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website not set up to establish connection with WWW service (HTTP)

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spoo

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Feb 24, 2007, 4:51:03 AM2/24/07
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just got a new laptop with vista on. Connects to wireless network router but
won't go the further step to connect to the internet. I get a message in
diagnose connection problems like this: "www.microsoft.com" is not set up to
establish a connection on port "World Wide Web service (HTTP)" with this
computer.
what do i do, i'm no expert.
please help me


Robert L [MVP - Networking]

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Feb 24, 2007, 9:44:40 AM2/24/07
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Can you ping a public IP  like 4.2.2.1? If yes, can you ping yahoo.com? Post back with the result of ipconfig /all.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

Krezash

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Mar 24, 2007, 6:41:16 AM3/24/07
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I have the same problem here. Able to ping google.com and public ip addresses
but I'm not able to even access my router's interface or surf any websites.

A_P_Haley

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Jun 3, 2007, 4:59:00 PM6/3/07
to
Same here. Anyone shed any light?

Subversive

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Sep 8, 2007, 12:51:27 PM9/8/07
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I was having this problem on my new PC which came preinstalled with
Vista, where although everything previously worked and I still had
internet connectivity, as shown by my still being able to refresh my
DHCP information, change my DNS settings, and ping my router, suddenly
DNS stopped resolving, not internet connections succeeded, and trying
to bring a a browser window resulted in the popup:

*www.microsoft.com is not set up to establish a connection on
port "World Wide Web service (HTTP)" with this computer.*

Well, I finally figured out the problem. I had recently installed
Kapersky AntiVirus. Kapersky wasn't the problem though. The problem
was that the the Dell computer came preinstalled with Norton Internet
Security, and that program was causing conflicts. I removed it through
Programs and Features on the Control Panel, and the problem went away.

I hopes this information helps someone else suffering with this
problem, as right now there is nothing else on Google out there with a
solution.

I'm still getting a lot of blue screens though, with symscan.exe.
Probably just more unstable crapware from Symantec that Dell
pre-installed. Hopefully, I'll figure it out before too long.


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Robert L [MVP - Networking]

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Sep 8, 2007, 4:39:34 PM9/8/07
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That is good. Thank you for sharing your experience with us.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

ihatevi

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Aug 27, 2008, 10:41:55 PM8/27/08
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Thanks, Subversive - That nailed it!!


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supportecxx

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Nov 25, 2009, 8:58:23 PM11/25/09
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Okay, I've had a lot of people ask this very same question and thought
that it had been answered. If you have NORTON anything on a brand new
system or old, and you can not get to the internet.

follow this link and download.
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

It is the actual removal program for Norton products. This should solve
majority of the internet connection problems, that everyone is posting
about.

Hope this helps everyone out.


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amcmillan2

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Apr 13, 2010, 8:35:56 PM4/13/10
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Thanks to Usmani too!! We do have Norton's on our computer and this
worked (going to settings, unchecking proxy, and checking auto detect).
An "anti virus program" was loaded onto our computer automatically, I
think some sort of virus/spyware stuff and it kept popping screens up
all over the place. Went into Norton's and successfully fixed it, but
after that we were unable to get to the internet with the same message
as above. Tried a few things but neither of us are very computer savvy!
Called Qwest and they said it was a browser problem, they connected us
with Compaq and they wouldn't help with anything, unless we purchased an
extended warranty.....So I decided to do a search from my work computer
(fully expecting I would never be so lucky to actually find something
that would work. I figured the virus stuff probably really messed
something up) and came across this! It fixed it immediately and surely
saved me some money! Thanks so much!!


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blondey

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May 5, 2010, 1:16:39 AM5/5/10
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Usmani;4767011 Wrote:
> For those who never had Norton but having this issue:
> Please go to Internet Properties > Connection > Lan Settings
> and uncheck the "Proxy Server" options and check the "Automatically
> detect settings"

thank you so much Usmani i did exactly what you said and it worked! and
it wasnt hard! you're the best!


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mike0987

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May 10, 2010, 11:26:39 AM5/10/10
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u saved me !
I called my internet provider he couldnt help, i kept searching thru
another browser, luckily i found ur post.
Like some one else also mentioned I too registered on this site for an
account just to say thanks a lot!


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thestroke

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May 11, 2010, 1:29:35 PM5/11/10
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Hi spoo,

Here's an easy solution I found:

Open the browser that's not working for you and make sure that for it's
LAN connections, it's not using a proxy server.

So, eg ... *-for IE: go to Tools --> Internet Options --> Connections
Tab --> make sure the box for 'Automatically detect settings' and 'Use a
Proxy Server for LAN'-* are _BOTH_UNCHECKED_.

Worked for me. Hope this helps anyone with this annoying problem.


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