Re: Computer locks up

[Noel Paton]

Oh, gawd! "I even reinstalled ME" - is NOT recommended procedure, and almost
certainly means that you now have more problems than you started with
(especially if you reinstalled from the CD).

Did you also do a check for spyware?
You may already have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://vil.mcafeesecurity.com/vil/averttools.asp

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.trendmicro.com/cwshredder/

download AdAware SE Personal Edition from www.lavasoftusa.com, install,
update, and run it to remove spyware, adware, and other such nasties from
your system.

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <j...@discussions.microsoft.com> wrote in message
news:0190DC5A-B6EF-4D02...@microsoft.com...
>I have been using Windows ME.I was foolish enough to download and open a
> crack for zonealarm.When I tried to open the zip file,the computer
> froze.It
> started working after reboot but is very slow and locks up of&on.I checked
> for virus infection but there was none.What do I do now?I even reinstalled
> ME
> but problem persists

[jvc]

Thanx Noel.I did scan with xsoft spy.No spyware was found.You are right.More
problems after reinstalling.I had to reinstall Norton antivirus.
jvc

[Noel Paton]

1) Norton is quite possibly the source of your problems
2)You almost certainly have a corrupt installation of IE which requires
root-canal work to fix

Such symptoms are frequently the result of mistakenly attempting to
reinstall ME over itself without first reverting back to IE5.5 - the
resulting 'Version Soup' is almost impossible to repair, and the only sure
way known is to completely remove IE and then reinstall whichever version
you require.

Instructions for this process are here
http://www.btinternet.com/~winnoel/ReInIE.htm

Please post back if you need more details - preferably before attempting the
process!!<g>

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <j...@discussions.microsoft.com> wrote in message

news:3209C0A1-DC36-4044...@microsoft.com...

[jvc]

Thanx again Noel,you have been a great help.I have save the webpage of your
help site.Will follow the steps.Already downloaded IERadicator.Will let you
know the outcome.
jvc

[jvc]

My Dear Noel,
I read carefully your helpsite instructions.Frankly
speaking,I couldn't muster up courage to go thru ununstalling I.E.I'd rather
reformat and make do with I.E.5.5.Which Antivirus should I install when I
reformat?Should I continue with Norton2005?Or do you suggest anything
else?...........jvc

"jvc" <j...@discussions.microsoft.com> wrote in message

news:7FBA6173-EEC9-4E98...@microsoft.com...

[Noel Paton]

Believe me, it takes a LOT less to remove and reinstall IE than to reformat
the OS!! - I did the IE thing 5 times in one day so I could write that
spiel! (I've reinstalled ME less, in the past 5 years!!)

ANYTHING is better than Norton in ME - almost including 'nothing'! - My
personal preference is for AVG (it's free, after all!), backed up by the
usual tools such as AdAware, and occasional scans with other protection.
(and the more 'common-sense' and 'learning' the better the eventual
experience!)

If you do go for the reformat/reinstall, then your first stop afterwards
MUST be Windows Updates, for the 290700 patch, - you can then choose
whichever others you need, but I would recommend that you install IE6SP1 as
a high priority, and then follow with everything else that is marked
'Critical' - which amounts to about 43 patches........

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <jyot...@sancharnet.in> wrote in message
news:ubEK1uAx...@TK2MSFTNGP10.phx.gbl...

[jvc]

My Dear Noel,
I feel privileged to have an MS MVP by my
side.Thanks a zillion.I am an ENT Surgeon with very little Tech savvy but
will try reinstallig I.E over the weekend.Will download AVG straight away.
jvc
"Noel Paton" <NoelDPs...@btopenworld.com> wrote in message
news:uWX8VoHx...@TK2MSFTNGP14.phx.gbl...

[Noel Paton]

Good Luck (my father was a GP, whose hands were too big to be the surgeon he
wanted to be!) - ASK first if you can foresee problems - it's rather like
dissecting out a mitral valve......

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <jyot...@sancharnet.in> wrote in message

news:OucsBQNx...@TK2MSFTNGP14.phx.gbl...

[jvc]

My Dear Noel,
You were right the first time.Norton WAS my source
of problems.The moment I uninstalled Norton,Computer started running
smoothely.No hang ups or freezes or delayes in start-up or shutdown.I
downloaded &installed AVG.I can't send or receive emails thru Outlook
express though.Will go thru helpfile later.Thanks for everything.
jvc

"Noel Paton" <NoelDPs...@btopenworld.com> wrote in message

news:Ow1XMMT...@TK2MSFTNGP11.phx.gbl...

[Noel Paton]

Ah - cancer relief!

You should now run the Norton removal tool as well - since the normal
removal is well-known for leaving huge amounts of dross behind.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=sg&docid=2004091310145206&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=Norton%20Internet%20Security&ver=2005&osv=&osv_lvl=

(Dontcha love Symantec's incredible naming game - they've not only moved the
page, they retitled it as well!)

Make sure that (assuming you have no other Symantec bloatware on your
system) you also uninstall LiveUpdate and anything else Symantec/Norton
related, using Add/Remove Programs

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <jyot...@sancharnet.in> wrote in message

news:uALAH4Wx...@TK2MSFTNGP12.phx.gbl...

[jvc]

My Dear Noel,
As promised,I went thru uninstallation ofIE and
reinstalled it.I followed exactly your instructions.AVG and msn messenger
were disabled and can,t be reinstalled.When I start msn msgr,I get the error
report"USERENV>DLL file is linked to missing export
NTDLL.DLL:RtlDosPathNameToNtPathName_U".AVG just won't start or
reinstall.Pl.Help

jvc
"Noel Paton" <NoelDPs...@btopenworld.com> wrote in message

news:%23HI6q3X...@TK2MSFTNGP09.phx.gbl...

[Noel Paton]

How on earth did you get an USERENV error in there?? - this file is usually
associated with Win NT roaming profiles, and certainly doesn't exist in a
standard Windows ME installation.

Ahh - I think perhaps it's from MSN Messenger??.....
Nope! not there....

Can you do a Search for the USERENV file, and let me know its properties
(version number, date)??

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <jyot...@sancharnet.in> wrote in message

news:uoBe6Q4x...@TK2MSFTNGP11.phx.gbl...

[jvc]

My friend who is a bit of an expert,downloaded usernv.dll from a dll
download site and put it there after the error now i get the error"a device
attached to the system is not functioning"<NoelDPs...@btopenworld.com>
wrote in message news:eTbAc04...@TK2MSFTNGP11.phx.gbl...

[Noel Paton]

still need to know the version number - and the location - of all copies of
userenv.dll

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"jvc" <jyot...@sancharnet.in> wrote in message

news:%23rcfVz7...@TK2MSFTNGP09.phx.gbl...