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Ink trails off part 2.

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Matno

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Apr 9, 2005, 10:39:02 AM4/9/05
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This was my original post:

I open up the tip for inserting text and when I get half way through the
available writing space on the tip it becomes a series of sporadic dots.

I know it's not a hardware problem because I have moved it around and
returned it to its original position and it works fine. It usually happens
when the tip is on the right half of the screen. In fact, it happens most
often when I open a tip in google's search box.

Toshiba M200 in portrait mode.

Is there a way of reinstalling the tip?

Update:

Here is a screenshot of what it looks like. And I repeat it has nothing to
do with my hardware at all; not the stylus tip et cetera.
http://matno.com/trail.jpg

Chris H.

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Apr 9, 2005, 12:04:40 PM4/9/05
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Thanks for posting the screen shot. I'd venture that it is probably one of
several things: Perhaps you need to replace the nib on your pen? They do
"wear out" after a while, sometimes stick and give erroneous "input." Which
graphic and pen drivers are you using? Toshiba has issued several updates
since XP SP2 and the Tablet PC Edition 2005 came out. Wacom also issued a
4.82-9a update to the Penabled driver which the M200 uses.

Beside the search bar you're using, have you seen the issue consistently in
other areas too? Anyway, I would suggest reinstalling/updating the graphics
and pen drivers for sure (I would do so in Safe Mode, so no other drivers or
programs interfere with the install).

Oh, and do you happen to have the Sensiva Symbol Commander installed and
active? I believe a while back we found that caused issues with the Tablet
Input Panel. If you do, please disable it in the System Configuration
Utility ("msconfig" without the quotes in the Start/Run area, then remove
the check marks for the program on the Startup tab and restart your system)
and try reproducing the dots without it running.
--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Matno" <Ma...@discussions.microsoft.com> wrote in message
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Matno

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Apr 9, 2005, 1:27:05 PM4/9/05
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All my drivers are up to date. I don't have any gesture programs enabled or
installed. The nib is fine. The reason the nib is okay is because even though
that problem appears in that area, the pen still functions properly in all
other applications like a paint program for instance.

It seems to be only appear in this instance with Google's page in that
position. However, once I move the bar slightly and or reposition it back in
the problematic area, the TIP appears to function properly again.

Chris H.

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Apr 9, 2005, 1:43:45 PM4/9/05
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The positioning, plus that it seems to be limited to one program, is what
suggests to me that perhaps you could try reinstalling the most current
graphics driver in Safe Mode. That would eliminate that one item from
suspicion. Otherwise, perhaps it is some coding in the search bar itself,
which does rely on context tagging to identify the text input area to the
Tablet Input Panel.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Matno

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Apr 9, 2005, 1:51:06 PM4/9/05
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I had suspicion for some time it may be the coding because I have reinstalled
the graphics driver recently.

Chris H.

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Apr 9, 2005, 2:09:36 PM4/9/05
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Okay, then there's nothing we can do about it here. Have you contacted the
support section for that particular program? They might be interested to
know what's happening. I don't use it, so can't verify here. 8-)

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Matno

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Apr 9, 2005, 2:33:03 PM4/9/05
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Particular program? You mean contact the Internet Explorer team?

Jan Wagner

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Apr 9, 2005, 2:37:42 PM4/9/05
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Chris H. wrote:
> Okay, then there's nothing we can do about it here. Have you contacted the
> support section for that particular program? They might be interested to
> know what's happening.

That'd be Microsoft, Chris...

> I don't use it, so can't verify here. 8-)

No IE6 + Google search page? ;-)

But, on the subject: maybe reinstalling SP2 (as it includes the new TIP
of Tablet 2005) could help to resolve the issue?

At least it could be worth a try.

regards,
- Jan

Chris H.

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Apr 9, 2005, 3:11:41 PM4/9/05
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No, I mean Google. It is their search bar or whatever it is, not
Microsoft's. They're the ones who wrote the plug-in.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Chris H.

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Apr 9, 2005, 3:14:30 PM4/9/05
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No, I'm talking about contacting Google. It is their page, their search
facility, not Microsoft's. Microsoft is not responsible for every web page
(other than their own) or plug-in created by third-party companies. The
programming belongs to Google.

Reinstalling XP SP2 and the Tablet PC Edition 2005 would not correct this
situation, because it is only the one location. Everything else works
properly without the dots, according to what we've been discussing.


