Re: An Internal Application Error Has Occurred

[Chris Lanier [MVP]]

If you get an "Internal Application Error" while launching Windows Media
Player it is likely not installed correctly. You will want to re-download a
copy of the player and then install it over your installation. It can be
downloaded at http://tinyurl.com/2qja5.

It you are still getting the error after you know the player is installed
properly then it is being caused by something external to Windows Media
Player.

If you have installed any "Codec Packs" at any time they might also cause
this. It doesn't matter if you have uninstalled it, because the uninstaller
for these third party codec packs only work about 2% of the time.

Now, if it's not the player itself and you have not installed any codec
packs at any point then the problem is most likely your video or audio
drivers. To test this launch mplayer2.exe (Start>>Run>>Type "mplayer2.exe")
and see if you can play video and audio files without issues.

If you run into an issue then it's also likely causing issues with WMP 9
also. Reinstall both the audio and video drivers to fix that.

If that doesn't do it it's could be the CD-ROM driver doing it. Please see
http://tinyurl.com/32s5j for help fixing that.

If none of the above helps you will want to ask real Product Support. See
http://tinyurl.com/36lmt.

--
Chris Lanier
Microsoft MVP - Digital Media
---
"Savymedia" <anon...@discussions.microsoft.com> wrote in message
news:04B240A5-1D3E-43F9...@microsoft.com...
> My Windows Media Player 9.0 now gives me this error message: An Internal
Application Error Has Occurred.
> Does anyone know anything about this???????
>
> Dile...@aol.com

[Lelani]

I'll be darned, thank you so much Chris!

Finally got something approaching high speed and thought it would be fun to listen to online radio - so I downloaded WMP9, hah hah, internal application error here we come. I'd about given up, installed WMP9 twice, still that damn internal application error, checked all the official microsoft support sites, nothing, read a few posts here and tried a couple of things, nothing, finally tried the link posted in this thread for the download, downloaded the thing again, installed it again, and it works! What do you know, I was two seconds away from Real Player instead.

Now you just have to convince microsoft to write up a knowledge base article (I always look there first, occasionally it helps).

Thanks!
Lelani