unsent messages

ldefrange

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Mar 6, 2007, 12:08:13 PM3/6/07

to

everytime i close my mail, i get a message--you have unsent messages in your
outbox, would you like to sent them now---but i don't have any outgoing
messages to send. please help.

Steve Cochran

unread,

Mar 6, 2007, 12:12:35 PM3/6/07

to

Go to the Outbox and View | Current View | Show all messages and see if
there is a message there then that you can delete.

steve

"ldefrange" <ldef...@discussions.microsoft.com> wrote in message
news:A28F86C9-0A32-4FDC...@microsoft.com...

Warder@discussions.microsoft.com Lisa Warder

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Mar 8, 2007, 2:27:40 PM3/8/07

to

Steve,

I am getting the same message and when I go to my outbox that has 4 unsent
messages one of them will not delete due to an error problem message.
The others will delete. Nothing can be sent out at this point. Any thoughts?
lisaw...@comcast.net

Steve Cochran

unread,

Mar 8, 2007, 5:37:05 PM3/8/07

to

Try this first so you don't have to wipe the entire message store.

Go to Tools | Accounts | Add | Mail and add your same mail account over
again. Then remove the first mail account and close and reopen WinMail and
see if you can delete that message then. Some others reported that would
get rid of the message.

If that doesn't work then post back.

steve

"Lisa Warder" <Lisa War...@discussions.microsoft.com> wrote in message
news:5F5C9062-3E35-46DF...@microsoft.com...

apprentice idiot

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Mar 16, 2007, 10:28:03 AM3/16/07

to

As of a week ago, I started getting this message, and, sure enough, I did
have outgoing messages piling up in my box. Of course, I had to start sending
the same messages via online mail but would appreciate if I could get this
cleared up. In MSXP, when I got the message, if I went into TOOLS and checked
the volume for errors, this would resolve the problem and things would go
back to normal. This is not the case here. It happened right after an update
installation. Any clues?

Gary VanderMolen

unread,

Mar 16, 2007, 3:08:09 PM3/16/07

to

Good to see you took the initiative of sending your emails via web mail.
There is no permanent fix yet.
The only consolation is that Microsoft is working on the problem.

Gary VanderMolen

"apprentice idiot" <apprent...@discussions.microsoft.com> wrote in message
news:0E5DCB80-1E1A-448E...@microsoft.com...

reenbooth

unread,

Mar 16, 2007, 6:41:17 PM3/16/07

to

Yes, me too -- Messages that won't send no matter what I try. My husband and
I have identical computers. Mine is set exactly as his is. His sends
outgoing mail. Mine doesn't. Go figure. What's the fix?

pauldhale

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Apr 25, 2007, 8:28:01 PM4/25/07

to

I'm having the same problem with the message popping up about unsent email
when i have none. Send help when its found.

--
pdh

Julian

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Apr 25, 2007, 8:53:53 PM4/25/07

to

"pauldhale" <paul...@discussions.microsoft.com> wrote in message
news:1BB03E99-70C9-43B5...@microsoft.com...

> I'm having the same problem with the message popping up about unsent email
> when i have none. Send help when its found.

You're dealing with volunteers here.
Manners, please and thanks etc.,
will improve your chance of help.

graham

unread,

Apr 27, 2007, 5:50:03 AM4/27/07

to

--
grahamholtham

val

unread,

Apr 29, 2007, 10:10:02 PM4/29/07

to

I have just learned that none of my emails in my Outbox have been sent. I
was told by my internet provider that it was because of McAfee. I
uninstalled McAfee and the problem still exists. When closing my email, I
also am getting a box that tells me there are messages in my outbox...I click
to send them, but nothing happens. Any ideas how I can get my emails to be
sent?

Gary VanderMolen

unread,

Apr 29, 2007, 10:31:16 PM4/29/07

to

Your ISP was right. Unfortunately McAfee had already done its
damage by the time you uninstalled it.

Before you go to the trouble of deleting and regenerating the
email database, try this: Create a new email account with the same
settings as the existing account. Then delete the existing account.
Restart Windows Mail. If it still doesn't work, one of us will give you
the procedure for database deletion/regeneration.

Gary VanderMolen

"val" <v...@discussions.microsoft.com> wrote in message news:FEC5168F-FDCD-4871...@microsoft.com...

Mcafee

unread,

May 5, 2007, 5:53:00 PM5/5/07

to

I am also have a problem with Windows mail sending emails in only one user
account although the administrator account seems to work ok. I have called
McAfee and have removed it to this point but as indicated by Gary the damage
is done so I am assuming that even though McAfee is uninstalled it is still
creating the problem of outgoing messages hanging up in Outbox and not
sending. I tried to change as indicated and get message that one or more of
messages in the outbox do not have a valid account specified and it asks if
want (what is now) default account to send messages (although it still does
not do so) Please advise if you have suggestions

Gary VanderMolen

unread,

May 5, 2007, 6:41:45 PM5/5/07

to

If you can't delete those messages, and they are stuck in the outbox,
you should try the latest edition of the WMUtil utility:
http://www.oehelp.com/WMUtil/
When you download the file, be sure to choose Save rather than Run.
After it finishes downloading choose Run, then Extract. Then it will
show the extracted folder with two files in it. Run WMUtil.exe, and
click Clear Outbox. It may take a while. Before you start, make sure
Windows Mail is not running.

