Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Re: 'USBNTMAP.SYS' and 'USBSTOR.SYS' not found

147 views
Skip to first unread message

Mart

unread,
Apr 18, 2006, 7:21:28 PM4/18/06
to
When it asks for usbntmap.sys and usbstor.sys files, you need to browse
(navigate) to the C:Windows\Options\Instal or CABS folder, where there
*should* be a complete copy of your WinMe Setup files and the installation
of the USB files should then continue.

(The folder which you should be looking for [Instal or CABS] is the one
containing a whole series of .cab files - including BASE2.CAB which contains
the two required files.)

Mart

"ScarlemsFinest" <Scarlem...@discussions.microsoft.com> wrote in message
news:A0FAFAD4-D924-4ADA...@microsoft.com...
>I am trying to use my memory stick in my USB but it is not letting me use
>it
> because the following files are not found. Is there anyway to download
> these
> files???


Noel Paton

unread,
Apr 18, 2006, 7:32:53 PM4/18/06
to
To quote Mike M....
usbntmap.sys is with most other usb related files in the "cab" files in the
Win9x folder on the Win Me CD and/or in a sub-folder of Windows\Options and
not directly visible in Explorer. Look for the folder containing the file
BASE2.CAB. When the installer asks for files point it towards the folder
containing the cab files.

See MS KB 265371 - "How to Extract and Replace a Protected File in Windows
Me" (http://support.microsoft.com?kbid=265371) for details of how to
manually
extract files from the cab set. Alternatively use MSConfig |
General | Extract File... and follow the prompts to extract a new copy of
the
required files to your windows\system32\drivers folder . Most USB related
files can be found in BASE2.CAB although some are located in other cabs.

Alternatively you could visit
http://www.usb-drivers.com/drivers/63/63237.htm
and download usb-WinMe.exe which contains WinMe's usb related files.
Extract
the files you want and put them in windows\system32\drivers.


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

ScarlemsFinest

unread,
Apr 18, 2006, 7:35:02 PM4/18/06
to
Mart, u r the best, thanks for the help, everything's solved. Thanks again!!!

Mart

unread,
Apr 18, 2006, 7:53:32 PM4/18/06
to
You're welcome SF - glad it worked for you and thanks for the confirmation.

Mart


"ScarlemsFinest" <Scarlem...@discussions.microsoft.com> wrote in message

news:D9428F6C-EF38-48CD...@microsoft.com...

Mart

unread,
Aug 24, 2007, 6:32:00 PM8/24/07
to
You're quite right Debbie, I did write it - on 19th of April 2006 to be
precise - and "ScarlemsFinest" replied :-

> Mart, u r the best, thanks for the help, everything's solved. Thanks
> again!!!

Hope that helps.

Mart


"Debbie" <Deb...@discussions.microsoft.com> wrote in message
news:28F119CB-B437-4714...@microsoft.com...

doublesteel

unread,
Nov 3, 2007, 6:35:00 PM11/3/07
to

Heather

unread,
Nov 4, 2007, 12:03:37 AM11/4/07
to
They are very probably in one of the CAB folders on your WindowsME, but
mine is down at the moment and I can't help you. Wait until the gurus
in England arise and they will know which one. I ran into the same
problem with my camera, so I do know they are there.

Cheers.....Heather

"doublesteel" <doubl...@discussions.microsoft.com> wrote in message
news:F32717B3-54EA-4A58...@microsoft.com...

Mart

unread,
Nov 4, 2007, 4:04:36 AM11/4/07
to
If this is causing "doublesteel" a problem, then here is a copy of my
original reply to "ScarlemsFinest" from w-a-y back (April 2006) :-

"When it asks for usbntmap.sys and usbstor.sys files, you need to browse
(navigate) to the C:Windows\Options\Instal or CABS folder, where there
*should* be a complete copy of your WinMe Setup files and the installation
of the USB files should then continue."

Mart

"Heather" <fig...@nospam.invalid> wrote in message
news:OiI4CepH...@TK2MSFTNGP04.phx.gbl...

Tommy Tjahjono

unread,
Nov 22, 2007, 12:10:16 AM11/22/07
to


On 11/4/07 4:04 PM, in article uNeT6GsH...@TK2MSFTNGP06.phx.gbl, "Mart"

Nancy

unread,
May 18, 2008, 12:54:01 PM5/18/08
to
I have taken these steps, and it said I had successfully installed the
hardware (USB 2.0 Flash Drive), but it does not show up as an available drive
in My Computer.

