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Re: Cumulative Security Update for Outlook Express 6 Service Pack

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PA Bear [MS MVP]

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Feb 19, 2008, 3:56:40 PM2/19/08
to
X-post to WinME General

> I reinstalled ME and other (essential) updates...

Did you uninstall IE6 SP1 /prior/ to reinstalling WinME?

My question notwithstanding: Go to Windows Update website | Select CUSTOM
and scan | Uncheck (deselect) KB837009 and "hide" it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Coen wrote:
> Dear all,
>
> I read and tried all what has been said about this issue, I still have
> essential update kb837009 been offered.
> I reinstalled ME and other (essential) updates; kb837009 is boring me.
> I have run kb837009.exe /n:v in safe mode and in normal mode.
> I removed KB837009 and did it again.
> MSOE.DDL and INECOMM.DLL are both 6.00.2800.1478.
> WU still asks for essential update 837009.
> Who can help, what else can I do?
> Regards,
>
> Coen
>
>
>
> "PA Bear" wrote:
>
>> For each reference, all posts in this thread may be accessed via Google
>> Groups:
>> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/67107833e046f801/e39084b2fe4e75cb?q=tollick&rnum=1
>> (or http://snipurl.com/kkzl).
>>
>> See Subject of this response: Your 837009 problem may not be related to
>> the
>> 896688/904706 problem, John so I'm splitting my responses into separate
>> subthreads.
>>
>> Try forcing an install of 837009 again, using a fresh download from the
>> link I'm posting in this reply:
>>
>> 1. Download the Cumulative Security Update for Outlook Express 6 Service
>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>> Desktop:
>>
>> http://snipurl.com/kiro
>>
>> 2. Rename the downloaded file to "KB837009.EXE" (without the quotes) and
>> copy it to C:\ (the root directory of drive C);
>>
>> 3. Close OE, IE and disable your anti-virus application.
>>
>> 4. Start > Run > (type of copy/paste in) C:\KB837009.EXE /N:V (Note the
>> space) > press ENTER
>>
>> 5. Close the command window.
>>
>> 6. Reboot.
>>
>> 7. Open OE and look in OE Help > About > Files: Confirm that MSOE.DLL and
>> INETCOMM.DLL are both v6.00.2800.1409.
>>
>> 8. Confirm that Windows Update no longer offers you 837009.
>> --
>> ~PA Bear
>>
>> John Tollick wrote:
>>> This is the message WU gives me :-
>>> *******************************
>>> No Updates Were Installed
>>>
>>> The following items failed to install. To try installing them again,
>>> click
>>> Review and install updates, and then click Install Now again.
>>>
>>> Cumulative Security Update for Internet Explorer 6 Service Pack 1
>>> (KB896688) Cumulative Security Update for Outlook Express 6 Service Pack
>>> 1 (KB837009) Security Update for DirectX 9 (KB904706)
>>> ************************************
>>>
>>>
>>> "John Tollick" wrote:
>>>
>>>> yep, WU has been offering me 3 updates for a while now :-
>>>> KB904706; KB837009; and KB896688. None of these will install (see
>>>> previous for how WU breaks this news to me each time I try)
>>>>
>>>> "PA Bear" wrote:
>>>>
>>>>>> On trying to download 823353 as suggested...
>>>>>
>>>>> The links I'm posting are for downloading 837009 for OE6 SP1, not
>>>>> 823353 (which is already installed on your machine, from what you've
>>>>> posted here).
>>>>>
>>>>>> Just checked my IE it is :-
>>>>>> Version 6.0.2800.1106
>>>>>> Update versions SP1; q313829; q867282; q891781; 890923; q883939;
>>>>>> q903235; q896727;
>>>>>
>>>>> Something's fishy: The latest IE Cumulative Update you have installed
>>>>> is 806727 (Aug-05). Does Windows Update not offer you 896688
>>>>> (Nov-05), John?? --
>>>>> ~PA Bear

Coen

unread,
Feb 20, 2008, 12:08:04 PM2/20/08
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No, I did not uninstall anything before reinstalling WinME.

I don't see what you mean by hiding KB837009, I don't recognize that in my
(Dutch) version of WU.

Do you mean that I don't need to worry about WU offering this update any more?

Joan Archer

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Feb 20, 2008, 4:17:25 PM2/20/08
to
How did you reinstall, did you do a clean install or did you install over
the top because if you did you may have ended up with what they call version
soup, which is why Robear asked if you had uninstalled IE6 before hand.
Joan

"Coen" <Co...@discussions.microsoft.com> wrote in message
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Coen

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Feb 20, 2008, 6:11:00 PM2/20/08
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I found a map on my system with what looked like installation files, and run
setup from there.
Regards,
Coen

PA Bear [MS MVP]

unread,
Feb 20, 2008, 8:00:36 PM2/20/08
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I'll leave you in the hands of the experts in WinME General newsgroup, Coen.
See Joan's reply: There may be other things wrong with the machine since you
did not uninstall IE6 SP1 before you reinstalled WinME.
--
~PA Bear

webster72n

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Feb 20, 2008, 8:09:44 PM2/20/08
to

"Coen" <Co...@discussions.microsoft.com> wrote in message
news:82264BF6-81CB-4E3B...@microsoft.com...

> I found a map on my system with what looked like installation files, and
run
> setup from there.

Sounds like trouble to me.............<H>.

