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Deleted Items NOT showing up in Deleted Items folder

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Dot2DotBarb

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Dec 31, 2009, 7:45:01 PM12/31/09
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I've been using Windows Mail for 18 months without any significant problems.
Now, when I delete an email from my "Inbox," it does NOT appear in my
"Deleted Items" folder. It just seems to disappear. I did read many of the
earlier posts and have tried the suggestions. I've gone to
Tools>Options>Advanced>Maintenance - the "Empty messages from the Deleted
Items folder on exit" is NOT checked. I've also gone to Current View "Show
all messages" - that's identified/checked. Is there something else that I
can do? I'd appreciate any suggestions. This is the first time I've used
the Discussion Group, so I hope that I'm doing this correctly.

Gary VanderMolen (MVP)

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Dec 31, 2009, 9:46:16 PM12/31/09
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The "Show all messages" setting is on a per folder basis, so be
sure you have the Deleted Items folder open when you check that
setting.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"Dot2DotBarb" <Dot2D...@discussions.microsoft.com> wrote in message news:1EF7E7C1-A992-4D09...@microsoft.com...

Dot2DotBarb

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Jan 1, 2010, 8:32:01 AM1/1/10
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I did do that before I wrote the original message. I was set correctly, so I
didn't have to change it. Any other suggestions? I'm at a loss and really
appreciate any help you can give me.

"Gary VanderMolen (MVP)" wrote:

> .
>

Dot2DotBarb

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Jan 1, 2010, 9:35:01 AM1/1/10
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Follow up: After writing the last message I decided to change the View
setting to something that I didn't want and then went back to the "Show all
messages" setting. It seems to work now! Thank you, Gary!

Gary VanderMolen (MVP)

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Jan 1, 2010, 12:38:38 PM1/1/10
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Glad to hear the issue has been resolved. Sometimes 'toggling' a
setting makes it take.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"Dot2DotBarb" <Dot2D...@discussions.microsoft.com> wrote in message news:2A95A03B-3EC3-4016...@microsoft.com...

tone

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Mar 10, 2010, 7:08:37 PM3/10/10
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This is really for Gary VanderMolen.

I have exactly the same problem as Dot2DotBarb........the letters in my
deleted items folder suddenly disappeared. The folder still lists them
as being present (and how many read and unread in the properties
section)but they are not displayed. I tried everything suggested in this
thread but have had no luck. Is there something else I can do?
I installed some critical updates offered by Windows update in the last
few days. Perhaps these had something to do with the sudden onset of the
problem. Should I try a system restore?

Thanks for any help you can give.


--
tone
Posted via http://www.vistaheads.com

Gary VanderMolen [MVP]

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Mar 10, 2010, 8:51:07 PM3/10/10
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Your problem is symptomatic of a corrupted message store.
Make sure you have installed Vista's SP1 and SP2 updates.
If the problem continues, try running the various repair functions in
the WMUtil program: http://www.oehelp.com/WMUtil

If still no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)

Microsoft MVP Program: http://mvp.support.microsoft.com


"tone" <tone....@no-mx.forums.vistaheads.com> wrote in message news:tone....@no-mx.forums.vistaheads.com...

tone

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Mar 16, 2010, 9:40:59 AM3/16/10
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Thank you very much! The WMUtil program fixed it.
I was unable to install service pack 2. Also have been consistently
unable to install Microsoft .NET Framework 3.5 Service pack 1 and Family
Update (kb951847) x86 since it was first offered by windows update in
2009. Prior to that the System Update Readiness Tool offered by windows
update also failed to install but Service Pack 1 installed successfully
(both on 10/6/2008.)
Any suggestions?
Thanks again.

'Gary VanderMolen [MVP Wrote:
> ;1660163']Your problem is symptomatic of a corrupted message store.


> Make sure you have installed Vista's SP1 and SP2 updates.
> If the problem continues, try running the various repair functions in

> the WMUtil program: 'WMUtil' (http://www.oehelp.com/WMUtil)


>
> If still no improvement, upgrade to Windows Live Mail:

> 'Mail - Windows Live' (http://download.live.com/wlmail)

>
> --
> Gary VanderMolen, Microsoft MVP (Mail)

> Microsoft MVP Program: 'Microsoft Most Valuable Professional'
> (http://mvp.support.microsoft.com)

mac

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Mar 16, 2010, 11:00:39 AM3/16/10
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"tone" <tone....@no-mx.forums.vistaheads.com> wrote in message
news:tone....@no-mx.forums.vistaheads.com...
>
> Thank you very much! The WMUtil program fixed it.
> I was unable to install service pack 2. Also have been consistently
> unable to install Microsoft .NET Framework 3.5 Service pack 1 and Family
> Update (kb951847) x86 since it was first offered by windows update in
> 2009. Prior to that the System Update Readiness Tool offered by windows
> update also failed to install but Service Pack 1 installed successfully
> (both on 10/6/2008.)
> Any suggestions?
> Thanks again.

Try:
news://msnews.microsoft.com/microsoft.public.windowsupdate

With those questions.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

Gary VanderMolen [MVP]

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Mar 16, 2010, 6:08:06 PM3/16/10
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You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)

Microsoft MVP Program: http://mvp.support.microsoft.com


"tone" <tone....@no-mx.forums.vistaheads.com> wrote in message news:tone....@no-mx.forums.vistaheads.com...
>

tone

unread,
Mar 16, 2010, 8:12:22 AM3/16/10
to

Thanks very much! The WMUtil program fixed it.
I wonder if you can help with another (not directly related ) problem.

I cannot install Vista service pack 2.
When attempting to do so I get a ERROR_HANDLE_EOF (0x80070026) code.
I performed all of the troubleshooting steps in Article ID 947366 (June
3, 2009 revision 3) How to Troubleshoot Windows Vista service pack
installation issues, without success.

I have also never been able to successfully install Microsoft .NET
Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update.
(KB951847) x 86, which has been offered by Windows Update (again and
again) since 2/22/2009.

Other than that I have accepted all offered updates until last week
when the mail problem began.

If you don't have the answers to these new questions perhaps you can
steer me to someone who does.

Thanks again.

'Gary VanderMolen [MVP Wrote:
> ;1660163']Your problem is symptomatic of a corrupted message store.


> Make sure you have installed Vista's SP1 and SP2 updates.
> If the problem continues, try running the various repair functions in

> the WMUtil program: 'WMUtil' (http://www.oehelp.com/WMUtil)


>
> If still no improvement, upgrade to Windows Live Mail:

> 'Mail - Windows Live' (http://download.live.com/wlmail)
>

> --
> Gary VanderMolen, Microsoft MVP (Mail)

> Microsoft MVP Program: 'Microsoft Most Valuable Professional'
> (http://mvp.support.microsoft.com)
>
>

> news:2A95A03B-3EC3-4016...@microsoft.com...[color=darkred]

Gary VanderMolen [MVP]

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Mar 17, 2010, 1:05:38 PM3/17/10
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You're very welcome. Thanks for reporting back.

Sorry, my expertise mainly extends to mail issues.
Windows Update issues are covered elsewhere:

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate
or via your news reader: news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Gary VanderMolen, Microsoft MVP (Mail)

Microsoft MVP Program: http://mvp.support.microsoft.com

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