Mart

unread,
May 18, 2008, 2:04:55 PM5/18/08
to

Jeepers! Nancy, wherever did you dig that thread from - it's over two years
old.

Firstly, although your USB Flash Drive is USB 2.0, it will only perform at
USB 1.x speeds as the WinMe drivers mentioned are for USB 1.x only. You will
need extra hardware AND drivers (associated with that hardware) for it to
work at USB 2.0 speeds under WinMe.

However, back to your prime issue - drive not showing. Are you sure that the
memory stick was properly formatted (Does it work [is it recognised] on
another (e.g. XP) machine?)

Also, take a look in Device Manager and see if any USB devices (or errors)
are shown there.

Do you have TweakUI installed? If so, you *may* have set a restriction on
the available drive letters.

Perhaps you might wish to try this little MS utility for checking-out your
USB stuff. If you have a copy of the Win98 CD, then see the following URL
and try the usbview.exe on the CD. (NB It's not on the WinME CD - but see
below)
"How to Use the Windows 98 USB Device Viewer Utility"
http://support.microsoft.com/default.aspx?scid=kb;en-us;272584

You can download usbview.exe from MS at:
ftp://ftp.microsoft.com/services/technet/samples/ps/win98/reskit/DIAGNOSE/USBVIEW.EXE

Alternatively, it still seems to be available from :-
http://www.srigc.com/softdl.htm
You'll find it about 2/3 rds down the page

If all this fails, try a System Restore and roll-back to before you first
plugged-in your USB stick. Then start over and make an exact note of all
screen reports.

HTH and good luck

Mart

"Nancy" <Na...@discussions.microsoft.com> wrote in message
news:47D0AE27-0AC2-4A43...@microsoft.com...

Mike M

unread,
May 18, 2008, 2:19:43 PM5/18/08
to
In addition to Mart's suggestions if the flash drive appears in the Device
Manager but doesn't show in Windows Explorer check that the USB Flash
Drive is formatted as either FAT or FAT32 and hasn't been formatted as
NTFS.
--
Mike Maltby
mike....@gmail.com

Mart

unread,
May 18, 2008, 3:29:30 PM5/18/08
to
Mike, that thought did go thru' my mind when I mentioned XP <g>

Mart


"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:ul0OAPRu...@TK2MSFTNGP05.phx.gbl...

Mike M

unread,
May 18, 2008, 5:51:33 PM5/18/08
to
Mart <mart(NoSpam)@nospam.nospam> wrote:

> Mike, that thought did go thru' my mind when I mentioned XP <g>

Mart, and it was your reference to XP ... <vbg>
--
Mike

Nancy

unread,
May 18, 2008, 6:59:02 PM5/18/08
to
Thanks to you both for your suggestions. Unfortunately, none of this really
did the trick, but I discovered by accident that my computer recognized the
flash drive after I rebooted without removing it -- go figure! I was just
trying to pull a music folder off an old machine, and I finally succeeded, so
no need to try further to resolve the problem, but I appreciate your support
just the same.

Nancy

Mart

unread,
May 18, 2008, 8:25:51 PM5/18/08
to
Hmm.. not exactly unheard of. Sometimes WinMe can be somewhat 'sluggish' in
enumerating (recognising) certain USB devices for the first time and a
re-boot has been known to help kick it where it needs to.

Anyway, well done Nancy, I'm pleased you've now got yourself sorted out and
thanks for the feedback - enjoy your music.

Mart


"Nancy" <Na...@discussions.microsoft.com> wrote in message

news:6002E6A5-FC3F-4C7D...@microsoft.com...

Mart

unread,
May 18, 2008, 8:40:17 PM5/18/08
to
Yes Mike, I know and I nearly chopped my fingers off when I realised - the
spectre of a 'simple solution' - or at least a description of its
implementation - could have ended up as a multi-page tome. XP just isn't
interested <g>

Mart


"Mike M" <No_Spam@Corned_Beef.Only> wrote in message

news:e9eoaFTu...@TK2MSFTNGP03.phx.gbl...

