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External USB Hard Drive no longer works

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rmo...@cox.net

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Nov 29, 2009, 6:47:36 PM11/29/09
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I have been using an external drive for backup - but as of today, I
cannot 'see' it in 'Computer.' It is turning, but not showing up on my
monitor. Is there any way I can check to see what the problem is? The
cables seem fine.

Stan Starinski

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Nov 29, 2009, 7:44:28 PM11/29/09
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tried to power off everything & restart?
note that drive letter may change, whule drive itself might be still shown
except un der diff. letter.

tried connecting other external drives?
let us know

Questor

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Nov 29, 2009, 7:27:11 PM11/29/09
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Have you tried another USB port or another USB cable?

Q


--->

rmo...@cox.net

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Nov 29, 2009, 7:34:28 PM11/29/09
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Tried all those things.

rmo...@cox.net

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Nov 29, 2009, 7:33:47 PM11/29/09
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On Sun, 29 Nov 2009 19:27:11 -0500, Questor <Que...@minimoe.com>
wrote:

>Have you tried another USB port or another USB cable?
>
>Q

Yes, I have tried both.

Questor

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Nov 29, 2009, 7:38:09 PM11/29/09
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Have you opened it up to see if the cables are still seated properly?
It is also possible that the power supply has failed and that there
might be enough juice to turn it, but not run the electronics (a long
shot, but possible).

External drives DO go bad also and this one may have just done that.

Q

--->

rmo...@cox.net

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Nov 29, 2009, 7:51:33 PM11/29/09
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On Sun, 29 Nov 2009 19:38:09 -0500, Questor <Que...@minimoe.com>
wrote:

>Have you opened it up to see if the cables are still seated properly?

Haven't tried that yet - but will.

rmo...@cox.net

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Nov 29, 2009, 7:55:24 PM11/29/09
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What would happen if the hard drive was 'accidentally' shut off (during
or not during a backup)?

ray

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Nov 29, 2009, 8:20:45 PM11/29/09
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Most likely, some corrupted data.

webster72n

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Nov 29, 2009, 8:25:42 PM11/29/09
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<rmo...@cox.net> wrote in message
news:9u56h5l9po2s53b9v...@4ax.com...

If that's what actually happened, it shouldn't cause it to crash.
There are ways to check out any hard drive, external or internal.
You have to determine the make and then check with the manufacturer's
website for the appropriate program.
Are you sure it wasn't filled?
Let us know, please.

Harry.

Commander Blaize

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Nov 29, 2009, 10:21:34 PM11/29/09
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<rmo...@cox.net> wrote in message
news:0q16h5pgc5k7j0b32...@4ax.com...

Method 1

*For Microsoft Windows Vista (and windows 7)
Click Start, and type device manager in the Start Search box.
Click Device Manager in the Programs list.
If you are prompted for an administrator password or confirmation, type your
password or click Continue.
In the Device Manager dialog box, expand Universal Serial Bus controllers.
Right-click USB Root Hub and then click Properties.
In the USB Root Hub Properties dialog box, click the Power Management tab.
Remove the check from the Allow the computer to turn off this device to save
power check box. Repeat steps 1 through 4 for each USB Root Hub listed in
the Device Manager.


Under Power settings, check the 'USB settings' -> 'USB selective suspend
settings' and make sure it is disabled.

Check Thumbnail, highlighted: Open Device manager, Double click on Universal
Serial Bus controller at the bottom, Double Click USB Root Hub, Click Power
Management on top right, Uncheck Allow Power...

Method 2

*You can disable the USB Selective Suspend feature as a workaround by
editing the registry. The USB device may become unresponsive because of a
race condition in the Selective Suspend feature. The Selective Suspend
feature suspends the USB device to efficiently maintain battery power by
enabling the computer to turn off the USB device. However, sometimes this
feature may not correctly wake up the USB device. Therefore, the USB device
is unresponsive when you try to use it.
You might want to disable this feature for server products where power
management is not important or required.
*To disable the Selective Suspend feature, follow these steps:
Click Start and then click Run.
Note If you are running Windows Vista, click Start, and then use the Start
Search box.
Type regedit, and then click OK. Registry Editor opens.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
If the DisableSelectiveSuspend registry entry is present, double-click it.
If it is not present, create the entry. To create the entry, follow these
steps:
On the Edit menu, point to New, and then click DWORD.
Type DisableSelectiveSuspend, and then press ENTER.
On the Edit menu, click Modify.
In the Value data field, type 1 to disable the Selective Suspend feature,
and then click OK.

This Credit goes to bmerdinian

http://forums.crackberry.com/f3/windows-7-vista-usb-fix-bmerdinian-195757/

If you see him buy him a beer....

rmo...@cox.net

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Nov 30, 2009, 10:24:16 PM11/30/09
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On Sun, 29 Nov 2009 20:25:42 -0500, "webster72n" <webst...@gmail.com>
wrote:


>Not filled - not even half.
>Harry.
>

rmo...@cox.net

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Dec 1, 2009, 5:47:46 AM12/1/09
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Out of town for a few weeks - will check back then. Thanks......

Bill Walsh

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Dec 1, 2009, 11:02:48 AM12/1/09
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why not try it on another computer and see if it shoes up?
<rmo...@cox.net> wrote in message
news:62t9h5peif6u2493k...@4ax.com...

Bob

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Dec 1, 2009, 2:59:43 PM12/1/09
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Uninstall the drive in Device Manager>>unplug it>>turn off PC>>plug it back
in>>turn on PC.

Gene E. Bloch

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Dec 2, 2009, 12:18:24 AM12/2/09
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On Sun, 29 Nov 2009 18:47:36 -0500, rmo...@cox.net wrote:

One more thing to try - discovering this cost me an hour a week or so
ago...

With the drive plugged in, go to Device Manager, open up Universal Serial
Bus Controllers, and see if a Mass Storage Device is disabled. If so,
enable it.

--
Gene E. Bloch letters0x40blochg0x2Ecom

eXXoTekK

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Dec 19, 2009, 5:32:41 AM12/19/09
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Try right clicking computer, then select manage. Then in the middle, select
storage,open it and open disk management. If it shows up as unallocated,
then you must prepare it, usually a format. If it does not show up, then it
can be a hardware problem. You can also open up device manager, also in
computer management, and right click and uninstall every usb device (and
hub), then scan for hardware changes and reinstall. Hope this helps.

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