USB Browser Mouse Driver Error
bulb005
"Windows found driver software for your device but encountered an error
while attempting to install it
USB Browser Mouse
An error occurred during the installation of the device
The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact your
hardware vendor.
If you know the manufacturer of your device, you can visit its website and
check the support section for driver software."
Cari (MS-MVP)
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:F6C67EB8-43F1-4762...@microsoft.com...
bulb005
spicewood
Update:
CHIC - Other Hardware - USB Browser Mouse
After I installed the update, I could not configure a USB or BT mouse. I
would get the error you described.
I got things working again by removing the .inf file oem??.inf that was
installed by the update. I thought it
was a general mouse update, but I think it is a specific brand.
There were two CHIC updates on MS update. I don't know which one installed
the .inf file.
Dale
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:F6C67EB8-43F1-4762...@microsoft.com...
bulb005
guess is windows finds it anytime i plug in the mouse.
i appreciate all the help guys.
spicewood
system it does not show on control panel "program", but it does show on the
Windows Update history. Because it did not show as a installed update in
"programs", I could not uninstall it and had to remove the .inf file
manually.
Dale
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:FB9C3D4A-6B9F-4782...@microsoft.com...
bulb005
do u remember the name of the .inf file so i could just do a search for it.
spicewood
on each system. Vista appears to assign
a file name oem??.inf, where ?? is the next higher number. I use the
"review update history" display on the Window Update
web site to find the date the CHIC driver was installed and then looked at
the .inf files in C:\Windows\inf to find the .inf files
installed on that day. I then use notepad to look at the file and found the
one with CHIC definitions. I saved a copy
of the file and then deleted one in C:\Windows\inf. Reboot and both the USB
and Bluetooth mice installed OK.
Maybe the following will help locate the problem file on your system:
The bad .inf file on my system was: oem23.inf, but I think it will be a
different number on your system.
From the properties of the file:
Size: 12.6 KB (12,933 bytes)
Size on disk: 16.0 KB (16,384 bytes)
The first few lines of the file:
----------------------------------------------------------------------------------------------------
; moufiltr.inf
;
; Installation inf for the Device that needs flitering adapter.
;
; (c) Copyright 1999 Microsoft
;
[Version]
Signature="$Windows NT$"
Provider=%DDK_Ex%
ClassGUID={4D36E96F-E325-11CE-BFC1-08002BE10318}
Class=Mouse
; Uncomment the following line when you have a valid catalog file.
; If you use bogus catalog file installation will fail.
CatalogFile=moufiltr.cat
DriverVer=12/20/2006
---------------------------------------------------------------------------------------------------------
The last few lines of the file:
---------------------------------------------------------------------------------------------------------
;
; Localizable Strings
;
DiskId1 = "Chic (Mouse)"
DDK_Ex = "Chic"
moufiltr.SvcDesc="Mouse Filter"
*PNP0F13.DeviceDesc ="PS/2 Mouse"
USB\VID_05FE&PID_0012.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0011.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0005.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0009.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0010.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_1010.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_1011.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2021.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2022.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2023.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2024.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_3006.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1111.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1122.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1155.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1166.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1177.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1166.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1111.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1122.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1133.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1135.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0499.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_048e.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0451.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0452.DeviceDesc="USB Browser Mouse"
USB\VID_04fc&PID_0003.DeviceDesc="USB Browser Mouse"
USB\VID_04fc&PID_0005.DeviceDesc="USB Browser Mouse"
HID_DEVICE_SYSTEM_MOUSE="USB Browser Mouse"
--------------------------------------------------------------------------------------------------------------
Hope that helps...
Dale
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:F445DB7D-7EB9-4025...@microsoft.com...
bulb005
a new error
The system cannot find the file specified
spicewood
What brand of mouse are you trying to install?
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:5D7182FB-AD86-4F85...@microsoft.com...
spicewood
I had an old Microsoft mouse that I was not using, so at one point I
installed the latest Microsoft IntelliPoint 6.1 Mouse Software for Windows.
That allowed me to use the old mouse until I got the new ones working. I
later uninstalled the Intellipoint 6.1 Software.
Mine installed as a generic HID Compliant Mouse.
I don't know if installing the MS 6.1 software was key to getting things
working, but you might want to try installing the MS 6.1 software
temporarily just to test it with your configuration...
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:5D7182FB-AD86-4F85...@microsoft.com...
bulb005
M/N: M-UVDEL1
spicewood
I think it is for your mouse and it is for Vista. If the link does not
work, go to the dell support download site and
search for this file name:
R141725.EXE
Dale
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:0DCCEF5D-B68A-41DF...@microsoft.com...
bulb005
doesn't still work but when i click on "Mouse" in control panel, first there
is an error message "Unable to connect to the Synaptics Pointing Device
Driver" then it loads Mouse Properties.
Under the Hardware tab the current mouse the computer recognizes is "Premium
Tilt Wheel Mouse". Manufacturer: DELL and device status says device working
properly
It is apparently switching my touch pad for the PnP mouse cos the mouse
isn't still working. (All these is after the dell driver installation)
spicewood
I have not had that problem, but I was getting a "You don't have
administrative authority ..." message when I accessed the mouse control in
the control panel. I reinstalled the Dell Synaptic driver package and
everything appears to be working now for me. My laptop is an Dell XPS
M1210.