DLSmith29

unread,
Jun 21, 2008, 4:33:00 PM6/21/08
to
It was exactly what I needed, too!

Mart

unread,
Jun 21, 2008, 4:49:20 PM6/21/08
to
In which case, I guess that you mean the solution worked ok for you, also.
Thanks for the feedback.

Mart


"DLSmith29" <DLSm...@discussions.microsoft.com> wrote in message
news:B1E36CDD-2FAA-4906...@microsoft.com...

Onkar

unread,
Jan 22, 2009, 11:46:03 PM1/22/09
to
C:Windows\Options\Instal or CABS folder
^^^^^^^

Hi Mart,
In C:\Windows there is no folder with the name Options.

Mart

unread,
Jan 23, 2009, 4:51:46 AM1/23/09
to
Onkar, either one of two reasons :-

1. Someone has deleted it. - or 'Hidden' it!!
2. The OEM - in their wisdom - has located the BASE2.CAB elsewhere on your
HDD or did not provide it at all in their specific version of Windows
ME.(unlikely)

You could try 'Searching' the whole of your HDD (or even your WinMe CD) for
the BASE2.CAB file/folder using Windows Explorer. Once you've found
BASE2.CAB, then you can continue with the instructions below.

If however, you can't find a copy of BASE2.CAB anywhere on your HDD, my
guess is that reason 1. is the cause and that essentially means that if it
has been deleted, you've got a 'damaged' version of WinMe and you really
need to consider a clean installation of WinMe.

If it has been 'Hidden', you'll need to enable the 'Show hidden files and
folders' option in Windows Explorer.

Good luck

Mart

"Onkar" <On...@discussions.microsoft.com> wrote in message
news:38F962A0-D723-4101...@microsoft.com...

Onkar

unread,
Jan 23, 2009, 5:02:01 AM1/23/09
to
Mart,
Thanks for the response. I have Windows XP SP2 machine. I tried to import
USBTOR <<reg from a machine in which USBSTOR.SYS file exists, and USB Mass
Storage device gets detected.

Mart

unread,
Jan 23, 2009, 5:26:01 AM1/23/09
to
Onkar wrote :-

> ... and USB Mass
> Storage device gets detected.

Well, that's certainly sounds like a 'satisfactory' (maybe temporary?)
workaround. Not too sure if it won't cause issues further down the line -
depends on what other files and folders are missing I suppose. But as long
as it achieves results for your immediate needs then that's what's
important.

Thanks for the follow-up Onkar and good luck

Mart


"Onkar" <On...@discussions.microsoft.com> wrote in message

news:42BE5342-A98A-41CE...@microsoft.com...

Onkar

unread,
Jan 23, 2009, 5:33:01 AM1/23/09
to
Dear Mart,

hehe, i have just tried, yet my USB is not accepting mass storage device. i
dont want to solve this problem by formatting. :D.

Mart

unread,
Jan 23, 2009, 11:43:41 AM1/23/09
to
Hi Onkar,

I seem to have misunderstood your earlier post where I read it that the
substituted copy(s) XP copies of the missing USBSTOR.SYS file(s) HAD
resolved the issue.

In your second post, you said :-

>> ... and USB Mass
>> Storage device gets detected.

Are you now saying that substitution did NOT work after all?

If so, then I'm not really surprised as I wonder just what other files may
be missing and I did allude to the only (probably useful) alternative
solution was a clean install (including wiping - or better, formatting -
your HDD) a fresh copy of WinMe.

BTW - Did you manage to find a copy of the BASE2.CAB file/folder?

Mart

"Onkar" <On...@discussions.microsoft.com> wrote in message

news:155EB83E-85C6-4C5B...@microsoft.com...

Mike M

unread,
Jan 23, 2009, 4:55:02 PM1/23/09
to
Mart,

I'm confused. Onkar's running XP SP2 and I would expect both usbstor.sys
and usbstor.inf to be present but not usbntmap.sys. Even if the Win Me
version of usbstor.sys works with XP this needs to be installed using
usbstor.inf which may require other files (I haven't checked).

> BTW - Did you manage to find a copy of the BASE2.CAB file/folder?

