Uninstalling Windows Media Player 11 beta
robot
I want to uninstall Windows Media Player 11 beta, but with no success.
I follow the procedure outlined in Microsoft's website. First I open the
Control Panel, click the Add/remove programs applet, check the Show Updates
check box, then scroll down to select "Windows Media Player 11". Then I
click the Add/remove button. It is supposed to "roll back" to Media Player
10, but instead, the message "Media Player 11 has been restored" is
displayed after no time at all! When I proceed to select the "windows media
format 11 runtime" and click the Change/Remove button, another message is
displayed, informing me in effect that I can't do so because media player 11
has not been removed.
Help is much appreciated. (I am thinking about installing WM10 over WM11,
but it sounds risky.)
zachd [MSFT]
Have you used CCleaner on your system... ?
It is utterly not possible to install WMP10 over WMP11. =)
-Zach
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"robot" <lian...@hotmail.com> wrote in message
news:uqAKhXen...@TK2MSFTNGP02.phx.gbl...
robot
Unfortunately I have.
Should I now reinstall WMP 11 beta to get the relevant registry entries
back, and then roll back?
Thank you very much for your reply.
zachd [MSFT]
It doesn't work that way - CCleaner destroyed the backed up files that you
needed. You cannot get those back from your system. You may be able to
copy those from a system nearly identical to yours that has WMP11 or you can
use System Restore - those are your only useful options here. =\
I would strongly suggest talking to CCleaner's support and asking that that
little "remove rollback backups" checkbox get a much stronger warning
message. =\
-Zach
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"robot" <lian...@hotmail.com> wrote in message
news:%23PzYAvl...@TK2MSFTNGP04.phx.gbl...
robot
The reason I want to uninstall it is that it can't get it to play certain
streaming audio files from a web site that I subscribe to, such as the
following link (which I copied from the site):
a
href="javascript:open_win2('/framework/pccs.gateway?url=jsp/urlAuthorize/index.jsp&filename=mpmedia/cr903/A000040-20060701-001.asf','905','toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=1,resizable=0,width=620,height=400,screenX=0,screenY=0')"
When I click on the link to play the asf file, an error message occurs with
error code C00D1198. I have searched the web for ways to sort it out, but to
no avail.
When I contact tech-support of the site, they told me this is a "known
problem" of WMP 11.
This is in fact the only problem I encounter, otherwise my WMP works fine.
It plays some other streaming audios/videos, and plays stand-alone asf
files.
I am using WinXP home w SP2.
Please help.
zachd [MSFT]
That's "Error: Service Inaccessible". The link you provided is not a full
link - it's contextual link that would only work on the page in question.
Did they clarify how it was a known problem of WMP11... ?
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"robot" <lian...@hotmail.com> wrote in message
news:uwhjsFsn...@TK2MSFTNGP03.phx.gbl...
robot
No, I guess they merely have tried but failed to resolve the issue on a
previous occasion, and so it has become a problem known to them.
I was able to play the same streaming asf files using WMP 10. I am now
thinking about switching to another media player, and hope that the official
release of WMP 11 would resolve the problem.