Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Media player 11 won't play wmv files

0 views
Skip to first unread message

markeydsl

unread,
Dec 9, 2008, 5:54:05 PM12/9/08
to

Hello, I have run in to an issue. I have windows media player for Vista
version 11, which stoped playing wmv files as of yesterday, it appears that
after a quicktime update, it will no longer recognize these files. I
uninstalled quicktime hoping this would fix the issue but it still won't play
wmv files, and I get an error message saying "Windows Media Player cannot
play the file. The Player might not support the file type or might not
support the codec that was used to compress the file."

This is impossible to deal with, in the past I solicited help from
microsoft, and the agent installed a ton of codec on my computer which took
over control of everything on my computer using tons of RAM to run.
is it possible to download windows media player 11 for vista and reinstall
the program? I as of yet have not been able to find a download for it.
If I could install the original program that would be helpful since I think
it comes with its own codec that would allow it to play its own files.
It seem like a pain, but I would rather reinstall the program or replace the
original codec, rather than install 3rd party codec that just take up memory.
thank you

Mikeze

unread,
Dec 10, 2008, 12:35:42 PM12/10/08
to
There's no need to download it. Just reinstall WMP. Try searching hard drive
for setup_wm.exe. It's in "C:\Program Files\Windows Media Player" by default
in XP. Can't quite remember it's location on Vista (obviously should be
where the WMP is located).

"markeydsl" <mark...@discussions.microsoft.com> wrote in message
news:43D69A09-A083-4D40...@microsoft.com...

zachd [MSFT]

unread,
Dec 10, 2008, 1:27:35 PM12/10/08
to

You cannot reinstall the player in any meaningful fashion upon Vista. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mikeze" <mik...@hotmail.com> wrote in message
news:OXHwS3uW...@TK2MSFTNGP06.phx.gbl...

markeydsl

unread,
Dec 10, 2008, 2:13:03 PM12/10/08
to
As I found out, through some research there is a file located in the base
folder for WMP, however if you have ever received an upgrade you cannot
reinstall the program, since it is (with the update) viewed as newer and will
not reinstall.

zachd [MSFT]

unread,
Dec 10, 2008, 7:36:45 PM12/10/08
to

Naw, that's incorrect. Mikeze's suggestions are simply solely relevant upon
XP and absolute not applicable to Vista. It has nothing to do with 'ever
receiving an upgrade'. Those suggestions simply don't do anything on Vista.
=)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"markeydsl" <mark...@discussions.microsoft.com> wrote in message

news:CF1160A7-C5A1-42DA...@microsoft.com...

Mikeze

unread,
Dec 10, 2008, 9:48:41 PM12/10/08
to
Well, there must be a way to reinstall WMP...

I can't definitely remember is there something like "Add/Remove programs"
Control Panel applet in Vista (and "Add/Remove Windows components" in
it)?...

If not, try this: "Start -> Default Programs -> Set Default Programs ->
Windows Media Player -> Set this program as default and clicking OK"


"zachd [MSFT]" <za...@nomailplz.online.microsoft.com> wrote in message
news:OzCpJiyW...@TK2MSFTNGP04.phx.gbl...

Mikeze

unread,
Dec 10, 2008, 10:25:03 PM12/10/08
to
If what I've suggested above is not applicable to Vista, you can also try
some "brute force" way: delete the registry entry
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer" and reboot. The system
should ask if you want to reinstall it. Just don't forget to save the
registry key before deleting it.

"Mikeze" <mik...@hotmail.com> wrote in message

news:%23oNiWtz...@TK2MSFTNGP06.phx.gbl...

markeydsl

unread,
Dec 11, 2008, 4:18:03 AM12/11/08
to
for those who are having this issue, I have been able to reverse it by going
through restore. fortunatly I had a restore point that was old enough to
reverse the damage done.
after restoring it and making sure that everything was in working order, I
went through the entire process and of installs and file changes that I could
remember, nothing happened, till I installed Quick time with Itunes, of
course it was already installed on my computer from previously, however since
I went to a website that indicated I needed to update my quicktime product,
so I went to the quicktime website downloaded and reinstalled quicktime. At
this point, with the second install of quicktime, I lost all functionality in
WMP. I could not only, not, play wmv files, but also could not play mp3
music mpeg, or any other kind of file. I was getting very frustrated, however
I figured out a temporary fix for the issue I was experiencing. However I
still do not know why this would happen. Hopefully Microsoft will take note
of this issue and be able to determine what is occuring as a second install
should not mess with the codec.

zachd [MSFT]

unread,
Dec 11, 2008, 1:57:30 PM12/11/08
to

No, it will not. You've just told him to corrupt his system in a way that
doesn't repair itself. I hate to have to say this, but you're clearly
guessing, and guessing badly and dangerously.

I'm not sure what your experience or knowledge in this sphere is. Mine is
that I wrote most of this. =) This is why I know what's possible here - and
what's not. =)

Thanks for understanding. =)

Happy holidays,
-Zach


--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mikeze" <mik...@hotmail.com> wrote in message

news:eSOKeJ0W...@TK2MSFTNGP02.phx.gbl...

zachd [MSFT]

unread,
Dec 11, 2008, 2:01:13 PM12/11/08
to

No, there's not a meaningful way in any fashion to reinstall WMP upon
Windows Vista.

I wrote the Add/Remove Windows Component option you're referring to. That
does a Hide or Show of the player's entry points and does not perform any
level of reinstall.

I wrote the Set Default Programs option you're referring to. That sets file
associations and does not perform any level of reinstall.

This:
http://zachd.com/pss/pss.html#reinstallvista
is about the best data I know of on this subject, but I avoid mentioning it
because I'd like to improve it.

Anyways, sometimes the best option is not to try a "reinstall end run"
around the problem but rather to actually try to address the problem
directly. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mikeze" <mik...@hotmail.com> wrote in message

news:%23oNiWtz...@TK2MSFTNGP06.phx.gbl...

0 new messages