Does Onkar have a PC with Win Me?
--
Mike

Mart

unread,
Jan 23, 2009, 8:29:34 PM1/23/09
to
Jeepers Mike!! - Well I've re-read Onkar's posts several times now and I'm
more confused than ever <g>

I naturally ASS-U -MEd he was talking about a WinMe PC in his first post
(After all, he did post to a WinMe newsgroup) then ASS-U-MEd he meant that
he'd imported the USBTOR *files* from his XP machine to his WinMe machine in
his second post.

But now I have re-read it yet again, I see what you mean - I think!!!

Onkar doesn't have a WinMe machine at all and was trying to apply a WinMe
solution to an XP machine! Bu**er!!

Mart

"Mike M" <No_Spam@Corned_Beef.Only> wrote in message

news:O8ds$UafJH...@TK2MSFTNGP06.phx.gbl...

Mike M

unread,
Jan 23, 2009, 8:47:00 PM1/23/09
to
Mart <mart(NoSpam)@nospam.nospam> wrote:

> Jeepers Mike!! - Well I've re-read Onkar's posts several times now
> and I'm more confused than ever <g>
>
> I naturally ASS-U -MEd he was talking about a WinMe PC in his first
> post (After all, he did post to a WinMe newsgroup) then ASS-U-MEd he
> meant that he'd imported the USBTOR *files* from his XP machine to
> his WinMe machine in his second post.
>
> But now I have re-read it yet again, I see what you mean - I think!!!
>
> Onkar doesn't have a WinMe machine at all and was trying to apply a
> WinMe solution to an XP machine! Bu**er!!

LOL
--
Mike

hforsyth058

unread,
Dec 16, 2009, 12:38:01 PM12/16/09
to

"Mart" wrote:

> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
> *should* be a complete copy of your WinMe Setup files and the installation
> of the USB files should then continue.
>
> (The folder which you should be looking for [Instal or CABS] is the one
> containing a whole series of .cab files - including BASE2.CAB which contains
> the two required files.)
>
> Mart
>
>
>
> "ScarlemsFinest" <Scarlem...@discussions.microsoft.com> wrote in message
> news:A0FAFAD4-D924-4ADA...@microsoft.com...
> >I am trying to use my memory stick in my USB but it is not letting me use
> >it
> > because the following files are not found. Is there anyway to download
> > these
> > files???
>

i have the sane problem the said files are missing from the cabs folder so
is there anywhere i can download these files as i am trying to connect a
vodafone dongle to a acer one laptop
>
>

Mike M

unread,
Dec 16, 2009, 1:48:25 PM12/16/09
to
hforsyth058 <hfors...@discussions.microsoft.com> wrote:

> "Mart" wrote:
>
>> When it asks for usbntmap.sys and usbstor.sys files, you need to
>> browse (navigate) to the C:Windows\Options\Instal or CABS folder,
>> where there *should* be a complete copy of your WinMe Setup files
>> and the installation of the USB files should then continue.
>>
>> (The folder which you should be looking for [Instal or CABS] is the
>> one containing a whole series of .cab files - including BASE2.CAB
>> which contains the two required files.)

> i have the sane problem the said files are missing from the cabs


> folder so is there anywhere i can download these files as i am trying
> to connect a vodafone dongle to a acer one laptop

The files you want aren't visible in the folder, they are contained in the
cab files. Point the installer at the folder when it asks for the files and
it will extract the files it needs. As mart has already mentioned
usbntmap.sys and usbstor.sys are contained in the file BASE2.CAB.
--
Mike Maltby
mike....@gmail.com


Michael Plumacher

unread,
Jan 22, 2022, 4:40:15 PM1/22/22
to
On Tuesday, April 18, 2006 at 7:21:28 PM UTC-4, Mart wrote:
> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
> *should* be a complete copy of your WinMe Setup files and the installation
> of the USB files should then continue.
> (The folder which you should be looking for [Instal or CABS] is the one
> containing a whole series of .cab files - including BASE2.CAB which contains
> the two required files.)
> Mart
> "ScarlemsFinest" <Scarlem...@discussions.microsoft.com> wrote in message
> news:A0FAFAD4-D924-4ADA...@microsoft.com...
> >I am trying to use my memory stick in my USB but it is not letting me use
> >it
> > because the following files are not found. Is there anyway to download
> > these
> > files???
@mart , just letting you knw that this is still helping people, many years later. (odd that I ended up helping someone with a very old system)
Thank you!
0 new messages