--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Jan Wagner" <no_...@thanks.net> wrote in message
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Woody

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Apr 9, 2005, 3:24:28 PM4/9/05
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Chris H. <winx...@hotmail.com> wrote:

> No, I'm talking about contacting Google. It is their page, their search
> facility, not Microsoft's. Microsoft is not responsible for every web page
> (other than their own) or plug-in created by third-party companies. The
> programming belongs to Google.


What programming or plug-in is being refered to here? The screen shot
just had the google web page (which is just a form).

--
Woody

www.alienrat.com

Chris H.

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Apr 9, 2005, 4:21:49 PM4/9/05
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Yes. Google's form. Google's coding.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Woody" <use...@alienrat.co.uk> wrote in message
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Jan Wagner

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Apr 9, 2005, 4:18:23 PM4/9/05
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Hi Chris & Matno,

Chris H. wrote:
> No, I'm talking about contacting Google. It is their page, their search
> facility, not Microsoft's. Microsoft is not responsible for every web page
> (other than their own) or plug-in created by third-party companies. The
> programming belongs to Google.

Well, if you have a quick look at the source of that page: no plugins or
java => nothing potentially referencing .NET or TIP or inking anywhere,
so the (W3C compliant) HTML page with the text input field falls into
the Advanced Text Services "Compatibility Configuration" category, for
which the OS has to handle all TIP stuff. One can't really blame Google.

Just for reference, I tried but can't reproduce your problem Matno, with
SP2 TIP and up-to-date XP updates, no .NET 2.0 framework Betas installed
only 1.1, FSecure antivirus enabled - in both IE6 and Firefox 1.0.2, and
both landscape and portrait mode, it works without the "dotting" problem.

So, I'd generalize that "correctly" would be the way the TIP normally
works on the Google page too, if everything else in XP / the system is ok.

> Reinstalling XP SP2 and the Tablet PC Edition 2005 would not correct this
> situation, because it is only the one location. Everything else works
> properly without the dots, according to what we've been discussing.

As said, the page doesn't contain any .NET or ActiveX or any other
components, it's just plain HTML and some javascript (which sees
absolutely nothing of the TIP since it's simply not part of javascript
language) to process the form before submission, so I'd still strongly
suspect the problem is the TIP or TPCE2005 itself. The same problem may
appear on other pages or in other applications, but hasn't showed up
until now.

- Jan

Chris H.

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Apr 9, 2005, 4:46:15 PM4/9/05
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The original poster said the drivers had already been reinstalled, and
didn't attempt to install in Safe Mode as I suggested, as far as I can tell.
They were supposedly "okay," so what else could be wrong except the coding
on the input area. Everything else, according to the poster, works
properly.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Jan Wagner" <no_...@thanks.net> wrote in message

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Woody

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Apr 9, 2005, 5:41:33 PM4/9/05
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Chris H. <winx...@hotmail.com> wrote:

> Yes. Google's form. Google's coding.

And internet explorers (and the tablet PC) processing.
There is nothing wrong with googles page (it is my home page in firefox
- I have also used it with the internet explorer control). There is
obviously something else at work here.

--
Woody

www.alienrat.com

Woody

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Apr 9, 2005, 5:41:33 PM4/9/05
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Chris H. <winx...@hotmail.com> wrote:

> The original poster said the drivers had already been reinstalled, and
> didn't attempt to install in Safe Mode as I suggested, as far as I can tell.
> They were supposedly "okay," so what else could be wrong except the coding
> on the input area.

<input maxLength=256 size=55 name=q value="">

how would you do the coding of an input area?

--
Woody

www.alienrat.com

Chris H.

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Apr 9, 2005, 6:01:57 PM4/9/05
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Which could be solved everywhere by reinstalling the existing graphics and
Wacom drivers in Safe Mode, as I said, if the problem were general.
However, that doesn't explain a single instance of the problem in that
specific input area only, does it?

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Woody" <use...@alienrat.co.uk> wrote in message

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Woody

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Apr 9, 2005, 6:09:59 PM4/9/05
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Chris H. <winx...@hotmail.com> wrote:

> Which could be solved everywhere by reinstalling the existing graphics and
> Wacom drivers in Safe Mode, as I said, if the problem were general.

Indeed it might be. Unless it isn't the graphics or wacom drivers.

> However, that doesn't explain a single instance of the problem in that
> specific input area only, does it?

No, but it does sound like some corruption in something though. If it
was a problem with that page (or IEs handling of that page), I would
think that someone else would see it, as it is not exactly an unpopular
site!


--
Woody

www.alienrat.com

Matno

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Apr 9, 2005, 6:19:01 PM4/9/05
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Umm, wow so many posts on this..