Gary VanderMolen

"Mcafee" <Mca...@discussions.microsoft.com> wrote in message news:5969E4FC-393D-4A1B...@microsoft.com...

Mcafee

unread,

May 5, 2007, 9:59:01 PM5/5/07

to

I can manually delete the messages from the outbox but the problem is that I
can not send emails from that user meaning I can receive email but not send.
That is the part I am trying to figure out how to fix is the part of being
able to send from Windows Mail running Vista without having the messages stay
stuck in the outgoing mail box. thanks

Steve Cochran

unread,

May 6, 2007, 4:33:21 AM5/6/07

to

After uninstalling McAfee, remove your mail account and then close and
reopen WinMail and then add the mail account back again. See if that fixes
it.

You might also try the compact and repair buttons in WMUtil.

steve

"Mcafee" <Mca...@discussions.microsoft.com> wrote in message

news:B4CF570B-9B41-4BFA...@microsoft.com...

Robert

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Jun 13, 2007, 8:12:00 PM6/13/07

to

I have an unsent message thta won't delete, and causes all others not to get
sent. Unknown message I get. What does it take to get this gone? Typical
Microsoft, they rush something out to market and it always sucks!!!

Roland Bierlein

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Jun 13, 2007, 8:15:08 PM6/13/07

to

Buenas noches: *Robert* escribió:

>I have an unsent message thta won't delete, and causes all others not to get
> sent. Unknown message I get. What does it take to get this gone?

It gets an MVP with developing capacities and a great amount of generosity,
and luckily we have all that with Steve Cochran. Read about and download
its WMUtil program here: http://oehelp.com/wmutil

Saludos
Roland
--
Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!

"Glück ist: zu begreifen, wie alles zusammenhängt." (S. Nadolny)

Gary VanderMolen

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Jun 13, 2007, 8:54:45 PM6/13/07

to

Read and apply: http://www.oehelp.com/WMUtil/

Gary VanderMolen

"Robert" <Rob...@discussions.microsoft.com> wrote in message news:B8A37655-7299-444E...@microsoft.com...

Dick Wagner

unread,

Jun 13, 2007, 10:56:39 PM6/13/07

to

Robert,

I and several other people have had the same problem. Go to

www.oehelp.com/wmutil

and download Steve's utility (follow Steve's directions to save to your
desktop). Then use the utility (after unzipping) to compact your e-mail and
the problem will go away. Then, in the future, compact your e-mail every
time the dialog box appears asking if you want to compact your e-mail.

Good luck.

Dick in sunny AZ

"Robert" <Rob...@discussions.microsoft.com> wrote in message
news:B8A37655-7299-444E...@microsoft.com...

Steamboat4

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Jul 13, 2007, 11:36:03 AM7/13/07

to

--
Steven Rogers

Steamboat4

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Jul 13, 2007, 11:54:00 AM7/13/07

to

Thank you Steve!
--
Steven Rogers

Steve Cochran

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Jul 17, 2007, 8:22:05 AM7/17/07

to

Glad it worked.

steve

"Steamboat4" <steam...@aol.com.donotspam> wrote in message
news:1C4F598E-EC0D-4D1E...@microsoft.com...

SilverdragonsDaughter

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Aug 6, 2007, 6:24:02 AM8/6/07

to

Thanks Steve, you are brilliant!! After I created the new account and
deleted the old one, I was able to move the emails I still wanted to send to
my Inbox (just by dragging them there) and delete the ones I didn't care
about sending any more. Then I closed Mail and re-opened it and sent the
mails I had moved to my Inbox. It worked fine - hooray!!

Thanks again for your help.

Cheers!

SilverdragonsDaughter

unread,

Aug 6, 2007, 6:30:00 AM8/6/07

to

I tried this utility, but it just threw an error. Luckily deleting my email
account and setting up a new one with the same credentials worked perfectly
well - see Steve's advice above.

Cheers!

Steve Cochran

unread,

Aug 7, 2007, 7:20:16 AM8/7/07

to

Great. Glad to hear it. This had been posted before, but many couldn't
figure out how to do it.

steve

"SilverdragonsDaughter" <Silverdrag...@discussions.microsoft.com>
wrote in message news:50E96A1B-8186-424F...@microsoft.com...

feralcat

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Aug 10, 2007, 6:30:02 AM8/10/07

to

showing unsent email error and can not get rid of it ???

Julian

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Aug 10, 2007, 7:02:28 AM8/10/07

to

"feralcat" <fera...@discussions.microsoft.com> wrote in message
news:E8EED052-A0BF-45AB...@microsoft.com...

Use this, in accordance with ALL instructions, to clear outbox.
http://www.oehelp.com/WMUtil/Default.aspx

mrsdolph

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Aug 11, 2007, 12:04:03 PM8/11/07

to

I am unable to send emails. all emails go to my outpost and I receive a msg
when I log off that I have unsent msgs in my outbox would I like to send
them. If I answer yes they still are not sent. I've checked with my internet
provider and am all set there as well as my virus and security s/w. Can you
help?

