Blank preview Window (everending loading)

[IAV]

Hi to everyone.

As in sunject, happens so. If I select a mail, the preview windows is white
and the mouse cursor indicates a neverending loading state.

No new software, only official Windows Updates.

Any idea ?

Thanx a lot.

G.

[Bruce Hagen]

No clue. Check for Malware first.

Malwarebytes Anti-Malware 1.40
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"IAV" <I...@discussions.microsoft.com> wrote in message
news:FA00CBC1-D1FE-4A18...@microsoft.com...

[Gary VanderMolen (MVP)]

Which antivirus are you running? Some of them cause problems with
Windows Mail over time.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

"IAV" <I...@discussions.microsoft.com> wrote in message news:FA00CBC1-D1FE-4A18...@microsoft.com...

[IAV]

Hy Gary.

Tryed the anti-malware, but no issues found. I USE Kaspersky KAV 2009.

Thank you anyway.

Gef.

"Gary VanderMolen (MVP)" wrote:

> .
>

[Gary VanderMolen (MVP)]

Can you explain what you mean by "tried the anti-malware"?
I didn't say anything about anti-malware.

As I see it, you have two options.
a) Make sure Kaspersky is not configured to scan emails. If the problem
continues, do a trial uninstall of Kaspersky, reboot, then try Windows Mail.

b) If no improvement, reinstall Kaspersky, then upgrade to Windows
Live Mail: http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

"IAV" <I...@discussions.microsoft.com> wrote in message news:DD342837-50FB-4A60...@microsoft.com...

[Steve Cochran]

Try www.oehelp.com/OETips.aspx#10 (point 10)

steve

"IAV" <I...@discussions.microsoft.com> wrote in message
news:FA00CBC1-D1FE-4A18...@microsoft.com...