Well, if it helps at all. The TIP+Google search form works fine in Mozilla
Firefox.

MiniMage

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Apr 9, 2005, 7:07:02 PM4/9/05
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When I have this problem, I run the clearink batch file.

6th post on the page:
http://www.tabletpcbuzz.com/forum/topic.asp?TOPIC_ID=12577&whichpage=2

--
TCPW
The Miniature Mage


Chris H.

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Apr 9, 2005, 10:08:03 PM4/9/05
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Here's information from my post here from a few days ago:
=====

If you create a batch file like I've quoted below, you can
run that to stop and restart the affected files. Copy everything between
the -- notations below into a text file, then give it whatever name you want
in the form of a *.bat file.

=====
---- CLEARINK.BAT ----
REM - First, kill processes
taskkill -im tabtip.exe /F
taskkill -im tcserver.exe /F

REM - switch to directory containing Ink executables
c:
cd "C:\Program Files\Common Files\Microsoft Shared\Ink\"

REM - Startup the processes -
REM - tcserver.exe will be called automatically by tabtip.exe
tabtip.exe

---- END OF FILE ----
=====


--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"MiniMage" <mini...@REMOVEstdio.com> wrote in message
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Chris H.

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Apr 9, 2005, 10:11:17 PM4/9/05
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Uh, that kind of makes a difference. Have you done regular maintenance on
IE lately, like emptying the cache? When you go to the google.com site in
IE, do you happen to have a beige bar at the top of the screen right below
the address line?

Keep in mind, I'm not saying it is IE's fault, just trying to eliminate some
things. If it were an issue in IE itself, we could all reproduce it. I use
Google probably 15 times a day, and have never seen the dots.


--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Jan Wagner

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Apr 10, 2005, 6:14:29 AM4/10/05
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Hi,

Chris H. wrote:
> The original poster said the drivers had already been reinstalled, and
> didn't attempt to install in Safe Mode as I suggested, as far as I can tell.
> They were supposedly "okay," so what else could be wrong except the
> coding on the input area.

If you read again, I was talking about SP2 incl. Tablet 2005, /not/
hardware drivers. Second, there's no "coding" of the html input tag.

On two occasions where the TIP worked erratically or with occasional
glitches, I found reinstalling SP2 solved the issue. I'd still suggest
to give it a try. A SP2 reinstall is also the way to reinstall the TIP
components, cf OP's question, start of thread. SP2 also includes IE6
updates, which /might/ fix the problem, too (as it only appears in IE?
not Firefox).

(waiting for Google's response to an IE6+TIP inquiry (btw, help [át]
google.com) could take anything from one week to infinity, and I'd bet a
pint of beer that it would be "please contact Microsoft technical
support" 8-) )

cheers,
- Jan

Edward Lee

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Apr 10, 2005, 10:30:17 AM4/10/05
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At the start of this thread, Matno said "In fact, it happens most often when
I open a tip in google's search box."

Is it MOSTLY when in Google or ONLY when in Google?

When you originally posted about this on Feb 21 you didn't mention Google.
Both me and another person responded indicating that we had seen the same
problem. In fact, it happened to me just yesterday. When it happens, it
happens regardless of what program I am working in. For me, reboot solves
the problem.

The other poster indicated that he used a batch file to kill and restart
tcserver and tabtip processes with successful results:
http://groups-beta.google.com/group/microsoft.public.windows.tabletpc/browse_thread/thread/bdab5837a296101b/e889f7b915ab3a9c?q=el...@ulgm.org+group:microsoft.public.windows.tabletpc&rnum=7#e889f7b915ab3a9c


Any way, I think it would be very helpful if Matno clarified whether this
ONLY happens in Google since the original post implied otherwise to me.

Thanks,
Edward Lee


"Chris H." <winx...@hotmail.com> wrote in message
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Chris H.

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Apr 10, 2005, 10:58:34 AM4/10/05
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8-) Life in newsgroups! LOL! It is very difficult at times to pinpoint
first what is precisely happening, and second to give an exact solution.
8-)

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Edward Lee" <el...@ulgm.org> wrote in message
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Matno

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Apr 10, 2005, 11:15:02 AM4/10/05
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I emptied out the cache and all. I used the clear ink batch file and it
still doesn't help.

Matno

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Apr 10, 2005, 11:17:02 AM4/10/05
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Well, I guess I'll say it ONLY happens in Internet Explorer + Google.