Cal Bear '66

unread,

Aug 11, 2007, 12:17:21 PM8/11/07

to

For stuck mail in your Outbox, try:

http://www.oehelp.com/WMUtil/Default.aspx

NOTE: Read and follow the instructions, especially the ones in the RED outlined
box.

--
I Bleed Blue and Gold
GO BEARS!

"mrsdolph" <mrsd...@discussions.microsoft.com> wrote in message
news:40CE4650-4C6D-4306...@microsoft.com...

mrsdolph

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Aug 11, 2007, 4:56:01 PM8/11/07

to

Thanks I compacted the database and problem solved !!!!

dibiblue

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Aug 15, 2007, 12:46:01 PM8/15/07

to

Karen

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Aug 15, 2007, 7:18:00 PM8/15/07

to

Hi Steve,
I've had the same problem with messages not sending from the Outbox. I've
set up a new email account and the same problem persists. Any other solutions.
Karen

"Steve Cochran" wrote:

> Try this first so you don't have to wipe the entire message store.
>
> Go to Tools | Accounts | Add | Mail and add your same mail account over
> again. Then remove the first mail account and close and reopen WinMail and
> see if you can delete that message then. Some others reported that would
> get rid of the message.
>
> If that doesn't work then post back.
>
> steve
>
> "Lisa Warder" <Lisa War...@discussions.microsoft.com> wrote in message
> news:5F5C9062-3E35-46DF...@microsoft.com...
> > Steve,
> >
> > I am getting the same message and when I go to my outbox that has 4 unsent
> > messages one of them will not delete due to an error problem message.
> > The others will delete. Nothing can be sent out at this point. Any
> > thoughts?
> > lisaw...@comcast.net
> >
> > "Steve Cochran" wrote:
> >
> >> Go to the Outbox and View | Current View | Show all messages and see if
> >> there is a message there then that you can delete.
> >>
> >> steve
> >>
> >> "ldefrange" <ldef...@discussions.microsoft.com> wrote in message
> >> news:A28F86C9-0A32-4FDC...@microsoft.com...

Gary VanderMolen

unread,

Aug 15, 2007, 7:59:18 PM8/15/07

to

If you have a message stuck in the Outbox, do the following:
First, delete or move as many of those messages as you can.
There will be one undeletable message.
Download and run the WMUtil program:
http://www.oehelp.com/WMUtil
Be sure to read and follow the instructions on that download page.

Gary VanderMolen

"Karen" <Ka...@discussions.microsoft.com> wrote in message news:86E6FE2F-819E-4AF8...@microsoft.com...

Karen

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Aug 22, 2007, 7:18:01 AM8/22/07

to

Hi there are no messages stuck in the outbox. I've downloaded and used the
WMUtil tool and that hasn't worked. Yesterday I turned on my laptop an it
sent messages today it is stuck again. I've run the WMUtil tool again and no
luck. Help
Karen

Julian

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Aug 22, 2007, 7:52:10 AM8/22/07

to

"Karen" <Ka...@discussions.microsoft.com> wrote in message

news:6B5C30D8-CCE9-4121...@microsoft.com...

> Hi there are no messages stuck in the outbox. I've downloaded and used the
> WMUtil tool and that hasn't worked. Yesterday I turned on my laptop an it
> sent messages today it is stuck again. I've run the WMUtil tool again and
> no
> luck. Help

When you say Wmutil didn't work, what did happen when you
clicked clear outbox button?

Are you sure you stopped the Winmail process via Taskmgr?

Could you also clarify...

"Yesterday I turned on my laptop an it sent messages today it is stuck
again."

Do you mean the message is in the out box?

Gary VanderMolen

unread,

Aug 22, 2007, 2:59:34 PM8/22/07

to

Any error message?
How do you know that nothing is stuck in the Outbox?
Which antivirus are you running?

Gary VanderMolen

"Karen" <Ka...@discussions.microsoft.com> wrote in message news:6B5C30D8-CCE9-4121...@microsoft.com...

Julian

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Aug 23, 2007, 11:35:26 PM8/23/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message
news:7986F64F-A97C-4242...@microsoft.com...
>I have done everything in these threads with no help. I downloaded the
> WMUtil and when I run it I get an "Unable to access database" error
> message
> (System DllNotFoundException:Unable to load DLL 'scxout.dll'The specified
> module could not be found. I have also run the task manager and did the
> end
> process. Am I forever to be in Unsent Message mode?

Not if you follow the instructions.

"Unable to load DLL 'scxout.dll" indicates that you are executing
Wmutil from a different location than where it's companion file
scxout.dll resides... in other words you have ignored the very
first instruction following "download here."

It says...
"Note: The zip file contains two files which must be saved
to the same directory (one can use the Desktop.)"

So... once again...

There are two files in the zip file.
You have to extract both of them to the same location.
(You didn't extract the dll, but just the exe file.)
Then run the program and see if it works.

Gary VanderMolen

unread,

Aug 25, 2007, 12:38:38 AM8/25/07

to

Upgrading to Windows Live Mail should clear the problem.
http://get.live.com/en-us/betas/maildesktop_betas

Gary VanderMolen

"Bob" <B...@discussions.microsoft.com> wrote in message news:C40673C5-1026-4CD3...@microsoft.com...
> .Thanks for the help Julian,
>
> I did as you suggested and get the error message;
> SystemBadImageFormatException - yada,yada,yada. I think I will just delete
> Windows Mail and load Live Mail. Will this fix my problem?

