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Install failure and other problems with WMP 9

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Joe Woodbury

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Jan 8, 2003, 2:36:02 AM1/8/03
to
I'm using XP. The very last screen of the Windows Media Player 9
install informed me that there was an error in the installation, but
did not specify what that error was. I attempted a second install as
instructed with the same result.

The player appeared to work fine until I noticed my system was bogging
down. When I examined the CPU utilization in Task Manager I was
surprised to see it in the 50-60% range. By comparison WMP 8 runs
close to 0% utilization.

These two problems may or may not be coincidental and I could find
nothing in the Microsoft Knowledge Base to help me.

I have restored my system to WMP 8 and will continue with that for the
time being.

(Note: I'm looking for help, or at least to inform Microsoft that WMP
9 may have some problems, not someone to tell me to switch to brand X
media player. I've tried most of them and like WMP the best, thank you
very much. Moreover, if something is causing problems with WMP 9, I
want to fix it, not stick my head in the sand.)

zachd [ms]

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Jan 8, 2003, 2:49:23 AM1/8/03
to

The installer logs most everything to c:\windows\wmsetup.log... if you look
for "ERROR:" in that file, that may illuminate things a tiny bit.

--
(speaking for myself and doing this in my free time)
This posting is provided "AS IS" with no warranties, and confers no rights.
See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP info.
Mail to this account will bounce - use the newsgroups.
Following up to your post with the resolution is good netiquette.
--
"Joe Woodbury" <joewo...@mail.com> wrote in message
news:c8c13723.03010...@posting.google.com...

Joe Woodbury

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Jan 8, 2003, 12:39:49 PM1/8/03
to
I found the following lines:

...

WMC_CopyFile: Could not find file version for
'C:\WINDOWS\INF\drm.inf'. This file will be overwritten.
Copied file 'drm.inf' to 'C:\WINDOWS\INF\'.

...

ERROR: INF parser failed on: 'c:\temp\IXP000.TMP\drm.inf'. Result:
0x80004005.
Package install complete. Last result 0x80004005.
ERROR: Package 'DRM'. Result: 0x80004005.

...

Setup complete. Result: '0x80004005'.

zachd [ms]

unread,
Jan 8, 2003, 4:50:41 PM1/8/03
to

Thanks - things look fine.

--
(speaking for myself and doing this in my free time)
This posting is provided "AS IS" with no warranties, and confers no rights.
See http://www.nwlink.com/~zachd/pss/pss.html for some helpful WMP info.
Mail to this account will bounce - use the newsgroups.
Following up to your post with the resolution is good netiquette.
--

"Bob Evans" <eva...@snip.net> wrote in message
news:1b4601c2b70b$a4eca290$89f82ecf@TK2MSFTNGXA01...
> I've got a "can't install error"-reinstall. Deleted most
> everything in the temp directory and the install log. No
> help. I attached the log for review.
>
> In use everthing seems to be working fine so far!


Luke Jackson

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Jan 14, 2003, 7:29:00 PM1/14/03
to
in case it is of any help, i had the same non-specific
error message and realised through looking at the log
that setup could not access my shared documents folder
because i had changed the access permissions on it to
prevent virii copying themselves onto my computer over
the network. i changed the access permissions and setup
completed without any problems, however i am experiencing
the same high cpu usage that you mention...

therefore perhaps you should check that you are running
setup as administrator and that as administrator you have
read/write access to all relevant folders.

that's my 2 cents, for what they're worth

luke

>-----Original Message-----
>I found the following lines:
>

>....


>
> WMC_CopyFile: Could not find file version for
>'C:\WINDOWS\INF\drm.inf'. This file will be overwritten.
> Copied file 'drm.inf' to 'C:\WINDOWS\INF\'.
>

>....


>
>ERROR: INF parser failed
on: 'c:\temp\IXP000.TMP\drm.inf'. Result:
>0x80004005.
> Package install complete. Last result 0x80004005.
>ERROR: Package 'DRM'. Result: 0x80004005.
>

>....


>
>Setup complete. Result: '0x80004005'.

>.
>

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