Edward Lee

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Apr 10, 2005, 3:02:51 PM4/10/05
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Thanks for the clarification. The trailing off into sporadic dots is
exactly what happens to me. However, as I said, in my case when it starts
happening, it affect all programs. A reboot always solves the problem for
me. I haven't tried restarting tcserver and tabtip yet to see if that
works.

I've also noticed that my issue usually occurs when I've been working for a
while and the machine is getting kind of hot. Something related to
overheating?

Anyway, sorry, I'm not trying to hi-jack your thread with my problem.

Ed Lee


"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Chris H.

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Apr 10, 2005, 3:23:34 PM4/10/05
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No problem, we're glad to discuss things here. Look up the batch file
information I posted earlier. It does a nice job with only a single tap
when you're ready to use it.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Edward Lee" <el...@ulgm.org> wrote in message

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Cliff B

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Apr 10, 2005, 8:55:04 PM4/10/05
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I have the exact same problem...and I've noticed that my tablet is pretty hot
when it occurs too. It doesn't happen all the time, ususally when I've been
using the TPC pretty hard for a coupld hours. I've resolved the issue by
rebooting, but I'm going to give the batch file that Chris and MiniMage
suggested a try.

Matno

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Apr 10, 2005, 9:03:02 PM4/10/05
to
I don't think my problem has to do with heat. I've got a chillpad and
generally I don't run the computer on full power mode (using the Toshiba
Power Saver Program). I usually have it running at 1GHz brightness of 4-5
and on ocassion when I need processing power or whenever I just forget to
switch it or it switches profiles I use the full power profile.

Chris H.

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Apr 10, 2005, 10:39:45 PM4/10/05
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Have you actually tried any of our suggestions? Finding a solution is
eliminating possibilities. Now you could also try running on full power for
a couple days, too.

--
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Matno" <Ma...@discussions.microsoft.com> wrote in message

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Matno

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Apr 11, 2005, 10:25:32 AM4/11/05
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So this morning I decided to download the Google webpage and edit the code.
I removed the styles, scripts, class, id, some meta data, maxlength on the
input fields and even added quotes to the attributes that didn't have quotes
(which was quite a lot, silly Google). In anycase, I loaded the page and it
did not fix the problem. However, when I changed the input size from 55 to
56 or 54, the TIP operated correctly.

"Matno" wrote:

> Yes I have tried your suggestions, and they either don't work or I have
> already previously done said suggestions before inquiring about solutions to
> this problem. This problem happens in any power profile. Making my tablet
> hot or running it in full power 24/7 wouldn't do anything different because
> it happens every time.

Matno

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Apr 11, 2005, 9:52:03 AM4/11/05
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Yes I have tried your suggestions, and they either don't work or I have
already previously done said suggestions before inquiring about solutions to
this problem. This problem happens in any power profile. Making my tablet
hot or running it in full power 24/7 wouldn't do anything different because
it happens every time.

Woody

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Apr 11, 2005, 10:52:38 AM4/11/05
to
In article <6936BBC4-FC58-4D71...@microsoft.com>,
Ma...@discussions.microsoft.com says...

> So this morning I decided to download the Google webpage and edit the code.
> I removed the styles, scripts, class, id, some meta data, maxlength on the
> input fields and even added quotes to the attributes that didn't have quotes
> (which was quite a lot, silly Google). In anycase, I loaded the page and it
> did not fix the problem. However, when I changed the input size from 55 to
> 56 or 54, the TIP operated correctly.

So have you made another web page with a 55 character input field in it
to see if there is a problem with Internet explorer and 55 character
fields on your machine?


--
Woody
http://www.alienrat.com/games

Matno

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Apr 11, 2005, 11:15:01 AM4/11/05
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It seems to be affected by the initial position and or size of the TIP. When
I have the input size set to 55, but remove the center tag, the TIP operates
correctly.

anon...@discussions.microsoft.com

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Apr 14, 2005, 12:24:39 PM4/14/05
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>-----Original Message-----
>This was my original post:
>
>I open up the tip for inserting text and when I get half
way through the
>available writing space on the tip it becomes a series
of sporadic dots.
>
>I know it's not a hardware problem because I have moved
it around and
>returned it to its original position and it works fine.
It usually happens
>when the tip is on the right half of the screen. In
fact, it happens most
>often when I open a tip in google's search box.
>
>Toshiba M200 in portrait mode.
>
>Is there a way of reinstalling the tip?
>
>Update:
>
>Here is a screenshot of what it looks like. And I repeat
it has nothing to
>do with my hardware at all; not the stylus tip et cetera.
>http://matno.com/trail.jpg
>
>.
>
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