Julian

unread,

Aug 25, 2007, 2:05:55 AM8/25/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message

news:C40673C5-1026-4CD3...@microsoft.com...
> .Thanks for the help Julian,
>
> I did as you suggested and get the error message;
> SystemBadImageFormatException - yada,yada,yada. I think I will just
> delete
> Windows Mail and load Live Mail. Will this fix my problem?

I expect so, meanwhile I'll mark this for the attention of Steve Cochran,
since I've never seen your error before.

Julian

unread,

Aug 25, 2007, 2:22:39 AM8/25/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message

news:C40673C5-1026-4CD3...@microsoft.com...
> .Thanks for the help Julian,
>
> I did as you suggested and get the error message;
> SystemBadImageFormatException - yada,yada,yada.

Are you using a 64 bit processor?

Julian

unread,

Aug 25, 2007, 3:16:52 AM8/25/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message

news:C40673C5-1026-4CD3...@microsoft.com...
> .Thanks for the help Julian,
>
> I did as you suggested and get the error message;

> SystemBadImageFormatException - yada,yada,yada. I think I will just
> delete
> Windows Mail and load Live Mail.

Do you have a 64bit processor?

Bob

unread,

Aug 25, 2007, 11:06:01 AM8/25/07

to

Yes, sorry I did not metion that. I suspect that may be part of the problem.
I have run into some other "issues" with the 64 bit Vista upgrade I did (my
Epson 2450 scanner does not work because no 64 bit driver is out there yet,
my Adobe Flashplayer is not 64 bit, things like that). I am sure once
everyone has upgraded to 64 bit systems then there will be no issues.

Bob

Julian

unread,

Aug 25, 2007, 12:17:25 PM8/25/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message

news:4313C616-32E6-4EBE...@microsoft.com...

> Yes, sorry I did not metion that. I suspect that may be part of the
> problem.
> I have run into some other "issues" with the 64 bit Vista upgrade I did
> (my
> Epson 2450 scanner does not work because no 64 bit driver is out there
> yet,
> my Adobe Flashplayer is not 64 bit, things like that). I am sure once
> everyone has upgraded to 64 bit systems then there will be no issues.

I thought so.

When I googled SystemBadImageFormatException
all the pages found seemed to involve 64bit processors.

I have informed the author of Wmutil and will repost when or if there is a
solution.

Meanwhile you should consider...

http://get.live.com/en-us/betas/maildesktop_betas

I use it and prefer it to WM.

ps.
There will ALWAYS be issues so long as software
is written and used by humans.

Bob

unread,

Aug 25, 2007, 3:00:02 PM8/25/07

to

Thanks for your help, I will try it.
Bob

Karen

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Aug 26, 2007, 9:08:01 AM8/26/07

to

Error message is
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: SO GOTTA GO ON SAT ', Account: 'mail1.eircom.net ',
Server: 'mail1.eircom.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

There are no messages in the outbox so nothing is stuck

Running AVG 7.5 anti virus
Karen

Gary VanderMolen

unread,

Aug 27, 2007, 1:27:24 AM8/27/07

to

When you installed AVG, did you use the custom install option
whereby you can decline installation of the email scanning module?
If it was installed with the default email scanning option, uninstall,
then reinstall as indicated.

Gary VanderMolen

"Karen" <Ka...@discussions.microsoft.com> wrote in message news:E0FF65DB-20D6-4BEA...@microsoft.com...

Bob

unread,

Aug 28, 2007, 11:40:17 PM8/28/07

to

Well I loaded Windows Live and now get this error message (can't win for
losing)

The error message is:
An unknown error was returned from the SMTP server. Subject 'Read: DON CASE
FILE NO. 200700275 and 200700793', Account: 'mail.comcast.net', Server:
'SMTP.comcast.net', Protocol: SMTP, Server Response: '556 null byte in data',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC61

Any ideas?

Thanks Bob

Gary VanderMolen

unread,

Aug 29, 2007, 1:43:45 AM8/29/07

to

This is a unique error message, and it could be a 64-bit issue.

Some of the responses I found on Google suggest that one fix
is to use Comcast's 'travel' settings:
http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook_Express17717

Gary VanderMolen

"Bob" <B...@discussions.microsoft.com> wrote in message news:F82E0240-BEE9-488C...@microsoft.com...

Julian

unread,

Aug 29, 2007, 3:04:40 AM8/29/07

to

"Bob" <B...@discussions.microsoft.com> wrote in message

news:F82E0240-BEE9-488C...@microsoft.com...

> Well I loaded Windows Live and now get this error message (can't win for
> losing)
>
> The error message is:
> An unknown error was returned from the SMTP server. Subject 'Read: DON
> CASE
> FILE NO. 200700275 and 200700793', Account: 'mail.comcast.net', Server:
> 'SMTP.comcast.net', Protocol: SMTP, Server Response: '556 null byte in
> data',
> Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC61
>
> Any ideas?

Other people have had it with Eudora and on Macs and in addition
to what Gary said, ie. a Comcast thing, another suggestion was a problem
something in a signature... have you got a weird signature attached?

