thanks for the help.
Is the problem that the wizard is saying that Office tells you that you need
to activate but won't because it reports that the code has already been used
to activate an installation and won't activate on your PC? If so then you
need to ring Microsoft using the local support number that should be displayed
when this happens and explain the circumstances (reinstallation on the same
machine as before due a system reload, etc.) and you should be given the
necessary activation code by phone.
--
Mike Maltby MS-MVP
mcma...@hotmail.com