0x8000ffff <-- When i Try installing Windows Live messenger..?

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beck@discussions.microsoft.com Tom beck

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Sep 20, 2008, 5:52:00 AM9/20/08
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When i Try And Install Windows Live 8.1 For My Windows Vista PC It Says..

There Was A Problem with this Installation.Windows Live Suite Was Not
Installed.
System Error Details :
Code : 0x8000ffff
Description : Catastrophic Error

Peter Foldes

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Sep 20, 2008, 7:12:40 AM9/20/08
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Tom

Office XP SP3 installed or did you try to install at one time.

This error suggests a Office XP SP3 issue

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Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tom beck" <Tom be...@discussions.microsoft.com> wrote in message news:A651B031-49C8-4955...@microsoft.com...

Peter Foldes

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Sep 20, 2008, 7:15:28 AM9/20/08
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posted to the live messenger group via crosspost
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Peter

Please Reply to Newsgroup for the benefit of others
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"Tom beck" <Tom be...@discussions.microsoft.com> wrote in message news:A651B031-49C8-4955...@microsoft.com...

Jonathan Kay [MVP]

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Sep 20, 2008, 10:07:35 AM9/20/08
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Greetings,

Basically it's trying to load a component that isn't there. I reproduced something similar
recently and didn't have any luck actually debugging what it was looking for using standard
tools (procmon, etc.) although I did end up figuring it out. Unfortunately it won't relate
to this Live Installer problem.

The quickest way to install Messenger would be to just download and install Messenger
directly from its MSI:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
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"Peter Foldes" <ok...@hotmail.com> wrote in message
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liakos9171

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Oct 1, 2008, 6:16:16 PM10/1/08
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jonathan, when i try to do what you suggest everything is ok until a
message shows up which just says " your computer has a newer version of
windows live messenger than the one you are trying to istall. to install
an older version, first remove the current version (click start,
settings, control panel, add or remove, windows live messenger), and
then run this set up again"
the real problem is that i don't have any kind of messenger in my pc!
what's going on? i have downloaded beta the newest one but i removed
it... when i try to install it again from msn.com i get the 0x8000ffff
message and then the thing i just discribed you! christ, that means that
i won't be able to have messenger or the entire windows live suite in my
pc ever again?? that's terrible! pleaaaaaaaaase help me if you can:(


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liakos9171

Confucious

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Oct 2, 2008, 5:14:13 PM10/2/08
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"Jonathan Kay [MVP]" wrote:

> The quickest way to install Messenger would be to just download and install Messenger
> directly from its MSI:
> http://messenger.jonathankay.com/redir/wlm85.asp
>

Having just failed miserably to get beta 2009 to run on a Vista machine, I
couldn't revert back to an older version - I kept getting error 0x8000ffff

Following your link and installing the MSI has worked - at least I can now
access messenger even if it's not the latest Beta!

Many thanks :)

Jonathan Kay [MVP]

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Oct 2, 2008, 8:23:04 PM10/2/08
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Hi,

Glad to hear it :)

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Confucious" <Confu...@discussions.microsoft.com> wrote in message
news:7056A1B0-00A1-4EC9...@microsoft.com...

liakos9171

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Oct 3, 2008, 4:49:48 AM10/3/08
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hey jonathan please help me too if you know a kind of solution to my
problem :cry:


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liakos9171

Zaaya

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Oct 3, 2008, 6:14:13 AM10/3/08
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im totally happy to finally get rid of windows live beta from my
computer. the thing had super-glued itself to my system and i spent
weeks and weeks trying to remove it. thanks jonathan.

but sadly, i too developed this miserable catastrophic failure error
when i tried to install windows live again. the funny thing is, i was
able to install beta again, but not the earlier version! why was that?

anyways, i was able to thankfully thankfully install windows live
messenger again from its MSI link provided above. u can say im able to
breathe again! :)

what i actually wanted to ask was, is it only messenger that i can
download like this? i would really like to get windows live mail too. if
anybody knows a way, im all ears!


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Gary VanderMolen

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Oct 3, 2008, 2:03:24 PM10/3/08
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Discussions about Live Messenger are off-topic for this newsgroup.

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Gary VanderMolen, MS-MVP (Mail)


"Zaaya" <Zaaya....@DoNotSpam.com> wrote in message news:Zaaya....@DoNotSpam.com...

SteveB

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Oct 5, 2008, 2:20:00 PM10/5/08
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I'm getting the same error

System Error Details :
Code : 0x8000ffff
Description : Catastrophic Error

When I attempt to install WindowsLive on my Vista 64 machine. No issues with
the WinXP dual boot side.

Gary VanderMolen

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Oct 5, 2008, 5:03:31 PM10/5/08
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You should post that issue in the Windows Live Messenger newsgroup:

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.messenger


--
Gary VanderMolen, MS-MVP (Mail)


"SteveB" <Ste...@discussions.microsoft.com> wrote in message news:B1CA5640-18B3-454B...@microsoft.com...

SteveB

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Oct 5, 2008, 7:02:12 PM10/5/08
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Gary, Why. I'm not having issues with Messenger, but in trying to install
the desktop WindowsLive.