Anyway... here's one suggestion about the Comcast travel problem...

To reconfigure Windows Mail for use when not on the Comcast
network:

Tools > Accounts > your email > Properties > General >

ensure that the email address and Reply address
are set to your @Comcast.net email address

On the Servers tab, click My Server Requires Authentication and then
click Settings. Please note: Do NOT check the "Log On Using Secure
Password Authentication" box. In the Outgoing Mail Server window, select
Log On Using, enter your @Comcast.net email address and password and
click OK

On the Advanced tab, click This Server Requires A Secure Connection
(SSL) for both the incoming and outgoing servers
Make sure the port is 465 in the Outgoing mail port number field and
995 in the Incoming mail port number field

Click Apply

Click OK

Karen

unread,

Aug 29, 2007, 5:16:02 AM8/29/07

to

Hi I deleted AVG and the WMUtil fron my laptop. Reinstalled both programmes,
AVG working perfectly but now when I run the WMUtil programme and select
Clear outbox it throws up an error message. Unable to access data base.

Julian

unread,

Aug 29, 2007, 5:24:17 AM8/29/07

to

"Karen" ...

> Hi I deleted AVG and the WMUtil fron my laptop. Reinstalled both
> programmes,
> AVG working perfectly but now when I run the WMUtil programme and select
> Clear outbox it throws up an error message. Unable to access data base.

Make sure email scanning is disabled in AVG.
Did you follow these instructions for Wmutil?

If Windows Mail is open, or if a current WinMail.exe process is running, the
Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)

Gary VanderMolen

unread,

Aug 29, 2007, 2:11:26 PM8/29/07

to

How did you 'install' WMUtil? It doesn't really require installation,
but it downloads as a .ZIP file, and the contents needs to be extracted.
You should wind up with two files in the same folder, wmutil.exe and
scxout.dll. Make sure they are together in the same folder when you
run wmutil.exe.

Gary VanderMolen

"Karen" <Ka...@discussions.microsoft.com> wrote in message news:5BC89330-4AD1-4508...@microsoft.com...

WORKED@discussions.microsoft.com IT WORKED

unread,

Sep 2, 2007, 10:38:01 AM9/2/07

to

"Gary VanderMolen" wrote:

> If you can't delete those messages, and they are stuck in the outbox,
> you should try the latest edition of the WMUtil utility:
> http://www.oehelp.com/WMUtil/
> When you download the file, be sure to choose Save rather than Run.
> After it finishes downloading choose Run, then Extract. Then it will
> show the extracted folder with two files in it. Run WMUtil.exe, and
> click Clear Outbox. It may take a while. Before you start, make sure
> Windows Mail is not running.
>
> Gary VanderMolen
>
> "Mcafee" <Mca...@discussions.microsoft.com> wrote in message news:5969E4FC-393D-4A1B...@microsoft.com...
> >I am also have a problem with Windows mail sending emails in only one user
> > account although the administrator account seems to work ok. I have called
> > McAfee and have removed it to this point but as indicated by Gary the damage
> > is done so I am assuming that even though McAfee is uninstalled it is still
> > creating the problem of outgoing messages hanging up in Outbox and not
> > sending. I tried to change as indicated and get message that one or more of
> > messages in the outbox do not have a valid account specified and it asks if
> > want (what is now) default account to send messages (although it still does
> > not do so) Please advise if you have suggestions
>
>
>

Peder

unread,

Sep 25, 2007, 1:00:00 AM9/25/07

to

I cannot send messages from my outbox. it seems that one message is faulty as
it says: message could no be displayed check memory or harddish!

Gary VanderMolen

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Sep 25, 2007, 2:50:48 AM9/25/07

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Use the Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

Gary VanderMolen

"Peder" <Pe...@discussions.microsoft.com> wrote in message news:F57B1815-976C-43F9...@microsoft.com...

SilverdragonsDaughter

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Sep 26, 2007, 3:00:33 AM9/26/07

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Thanks Gary - this worked on my Mum's PC. Funnily enough, I had the same
problem with my Vista mail a while ago and this didn't work for me. Steve
Cochrane had another suggestion, which was to delete the Mail Account and set
up a new one. This worked for me, but not for my Mum. Quite bizarre that
the same problem has so many different potential solutions.

Any word on when MS are planning a fix?

Thanks for the great work you guys do on this site - I'm quite sure you're
under-appreciated, but your advice is fantastic.

Gary VanderMolen

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Sep 26, 2007, 3:35:41 AM9/26/07

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MS has released a fix, but I don't think it is a permanent fix:
http://support.microsoft.com/default.aspx/kb/941090

Gary VanderMolen

"SilverdragonsDaughter" <Silverdrag...@discussions.microsoft.com> wrote in message
news:D7FA8AB7-FCCD-485F...@microsoft.com...

@discussions.microsoft.com Lani

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Oct 8, 2007, 3:43:02 PM10/8/07

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I'm having this problem, too. I just got my computer, and I tried the
download suggested, however it says that my computer does not need it. I
have added the new e-mail account, deleted my old one, and it still won't
send my messages! Very frustrating...please help!

