management_machine_identification"
--
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dwrnck
navigate to C:\documents and settings\all users
turn off hidden files and rename the folder DRM to DRM.old
use TOOLS/FOLDER OPTIONS/VIEW to show hidden files
(if you have music files etc. I'd guess they would lose their rights, I'd
guess you'll be able to go back and change it back to just DRM and restore
those settings.)
danad96
work, and the final details did the trick. Now I can finally start using my
new MP3 player!
omnimatty
Thank you very much everyone these solutions worked perfectly.
--
omnimatty
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