Gary VanderMolen

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Oct 5, 2008, 10:45:36 PM10/5/08
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The Subject line of this thread specifically includes the words "Windows
Live messenger", so that is why I referred you to that newsgroup.
Just saying "Windows Live" is not very definitive. That group name covers
a whole suite of different programs, see http://get.live.com .
Each of those programs has its own support group.
If you meant Windows Live Mail, its support group is

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.mail.desktop

--
Gary VanderMolen, MS-MVP (Mail)


"SteveB" <Ste...@discussions.microsoft.com> wrote in message news:F3218A1D-C095-490C...@microsoft.com...

therriengn

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Oct 7, 2008, 1:09:20 AM10/7/08
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omg I cannot believe i figured this one out. I have searched everywhere
for the mysterious Catastrophic Error 0x8000ffff and as you said
Jonathan basically its trying to load a componant that is no longer
available, however i tried installing messenger as you suggested but got
the 'A more recent version of Windows live exists blah blah blah'

I then stumbled upon this tool the Windows Installer CleanUp Utility:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

You can use the utility to remove installation information for programs
that were installed by using Windows Installer. Be aware that Windows
Installer CleanUp Utility will not remove the actual program from your
computer. However, it will remove the installation files so that you can
start the installation, upgrade, or uninstall over.

Worked Great i removed the info that Windows Installer assumed was
there and was able to proceed with my installation with no Catastrophic
failure.

There's 3 hours of my life i won't get back but hopefully this will
help someone else. Cheers Lola


'Jonathan Kay [MVP Wrote:
> ;3984789']Greetings,


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doggystyler

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Oct 11, 2008, 8:54:01 AM10/11/08
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--
hey everyone waz up ,you all fine i like to be online and listen to music so
that's why i hv windows media player is so fun having it and be updated
that's why i need to share my problems with you all


"Jonathan Kay [MVP]" wrote:

> thank you thank you thank you hmm i wish i can date a guy like you :)

Jonathan Kay [MVP]

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Oct 11, 2008, 11:17:34 PM10/11/08
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If that's directed at me, I'm single :)

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"doggystyler" <chestep...@hotmail.com> wrote in message
news:B9EAA7BC-1E12-4CFD...@microsoft.com...

christian105

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Oct 13, 2008, 8:54:07 AM10/13/08
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I just had the same problem.

I have found a solution.
I had the windows live beta installed on my pc but then crashed when it
forced me to install an update version which corrupted the installation
files.

I tryed to manually uninstall windows live beta from control panel and
then tryed to install the normal windows live messenger on
http://messenger.msn.co.uk but then was receiving the same error code.

I then go to control panel and then saw Windows Live Programs (beta)
i select that but then does not recconize i got any windows live
messenger installed. So i try to install windows live beta again. It
worked. but then as for having problems with it i didnt like it, i go to
that same program on the controll panel and un selected everything that
was install to un install.

It removed all the windows live beta features it had on my pc and tryed
once again to install the normal windows live messenger and it work with
no error code and is now working fine :D

Hope this works for you too like it did to me
Christian


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Schtaan

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Oct 13, 2008, 3:43:22 PM10/13/08
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ChrisinBK

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Jul 13, 2010, 9:04:10 AM7/13/10
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Please Help

Have Windows XP - with Updated SP 3 - Office 2007 with all up to date.
Have tried many times to sync MS Outlook with my Hotmail - Message comes
up - "Calendar contains corrupt Data that is forcing MS Outlook to close
- 0x8000FFFF"

After many attempts gave up on the Option of using Outlook for my Emails
as I used to do in my previous Company Supplied PC and Support.

Recently tried again with Windows Live Mail.
Today 13/07/10 succeeded in getting WLV synced with my Hotmail. Took 3/4
hours

Then when I rebooted the same "0x8000FFFF" message came up when opened
WLM.

On two occasions the WLM opened - but then crashed.
Then using the "0x8000FFFF" as Web search came to this Web.
Have deleted my existing Windows Live Essential + Live Sync and Upload
Tool.
Downloaded from V3.co.uk Windows Live Suite 2009.

Still cannot open Windows Live Mail and the same "Calendar contains
corrupt Data that is forcing MS Outlook to close - 0x8000FFFF"

Help
ChrisinBK


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Gary VanderMolen (MVP)

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Jul 13, 2010, 10:48:42 AM7/13/10
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The newsgroup to which you posted is dedicated to supporting the
Windows Mail program. You will get more help by posting that issue
in the Windows Live Mail newsgroup:

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.mail.desktop
or via your news reader: news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop

Gary VanderMolen, Microsoft MVP (Mail)


"ChrisinBK" wrote in message news:ChrisinB...@DoNotSpam.com...

Gary VanderMolen [MVP]

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Jul 14, 2010, 1:48:45 PM7/14/10
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The newsgroup to which you posted is solely for the Windows Mail program.
Neither Outlook nor WLM are covered here.

Outlook:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.outlook.general

WLM:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.mail.desktop

--

Gary VanderMolen, Microsoft MVP (Mail)

Microsoft MVP program: http://mvp.support.microsoft.com


"ChrisinBK" <ChrisinB...@DoNotSpam.com> wrote in message news:ChrisinB...@DoNotSpam.com...

ferdin...@gmail.com

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Mar 7, 2015, 1:30:08 AM3/7/15
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Can you fix the problem
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