Dave

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Oct 8, 2007, 4:00:47 PM10/8/07

to

You likely don't have the same problem...
Please post any error message you get.

"Lani" <Lani @discussions.microsoft.com> wrote in message
news:1CBE1B55-8BFA-42E3...@microsoft.com...

Carolyn

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Oct 25, 2007, 7:54:02 AM10/25/07

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elton

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Dec 20, 2007, 12:19:01 AM12/20/07

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--
arc21439

brink

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Dec 20, 2007, 1:57:42 AM12/20/07

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Hi Elton,

This will fix the stuck undeletable email message problem:

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62560-windows-mail-problems.html)

Shawn

--
brink

*There are no dumb questions, just the people that do not ask them.*
*'Vista Forums' (http://www.vistax64.com/)*
*Please post feedback to help others.*

rober...@bellsouthnospam.net

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Jan 25, 2008, 5:13:43 PM1/25/08

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"kawappa" <kaw...@discussions.microsoft.com> wrote in message
news:7FB322FE-84CB-47D7...@microsoft.com...
>
> --
> kawappa

>
>
> "ldefrange" wrote:
>
>> everytime i close my mail, i get a message--you have unsent messages in
>> your
>> outbox, would you like to sent them now---but i don't have any outgoing
>> messages to send. please help.

What if any antivirus programs do you have? Some of them cause assorted
problems in Windows Mail, although seldom immediately.

Click on Tools, then Options, then Send. If there is no check mark in the
box before Send messages immediately, click on this box and then Apply.
Click on OK.

This fix often helps with similar problems so you might try it. Download
and
install it with Windows Mail not running.

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. If either version works,
remember where to find it - you probably have antivirus software that
will cause the problem again, so you'll need to apply the fix again.

Dora Ortuno

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May 17, 2008, 3:59:01 PM5/17/08

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"ldefrange" wrote:

> everytime i close my mail, i get a message--you have unsent messages in your
> outbox, would you like to sent them now---but i don't have any outgoing
> messages to send. please help.

I have the same problem, I get a message --you have unsent messages in your
outbox---It is annoying having to say no every time i close my mail.
Please reply.
Dora Ortuno

rober...@bellsouthnospam.net

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May 17, 2008, 4:13:22 PM5/17/08

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"Dora Ortuno" <DoraO...@discussions.microsoft.com> wrote in message
news:20961242-0592-4819...@microsoft.com...

You may have some that are hidden since you already opened them. To check
for this, click on the Outbox, then View, then Current View, then Show All
Messages.

Gary VanderMolen

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May 17, 2008, 4:13:45 PM5/17/08

to

The obvious question is, did you look in the Outbox folder to see if
there were indeed some unsent messages? Your problem description
is silent on this point. And if there were unsent messages, did you
attempt to delete them from the Outbox? What was the result?

--
Gary VanderMolen, MS-MVP

"Dora Ortuno" <DoraO...@discussions.microsoft.com> wrote in message
news:20961242-0592-4819...@microsoft.com...
>
>

thomas.S.CLOUGH

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May 20, 2008, 2:21:01 PM5/20/08

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--
mr. clough

rober...@bellsouthnospam.net

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May 20, 2008, 3:16:20 PM5/20/08

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"thomas.S.CLOUGH" <thomas...@discussions.microsoft.com> wrote in message
news:04DB8E92-3F9E-4964...@microsoft.com...

They may be hidden, but still there. Click on the Outbox, then View, then

Current View, then Show All Messages.

If this makes some messages appear, click on Tools, then Options, then Send.

If there is no check mark in the box before Send messages immediately, click

on this box, then Apply to make it try harder to send these messages. Click
on OK. Restart Windows Mail and see if the messages now go out. If not,
click on the Outbox, then move these messages to the Drafts Folder or
delete them. If any refuse to do either, download and install this hotfix,
with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

15097@discussions.microsoft.com John 15097

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May 28, 2008, 10:11:00 PM5/28/08

to

Steve,

I'm experiencing the same problem Lisa had and I tried the suggested
solution below to no avail. Any further thoughts on solving this problem?

Thanks very much!

John

"Steve Cochran" wrote:

> Try this first so you don't have to wipe the entire message store.
>
> Go to Tools | Accounts | Add | Mail and add your same mail account over
> again. Then remove the first mail account and close and reopen WinMail and
> see if you can delete that message then. Some others reported that would
> get rid of the message.
>
> If that doesn't work then post back.
>
> steve
>
> "Lisa Warder" <Lisa War...@discussions.microsoft.com> wrote in message
> news:5F5C9062-3E35-46DF...@microsoft.com...
> > Steve,
> >
> > I am getting the same message and when I go to my outbox that has 4 unsent
> > messages one of them will not delete due to an error problem message.
> > The others will delete. Nothing can be sent out at this point. Any
> > thoughts?
> > lisaw...@comcast.net
> >
> > "Steve Cochran" wrote:
> >
> >> Go to the Outbox and View | Current View | Show all messages and see if
> >> there is a message there then that you can delete.
> >>
> >> steve
> >>
> >> "ldefrange" <ldef...@discussions.microsoft.com> wrote in message
> >> news:A28F86C9-0A32-4FDC...@microsoft.com...