PA Bear [MS MVP]

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Feb 20, 2008, 8:02:40 PM2/20/08
to

Mart

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Feb 21, 2008, 4:31:29 AM2/21/08
to
So you did 'over-install' onto your existing WinMe system (probably from the
windows\install or CABS folder). Thus, you will now have the 'version soup'
which Joan referred to.

Take a look at Noel Paton's page :-
"Reinstalling ME over itself - without tears"
http://www.crashfixpc.co.uk/reinME.htm

However, you *may* find it easier (quicker?) to undertake a fresh 'clean
install' than to try to disentangle the IE6 and Media Player 9 'soup'.

If you do go for the clean install, BACK-UP your data first and be sure to
look at (and print out) the "cleanhd.txt" file in the win9x folder on your
WinMe CD (and in the install folder mentioned earlier). You can also view
the "Windows Millennium Edition Cleanhd.txt File Contents" at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;271673
Study it carefully and be sure you have a note of your 'productid' code (the
25 digit code that is supplied with your CD - or use Belarc Advisor from
http://www.belarc.com/free_download.html ) and - if your WinMe CD is an
'upgrade' version (rather than a 'full version') - some proof of a 'previous
version' - e.g. your Win98 CD (N.B not required for OEM)

You might also find the following KB article, "How to Use the Fdisk Tool and
the Format Tool to Partition or Repartition a Hard Disk" helpful.
http://support.microsoft.com/default.aspx?scid=kb;en-us;255867

Whatever you decide, good luck

Mart


"Coen" <Co...@discussions.microsoft.com> wrote in message

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Joan Archer

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Feb 21, 2008, 5:52:30 AM2/21/08
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I see Mart has given you some good leads to follow so I will leave you in
his capable hands Coen and good luck.
Joan

"Coen" <Co...@discussions.microsoft.com> wrote in message

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Coen

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Feb 22, 2008, 3:51:02 PM2/22/08
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Hello guys, Mart and others,

Thank you for all the information. After doubting some time whether or not
take any further risks (?), I decided to follow the directions of Noel Paton.
I did as follows:
- install and run latest versions of Lavasoft and SpyBot
- delete c:\windows\system\wmploc.dll
- run ie6remov.bat and ie6ermov.bat and ie6remov.reg
- run scanreg /backup, but I'm not sure it worked well
- start from WinME-diskette in minimal mode
- run c:\os\win9x\startup.exe
- three times automatic restart during setup
- first normal start gave an error on HP directcd
- system stopped responding
- manual restart in safe mode, with automatic scandisk
- restart again in normal mode; everything looks working normal (including
HP directcd)
- run ie6setup from disk; after some while it stopped, saying is has not
installed:
* Internet Explorer 6 webbrowser
* package for off-line surfing
* browser changes
- automatic reboot
- ie6setup automatic asking to continue; I gave it a chance; it stopped with
the same messages
- automatic reboot again
- I cancelled ie6setup

So far no problems any more. I'm running IE5.50.4134.0100 now.
In a previous attempt I got IE6 installed by first removing the folder
c:\program files\internet explorer\uninstall information, but I don't want to
do it again by myself.
Outlook Expres 6 shows inetcomm.dll and msoe.dll both 6.00.2800.1478.
WU advises me:
- IE6 SP1
- security updates KB888113 and KB891781 for WinME

I would like to have your advise what to do next, before making soup again
;-).

Kind regards, and thanks for all your help so far.

Coen

Mart

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Feb 22, 2008, 4:27:05 PM2/22/08
to
Hi Coen, well at least you appear to have made some progress.

From this distance, I'd be inclined to continue with the options offered on
the WU site and go for IE6 SP1 from the site (rather than disk) and (all)
other updates available - one at a time if necessary, doing (or confirming)
an SR point before each one. Step SR back if an issue arises

Easy to say from here, but you're sat at the wheel.

Good luck.

Mart


"Coen" <Co...@discussions.microsoft.com> wrote in message

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Coen

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Feb 22, 2008, 6:00:01 PM2/22/08
to
Hi Mart, it may appear so, I'm not sure about that progress:

- I first selected WinME security updates KB888113 and KB89171 to install
- after reboot both appear in the installed history, but KB888113 also is
offered again to be installed
- I selected IE6SP1 from the windowsupdatesite, but it ends with the same
message as before: "not all components installed, reboot and continue"
- KB88113 as well as IE6SP1 appear in the installation history, AND are
being offered again as essential updates to be installed

What's next?

Thanks,

Coen

Mart

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Feb 22, 2008, 6:54:20 PM2/22/08
to
Not too sure Coen, but I suspect that you may still have some remnants of
the 'soup' on your machine.

I vaguely recall there being issues with at least one (KB89171 rings a bell)
if not both of those updates about 3 or 4 years ago, but can't remember
what. If Mike M is watching, perhaps he can recall? Didn't MS re-issue it?
I seem to remember plenty of chatter about it on the news groups, but as it
didn't affect me, I didn't keep any notes of the issues.

Until or unless some one else chirps in, I can't really help further - other
than a clean install (ouch!) - except to suggest you try MS Knowledge Base
(e.g.
http://support.microsoft.com/search/default.aspx?mode=a&query=ie6+sp1+install+fails&catalog=LCID%3D1033&1033comm=1&spid=6519

or try Googling "ie6 sp1 install fails" and/or "KB89171"

Best of luck

Mart

"Coen" <Co...@discussions.microsoft.com> wrote in message

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