My control panel mouse control has version: Synaptic Pointing Device -
v9.0.1.3 06Nov06.
Dale
"bulb005" <bul...@discussions.microsoft.com> wrote in message
news:1BF96A52-BC71-45C7...@microsoft.com...
bulb005
V2670US. After i installed the driver(s), i tried updating the driver for the
mouse again now i get the original error (oem7.inf as been removed) but now
the system recognizes the touch pad mouse.
Sergey
mice - one from Trust and another one - from Dell).
I tried removing (renaming) the oem??.inf files, but so far without any
success. Extensive search on the Internet proved fruitless so far.
Has anyone figured a reliable way to fix this?
Kind regards,
Sergey
Garyth
Then pick "choose from list"
In the list of drivers (I had 3 listed) Pick the "HID-Compliant Mouse"
EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
Sergey
"Garyth" wrote:
Thanks a lot.
At the end, I just bought a mouse from MS, and it did work, though it was
sad to see that the Chic driver update made most other mice non-usable.
Today I tried the trick with choosing the driver from the list, and it helps
indeed!
Though I did not have the"HID-Compilant Mouse" in the list.
The only options I had were "Alps" (laptop touchpad), Chic (the one that did
not work), and Microsoft. Under Microsoft I chose "Basic USB Optical Mouse
(Intellipoint)".
I got a warning that the driver may be incompatible, but it was, so my I.T.
Works mouse (Trust compatile) started working.
Thanks again for your help.
Hopefully, it will help other people as well.
Kind regards,
Sergey
johnrayne
johnrayne
Malke
> I didn't specify, that post was to GARYTH
Hopefully you will see this:
You are using a web interface that just leeches Usenet newsgroup posts, not
a real forum. Most of the people in the newsgroup don't see what you do
because we use real newsreaders. You will get far more out of this resource
if you learn to use a newsreader. There are many good newsreaders for
Windows, but you can use Outlook Express (XP) or Windows Mail (Vista) since
you already have it. Here are some links to information about newsgroups:
About Usenet:
http://en.wikipedia.org/wiki/Usenet
http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
http://www.usenetmonster.com/infocenter/
http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation
of newsgroups
Outlook Express/Windows Mail as Newsreader:
http://michaelstevenstech.com/outlookexpressnewreader.htm
http://rickrogers.org/setupoe.htm
http://vistasupport.mvps.org/accessing_newsgrousp_with-windows_mail.htm
How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet
http://www.catb.org/~esr/faqs/smart-questions.html
http://aumha.org/nntp.htm - list of MS newsgroups
microsoft.public.test.here - MS group to test if your newsreader is working
properly
http://www3.telus.net/dandemar/munad.htm - how to munge email address
http://en.wikipedia.org/wiki/Crossposting - crossposting
http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting
Other Newsreaders for Windows:
http://www.forteinc.com/main/homepage.php - Forte
http://www.mozilla.org - Thunderbird
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
petecomp1
The Dell mouse you are trying to install is a Logitech mouse and you can
get the driver from Logitech's web site. I've found that Dell optical
mouse will usually work with Windows native drivers EXCEPT on Sony VAIO
systems. I have 2 systems that exhibited this behavior. I was mightily
upset that a high-priced system like my Sony would not run a Logitech
mouse "out of the box". Windows native drivers just do not like the
Sony VAIO USB implementation.
Petecomp1
--
petecomp1
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Deputy5211
FWIW, MS just put out another update (or it just popped up again as
applicable to my system) on 28March09.
I could not find any .INF file with the described information.
Downloaded and installed IntelliType v 6.1 (even thouhg 6.3 also
available).
PROBLEM RESOLVED.
Thank you to all.
Tony in Dallas
"Deputy5211"
--
Deputy5211
Netrick
Hi hopehelpful,
Thank you for your well-written solution. I was having this same issue
with two of my three USB ports, and your instructions worked great! I
appreciate you taking the time to post this.
Cheers.
--
Netrick
------------------------------------------------------------------------
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samsul
Thanks very much ,after hours of searching in the net for a
solution,wireless mouse dint work someting with the INF file ,worring
about changes in my laptop ,you came along and solve it ,you rock
man,thanks very much !!
--
samsul
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dencybk
bulb005;2582977 Wrote:
> I got the following error while trying to install my usb dell optical
> mouse
>
> "Windows found driver software for your device but encountered an error
> while attempting to install it
>
> USB Browser Mouse
>
> An error occurred during the installation of the device
>
> The driver installation file for this device is missing a necessary
> entry.
> This may be because the INF was written for Windows 95 or later. Contact
> your
> hardware vendor.
>
> If you know the manufacturer of your device, you can visit its website
> and
> check the support section for driver software."
ANSWER:
-------------
This problem is usually observed in PC's with windows vista operating
system.
Probably you were using an old mouse prior to installing the new USB
browser mouse.This sometimes leads to conflicts in the hardware device.
The solution is as follow:
Prerequisite:
----------------
There should be a recovery drive in your system
Solution:
---------
1)Open "Device Manager" (obtain this from control panel)>Mice and
pointing devices>right click on PS2 mouse & uninstall it.
The computer will prompt to restart.
2) Restart your PC with USB Browser mouse connected to the port of your
PC.
Upon log in ,the computer will reinstall the driver settings and
restart your PC.The USB Browser mouse should now be ready to use.
--
dencybk
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