Gary VanderMolen

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May 28, 2008, 10:46:28 PM5/28/08

to

First you need to determine if those messages are 'stuck' in the Outbox.
Move as many of those messages as you can to the Drafts folder.
If one or more can't be moved or deleted, apply the Microsoft fix:
http://support.microsoft.com/kb/941090

--
Gary VanderMolen, MS-MVP

"John 15097" <John 15...@discussions.microsoft.com> wrote in message news:441C3F8C-5666-4065...@microsoft.com...

bluck

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May 29, 2008, 2:44:01 AM5/29/08

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rober...@bellsouthnospam.net

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May 29, 2008, 11:03:12 AM5/29/08

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"bluck" <bl...@discussions.microsoft.com> wrote in message
news:B0D7C5F1-FD39-49FB...@microsoft.com...

They may be in the Outbox, but hidden. To check for this, click on the
Outbox,

then View, then Current View, then Show All Messages.

Also, if you want Windows Mail to send them sooner, click on Tools in the
main Windows Mail window, then Options, then Send. If there's no checkmark
in the box before Send messages immediately, click on this box, then Apply.
Click on OK, then send yourself a short message to test the result.

Ronzonie

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Jun 25, 2008, 11:24:03 AM6/25/08

to

I'm having the same problem except I was on line and ttied to send a message
to customer service from the site I was on. Unknowenly my e-mail wasn't set
up right and I got an error message.
After getting my e-mail set up correctly I got the message of unsent mail
and error message again. I did to to my out box and deleated the messages
in it but still get the error and unsent message. Any ideas?
--
Only me

Gary VanderMolen

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Jun 25, 2008, 1:23:02 PM6/25/08

to

If you are sure your Outbox is empty, then that mail account may be corrupted.
Delete that account, restart Windows Mail, then recreate the account.

--
Gary VanderMolen, MS-MVP (Mail)

"Ronzonie" <loudmouthcfl.rr.com> wrote in message news:CCC58C58-47F1-440C...@microsoft.com...

rober...@bellsouthnospam.net

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Jun 25, 2008, 5:37:46 PM6/25/08

to

Click on your Outbox, then View, then Current View, then Show All
Messages, and see if there are any more messages there that are hidden
since you read them since they went to that folder.

If you still get an error message, right cleck on it and copy it to your
next message.

"Ronzonie" <loudmouthcfl.rr.com> wrote in message
news:CCC58C58-47F1-440C...@microsoft.com...

natasha

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Aug 26, 2008, 4:16:11 PM8/26/08

to

jul

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Aug 27, 2008, 1:04:00 AM8/27/08

to

My mail will not "send". I keep getting error message that reads...

The connection to the server has failed. Subject 'Re: ', Account:
'pop.charter.net', Server: 'smtp.charter.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I am receiving mail but it won't send out my replies or my new messages I
compose to send. If I go on my internet provider's website and send mail
from there, it works. But if I try to send email using Windows Mail (in
Windows Vista) I keep getting this error message.

Any suggestions?

Gary VanderMolen

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Aug 27, 2008, 2:08:07 AM8/27/08

to

By any chance are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (Mail)

"jul" <j...@discussions.microsoft.com> wrote in message news:562011C7-EEFD-4CC2...@microsoft.com...

jul

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Aug 27, 2008, 9:22:01 AM8/27/08

to

no, not using a laptop. same computer i've always used...sent messages the
night before and all day yesterday couldn't send one. I am receiving
messages but it won't send out any replies or new emails.

Gary VanderMolen

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Aug 27, 2008, 5:48:06 PM8/27/08

to

Is your Internet connection hardwired or wireless? If the latter,
there is a possibility you may have inadvertently connected to a
neighbor's wireless network.

The other possibility is interference from a non-compatible
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)

"jul" <j...@discussions.microsoft.com> wrote in message news:AF52DA07-AF3A-465C...@microsoft.com...

jul

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Aug 27, 2008, 6:46:00 PM8/27/08

to

Thank you for the information. Shortly ago, I performed a "system restore"
from a previous date when I was not experiencing any email problems and it
seems all is well now.

Gary VanderMolen

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Aug 27, 2008, 7:59:47 PM8/27/08

to

Thanks for your feedback.

--
Gary VanderMolen, MS-MVP (Mail)

"jul" <j...@discussions.microsoft.com> wrote in message news:A8F0ED5D-1955-449F...@microsoft.com...

kathy montoya

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Aug 28, 2008, 6:39:10 AM8/28/08

to

--
kathy montoya

kathy montoya

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Aug 28, 2008, 6:39:11 AM8/28/08

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kathy montoya

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Aug 28, 2008, 6:39:13 AM8/28/08

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SharPip

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Nov 4, 2008, 2:57:02 AM11/4/08

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I get the same message along with this when I try to send it.
--
SharPip

The connection to the server has failed. Subject 'Re: Unemployed', Account:
'sharon...@earthlink.net Mail Account', Server: 'smtpauth.earthlink.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number:
0x800CCC0E

Dave

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Nov 4, 2008, 7:39:11 AM11/4/08

to

Make sure that "Outgoing server requires authentication" is checked, and
change the Outgoing port number to 587...
follow these directions....

