Vista Upgrade Killed my Bluetooth - Help

[Peter Caplan]

Hi All

What gives - I downloaded an optional update for Windows Vista via
Microsofts Vista Upgrade - IVT Corporation - Other Hardware - Microsoft
Bluetooth Device. After installation all my bluetooth devices stopped
working!

On inspecting the device Manager A new Bluetooth USB Devices category had
been installed (with Microsoft Bluetooth Device) but the existing Bluetooth
Radio Devices Category had been removed along with the Microsoft Bluetooth
Transceiver and Microsoft Bluetooth Enumerator and hence all the othe
bluetooth networking and peripheral components that are dependant on the
enumerator. Whats going on.

I was able to delete the newly installed Device and bring back all the old
stuff but this update seems pretty disasterous to me.

Can anybody throw any light on what is going on here!

Regards - Peter Caplan

[dyls_e]

how did you fix it? i have no idea of how to fix it,
it keeps rinstaling too. was really happy with vista till this

[Richard G. Harper]

When in doubt, never take a hardware update from Windows Update. These are
quite often generic drivers and can disrupt normal functionality of
installed hardware if there is a less-than-perfect match between your
hardware and the driver. It is almost always better to eschew these drivers
and use manufacturer's drivers instead.

--
Richard G. Harper [MVP Shell/User] rgha...@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

"Peter Caplan" <peter....@ucd.ie> wrote in message
news:F3BA985C-3922-4DD1...@microsoft.com...

[Peter Caplan]

Hi

I was able to fix it by going to the device Manager -> Bluetooth USB ->
Microsoft Bluetooth Device -> Uninstall -> ensure that the box - Delete
Driver is also checked.

After deleting the driver applying Scan for hardware changes caused Vista to
redetect my old hardware and then retedect my bluetooth peripharals all in
one go.
However although my bluetooth mouse worked immediately (no passkey) I found
that I had to delete all my paired devices from the bluetooth control panel
and then redetect and pair them to get them all working again (keyboard,
PDA, Phone, Other PCs etc)

This worked for me on both my laptop and desktop machine which have
different bluetooth radios and bluetooth stacks.

HTH - Peter

[dyls_e]

thankyou peter, its so nice to be able to use a keyboard and mouse instead of
a tablet using the onscreen keyboard and text recognition.

and thankyou richard on your advice to not download "optional" updates.