http://kb.earthlink.net/case.asp?s=st%3D269%2Ce%3D0000000002009766131%2Ck%3D9938%2Csxi%3D4&article=192059

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview
http://download.live.com/wlmail

"SharPip" <Sha...@discussions.microsoft.com> wrote in message
news:864E232B-B3AB-4154...@microsoft.com...

jamesopvb

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Dec 15, 2008, 8:34:02 AM12/15/08

to

Dave et-all ; I took your advice and went to my outbox in windows mail ,
guess what I was able to delete that pesky pop up that was so irritating .
thanks for the help . Jim

morgan berwinkle

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Dec 22, 2008, 12:21:01 PM12/22/08

to

kaylamarch

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Jan 10, 2009, 2:30:00 AM1/10/09

to

thankyou so much i have been trying to figure out how to delete old messages
for so long. i just tried it and it worked like a charm. much appreciated.
vicki

"Steve Cochran" wrote:

> Go to the Outbox and View | Current View | Show all messages and see if
> there is a message there then that you can delete.
>
> steve
>
> "ldefrange" <ldef...@discussions.microsoft.com> wrote in message
> news:A28F86C9-0A32-4FDC...@microsoft.com...

Steve Cochran

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Jan 10, 2009, 6:38:07 AM1/10/09

to

Glad it worked for you.

steve

"kaylamarch" <kayla...@discussions.microsoft.com> wrote in message
news:065FDED5-B792-432E...@microsoft.com...

annie

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Feb 8, 2009, 12:33:01 PM2/8/09

to

Hi this Blunt in Florala Al. Call me my new number phone number 334-804-1249
Let me no if you have ur e-mail

Peter Foldes

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Feb 8, 2009, 9:49:41 PM2/8/09

to

<sigh> Have no idea how they do this

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"annie" <an...@discussions.microsoft.com> wrote in message
news:391C94EE-9094-43F6...@microsoft.com...

DDARNELL

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Jun 7, 2009, 10:09:01 PM6/7/09

to

DDARNELL

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Jun 7, 2009, 10:15:01 PM6/7/09

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"Lisa Warder" wrote:

> Steve,
>
> I am getting the same message and when I go to my outbox that has 4 unsent
> messages one of them will not delete due to an error problem message.
> The others will delete. Nothing can be sent out at this point. Any thoughts?
> lisaw...@comcast.net
>

> "Steve Cochran" wrote:
>
> > Go to the Outbox and View | Current View | Show all messages and see if
> > there is a message there then that you can delete.
> >
> > steve
> >
> > "ldefrange" <ldef...@discussions.microsoft.com> wrote in message
> > news:A28F86C9-0A32-4FDC...@microsoft.com...

this message@discussions.microsoft.com cancel this message

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Jun 28, 2009, 3:51:01 AM6/28/09

to

i want to cancel this message

t-4-2

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Jun 28, 2009, 10:24:32 AM6/28/09

to

The message said you have a message STUCK in the out-box folder.
Have you opened the out-box and see if something IS there ?
t-4-2

"cancel this message" <cancel this mes...@discussions.microsoft.com> wrote
in message news:DDE299BE-996E-4A5B...@microsoft.com...

winder7steeler

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Sep 30, 2009, 9:36:02 AM9/30/09

to

"Steve Cochran" wrote:

> Great. Glad to hear it. This had been posted before, but many couldn't
> figure out how to do it.
>
> steve
>
> "SilverdragonsDaughter" <Silverdrag...@discussions.microsoft.com>
> wrote in message news:50E96A1B-8186-424F...@microsoft.com...
> > Thanks Steve, you are brilliant!! After I created the new account and
> > deleted the old one, I was able to move the emails I still wanted to send
> > to
> > my Inbox (just by dragging them there) and delete the ones I didn't care
> > about sending any more. Then I closed Mail and re-opened it and sent the
> > mails I had moved to my Inbox. It worked fine - hooray!!
> >
> > Thanks again for your help.
> >
> > Cheers!
> >
> > "Steve Cochran" wrote:
> >
> >> Try this first so you don't have to wipe the entire message store.
> >>
> >> Go to Tools | Accounts | Add | Mail and add your same mail account over
> >> again. Then remove the first mail account and close and reopen WinMail
> >> and
> >> see if you can delete that message then. Some others reported that would
> >> get rid of the message.
> >>
> >> If that doesn't work then post back.
> >>
> >> steve
> >>
> >> "Lisa Warder" <Lisa War...@discussions.microsoft.com> wrote in message
> >> news:5F5C9062-3E35-46DF...@microsoft.com...

> >> > Steve,
> >> >
> >> > I am getting the same message and when I go to my outbox that has 4
> >> > unsent
> >> > messages one of them will not delete due to an error problem message.
> >> > The others will delete. Nothing can be sent out at this point. Any
> >> > thoughts?
> >> > lisaw...@comcast.net
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Go to the Outbox and View | Current View | Show all messages and see
> >> >> if
> >> >> there is a message there then that you can delete.
> >> >>
> >> >> steve
> >> >>
> >> >> "ldefrange" <ldef...@discussions.microsoft.com> wrote in message
> >> >> news:A28F86C9-0A32-4FDC...@microsoft.com...

charlie

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Nov 1, 2009, 12:10:01 PM11/1/09

to